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OWJ200203 WCDMA
Access Problems Analysis
ISSUE 1.0

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Access is associated with the call setup


success rate of the network. This KPI
can be optimized by means of Call
setup test and the consequent troubleshooting based on access failure
analysis.

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Upon completion of this course, you


will be able to:
Be familiar with the access
procedure in UMTS
Do analysis on access problems

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Chapter 1 Analysis Flow of Access Failure


Chapter 2 The Adjust Methods for Access Failure
Chapter 3 Typical access failure cases

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Chapter 1 Analysis Flow of Access Failure


Section 1 The definitions about Access Failure
Section 2 The drive test data analysis flow
Section 3 The call statistic data analysis flow

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The definitions of access failure


Access failure definitions
It will be considered as access failure if any following conditions
satisfied after RRC connection request initialed by UE

Receive RRC Connection Reject message

UE transmits or receives RRC Connection Release


message after receiving RRC Connection setup
UE receives any BCCH message in the call setup process
Timer expired, which means UE does not receive RRC
Connection setup in 3 seconds after RRC connection
request is transmitted.

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The definitions of access failure


Access failure definitions

Random access procedure failure UE does not


transmit RRC Connection Request message after dialing
RRC Connection Setup message is not received by UE
UE does not receive RRC connection setup message
after RRC connection request message is transmitted.
RRC Connection Setup Complete message is not transmitted
by UE
UE receives RRC Connection Reject message
UE does not receive measurement control message after
transmitting RRC Connection Setup Complete message
UE does not transmit CM service request message after
measurement control message is received.
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The definitions of access failure


Access failure definitions
UE receives Service Request Reject message
UE does not receive Call Proceeding message after
transmitting CM service request message
UE does not receive RB Setup message after receiving Call
proceeding message
UE does not transmit RB setup complete message after
receiving RB setup message
UE does not receive Alert or Connect after transmitting RB
setup message
UE does not transmit Connect Acknowledge message after
receiving Alert or connect message

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Chapter 1 Analysis Flow of Access Failure


Section 1 The definitions about Access Failure
Section 2 The drive test data analysis flow
Section 3 The call statistic data analysis flow

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The drive test data analysis flow


SubSub-flows about DT data analysis

Data analysis flow

Paging problems analysis flow

RRC connection request problems analysis flow

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The drive test data analysis flow


Data analysis flow
Analysis drive test data

Call Fail?
Y

Calling failure?

Received
paging

Paging
problems

Y
Y

RRC
connection
setup failure?

RRC setup problems

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The drive test data analysis flow


Data analysis flow
N

Is ciphering or
authentication
failure?

Ciphering or
authentication
problems

RAB
failure?

setup

to

RAB or RB
setup problems

Due
handover

Refer to call drop


due to handover

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Abnormal problems

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The drive test data analysis flow


SubSub-flows about DT data analysis

Data analysis flow

Paging problems analysis flow

RRC connection request problems analysis flow

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The drive test data analysis flow


Paging problems analysis flow
Paging problems
After finishing RAB assignment and call setup process (NAS), UE
received Disconnect message from CN instead of Alerting
message
The causes of paging problem have following types:
RNC does not transmit paging message
Too lower power allocated for PRACH or PICH
Cell reselection problems

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The drive test data analysis flow


Paging problems analysis flow
Paging problem
RNC
transmit
page? Y

UE
receive
page N

Power too
low ?

Cell
reselection
problem ?

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Equipment abnormal
problem

Adjust power
according
coverage

to

Optimize cell
reselect parameters

Abnormal
problem

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The drive test data analysis flow


Paging problems analysis flow
RNC does not transmit paging message
RNC has received the paging message but does not transmit paging
message through Uu interface. The reasons could be:
Capacity of paging channel is not enough
Abnormal problem could happen in equipment.
Power allocation PRACH or PICH are too low
UE does not receive paging message if RNC has transmitted.
The interference is too high comparatively, which result in the poor
receiving signal quality of PRACH or PICH if Ec/Io of PCPICH. In
this case, higher power can be allocated to these two channels
It could also be the bad coverage if Ec/Io of PCPICH is too poor

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The drive test data analysis flow


Paging problems analysis flow
Cell reselection
UE can not reselect to better cell in time
The cell reselection from 3G to 2G can also be the reason
by the reselection between two LAs.

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The drive test data analysis flow


SubSub-flows about DT data analysis

Data analysis flow

Paging problems analysis flow

RRC connection request problems analysis flow

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The drive test data analysis flow


RRC connection problems analysis flow
RRC connection setup process includes following steps:
UE transmits RRC Connection Request by RACH
RNC transmits RRC Connection Setup by FACH
UE transmits RRC Connection Setup CMP by DCH
The reasons for RRC setup failure could be :
Uplink RACH problem
Power allocation for Downlink FACH
Cell reselection parameters
Low initial power of downlink DPCH
Uplink power control
Congestion problem
Equipment abnormal problem
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The drive test data analysis flow


RRC connection problems analysis flow
RRC setup problem

Does UE transmit RRC


connection request?

UE
abnormal
problem

Does RNC receive


RRC
connection
request?

adjust PRACH parameters

Does RNC transmit


RRC
connection
setup?

Other problem

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The drive test data analysis flow


RRC connection problems analysis flow
Y

Does UE receive
RRC connection
setup

Does cell
reselection
happen?

Adjust FACH power

Optimize cell
reselection parameters

Does UE transmit
RRC
connection
setup complete

Adjust downlink initial


transmit power parameter

Adjust uplink DPCCH open


loop power control parameter

Does RNC receive


RRC
connection
setup complete
Y

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The drive test data analysis flow


The possible reasons for RRC connection establishment failure:
RACH
Usually, it could be the problem on RACH if the RNC does not receive
RRC Connection Request message. Meanwhile, the Ec/Io of CPICH is
normal
The cell reselection parameters
The improper parameters setting could result in that UE can not stay in
the best cell to initiate the access procedure
Lower power allocation for initial transmission power of downlink DPCH
The insufficient power of DPCH can cause the out of synchronization.
Uplink initial transmission power
The initial transmission power of PRACH
The initial transmission power of uplink DPCH

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The drive test data analysis flow


RRC connection
Node B
Serving RNS

UE

Serving
RNC

1. CCCH : RRC Connection Request


RRC

RRC
Allocate RNTI
Select L1 and L2
parameters
2. Radio Link Setup Request
NBAP

NBAP

Start RX
description
3. Radio Link Setup Response
NBAP

NBAP

4. ALCAP Iub Data Transport Bearer Setup


5. Downlink Synchronisation

DCH - FP

6. Uplink Synchronisation

DCH - FP

DCH - FP
DCH - FP

Start TX
description
7. CCCH : RRC Connection Set up

RRC

RRC
8. Radio Link Restore Indication

NBAP

NBAP
9. DCCH : RRC Connection Setup Complete

RRC

RRC

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Chapter 1 Analysis Flow of Access Failure


Section 1 The definitions about Access Failure
Section 2 The drive test data analysis flow
Section 3 The call statistic data analysis flow

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The call statistic data analysis flow


Check RAB setup success rate and RRC setup success rate in
traffic statistics data
Get familiar with the network operating situation, and then position the
specific area for the problems
The RRC/RAB setup success rate are calculated by the following
formulas:

Number of RRCs set up in all four QoS s ervices


100 %
Number of RRC reques ts in all four QoS s ervices
Number of RABs set up in all four QoS s ervices
RABSetupSu ccRate =
100 %
Number of RAB reques ts in all four QoS s ervices
RRCSetupSu ccRate =

CallSetupS uccRate = RRCSetupSu ccRate RABSetupSu ccRate 100 %

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The call statistic data analysis flow


Call Statistic Data Analysis Flow chart
Analysis access indices in
RNC call statistic data

Analysis
access
index about cell

Check system
alarm

Solve problem of
equipment abnormal

RRC
setup
success rate is
too low

Solve problem of
RRC setup failure

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The call statistic data analysis flow


Call Statistic Data Analysis Flow chart
N

RAB setup
success rate is
too low

Solve problem of
RAB
setup
failure

RB
setup
success rate is
too low

Solve problem of
RB setup failure

paging
success rate
is too low

Solve problem of
paging failure
Y

over

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Chapter 1 Analysis Flow of Access Failure


Chapter 2 The Adjust Methods for Access Failure
Chapter 3 Typical access failure cases

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Chapter 2 The Adjust Methods for Access Failure


Section 1 project parameters
Section 2 cell parameters

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Project parameters
Project parameters main include antenna azimuth, antenna
tilt, antenna gain, antenna direction,etc.

In general, project parameters can be adjusted only in poor


coverage condition.

The influence on the original coverage quality has to be


considered when adjusting the project parameters.

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Chapter 2 The Adjust Methods for Access Failure


Section 1 project parameters
Section 2 cell parameters

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Cell parameters
Physical channels parameters
Transmission power of FACH, PCH and PICH
In the edge of cell, UE can not receive the signaling or
service correctly if the transmission power is too low. But on
the contrary, higher transmission power can increase the
interference, which can result in the decline of adjacent
cells capacity
Transmission power of AICH
In the edge of cell, UE can not receive the AI if the power is
too low
PRACH
The maximum times of retransmission for preamble
The power ramping step
The power offset between preamble and message

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Cell parameters
Cell reselection parameters
Qhyst:
This parameter is use to avoid ping-pang cell reselection in
the cell edge. Ping-pang cell reselection will cause signaling
load increase and waste power of UE because of frequent
cell reselection, LA update or URA update.
The parameter value is related to local slowing fade
characteristics.
Treselections
The duration time that target cell signal quality is better than
current camp cell is longer than Treselections. The cell will
be selected to the camping cell.
The parameter is use to avoid ping-pang cell reselection

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Cell parameters
Cell reselection parameters
Sintrasearch
Sintrasearch is the threshold for intra-frequency cells
measurement. When the RSCP of current cell is less than
Qrxlevmin+2 Sintrasearch, the measurement will be initiated.
It will influence on the rapidity of cell reselection, and then the
access success rate.
This value could be set as great as possible if the UE battery is not
a problem

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Chapter 1 Analysis Flow of Access Failure


Chapter 2 The Adjust Methods for Access Failure
Chapter 3 Typical access failure cases

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Typical Access Failure Cases


Paging problems
Inappropriate Setting for the power of PCH and PICH
UE cant receive paging message correctly when PICH and PCH
power are too low. The power could be increased with the poor
network coverage
The paging message is being transmitted while UE is doing LA update
It mainly happens the procedure of inter-system cell reselection.
UE leaves the network without detach procedure
CN does not receive the LA update from UE periodically
UE is out of service area for a long time
Inappropriate operation, such as unplug battery of UE directly, or
SIM card directly

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Typical Access Failure Cases


Cell reselection problem

UE transmitted RRC Connection Request message twice in different cells


And the interval between them is 1.2s
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Typical Access Failure Cases


Cell reselection problem
Reasons
UE did not initiate the reselection in time
Solution methods
The Tselections could be minimized, but the default value is
already the minimum.
Minimize the Qhyst2 value, but the reselection is still not in
time. On the contrary, the ping-pong cell reselection
happened
Do not modify Qhyst2, but increase the Sintrasearch value.
Since the measurement is initiated earlier, the reselection
can happed earlier too.

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Typical Access Failure Cases


RRC connection problems
The calling success rate and called success rate are greater than 97% from KPI,
but RRC establishment success rate is about 94% from traffic statistic
After analysis, the RRC Connection Request retransmission is the result of
following reasons:
The area with good downlink coverage

RNC can not receive the RRC Connection Request


message from UE in uplink

The area with poor downlink coverage

UE can not receive RRC Connection Setup from RNC in


downlink

After UE transmits RRC Connection Request


message, the cell quality decreased sharply, and UE
has to do cell reselection immediately

After cell reselection, UE retransmits the RRC


Connection Request in new cell
Cell phone abnormal

Other reasons

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UE dose not transmit RRC Connection Request after


receiving paging

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Typical Access Failure Cases


RRC connection problems
Solution
Adjust the maximum preamble retransmission times from 8 to 20
Increase the transmission power of PRACH and FACH
Experimental conclusion
The error of initial preamble transmission power, which is calculated by the
open loop power control, could be +/-9dB, or even +/-12dB
The preamble power climbing step is 2dB, and the error could be +/-1.5dB
If the outside interference is higher 10dB, enough margin should be given
for the preamble transmission power
Increase the FACH power from the default value -1dB to +1dB
Increase the access success rate in the condition that Ec/Io is -14dB

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Typical Access Failure Cases


RAB or RB establishment problems
Establishment request is refused
The register information in HLR is not identical with the service
request
The request is beyond the ability of UE
If the service request is beyond the ability of UE, SGSN will
renegotiate QoS to initiate a new RAB assignment again till the
ability of UE can satisfy the QoS. Usually, the maximum data rate is
same as the maximum ability of UE
If the maximum ability of UE still can not support the QoS, the RAB
establishment is failed.

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Typical Access Failure Cases


Handover problems
Handover can also happen
in the process from RRC
Connection complete to
RAB assignment complete
or RB establishment
complete

The following figure is the


RNC signaling trace for
single UE

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Typical Access Failure Cases


Handover problems
Cell signaling strength record

From the record, the strength of cell 121 decreased sharply.


Meanwhile, RNC transmitted ActiveSet Update. But UE can not
receive it
To solve this problem, the handover parameters should be adjusted to
make it happen earlier
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