Enterprise Solution & Data Management

Group
Corporate Overview

Agenda
About Us
Service Offerings

Governance & Monitoring

Our People
Case Studies

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2015 USM Business Systems

About US

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2015 USM Business Systems

USM at a Glance

Operations Since 1999

Clients 100+ and growing

IT Services division of USM

Focus on IT service delivery
using onsite-offshore model
Offer IT Solutions for
business needs

Employees 500+

HQ in Chantilly, VA
Offices across US and India

Well established technology product for the data

integration industry
Eliminate excel based mapping and provide ETL
conversion and code automation
Automate manual processes in
o Metadata management
o Pre-ETL source-to-target data mapping
o ETL conversion and code automation
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Service Offerings

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ESDM IT Services division of USM

Engagement Levels

Delivery Approach
Assessments
Onsite/
Offshore

IT Strategy/
Roadmap

Application
Development

ESDM

Shared Pool
Support

Work Package

Implementation
Projects

Support

T&M /
Fixed Price

Upgrades / Migration

Service Coverage
24*7 Operations

Best Practices
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Service Offerings

Core Apps
ERP

SMA C

Social

Mobile

100%
of organizations are using some ERP
application and this is our core area of
expertise

Implementations
ERP - SAP

Upgrades / Migrations
AMS Engagements
SLA Based
YOY Productivity gains

Suit to need Application

Developments in multiple platforms

Analytics
75%

Cloud

Of organizations have now adopted SMAC framework for their current and
future IT needs. Our service offerings are designed to facilitate your IT needs in
this area

IT Consulting / Strategy formulation

BI / Analytics
ETL (Informatica, Talend, SAP, Others)
Data cleansing and Governance
Data visualization and discovery - Tableau / QlikView / Other tools

Big Data
Migration to Big Data platform
Integration of Structured and Unstructured data

Mobility
Apps aligned to your Mobile strategy
Manage enterprise mobility

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Core Apps Implementation & Support

AMS

Offerings

ERP - SAP

End to End Implementations

Upgrades
AMS
Integration with other Apps
Project / Program Management

Productivity
Continuous
Improvement

Knowledge Management

Innovation
YOY Productivity Gains

Stabilization

Applications

Core ERP

Quick Ramp Up

SAP ERP
HCM / FICO / MM / SD / WM
SAP CRM / SRM / SCM
Basis
BI
In memory computing (SAP
HANA)
Cloud computing
Mobility
RFID / EDI / IDOC

Transition

Performance

Diligence

SLA Compliance & Tracking

100%

Levels Supported

L1 - L4

Priority tickets handled

P1-P6
1 ~ 12
wk

KT Duration
Key Statistics
Team Size (Small to Large)
Ticket Volume (Low to high)
Duration of Engagements (Multi year)

Mission Critical Applications - Yes

Engagement Model (FP, T&M, SS)

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BI / AnalytiX DS
Strategy Formulation

Organization data and information

management strategy
Roadmap for BI strategy
Health assessments
Platform / Tool evaluations
Organizational deployment and
user empowerment strategy

Data Integration

Data Delivery

Reporting / Dashboards
Data mining
Analytics Applications

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Data Modeling /
Architecture
Metadata Management
Data Quality Mgt
Data Governance

Implementation Support
and Migrations

Data Storage

Data Warehouse / mart

Master data storage /
staging

2015 USM Business Systems

Mobility Solutions
Cost Saving

Why are
Organizations
adopting Mobility

63%

Productivity

51%

Employee needs
Competition

50%

43%

Strategy & Consulting

Software & Integration

Managed Mobility

Effective & sustainable

enterprise mobility strategy.

Deliver apps that are aligned with

your mobility strategy.

Plan, design, deploy, manage &

maintain enterprise mobility.

End-to-end services to plan, design & deploy an effective

enterprise mobility strategy for your business.
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Big Data Offerings

Structured Vs Unstructured data

Configure Big Data

Capacity Planning

Platforms Hadoop

Migration Strategy

Perform Migration

Training Hadoop

POC

Infrastructure Strategy
Performance Engineering

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Managed Services

Transformation

Strategy Consulting

2015 USM Business Systems

Monitoring

System monitoring
Performance monitoring

Backup

Recovery
Tuning

Analytics

Incident Management

Version Upgrade

Security

Reporting

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Governance & Monitoring

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Governance Model
Issue Resolution

Client
Executive
Team

Relationship
Navigation
Committee
Manage the relationship
between Client and ESDM

Senior
Executives

Center
Of
Excellence

Steering
Committee
Engagement
Manager

Client
Manager
Issue Management

Client Team
Monthly Status
Report
Monthly Metrics, planned

Client
PM

Offshore Team

Onshore Team

Project management
Project Status

Issue Management

Offshore
Leads

activities, issues, plans

for next month
Activities/Tasks

Weekly Status Report

Weekly Metrics, planned

Helpdesk, Application
Owners / Analysts,
Third party vendors

Onsite Developers
Team

Task
Monitoring
& Control

Offshore Developers Team

activities, issues, plans

for next week

Activities/Tasks

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CMMi Level 3 Organization Process driven culture

Processes are well documented and described in

the form of Standards, Procedures, Tools and
Methods

Provide framework for benchmarking

Better Project Management & Governance
Adoption of newer technologies in quicker time
Seamless Onsite-Offshore model

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A few of our clients

Healthcare

Education

Retail

BFSI

Others

Government

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Employee Focus

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Recruitment Process

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HR Practices

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Training & Development

Need Base
Training

Role Based
Training

Proactive
Training

Consultant Specific
Training

Organizational
Training

Human Capital Development

Resources with 15 to 20 years of
training experience.

Technical

Track training needs and the

trainings provided

Managerial

Trainings programs prepared by internal faculties, if

required, external faculties are invited.

Soft Skills

Functional /
Domain

Training Tools
Classroom
Trainings

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Business Process
Workshops and
Documentation

Hands-on
Activities/
Exercises

On-line Guides

2015 USM Business Systems

Technical
Discussion Forums

Trainer
Workshops
Material

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Established since 1991

A Stable IT Partner

Skilled Resources

Most advanced IT systems

Ability to Scale

Seamless Ramp up / down

Global presence

Matured delivery models

SEI CMMi Level 3 processes

Proven methodology

Diverse Clients

Experience in all verticals

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You Get.

We Offer..

To Sum Up

20

Thank You!

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