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TRAC Review Tracker

This document contains a register of IT Service and Process (ITSP) controls with details like control number, process name, application group, frequency of execution, responsible contacts, and status of execution in monthly/quarterly terms. There are a total of 28 different ITSP control processes listed relating to areas like non-SAP SCM, user access management, security reviews, incident and problem management, backups, etc. Each control provides the relevant contacts responsible for execution and monitoring. The document also outlines the specific dates on which alert emails should be sent for overdue/pending tasks on a monthly/quarterly basis.

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VijayKrishna
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0% found this document useful (0 votes)
80 views19 pages

TRAC Review Tracker

This document contains a register of IT Service and Process (ITSP) controls with details like control number, process name, application group, frequency of execution, responsible contacts, and status of execution in monthly/quarterly terms. There are a total of 28 different ITSP control processes listed relating to areas like non-SAP SCM, user access management, security reviews, incident and problem management, backups, etc. Each control provides the relevant contacts responsible for execution and monitoring. The document also outlines the specific dates on which alert emails should be sent for overdue/pending tasks on a monthly/quarterly basis.

Uploaded by

VijayKrishna
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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2015

ITPS

Control

Apps Group

ITSP 123

C 3.3

Non SAP SCM Register

ITSP
ITSP
ITSP
ITSP
ITSP
ITSP

C 3.3
Common - By Mail
Common - By Mail
C 3.3
C 3.3
C 4.2, C4.3 & C4.4

123
123
123
3
3
4

ITSP 4

C 4.5 & C 4.6

SAP Post Deployment Review


SAP R&R
Non-SAP R&R
Manage Change - Infrastructure
Review of TU02 Report for R/3, BIW, CE and EP
User Access Creation, Modification & Deletion - UNIX &
Windows along with R & R
User Access Review - Operating Systems - Windows

ITSP 4

C 4.5 & C 4.6

User Access Review - Operating Systems - UNIX

ITSP 4

C 4.8

ITSP 4

C 4.8

Security Settings Review - Operating Systems Review


for Servers (ESM Report)
Security Settings Review - SQL DB Review for CPS

ITSP 4

C 4.8

Security Settings Review - CPS Application Review

ITSP 4

C 4.8

ITSP 4

C 4.8

ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP

4
4
4
4
4
4
5&7

Common
C 4.5 & C 4.6
C 4.5 & C 4.6
C 4.6
C 4.6
C 4.3
C 5.2 & C 7.1

Security Settings Review - ORACLE DB Review for SAP R/3, BW and CE


Security Settings Review - SAP - R3, BW and CE
Application Review
Infra Auth Matrix
User Access Review - SAP OS IDs
User Access Review - CPS OS IDs
Database User Access Review - CPS
Database User Access Review - SAP
Basis R&R
Review of Incidents and Problems - SAP R3 (2+1 files)

ITSP 5 & 7
ITSP 5 & 7

Review of Incidents and Problems - CPS


Review of Incidents and Problems - Progress DB

ITSP 5 & 7

C 5.2 & C 7.1


C 5.2 & C 7.1
- By Mail
C 5.2 & C 7.1

ITSP 6
ITSP 6

C 6.2
C 6.1

Restoration of Back Ups for CPS Application


Backup for CPS Application

Review of Incidents and Problems - Infrastructure

Frequency

Contact

Contact1

Contact2

Monthly

P, Santosh

Hll-Support, ConfigMgmt
P, Santosh
Hul-support, Sapgc3
P, Santosh
Singh, Vikas
Mitra, Amit

Monthly
Fortnightly
Fortnightly
Monthly
Monthly
Monthly

Yeshwanth, Raj
P, Santosh
Hll-Support, Config-Mgmt
R, SathishKumar
Makam, Kiran
R, SathishKumar

Quarterly

Singh, Vikas

Quarterly

Singh, Vikas

Annually

Baig

Arun Desai

Annually

Sethuraman, Neelakantan

S, Vaidyanath

Arun Desai

Half Yearly

Sethuraman, Neelakantan

S, Vaidyanath

Arun Desai

Annually

Sethuraman, Neelakantan

Arun Desai

Half Yearly

Bharti, Amol

Arun Desai

Monthly
Quarterly
Quarterly
Quarterly
Quarterly
Monthly
Monthly

R, SathishKumar
Mitra, Amit
Payyattil, Lipin
Payyattil, Lipin
Makam, Kiran
Makam, Kiran
Yeshwanth, Raj

Singh, Vikas
Makam, Kiran
S, Vaidyanath
S, Vaidyanath
Mitra, Amit
Mitra, Amit
Kumar, Vimal

Monthly
Monthly

Payyattil, Lipin
Hll-Support, Progress-Dba

S, Vaidyanath

Monthly

Singh, Vikas

Monthly
Monthly

Payyattil, Lipin
Payyattil, Lipin

S, Vaidyanath
S, Vaidyanath

Satnalika, Suniti
Goel, Amit

January

February

March

April

May

June

July

Uploaded
Uploaded
Uploaded
Uploaded
Uploaded
Uploaded

Uploaded
Uploaded
N.A
N.A
Uploaded
Uploaded

Uploaded

Uploaded

N.A

N.A

N.A

N.A
N.A
N.A

N.A

N.A
N.A

N.A
Uploaded
N.A
N.A
N.A
Uploaded
Uploaded

Uploaded

N.A
Uploaded
N.A
N.A
N.A
N.A
Uploaded

Uploaded
Uploaded

Uploaded
Uploaded

Uploaded

Email

Pending
Uploaded

Uploaded
Uploaded

Uploaded

Uploaded

August

September

Uploaded
Uploaded

Uploaded

Uploaded
Uploaded

Uploaded

Uploaded
N.A
N.A

Uploaded
N.A
N.A
N.A
N.A
Uploaded
Uploaded
Uploaded
Email
Uploaded
Uploaded
Uploaded

Uploaded
Uploaded
Uploaded

October

November December

Uploaded, Pending,
Deficiency, N.A, Email

ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP

123
123
3
3
3
3
4
4
4
4
4
4
4
4
5&7
5&7
5&7
5&7
6
6

Control
C 3.3
C 3.3
C 3.3
C 3.3
C 3.3
C 3.3
C 4.2, C4.3 & C4.4
C 4.5 & C 4.6
C 4.5 & C 4.6
C 4.6
C 4.6
C 4.3
C 4.5 & C 4.6
C 4.5 & 4.6
C 5.2 & C 7.1
C 5.2 & C 7.1
C 5.2 & C 7.1
C 5.2 & C 7.1
C 6.1 & C 6.3
C 6.3

Apps Group
Frequency
Non SAP SCM Register
Monthly
SAP Post Deployment Review
Monthly
Manage Change - Infrastructure
Monthly
Review of TU02 Report for SAP FUSION ECC & AP-CAF
Monthly
Manage Change - Server Commissioning & Decommissioning Quarterly
System Development Lifecycle: Change Management - InfrastrMonthly
User Access Creation, Modification and Deletion - UNIX and W Monthly
User Access Review - SAP OS IDs
Quarterly
User Access Review - CPS OS IDs
Quarterly
Database User Access Review - CPS
Monthly
Database User Access Review - SAP
Quarterly
BASIS Roles & Responsibility Matrix
Quarterly
User Access Review - Operating Systems - Windows and UNIX/ Quarterly
User Access Review - CPS Application ID's
Quarterly
Review of Incidents and Problems - SAP R3
Monthly
Review of Incidents and Problems - CPS
Monthly
Review of Incidents and Problems - Progress DB
Monthly
Review of Incidents and Problems - Infrastructure
Monthly
Backup & Restoration testing for CPS Application
Monthly
Restoration Evidence for SAP FUSION & AP-CAF
Quarterly

Contact
P, Santosh
Raghavendran, Vasudha
R, SathishKumar
Goel, Amit
R, SathishKumar
R, SathishKumar
R, SathishKumar
Saurav, Gupta
Payyattil, Lipin
Payyattil, Lipin
Saurav, Gupta
Mitra, Amit
Singh, Vikas
Payyattil, Lipin
Roy, Manoj1
Payyattil, Lipin
Hll-Support, Progress-Dba
Singh, Vikas
Payyattil, Lipin
Saurav, Gupta

Contact1
Hll-Support, Config-Mgmt
P, Santosh
Change, Infrajini
Saurav, Gupta
Change, Infrajini
Change, Infrajini
Change, Infrajini
Goel, Amit
Satnalika, Suniti
Satnalika, Suniti
Goel, Amit
Goel, Amit
Singh, Yogesh
D, ArunKumar
Yeshwanth, Raj
Satnalika, Suniti
Syed, Waheeduddin
Singh, Yogesh
Satnalika, Suniti
Goel, Amit

Contact2

Mitra, Amit
Krishna, Vijay

Mitra, Amit
M, Raghavendran
M, Raghavendran
Mitra, Amit
Saurav, Gupta

M, Raghavendran

M, Raghavendran
Mitra, Amit

Contact3
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Hll, It-Sox
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay
Krishna, Vijay

ITSP

Control

ITSP 123

C 3.3

ITSP 123
ITSP 123
ITSP 123

C 3.3
Common
Common

ITSP 3

C 3.3

ITSP 3

C 3.3

ITSP
ITSP
ITSP
ITSP
ITSP
ITSP

C
C
C
C
C
C

4
4
4
4
4
4

4.2, C4.3 & C4.4


4.8
4.8
4.8
4.8
4.8

ITSP 4
ITSP 4
ITSP 4

Common
C 4.5 & C 4.6
C 4.5 & C 4.6

ITSP 4
ITSP 4

C 4.6
C 4.6

ITSP 4
ITSP 4

C 4.3
C 4.5 & C 4.6

ITSP 4

C 4.8

ITSP 5 & 7

C 5.2 & C 7.1

ITSP 5 & 7

C 5.2 & C 7.1

ITSP 5 & 7

C 5.2 & C 7.1

ITSP 5 & 7

C 5.2 & C 7.1

ITSP 6

C 6.2

ITSP 6
ITSP 6

C 6.1
C 6.3

ITSP
ITSP 123
ITSP 123
ITSP 3
ITSP 3
ITSP 4
ITSP 4
ITSP 4
ITSP 4
ITSP 4
ITSP 4
ITSP 4
ITSP 4
ITSP 4
ITSP 4

Control
C 3.3
C 3.3
C 3.3
C 3.3
C 4.2, C4.3 & C4.4
C 4.8
C 4.8
Common
C 4.5 & C 4.6
C 4.5 & C 4.6
C 4.6
C 4.6
C 4.3
C 4.5 & C 4.6

ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP
ITSP

4
5
5
5
5
6
6
6

&
&
&
&

7
7
7
7

C
C
C
C
C
C
C
C

4.8
5.2
5.2
5.2
5.2
6.2
6.1
6.3

&
&
&
&

C
C
C
C

7.1
7.1
7.1
7.1

Apps Group
Non SAP SCM Register
SAP Post Deployment Review
SAP: Roles & Responsibility Matrix
Non-SAP: Roles & Responsibility Matrix
Manage Change - Infrastructure
Review of TU02 Report for R/3, BIW, CE and EP
User Access Creation, Modification & Deletion - UNIX & Wi
Security Settings Review - Operating Systems Review for S
Security Settings Review - SQL DB Review for CPS
Security Settings Review - CPS Application Review
Security Settings Review - ORACLE DB Review for SAP - R/
Security Settings Review - SAP - R3, BW and CE Applicatio
Infra Auth Matrix
User Access Review - SAP OS IDs
User Access Review - CPS OS IDs
Database User Access Review - CPS
Database User Access Review - SAP
BASIS Roles & Responsibility Matrix
User Access Review - Operating Systems - Windows and UN
FireFighter ID's Log review and approval
Review of Incidents and Problems - SAP R3
Review of Incidents and Problems - CPS
Review of Incidents and Problems - Progress DB
Review of Incidents and Problems - Infrastructure
Restoration of Back Ups for CPS Application
Backup for CPS Application
Restoration Evidence for SAP
Apps Group
Non SAP SCM Register
SAP Post Deployment Review
Manage Change - Infrastructure
Review of TU02 Report for R/3, BIW, CE and EP
User Access Creation, Modification & Deletion - UNIX & Wi
Security Settings Review - CPS Application Review
Security Settings Review - SAP - R3, BW and CE Applicatio
Infra Auth Matrix
User Access Review - SAP OS IDs
User Access Review - CPS OS IDs
Database User Access Review - CPS
Database User Access Review - SAP
BASIS Roles & Responsibility Matrix
User Access Review - Operating Systems - Windows and UN

FireFighter ID's Log review and approval


Review of Incidents and Problems - SAP R3
Review of Incidents and Problems - CPS
Review of Incidents and Problems - Progress DB
Review of Incidents and Problems - Infrastructure
Restoration of Back Ups for CPS Application
Backup for CPS Application
Restoration Evidence for SAP

Frequency

Alerts to be sent on

Monthly

Every month 18th 23rd and 17th

Monthly
Fortnightly
Fortnightly

Every month 18th 23rd and 17th


Every month 13th and 27th
Every month 13th and 27th

Monthly

Every month 18th 23rd and 17th

Monthly

Every month 18th 23rd and 17th

Monthly
Annually
Annually
Half Yearly
Annually
Half Yearly

Every month 18th 23rd and 17th


December 18th, 23rd and 27th.
December 18th, 23rd and 27th.
June and December 18th, 23rd and 27th
December 18th, 23rd and 27th.
June and December 18th, 23rd and 27th

Monthly
Quarterly
Quarterly

Every month 18th 23rd and 17th


March, June, September, December 18th, 2
March, June, September, December 18th, 2

Monthly
Quarterly

Every month 18th 23rd and 17th


March, June, September, December 18th, 2

Monthly
Quarterly

Every month 18th 23rd and 17th


March, June, September, December 18th, 2

Monthly

Every month 18th 23rd and 17th

Monthly

Every month 18th 23rd and 17th

Monthly

Every month 18th 23rd and 17th

Monthly

Every month 18th 23rd and 17th

Monthly

Every month 18th 23rd and 17th

Monthly

Every month 18th 23rd and 17th

Monthly
Quarterly

Every month 18th 23rd and 17th


March, June, September, December 18th, 2
Frequency

Monthly
Monthly
Monthly
Monthly
Monthly
Half Yearly
Half Yearly
Monthly
Quarterly
Quarterly
Monthly
Quarterly
Monthly
Quarterly

Contact
P, Santosh
Yeshwanth, Raj
R, SathishKumar
Makam, Kiran
R, SathishKumar
Verma, Vikas
Bharti, Amol
R, SathishKumar
Mitra, Amit; Saurav, Gupta
Payyattil, Lipin
Payyattil, Lipin
Makam, Kiran
Makam, Kiran
Singh, Vikas

Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Quarterly

S, Veeresh
Yeshwanth, Raj
Payyattil, Lipin
Hll-Support, Progress-Dba
Singh, Vikas
Payyattil, Lipin
Payyattil, Lipin
Saurav, Gupta

Contact

Contact1

P, Santosh

Hll-Support, Config-Mgmt

Yeshwanth, Raj
P, Santosh
Hll-Support, Config-Mgmt

P, Santosh
Hul-support, Sapgc3
P, Santosh

R, SathishKumar

Singh, Vikas

Makam, Kiran

Goel, Amit

R, SathishKumar
Baig, Mohammed
Verma, Vikas
Verma, Vikas
Verma, Vikas
Bharti, Amol

Natarajan, Arunachalam
S, Vaidyanath
S, Vaidyanath
Natarajan, Arunachalam
Natarajan, Arunachalam

R, SathishKumar
Mitra, Amit
Payyattil, Lipin

Singh, Vikas
Makam, Kiran
S, Vaidyanath

Payyattil, Lipin
Makam, Kiran

S, Vaidyanath
Goel, Amit

Makam, Kiran
Singh, Vikas

Mitra, Amit
Singh, Yogesh

S, Veeresh

Banodkar, Sumeet

Yeshwanth, Raj

Kumar, Vimal

Payyattil, Lipin

S, Vaidyanath

Hll-Support, Progress-Dba
Singh, Vikas

Singh, Yogesh

Payyattil, Lipin

S, Vaidyanath

Payyattil, Lipin
Saurav, Gupta

S, Vaidyanath
Saxena, Shruti

Status
Compliant
Compliant
Compliant
Compliant
Compliant
Compliant
Compliant
Compliant
Pending
Compliant
Compliant
Compliant
Compliant
Compliant

Compliant
Compliant
Compliant
Compliant
Compliant
Compliant
Compliant
Compliant

Contact2

Saxena, Shruti
Nagathan, Vrijesh
Natarajan, Arunachalam
Natarajan, Arunachalam
Nagathan, Vrijesh
Nagathan, Vrijesh
Saurav, Gupta
Satnalika, Suniti
M, Raghavendran
Saxena, Shruti
Saxena, Shruti

M, Raghavendran
M, Raghavendran
Saxena, Shruti

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