Professional Documents
Culture Documents
Steel
West Chester, PA 19382
484-888-0506
mark.steel.ms@gmail.com
PROFESSIONAL PROFILE:
Rainmaker for moving companies, projects, and sales forward. Its in my DNA to deliver accountability
and excellence that builds business, relationships and the bottom line.
I add measureable value to each project, product, service, or sale by applying my knowledge, experience,
and soft skills and balancing those with effective team building techniques that serve clients with the
highest levels of quality at the best value.
Project Management Professional Certification- PMP (in process)
CORE COMPETENCIES:
Project Management
Relationship Building
High Performance Team
EMPLOYMENT EXPERIENCE:
Vanguard, Malvern, PA
Sept. 2008 to Sept. 2014
Conversion Project Manager
Accomplishments:
Managed over 225 projects for over 50 clients with an average of 10 projects, concurrently.
Proposed/recommended divisional reorganization from a pooled work environment to work teams
and work groups specifically allocating work to certain types of projects. Efficiencies have
increased by 22% since this initiative was started in 2014.
Increased resource efficiencies by 15 to 20% through process improvement plan within the first
year.
Responsibilities:
Managed a team which transferred several billion dollars in assets.
Collaborated with sales team to enhance clients participation in more of Vanguards services by evaluating
clients needs.
Developed, documented, maintained, and executed project plans, project scope documents, and
requirements to manage client expectations for the duration of project assignments.
Acted as liaison between plan sponsors, recordkeepers, trustees, payroll vendors, and consultants.
Communicated any risks or outstanding issues with the project team and client to ensure the topics at hand
were mitigated and resolved.
Post project audit ownership.
Facilitated client and vendor meetings to validate and gain agreement on various projects.
Led departmental initiatives to aid management in assessing capacity and process improvements.
Coached/Mentored new Project Leaders.
Elected to the Diversity Advancement Committee and lead events to promote diversity awareness.
EDUCATION:
Drexel University, Bachelors of Science in Business
VOLUNTEERISM:
President of the Optimist International Chapter of West Goshen
Membership Chair and Board Trustee for sectarian non-profit organization