TABLE OF CONTENT

ABSTRACT...1
INTRODUCTION......2
LITERITURE REVIEW
2.1 BUILDING PERFORMANCE..3
2.2 PHYSICAL FUNCTIONING4
2.2.1

Psychological conditions in the workplace4

2.2.2

Factors ergonomics................5

2.3 THE TECHNOLOGICAL ENVIRONMENT5

2.3.1

Mechanical and electrical signal system....6

2.3.2

Telephone and wireless system...6

2.3.3

Intelligent buildings6

2.4 SPATIAL PROVISION & ADAPTATION...7

2.5 THE PERSONAL MICROENVIRONMENT8
2.6 FACILITIES MANAGEMENT.9
2.7 ORGANIZATION FACILITY MANAGEMENT...10
2.8 OPERATIONS AND MAINTENANCE..11
CASE STUDY
3.1

INTRODUCTION....13

3.2

COMPANY BACKGROUND.14
3.2.1

UDA Holdings Berhad.14

3.2.2

UDA Mall Sdn Bhd..14

3.2.3

UDA Dayaurus Sdn Bhd..14

3.3

VISION AND MISSION.15

3.4

KEY PLAYER.15

3.5

NON-KEY PLAYER...17

3.6

CORE BUSINESS AND NON-CORE BUSINESS18

CLIENTS BRIEF
4.1

CLIENTS BACKGROUND...21

4.2

KEY ISSUES22

4.3

ORGANISATION BUSINESS23

4.4

BUSINESS REQUIREMENT.25

4.5

TECHNICAL REQUIREMENT..28

FEATURES OF THE BUILDING

5.1

PHYSICAL FUNCTIONING..29

5.2

THE TECHNOLOGICAL ENVIRONMENT..34

5.3

5.4

5.5

5.2.1

Ventilation and air conditioning system...34

5.2.2

Firefighting system...36

5.2.3

Escalator...37

5.2.4

Security38

SPATIAL PROVISION AND ADAPTABILITY39

5.3.1

Adaptability..39

5.3.2

Adaptability idea...39

5.3.3

Rearrangement and adaptation .40

THE PERSONAL MICROENVIRONMENT..44

5.4.1

Ticket counter as workplace.44

5.4.2

Thermal comfort...45

QUALITATIVE FACTOR ..46

DISCUSSION & RECOMMENDATION

6.1

6.2

CAPSULE HOTEL..48
6.1.1

Introduction..48

6.1.2

Proposed...49

6.1.3

Bubble diagram50

6.1.4

Specification51

6.1.5

Impact to Pudu Sentral52

SPACE UTILIZATION: KIOSK53

6.2.1

Introduction.53

6.2.2

Permanent kiosk..54

6.2.3

Portable kiosk..55

6.2.4

Seasonal kiosk.55

CONCLUSION57
REFERENCES.59

LIST OF FIGURE
Figure 2.1

Relating Strategies for Adaptability and Resource Saving

Figure 2.2

Actor in Business Microenvironment

Figure 3.1

Location of Pudu Sentral

13

Figure 3.2

Key Player of UDA Holdings

16

Figure 3.3

UDA Dayaurus Sdn Bhd

17

Figure 3.4

Core business at Pudu Sentral

19

Figure 3.5

Non-core business

20

Figure 4.1

Pudu Sentral type of business

23

Figure 4.2

Transportation activities

24

Figure 4.3

Commercial activities

24

Figure 4.4

Food court as support function

24

Figure 4.5

Gymnasium

24

Figure 4.6

Ticket selling as support services

24

Figure 4.7

Retailing as support function

24

Figure 4.8

Kiosk as support function

25

Figure 4.9

Rental space

25

Figure 4.10

Kiosk at main lobby waiting area

26

Figure 4.11

The concept

26

Figure 4.12

Open space for CCTV monitoring

27

Figure 4.13

Kiosk obstruct natural sunlight

27

Figure 4.14

Rental space at lobby to be cleared

27

Figure 4.15

Left wing area

28

Figure 4.16

Seating area to be rearrange

28

Figure 5.1

Location of Pudu Sentral

30

Figure 5.2

Public transport terminal

30

Figure 5.3

Urban Transformation Centre

30

Figure 5.4

Food court

30

Figure 5.5

Ticket selling

31

Figure 5.6

Retailing

31

Figure 5.7

Kiosk

31

Figure 5.8

Rental lot

31

Figure 5.9

Main waiting area

32

Figure 5.10

Additional waiting area

32

Figure 5.11

Motorcycles parking

32

Figure 5.12

Car Parking at Level 3

32

Figure 5.13

Inquiry centre

33

Figure 5.14

Information centre

33

Figure 5.15

Surau entrance

33

Figure 5.16

Additional praying room

33

Figure 5.17

Centralized air-conditioning system

34

Figure 5.18

Single outdoor condensing unit

34

Figure 5.19

Police Kiosk

38

Figure 5.20

Guardsmen

38

Figure 5.21

Space layout of left wing

41

Figure 5.22

Space layouts for right wings

42

Figure 5.23

Kiosk obstruct the sunlight

43

Figure 5.24

Idea concept after adaptation

43

Figure 5.25

Rental lot at main lobby

43

Figure 5.26

Ticket counter at Right wing

43

Figure 5.27

Seating area at left wing

43

Figure 5.28

Waiting area at left wing

43

Figure 5.29

Overview of Counter

44

Figure 5.30

Example of Variable Air Volume (VAV)

45

Figure 5.31

Pudu Raya (before renovation)

46

Figure 5.32

Pudu Sentral (after renovation)

46

Figure 5.33

Pudu Raya (before renovation)

47

Figure 5.34

Pudu Sentral (after renovation)

47

Figure 6.1

Example of capsule hotel

48

Figure 6.2

Red box indicate area for proposed capsule hotel at First floor

49

Figure 6.3

Permanent Kiosk

54

Figure 6.4

Mobile kiosk

55

Figure 6.5

Kiosk layout

56
LIST OF TABLE

Table 6.1

Price Lease According To Type of Kiosk

55