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Payroll

Employee Satisfaction Survey


FY 2008-2009
Department:

Response
Percent

Payroll

Response
Count

100.0%

answered question

skipped question

Communication

Strongly
Disagree

Disagree

Agree

Strongly
Agree

Don't Know

Rating
Average

Response
Count

I understand what my University


Department is trying to achieve.

0.0% (0)

20.0% (1)

60.0% (3)

20.0% (1)

0.0% (0)

3.00

I clearly understand my job


responsibilities.

0.0% (0)

0.0% (0)

20.0% (1)

80.0% (4)

0.0% (0)

3.80

I understand the day-to-day goals of my


department.

0.0% (0)

0.0% (0)

40.0% (2)

60.0% (3)

0.0% (0)

3.60

The departmental management team


communicates well with the
departmental staff.

0.0% (0)

20.0% (1)

40.0% (2)

40.0% (2)

0.0% (0)

3.20

Communication is encouraged in my
department.

0.0% (0)

20.0% (1)

60.0% (3)

20.0% (1)

0.0% (0)

3.00

I am given adequate feedback about my


performance.

0.0% (0)

20.0% (1)

60.0% (3)

20.0% (1)

0.0% (0)

3.00

Information is used throughout my


department to improve our performance.

0.0% (0)

20.0% (1)

60.0% (3)

20.0% (1)

0.0% (0)

3.00

When I do a good job, I receive the


recognition I deserve.

0.0% (0)

20.0% (1)

40.0% (2)

40.0% (2)

0.0% (0)

3.20

Communication

The departmental management team


does a good job of keeping employees
informed about matters which affect the
department.

0.0% (0)

20.0% (1)

40.0% (2)

40.0% (2)

0.0% (0)

3.20

answered question

skipped question

Management

Strongly
Disagree

Disagree

Agree

Strongly
Agree

Don't Know

Rating
Average

Response
Count

My immediate supervisor and/or manager


is accessible to me.

0.0% (0)

0.0% (0)

40.0% (2)

60.0% (3)

0.0% (0)

3.60

My immediate supervisor and/or manager


does a good job motivating employees.

0.0% (0)

20.0% (1)

40.0% (2)

40.0% (2)

0.0% (0)

3.20

Senior management shows genuine


interest in the well being of its employees.

0.0% (0)

20.0% (1)

40.0% (2)

40.0% (2)

0.0% (0)

3.20

My immediate supervisor and /or manager


gives me useful suggestions for
improvement.

0.0% (0)

20.0% (1)

60.0% (3)

20.0% (1)

0.0% (0)

3.00

Management

My immediate supervisor and/or manager


treats me with respect.

0.0% (0)

0.0% (0)

40.0% (2)

60.0% (3)

0.0% (0)

3.60

My immediate supervisor and/or manager


is a positive role model.

0.0% (0)

20.0% (1)

40.0% (2)

40.0% (2)

0.0% (0)

3.20

Im satisfied with the level of Senior and


direct management support in my
department that I receive for my
professional development.

0.0% (0)

20.0% (1)

40.0% (2)

40.0% (2)

0.0% (0)

3.20

My immediate supervisor and/or manager


gives me praise for my job.

0.0% (0)

0.0% (0)

60.0% (3)

40.0% (2)

0.0% (0)

3.40

My immediate supervisor and/or manager


gives me the opportunity to develop new
skills that support my career
advancement.

0.0% (0)

20.0% (1)

40.0% (2)

40.0% (2)

0.0% (0)

3.20

answered question

skipped question

Employee Satisfaction

Strongly
Disagree

Disagree

Agree

Strongly
Agree

Don't Know

Rating
Average

Response
Count

I participate in making decisions that


directly affect my work.

0.0% (0)

20.0% (1)

60.0% (3)

20.0% (1)

0.0% (0)

3.00

I have the appropriate resources to do


my job.

0.0% (0)

0.0% (0)

80.0% (4)

20.0% (1)

0.0% (0)

3.20

Adequate measures are taken to ensure


employee safety at my work location.

0.0% (0)

0.0% (0)

80.0% (4)

20.0% (1)

0.0% (0)

3.20

My department provides the training


needed to do my job well.

0.0% (0)

20.0% (1)

60.0% (3)

20.0% (1)

0.0% (0)

3.00

In my department, we are encouraged to


perform our jobs with the customer in
mind.

0.0% (0)

0.0% (0)

40.0% (2)

60.0% (3)

0.0% (0)

3.60

I am motivated to help my department


succeed.

0.0% (0)

20.0% (1)

40.0% (2)

40.0% (2)

0.0% (0)

3.20

I am a valued member of the UTEP


Community.

0.0% (0)

0.0% (0)

60.0% (3)

40.0% (2)

0.0% (0)

3.40

My job makes good use of my skills.

0.0% (0)

0.0% (0)

80.0% (4)

20.0% (1)

0.0% (0)

3.20

Employee Satisfaction

There are enough employees in my


department to handle the workload.

0.0% (0)

40.0% (2)

60.0% (3)

0.0% (0)

0.0% (0)

2.60

I am encouraged to be creative to resolve


problems.

0.0% (0)

0.0% (0)

80.0% (4)

20.0% (1)

0.0% (0)

3.20

I would recommend UTEP to others as a


good place to work.

0.0% (0)

0.0% (0)

40.0% (2)

60.0% (3)

0.0% (0)

3.60

Most people in my department conduct


themselves in an ethical manner.

0.0% (0)

0.0% (0)

80.0% (4)

20.0% (1)

0.0% (0)

3.20

I feel valued by my department.

0.0% (0)

0.0% (0)

40.0% (2)

60.0% (3)

0.0% (0)

3.60

answered question

skipped question

Teamwork and Cooperation

Strongly
Disagree

Disagree

Agree

Strongly
Agree

Don't Know

Rating
Average

Response
Count

People throughout my department


cooperate effectively with one another.

0.0% (0)

20.0% (1)

60.0% (3)

20.0% (1)

0.0% (0)

3.00

Interpersonal relationships in my
department are courteous and
professional.

0.0% (0)

20.0% (1)

60.0% (3)

20.0% (1)

0.0% (0)

3.00

My department practices values that


contribute to the success of the
University.

0.0% (0)

0.0% (0)

80.0% (4)

20.0% (1)

0.0% (0)

3.20

Work is assigned equally in my


department.

0.0% (0)

40.0% (2)

40.0% (2)

20.0% (1)

0.0% (0)

2.80

As a team, our efforts count.

0.0% (0)

0.0% (0)

80.0% (4)

20.0% (1)

0.0% (0)

3.20

There is a strong spirit of teamwork


and cooperation among employees in
my department.

0.0% (0)

20.0% (1)

60.0% (3)

20.0% (1)

0.0% (0)

3.00

answered question

skipped question

Overall Employee Satisfaction

Rate your overall satisfaction level as


a UTEP employee of your
department.

Very Dissatisfied

Dissatisfied

Satisfied

Very
Satisfied

Don't
Know

Rating
Average

0.0% (0)

20.0% (1)

40.0% (2)

40.0% (2)

0.0% (0)

Response
Count

3.20

answered question

skipped question

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