A TRAINING WORKSHOP FOR

FRONTLINER
STAFF WITH A THEME
MOVING TOWARDS SERVICE OF
EXCELLENCE
Dec.5-6, 2014

_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________

Evaluation Form
Name: __________________________________
Please evaluate the conference by checking
the appropriate numbers.
5 Excellent
2- Fair

4 Very Good
Good
1 Poor

Part I. Items
5 4 3
1. Attainment Activities
a .Manifest desirable
(5 (4 (3
work
)
)
)
ethics.
b. Establish impressive
(5 (4 (3
personality.
)
)
)
c. Provide satisfying
(5 (4 (3
customer
)
)
)
service relations.
2. Plenary Sessions
a. Relevance
(5 (4 (3
)
)
)
b. Comprehensiveness
(5 (4 (3
)
)
)
c. Mode of presentation
(5 (4 (3
)
)
)
3. Learning Areas (Open Forum)
a. Richness of
(5 (4 (3
presentation
)
)
)
b. Interaction/discussion (5 (4 (3
)
)
)
4. Workshop/Simulation
a. Personality
(5 (4 (3
Development
)
)
)
b. Work Ethics
(5 (4 (3
)
)
)
c. Customer Service
(5 (4 (3
Relations
)
)
)
5. Registration
(5 (4 (3
)
)
)
6. Time management
(5 (4 (3
)
)
)
7. Statement of
(5 (4 (3
Purpose
)
)
)
8. Venue(Ramada
(5 (4 (3
Hotel)
)
)
)
9. Training Kit/
(5 (4 (3
Handout
)
)
)
10.Food
(5 (4 (3
)
)
)
11. Lodging
(5 (4 (3
)
)
)

(2
)

(1
)

(2
)
(2
)

(1
)
(1
)

(2
)
(2
)
(2
)

(1
)
(1
)
(1
)

(2
)
(2
)

(1
)
(1
)

(2
)
(2
)
(2
)
(2
)
(2
)
(2
)
(2
)
(2
)
(2
)
(2
)

(1
)
(1
)
(1
)
(1
)
(1
)
(1
)
(1
)
(1
)
(1
)
(1
)

Part II. Sagutin lamang po ang mga

katanungan.
1. Ano-ano ang mga natutunan mo sa
seminar/training na ito?

2. Bilang isang empleyado, ano ang

magagawa mo na makakatulong sa
ika-uunlad ng ating pamantasan?
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
(nasa likod ang kasunod na tanong)
A TRAINING WORKSHOP FOR
FRONTLINER
STAFF WITH A THEME
MOVING TOWARDS SERVICE OF
EXCELLENCE
Dec.5-6, 2014
Evaluation Form
Name: __________________________________
Please evaluate the conference by checking
the appropriate numbers.
5 Excellent
2- Fair

4 Very Good
Good
1 Poor

Part I. Items
5 4 3
1. Attainment Activities
a .Manifest desirable
(5 (4 (3
work
)
)
)
ethics.
b. Establish impressive
(5 (4 (3
personality.
)
)
)
c. Provide satisfying
(5 (4 (3
customer
)
)
)
service relations.
2. Plenary Sessions
a. Relevance
(5 (4 (3
)
)
)
b. Comprehensiveness
(5 (4 (3
)
)
)
c. Mode of presentation
(5 (4 (3
)
)
)
3. Learning Areas (Open Forum)
a. Richness of
(5 (4 (3
presentation
)
)
)
b. Interaction/discussion (5 (4 (3
)
)
)
4. Workshop/Simulation
a. Personality
(5 (4 (3
Development
)
)
)
b. Work Ethics
(5 (4 (3
)
)
)
c. Customer Service
(5 (4 (3
Relations
)
)
)
5. Registration
(5 (4 (3

(2
)

(1
)

(2
)
(2
)

(1
)
(1
)

(2
)
(2
)
(2
)

(1
)
(1
)
(1
)

(2
)
(2
)

(1
)
(1
)

(2
)
(2
)
(2
)
(2

(1
)
(1
)
(1
)
(1

6. Time management
7. Statement of
Purpose
8. Venue(Ramada
Hotel)
9. Training Kit/
Handout
10.Food
11. Lodging

)
(5
)
(5
)
(5
)
(5
)
(5
)
(5
)

)
(4
)
(4
)
(4
)
(4
)
(4
)
(4
)

)
(3
)
(3
)
(3
)
(3
)
(3
)
(3
)

)
(2
)
(2
)
(2
)
(2
)
(2
)
(2
)

)
(1
)
(1
)
(1
)
(1
)
(1
)
(1
)

Part II. Sagutin lamang po ang mga

katanungan.
1. Ano-ano ang mga natutunan mo sa
seminar/training na ito?
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
2. Bilang isang empleyado, ano ang
magagawa mo na makakatulong sa
ika-uunlad ng ating pamantasan?
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
(nasa likod ang kasunod na tanong)

3. Anu-ano pa ang mga

trainings/seminars na kailangan mo
upang makatulong sa iyong paglago
bilang isang empleyado?
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
4. Ano ang iyong mensahe para sa
kinauukulan?
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
[Please indicate your name:
_____________________________________________
And contact
number:____________________________
So we can contact you for future
trainings/program offering. Thank you
very much.]

3. Anu-ano pa ang mga

trainings/seminars na kailangan mo
upang makatulong sa iyong paglago
bilang isang empleyado?
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
4. Ano ang iyong mensahe para sa
kinauukulan?
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
[Please indicate your name:
_____________________________________________
And contact
number:____________________________
So we can contact you for future
trainings/program offering. Thank you
very much.]