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Organisational development & change

Multiple Choice Single Response
Question
What is the wide range of tools, knowledge and/or techniques used to transform the inputs into outputs?

Multiple Choice Single Response

Question
What of market, the changing methods of production, economic instability in the market are some of the factors which

Multiple Choice Single Response

Question
What environment of an organisation is the set of cultural, economic, legal-political, and societal conditions within th

Multiple Choice Single Response

Question
What is composed of interrelated parts called subsystems?

Multiple Choice Single Response

Question
What refers to the integrated vision and direction of the company, as well as the manner in which it derives, articula

Multiple Choice Single Response

Question
Which organisations are rigid bureaucracies with strict rules, narrowly defined tasks, and top-down communication?

Multiple Choice Single Response

Question
Which management is an earlier organisational theory that argues that maximum organisational performance results fro

Multiple Choice Single Response

Question
What of an organisation may be defined as general or specific?

Multiple Choice Single Response

Question
Which systems exist only in theory, for all real systems interact with their environment?

Multiple Choice Single Response

Question
What of information regarding performance is used to adjust and control performance?

Multiple Choice Single Response

Question
Which organisation is separate from and independent of functional departments of the company?

Multiple Choice Single Response

Question
Many of todays managers realise that the traditional organisation structures based on ________________ principles

Multiple Choice Single Response

Question
What can be defined on the underlying spirit or character of an organisation and is made up of its beliefs, customs and

Multiple Choice Single Response

Question
What form of organisation structure is adopted when there is a relative stability in the environment?

Multiple Choice Single Response

Question
What can be defined on the underlying spirit or character of an organisation and is made up of its beliefs, customs and

Multiple Choice Single Response

Question
According to Morgan, a number of ________________ can be used to think and explain about the nature of organisati

Multiple Choice Single Response

Question
Organisational ________________ refers to the way the organisation positions itself in its setting in relation to its sta

Multiple Choice Single Response

Question
Soft hearts act as a counterweight to tangible _______________ goals.

Multiple Choice Single Response

Question
Organisations have divisions, departments and like units separated out to perform _________________ activities.

Multiple Choice Single Response

Question
Strategic ________________ refers to the idea that an organisation interacts with its environment instead of being tota

Multiple Choice Single Response

Question
A stakeholder _______________ enables management to identify all parties significantly impacted by the organisatio

Multiple Choice Single Response

Question
Technological advancement has brought about far-reaching changes in the methods of work and also in the organisa

Multiple Choice Single Response

Question
The size ________________ refers to the total number of employees who are to be organised.

Multiple Choice Single Response

Question
Systems are powerful influences of ______________.

Multiple Choice Single Response

Question
Time study involves an element of _________________ of the observer.

Multiple Choice Single Response

Question
A number of _______________ methods like frequency diagrams, scatter diagram, run charts, correlation and regression

Multiple Choice Single Response

Question
When an organisation starts to get very ___________________, it establishes some self-contained units.

Multiple Choice Single Response

Question
Work _________________ may be defined as scientific techniques of studying and analysing the conditions influencin

Multiple Choice Single Response

Question
The _________________ initiates discussions for ascertaining what the client would like to change in his organisation

Multiple Choice Single Response

Question
The functional part of the organisation is reflected in the departments centralised at the _________________ level.

True/False
Questions
Task interdependence can be considered to be a contingency of organic structures.
True/False
Questions
Components are systems of some interacting organisations.
True/False
Questions

The unitary frame of reference views that society can be considered as an integrated whole where the interests of ind
True/False
Questions
Systems only refer to hard copy reports and procedures.
True/False
Questions
Organisations are constructed to be the most effective and efficient political units.
True/False
Questions
Soft-hearted values are tied to goals that are unambiguous and quantifiable.
True/False
Questions
Goal accomplishment is the most widely used effectiveness criterion for organisations.
True/False
Questions
Sequential independence means that the subunits have a two-way connection, in which the output of each subunit is an i
True/False
Questions
Skills act as an organisations conscience, providing guidance in times of crisis.
True/False
Questions
Organisations are as old as human race.
True/False
Questions
Small and impersonal organisations are said to trigger apathy and alienation, with resulting problems such as turnove
True/False
Questions
The matrix organisation is different from the functional organisation.
True/False
Questions
Work measurement is a precondition of efficient work improvement.
True/False
Questions
Man excels in performing routine, repetitive, or very variety of precise operations.

Questions

The functional grouping provides opportunities for promotion and career development.
Match the following
Question
Good working conditions
Workspace
Satellite Locations
Tools and materials
Match the following
Question
Human engineering groups
Motion Study
Time Study
A therblig
Match the following
Question
Pattern F people
Pattern D people
Pattern C people
Pattern E people
Match the following
Question
Finance/Economic Issue
Structural Issue
Technical / Technological Issue
HR Issues/HR Process Issue
Match the following
Question
A differentiation strategy
The notion of strategic choice
Variety
A focused strategy

Answer
Options
Structure
Differentiation
Information
Technology
Options
Advancements
Globalisations
Principles
Concepts
Options
specific
typical
general
cultural
Options
entity
element
system
interaction
Options
Style
Strategy
Skill
System
Options
Organic
Technical
Dynamic
Mechanistic
Options
Contingency
Organisational
Classical
Optimal
Options
environment
area

condition
size
Options
Open
Partly open
Developed
Closed
Options
system
feedback
functioning
synergy
Options
structured
project
permanent
quality
Options
flexible
virtual
organisational
bureaucratic
Options
Ethos
Culture
Mission
Structure
Options
relative
bureaucratic
centralised
mechanistic
Options
Ethos
Culture
Mission
Structure
Options
techniques
metaphors

theories
tasks
Options
structure
focus
strategy
accountability
Options
financial
concrete
dominant
managerial
Options
different
coordinated
specialised
distinct
Options
choice
decision
objective
idea
Options
service
audit
input
output
Options
context
theory
design
concept
Options
production
organisation
turnover
contingency
Options
business
management

behaviour
demands
Options
objectivity
determination
subjectivity
behaviour
Options
statistical
mathematical
corporate
organisational
Options
small
profitable
decentralised
large
Options
simplification
solution
conditioning
improvement
Options
CEO
manager
consultant
facilitator
Options
corporate
lowermost
topmost
hybrid
Options
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Should be provided to the operators so as to maintain their physical and mental health.
Where one perform the tasks that add up to his job.
Networked together to form a cohesive structure.
Should be arranged at the work-place in such a way that the operator can reach them easily.

Options
Include engineers, psychologists, physiologists, mathematicians, anthropologists, physicians and specialists from other field
Covers only workers.
Covers both workers and machines.
Small part of a job.

Options
Define work as an activity constrained to specific time periods that does not bring positive affect through its performance.
Define work as primarily a physical activity a person must do that is directed by others and generally performed in a workin
Define work as an activity from which profit accrues to others by its performance and that may be done in various settings o
Define work as a physically and mentally tiring activity. It is generally unpleasant and devoid of positive affect.
Options
Resource Crunch
Work design
Quality, productivity as competitive edge
Rewards

Options
Based on providing customers with something that is unique and makes the organisations product or service distinctive f
Can be traced back to the work of Alfred Chandler in the early 1960s.
Refers to the number of exceptions to standard procedure but can occur in the team or work unit.
Designed to help an organisation target a specific niche within an industry, unlike both the low-cost and the differentiation s

cians and specialists from other fields.

ive affect through its performance.

and generally performed in a working place.
hat may be done in various settings other than a working place.
evoid of positive affect.

ions product or service distinctive from its competition.

the low-cost and the differentiation strategies, which are designed to target industry-wide markets.