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CRAIG R.

HASTINGS
Oklahoma City, Oklahoma 73165
Cell: 405-822-8828 - ch875299@aol.com - Office: 405-822-8828
SUMMARY
Senior Systems Analyst / Programmer Professional with over 30 years of experience in Information
Technology. Expertise in systems design, development, risk analysis, system compliance and integration in
multiple operating systems and hardware configurations from large mainframe systems to client/server
environments. Successfully managed large-scale critical projects, and has management experience as Site
Lead supervising on-site/off-site staff, as well as Team Lead for multiple projects. Strong analytical and
troubleshooting skills developed in a real-world highly sensitive environment. Extensive experience in analyzing
Business Processes, Risks and Requirements and developing successful Information Technology (IT) solutions
while ensuring compliance to regulations. Experienced in testing, installing and delivering patches for both OS
and applications. Highly motivated project driven individual with good problem solving and communication skills
both written and verbal.
PROFESSIONAL EXPERIENCE
Museum of the Bible
2014 - 2015
System Administrator
Provide support for all systems used by the Museum with specific emphases on NetSuite and Expensify.
Install NetSuite and import all historical financial data to prepare for going live and moving away from
QuickBooks.
Install Expensify a financial trip reporting system and integrate it into NetSuite.
Download, test and install patches as provided and required.
Assist with other operational systems as needed.
Rattan Consulting, Oklahoma City, Oklahoma
Apr 2013-2014
Program Manager / Technical Lead
Provide support to customers IT infrastructure as needed. Defining current network and application diagrams as
well as Configuration Management and Quality Assurance of their software. More specifics listed below.
Provide system review and upgrade possibilities for small business network
Upgrade small business network replacing 24 port switch and configuring wireless networks
Provide first phase support of new consolidate database project
Provide detailed description of each partnering agencys SQL database and application.
Determine longitudinal data configuration and architecture options
Determine feasibility of implementing an eligibility application to determine eligibility for programs
across the agencies and funding streams
Support and Maintain Servers running Vmware
Test and install system and application patches as provided.
Installed and maintained Linux partitions for testing and development
Provide guidance on System specifications and architecture for combined SQL databases
Build and install 2012 SQL database server and SQL Server Management Studio for testing and training
Install SQL Server Management Studio for testing and training
Develop knowledge base for Cisco routers and switches (Working on CCNA Cert.)
Leader Communications INC, Oklahoma City, Oklahoma
June 2011- Apr 2013
System Analyst
Provided support for existing as well as future websites across the FAA IT Infrastructure as well as developing
and maintaining release of updated products and applications. More specifics listed below.

Provide IT infrastructure support to the Federal Aviation Administration (FAA), Oklahoma City, OK with
multiple software packages. Specifically ColdFusion, Dreamweaver, Fireworks, Flash Professional, SQL
and other applications as required including legacy applications
Design, modify and maintain FAA internal and external websites ensuring compliance with FAA
requirements and regulations
Work closely with users to define and create SQL databases for compatibility with new and existing web
pages
Extract data for older Database systems and modify then load into SQL databases
Design and maintain SQL data bases and tables for Content Managers and population of web pages
Administer development SQL databases
Install SQL Server Management Studio on required workstations and train required individuals
Develop and Maintain Access Control Lists defining permissions for Content Managers
Support database solutions provided by development teams
Maintain production SQL databases
Design and Maintain current web based applications and their corresponding data bases
Provide risk-analysis and options available to limit risks found
Provide status reports on all projects
Provide all required documentation for all completed projects

Robert Half Technologies, Oklahoma City, Oklahoma


June 2010- June 2011
System Analyst
Provided IT Infrastructure support on two 6 month contracts. More specifics listed below.
Provide IT infrastructure support to American Fidelity Assurance Co., Oklahoma City, OK
Develop plan and install/migrate systems to CA ArCserve Backup R15
Develop, maintain and administer SQL data bases for development and QA applications
Integrate new MS Exchange 2010 and Exchange 2007 Servers into backup and recovery plans
Test and install patches as required.
CNR, LTD., Oklahoma City, Oklahoma
Oct 2005- June 2010
Owner / Senior Systems Analyst
Mange the entire IT Infrastructure for a small business and provided IT Infrastructure support to other business
as needed on a contract basis. More specifics listed below.
Provide IT infrastructure support for small or large businesses, covering all aspects of the IT world from
hardware installation to full system analysis including system compliance and risk-analysis.
Conduct installation and customization of workstations and servers for Oklahoma branches of a National
Banking system.
Tested and installed system and application patches as needed.
Built Linux servers and created and maintained accounts remotely.
Built and Maintained multiple virtual servers with Hyper-V and other VM software.
Build and maintain servers hosting VMware servers.
Provide system review and development of migration plans for a national company to upgrade their
legacy database and customer invoicing system for their franchisees.
Migration and future development of a legacy Access database system written in Visual Basic for a
national Stock Broker company.
Owner / President (Oct 2005- June 2009)
Managed the daily operations of the retail business and maintained the successful
installation and continued operation of the full IT infrastructure.
Designed and installed the secure LAN and wireless computer network.
Installed and maintained all IT systems and peripheral equipment.
Built a Linux server interfacing with other Windows servers on a LAN.
Trained all personnel on operations of IT systems.

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21 CENTURY TECHNOLOGIES INC, Oklahoma City, Oklahoma
June 2009 Oct 2009
Lead Configuration Manager
Configuration Manager for the Information Technology Directorates computer complex. Managed the release of
all new/upgrades to application software. More specifics listed below.
Managed configuration for the Information Technology Directorates applications and servers.
Developed and managed reporting tool and reports for system up-times.
Tracked install of patches for systems and applications
Documented all Servers and Virtual servers and their applied applications.
Developed and maintained Configuration Management procedural documents.
Developed VISIO diagrams displaying specific information on all servers in the data centers three
locations. Information included location down to rack level, OS, Primary functions, Virtual or actual
server, and operating environment (Dev, test or Prod.)
Reviewed and finalized documents defining and detailing the process used for task tracking of help desk
and development and integration tasks within the data center.
COMPUTER SCIENCES CORPORATION, United Kingdom / Germany
Apr 1994- Oct 2005
Senior Computer Systems Analyst
RAF Molesworth, UK
Managed the IT Infrastructure for all UNIX based systems across multiple classifications and networks including
the development, integration, Testing (QA) and production systems throughout the European theater. Developed
the release process for all new/upgraded application per regulations and requirements in to a highly proficient
Release Management system. More specifics listed below.
Managed team for Unix Integration maintaining the UNIX application and server baselines, ensuring
compliance with all regulations and requirements and regularly completing risk analysis and reporting
results and providing optional solutions. This also included testing and installing patches for both the OS
and the applications within the baseline, packaging them and distributing them to remote sites and
systems.
Served as Project Lead/System Integrator for Modernized Defense Intelligence Threat Data Systems
(MDITDS). This included system compliance with all agencies and analysis to ensure minimum risk to
other applications and the system. Extracted/Transform/Load data during migration from older system.
Responsible for testing and maintaining System compliance to all DoD regulations and requirements and
maintaining certifications for all network and system connections. Regularly completing system wide and
application level risk analysis.
Migrated ELINT system and database from Germany to UK with only 12 hours down time. This included
the extraction of the complete database, transport of tapes (48 total) and then load of data on new
system.
Served as Project Lead for the DoDIIS Trusted Workstation (DTW) project for the US European
Command (EUCOM), as well as for the Joint Enterprise DoDIIS infrastructure (JEDI) integration for
EUCOM. A multi-million dollar project delivered on schedule reducing the desktop footprint by 80% and
personnel support by half. Thus reducing the IT budget considerably for each organization within the
European Command (EUCOM)
Met with Stakeholders and user community to document current Business Process, data usage
and future requirements. Developed a Requirements document/data base and built a work
breakdown structure highlighting all dependencies and deliverables.
Developed and maintained Testing and QA procedures for development and delivery of each
phase of the system including successful completion of System Classification Certification and
the System Acceptance testing. Throughout this process risk analysis is continually completed
to ensure all risks are known and contained in an acceptable way.
Developed and built prototype systems and completed Proof-of-Concept testing and
demonstration including briefings for each level of Stakeholders in the systems. This included
analyzing design, installation and facilities for compliance to enterprise regulations and isolating
risks for system interruption.
Served as System Integrator and Quality Assurance tester for Highpoint, a customized HTML editor and
document repository tool for Intelligence Analysts. Allowing this project to get back on schedule.

Met with user, developers and vendor representatives and fully defined all system requirements for the
new business process.
Document new business process identifying how each requirement would be met.
Led data base team in determining data configuration and warehousing options required for application.
Created Requirements Document, detailing the scope, importance, dependencies, impact and
description of fulfillment of each requirement.
Completed Risk-Analysis and DoD compliance testing throughout development and developed
processes to continue analysis and compliance after system becoming operational.
Maintained the Joint Defense Intelligence Support System (JDISS-CSE) 64+ UNIX application baseline
for the European Theater. Developed automated tools to ensure system compliance.
Provided regularly scheduled and as requested briefings to all levels of users and management on
status of projects and on-going tasks
System developer for JAC Help Desk prototype Remedy Action Request system.
Responsible for reviewing, testing and certifying all COTS applications for compliance and risk analysis.
Documented results of testing and evaluation and compliance to DoD and baseline specifications.
Developed and maintained reports and briefs for current and projected projects.
Tested and certified all IT equipment and software for compliance with DoD requirements and
regulations.

Senior Systems Analyst (July 1994- June 1999)


Patch Barracks, Stuttgart, Germany
Developed and installed new Intelligence systems in to the European Theater IT Infrastructure while also
developing and maintaining the UNIX based applications and baseline for the entire theater, More specifics
listed below.
Managed personnel in positions under the DIESCON and DIESCON II contracts. Developed procedures
and documentation for the new State Department required Technical Expert Status Accreditation (TESA)
for all employees.
Maintained the Joint DoDIIS Intelligence Support System EUCOM (JDISS-E) hardware and software
infrastructure. This included continued evaluation of compliance and risk analysis across the system as
well as the physical data center. This also included testing and installations of patches to the OS and
applications on a regularly scheduled bases.
Regularly briefed Senior Stakeholders on current and future capabilities and the possible effects these
could have on the Business Process.
Completed migration for the Electronic Intelligence database (ELINT) users and data from legacy
database systems. Included Extraction, transformation and loading of existing data in multiple systems.
Trained Security personnel on system security system (ACF2).
Responsible for reviewing, testing and certifying all COTS applications.
Documented results of testing and evaluation and compliance to DoD and baseline specifications.
United States Air Force (June 1974 - July 1994)
Communications Systems Programmer (1988 to 1994)
Data Services Center, HQEUCOM, Patch Barracks, GE
Was responsible for the development and integration of the new intelligence support system in to the European
IT infrastructure. More specifics listed below.
Developed, installed and maintained the EUCOM Intelligence Support System (EISS) This included
continued evaluation of compliance and risk analysis across the system as well as the physical data
center.
Documented and briefed Stakeholders and User community on continued Business Process
Consolidation of all Intelligence Analyst software applications and systems into a single system and
baseline with 100% back-up providing 24 hour operations
Expanded the EUCOM system to include and meet requirements defined by the Defense Intelligence
Agency (DIA)
Integrated and maintained the mainframe based databases ELINT MIDB and IDB
Installed patches and system updates on a regular basis as provided.

Communications Systems Programmer (1982 to 1988)


Air Force Global Weather Central (AFGWC), Offutt AFB, NE
As Technical Lead I was responsible for the design, development, testing and integration on the new Real Time
Communication interface for the large Global Weather computer infrastructure. This consisted of multiple
mainframes as well as multiple sites around the world. More specifics listed below.
Documented functionality for the Real Time Communications (RTCOM) interface
Lead developer and system integrator for Real Time Connection (RTCON) communication interface for
the AFGWC computer complex.
Incorporated RTCON into the AFGWC business process
Developed and designed RTCON. RTCOMs upgrade
Regularly briefed Senior Stakeholders on Project status both scheduled and ad-hock
Developed testing procedures and criteria for RTCON operational and acceptance testing
Communications Systems Programmer (1982 to 1985)
Communication Computer Systems Office (CCSO) Tinker AFB, OK
Maintained and developed communications software for the Air Weather Network (AWN)
Created testing procedures and completed testing for all software updates and modifications
Communications Computer Technician (1974-1981)
EDUCATION
Associates Degree Information Technology, 2004
University of Phoenix, Phoenix, Arizona
PROFESSIONAL TRAINING
2000-Present
NetSuite Foundation
Expensify
ITIL 2011 Foundation
Adobe Fireworks, Lynda.com
Dreamweaver, Lydna.com
ColdFusion, Lynda.com
SQL Server 2012 Exam 70-462
SQL Server 2012 Exam 70-462
NIS+, SUN
SUN Hardware RAID Storage System Admin.
Trusted Solaris System Administration SUN Solaris System Performance Mgmt.
SUN Fault Analysis Workshop
EPIC Application Developers Workshop, Arbortext JAVA Programming
Language, SUN
EPIC ACL Design and Implementation, Arbortext
ARS Advanced Actions, Remedy
EPIC, Getting Started with ACL, Arbortext
ARS Administration, Remedy
Professional & Leadership Development
1990-1998
M204 Workshop, CCA
M204 User Language, CCA
Cisco LAN Switch Configuration, IMS UNIX Operating System, U. of Maryland
Storage Management, IBM
Cisco Internetwork Troubleshooting, IMS
IBM Assembler, AMSTRAD
Intro to Cisco Router Configuration, IMS
DASD Management, IBM
Advanced Cisco Router Configuration, IMS
Intro of Microsoft Windows NT 4.0, CBT Advanced UNIX Administration, Learning Tree
CA-1 Workshop, Computer Associates CA-1 Advanced Workshop, Computer Asso.
C++, University of Maryland
CA-1 Install/Maintain Workshop, Computer Asso.
REXX Language, IBM
SYBASE System Administration, SYBASE Inc.
SYBASE Fast Track, SYBASE INC.
ACF2/VM, Computer Associates
SYBASE Data Base Administration
ACF2/MVS, Computer Associates
1974-1989
NCO Academy, USAF
NCO Leadership School, USAF
Applied VTAM, IBM
FORTRAN, US Air Force
Advanced FORTRAN, US Air Force
IBM Systems Programmer Workshop, IBM
MVS Structure JES2 Commands, IBM Assembler (Honeywell, GMAP), US Air Force
MVS/XA JCL, IBM
Assembler (UNIVAC, EXEC 8), US Air Force
SMPE Workshop, IBM
Machine Code (Honeywell, UNIVAC), USAF
TSO/ISPF/SDSF Lab, IBM
Communications Computer Programming,
Structured Programming, US Army
Advance COBOL
Automated Switching Center Technician Communications Center Specialist

TECHNICAL SKILLS
Languages: Unix Shell Scripts, ACL, HTML, UNISYS EXEC8 Assembler, UNISYS 1100 Machine Code, IBM
Assembler, IBM REXX, IBM CLIST, IBM JCL, GMAP Assembler, C++, C#, JAVA, COBOL, FORTRAN, Virtual
Basic, HTML
Databases: Sybase 10, 11, 12 and 12.5, MEMEX, SQL2008, 2012, M204, Dbase, FOXPRO and Microsoft
Access.
Operating Systems: SUNOS 4, Solaris 5, 7 & 8, Trusted Solaris 8, Windows 7, 8& 10, Windows XP, MVS/ESA,
MVS/XA, VM, EXEC8 and GCOS8.
Technologies: CISCO, NetAPP, SNA, SCF2, ACF/VTAM, HMI, TCP/IP, SMTP, FTP, NFS, ETHERNET, CITRIX,
HYPER channel and WIFI.
Hardware: SUN: SunRay SunBlade 100, 1000, 2000, 2500 Sun Fire V250, V280R, V480, V880
IBM: ES9000, 43XX, 9377, 3172, 3174, 3480/90 3990/3380 9343/45
UNISYS: 1106, 1008, 1160, 1170.
NetAPP Filers, Veritas
Software and Tools: Adobe Dreamweaver, Flash, Fireworks, Remedy ARS, SMF, RMF, CA-JARS, CISCO
Works, VPO, Microsoft Office, Microsoft Project, Microsoft Excel, Microsoft Visio, Microsoft PowerPoint,
Microsoft Outlook, Jumpstart, Flash Archive, TSO/e, ISPF/PDF, CA-LOOK, CAVMAN, CA-1, SHAREPOINT,
Microsoft Excel, Foglight, Microsoft Server 2008 & 2012, Hyper-V, QUICKBOOKS, QUICKBOOKS POS,
NetSuite, Expensify,
Clearence
Top Secret 1974 1988
Top Secret SCI 1988 - 2005
CIVIC / COMMUNITY ACTIVITIES
Southern Hills Baptist Church, Deacon 2013-Present
Chateney Square Merchants Association President, 2007-2009
Fountains Home Owners Association Member, 2006-2009
Southern Hills Baptist Church, Bible Study Teacher 2005-Present
MILITARY SERVICE
United States Air Force, 1974-1994
Received the Defense Meritorious Service Medal for support during
the development, integration and operation of the EUCOM Intelligence
Support System (EISS) and the Joint DoDIIS Intelligence Support System
(JDISS-CSE).

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