Professional Documents
Culture Documents
Issue 3/2006
Thanks to favorable conditions, nonfood value is no good. Thus manufacturers and retailers
sales grew in the first half of 2006 for the first have not simply relied upon others to create a
time in seven lean years. Retail value sales of favorable environment but have also worked
nonfood items (textiles, electro, hard goods on their own fitness. In the first half of 2006
and building supplies ranges) at half-time lay the deterioration in prices in the retail trade
one-percent above the corresponding value has to a large extent been brought to a stand-
from the previous year. And as has been dem- still, even in the categories in which for years
onstrated in the meantime, not only were the merchandise has been becoming ever cheaper.
German kickers caught up in this enthusiasm
but German consumers as well. As a result, GfK At the same time, consumers have given up
ConsumerScope expects growth of one percent their reticence to purchase. The long since
for the entire year 2006 as well. agreed upon increase in the value-added tax
to 19 percent effective January 1, 2007, has led
Modern fairy tales are hard work, and the best to the consequence that a great many house-
“frame” is worth nothing if the picture within holds that have planned for a long time to
171,3 172,7
169,3 169,1
163,2
152,0
149,5 147,6 147,5
146,1
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006
+1,0%
1
ConsumerScope
Newsletter – Autumn 2006
Change in avg. expenditures per purchase (index) Purchasing frequency per buying HH
2004 2005 2006 2004 2005 2006
99,5 99,3
2
ConsumerScope
Newsletter – Autumn 2006
The largest segment in the nonfood market core categories in the building supplies market.
are the so-called hard goods, among which are The cold weather that prevailed well into June
included the non-electrical household furnish- in Germany took the pleasure out of working
ings. This area also benefited from the pent-up in the garden. When summer finally did arrive,
demand of the households. In particular, old punctually for the start of the World Cup,
furniture was replaced by new. In this case, be- watching soccer and celebrating took priority.
cause of the relatively high average investment The result: a drop in value sales of 8.8 percent
involved, the still “low” value-added tax makes in the building supplies core categories during
itself apparent. The advertising battles on the the first six months. In the second half of the
part of the competing furniture outlets took year things may well turn out differently.
care of the rest in arousing consumers’ willing-
ness to spend. The entire hard goods range at-
tained an increase in value sales of 3.1 percent. ■ Nonfood sales outlets:
Victory for convenience
In contrast to the two segments characterized
by strong growth, electro and hard goods, the The development among the product ranges
textile area declined somewhat in the first six finds its equivalent on the retail side: among
months of the current year. In terms of value the winners in terms of value sales in the first
sales textiles stagnated with an increase of just half of 2006 were the furniture stores and the
0.6 percent. But here too it is encouraging to electronics specialty stores, but also the textile
see that consumers’ bargain-hunting orienta- department stores, contrary to the trend in the
tion has diminished so that the price deteriora- narrowly-defined range.
tion of the past several years could be stopped
(at least for the time-being). Whereas the large department stores and the
discounters stagnated, the rest of the retail
Badly hit in the first half of the year were the food trade was able to improve distinctly –
3
ConsumerScope
Newsletter – Autumn 2006
12,96
+ 16 %
11,20 compared to
half-year period
previous year
even though at a comparatively low level. An With rising fuel prices the tendency to make
essential part of that development can be as- purchases from the comfort of one’s own home
cribed to the coffee roaster Tchibo, which fur- also increased. German consumers bought 16
ther increased the number of its sales outlets percent more merchandise by internet mail-or-
in the retail food trade. This adversely affects der in the first half of 2006 compared to 2005 –
the remaining specialty shops, whose share of a rate of increase stationary retailers can only
the total nonfood market has declined by dream of, as a rule. Nevertheless, at present 85
more than three percentage points within the percent of all nonfood purchases are still made
last two years, but they suffer even more from in stores and a further eight percent by tradi-
the attractive force exerted by the large spe- tional mail-order, that is, ordering by letter, fax
cialty stores. or telephone.
Internet 5 6 7
Mail-order business 7 6 6
(without internet)
Stationary trade
88 88 87
GfK ConsumerScope * Textiles, hard goods, electro © GfK Panel Services Deutschland
4
ConsumerScope
Newsletter – Autumn 2006
The markets for consumer goods – that is, In the tourism branch the balance-sheet for
food, beverages, and drugs and cosmetics – ac- the 2006 summer season has not yet been pre-
cording to the GfK Consumer Index have been pared. For one thing, the World Cup of soccer
showing a stable positive trend since the be- in their own country kept many fans (and non-
ginning of the year 2006. At the end of August fan family members) from leaving Germany.
the increase in value sales was a good four per- This led to a short-term backlog of demand.
cent higher than for the comparable period of On top of that, the weather in August was less
the previous year. Actually, after the boom ex- than ideal so that many Germans were driven
perienced by certain categories surrounding to warmer climes. We will analyze the situation
the World Cup of soccer and in view of the in the coming weeks and keep you up-to-date
“escape from the republic” by the vacation-ad- in the GfK TravelScope.
dicted in August, one might have expected
more modest growth. But happy consumers in
this month again spent almost six percent ■ Preview: The most successful
more on purchases of fast-moving consumer year in a long time
goods.
In the last several months the experts have had
The most important driving force behind to constantly revise their forecasts regarding
growth in this case are beverages – certainly: economic development in Germany upward,
watching soccer in the sun makes one twice as towards the increasingly positive. Just recently,
thirsty. In the categories cosmetics, paper prod- for example, the IMF raised its forecast for Ger-
ucts, and laundry, washing and cleaning prod- many to 2.0 percentage points – that is 0.7
ucts, however, succeeded in putting through points more than estimated in the spring. If
real price increases in anticipation of 2007. For one considers that the prognoses for the USA,
5
ConsumerScope
Newsletter – Autumn 2006
Japan and important EU countries are even It is equally clear, however, that there are facts
better, then it becomes clear that an important and moods that could have negative effects.
thrust for the German economy comes from There is still the trend in energy costs, to name
the development of the world economy. How- one factor, even if the situation on the oil mar-
ever, that shouldn’t detract from the contribu- ket has grown visibly less tense, and the heating
tion being made by domestic demand. bill will not turn out to be as high as was once
feared – it is still high enough as it is. Costs for
According to the GfK Consumption Climate mobility are also distinctly higher than they were
Study in September 2006 consumers’ inclination a year ago. High gasoline prices, however, de-
to purchase reached an all-time high for the monstrably affect consumers shopping behavior.
third time already. With the certain expectation
of additional burdens, consumers have appar- But above all the debate on the future of old-
ently decided to seek refuge in attack. That age pensions and medical insurance could influ-
should lead to lively demand in most of the ence the desire to consume. Because, although
nonfood segments for the remainder of the politicians have not exactly demonstrated the
year. How things look after that is difficult to mastery of leadership skills in this regard the di-
estimate since households’ expectations with re- rection is clear: things will be more expensive
gard to both the economic outlook and their for everyone. And it is also clear: every euro
own income are not particularly optimistic. that is put aside (or has to be put aside) is with-
drawn from current consumption.
Nevertheless, one can describe the economic
trend in Germany as one of “robust growth,” Just what volume this displacement of expendi-
as most of the experts are doing. The increase tures might possibly have can be seen by look-
in the value-added tax may slow down the up- ing at the advertising activities of the insurance
ward trend briefly, but it won’t stop it. Objec- branch which the GfK DirectMail Panel has
tive factors like the slow decline in unemploy- been following with interest: from January to
ment and the increase in job openings confirm July 2006 the insurance branch sent 31 percent
the trend. The confluence with “soft” factors more advertising mail than in the correspond-
like confidence and optimism (“We Germans ing period of the previous year. For products in
have shown at the World Cup just what we are the area of private medical insurance (includ-
capable of accomplishing …”) has already led ing costs for dental prostheses) the growth in
to a distinct waning of the “It’s-cool-to-be- mailings at 47 percent was even higher. That
stingy” wave combined with a visible turn to- politicians should soon “get with the program”
wards more quality. In the food sector every in this regard would not only be in the inter-
new scandal leads to the reinforcement and ests of consumers but also equally good for the
acceleration of this trend. Thanks to spoiled development of the domestic economy.
meat!?
6
Media*Scope
Newsletter – Autumn 2006
Issue 3/2006
The GfK Media Budget declined by five per- Of decisive importance for the relatively
cent in terms of volume sales in the first six “good” balance-sheet in terms of value sales,
months of 2006 compared to the correspond- compared to volume sales, for the first half of
ing period of the previous year. But although 2006 is the slightly positive value sales trend in
consumers bought less they paid slightly high- the book market. Books, despite declining mar-
er prices on average so that the decrease in ket shares in the last few years, still contribute
value sales at two percent was noticeably more more than a third to the GfK Media Budget
moderate. (basis: value). The development at movie-theat-
er box-offices also has a stabilizing effect. The
Naturally it is never pleasant when sales shrink, contribution of commercial downloads is opti-
but maybe it is some consolation for media cally impressive, but the market share of this
suppliers that most of the losses resulted from segment amounts to just under two percent
the first quarter of 2006. What is more, sales in and therefore the actual contributions to
this quarter in the previous year were particu- growth are rather negligible. The same applies,
larly strong so that the resulting massive basis by the way, the other way round for the area of
effect in this year has a mathematically nega- mobile phone content. With a market share of
tive influence on the media markets. two percent, a drop in value sales of 20 percent
has a limited effect on the total media budget.
7
Media*Scope
Newsletter – Autumn 2006
■ Mobile content: The playful rise corresponding period of the previous year. Of
of games for mobile phones the just under 12 million music downloads
about 90 percent are track downloads, i.e. sin-
Let us stay for the moment with the taillight of gle music pieces, and only 10 percent are en-
the GfK Media Budget. The market for content tire albums.
that can be loaded onto mobile telephones
continues its downward trend. The minus in Of course, software still accounts for the larg-
value sales in the first half of 2006 amounted est share of value sales in the commercial down-
to 20 percent compared to the same period of load market. One reason for that are the much
the previous year. Nevertheless the decline higher average prices in this segment. Whereas
slowed down distinctly in the second quarter. a software download swallowed up on average
Ring tones still account for the lion’s share of about 29 euros, a music download (incl. album
contents downloaded to cell phones, but also downloads) cost an average 1.82 euro.
the downloading of entire music pieces, so-
called full track mobile music, is becoming The new ways of marketing music in the form
more and more popular. In the meantime of downloads and full track mobile music ac-
these downloads account for about five per- counted for about six percent of total value
cent of the total value sales of mobile content. sales in the music market in the first six months
of the year 2006. Although the segment is still
Despite heavy losses in the total market the out- comparatively small, it has already repeatedly
look is not so dismal in all segments. The winners proved to be a mainstay for the total music
in the market for mobile content, along with the market. Including downloads, in the first half
download of entire musical pieces as already year the music market sustained losses of
mentioned, are the games for mobile phones. “only” two percent in terms of value; without
They have enjoyed a peak season not only at the downloads, however, three percent. With this
Leipzig Games Convention. In the meantime eve- change, after the first six months the “physical”
ry third download to a mobile phone is a game. music market (without downloads) lies below
In this case, male players continue to dominate the level of value sales of the previous year.
with almost 60 percent, whereas when it comes While sales of music DVD’s in the current year
to ring tones women call the tune with 58 per- are stable, volume and value sales of CD’s
cent. When the question is how best to down- lagged behind last year’s figures by about four
load a game to a mobile phone, WAP technolo- percent.
gy plays a great role. 70 percent of all mobile
phone games are ordered through WAP.
■ Entertainment software:
Handhelds fascinate consumers
■ Commercial downloads: Music
adopts jaunty tones Just in time for the Games Convention in Leip-
zig (August 24 to 27), Europe’s largest exhibi-
Never before has the downloading of music to tion of computer and video games, GfK Panel
PC’s been more popular! Value sales of music Services had some good news to report: the
from the internet rose in the first half of 2006 market for electronic games grew in the first
by 37% to 21 million euros compared to the six months of the year 2006 compared to the
8
Media*Scope
Newsletter – Autumn 2006
same period of the previous year by 5.9 per- sales. Among the target groups 40 years and
cent in terms of volume sales to 19.7 million older, spending on DVD’s are still stable or
units sold (2005: 19.1 million). Because, howev- even increasing; among the younger age
er, the average price dropped from 24.43 euros groups, however, a declining tendency cannot
to 23.86 euros, value sales in this period of be overlooked.
time grew by only one percent to 468.9 million
euros (2005: 466.5 million euros). Among other things this may have something
to do with the most crucial segment of the
Of course, the market for electronic games is market: the marketing of current films. Be-
split, and the two partial markets in the first cause of the weakness of the cinematic year
half of 2006 again developed in opposite di- 2005 heavy losses were incurred in the first
rections. While PC games sustained losses half of this year. On the other hand, the spe-
amounting to 6.7 percent (down to 219.3 mil- cial interest and TV areas were able to increase
lion euros) compared to the previous year’s sales. The TV area in the meantime accounts
value sales (first half-year), video games for just under one-fifth of DVD value sales.
(games for consoles and handhelds) increased
sales by 7.8 percent (to 249.6 million euros). In Prices are falling everywhere. This is most evi-
this case the software products for the new dent in the segment of new releases. Never-
handhelds (Nintendo DS, Sony PSP) were par- theless, there is reason to hope for a distinct
ticularly instrumental in lending wings to the revival in the second half of the year especially
market. in the segment of current movies on DVD. Af-
ter all, DVD’s under the Christmas tree are be-
This positive environment notwithstanding, coming more and more popular.
that the total market is still on the minus side
with three percent (volume) and four percent To an even greater extent than the video sales
(value) is due to the non-games products. In market, the rental market is dependent on ti-
the first six months of the year 2006 value tles that are strong at the box-office. For that
sales decreased by 17 percent and volume sales reason, the rental market has suffered more
by 19 percent. The info and edutainment prod- highly than average in the first half of the year
ucts with 49 percent account for the largest from the weakness of the films on offer from
share of the non-games market, followed by the year 2005. In addition the lovely summer
application software with 42 percent and op- weather and of course the soccer World Cup
erating systems with nine percent. affected the video rental business negatively.
9
Media*Scope
Newsletter – Autumn 2006
Is the “ice age” in the German cinema market No other book project is planned and staged
finally coming to an end? “Ice Age 2 – The with such military precision as the publication
Meltdown” significantly enough is the name of a book on soccer after a World Cup. Just a
of the most successful film of the first six few hours after the final whistle of the final
months. But also “The Da Vinci Code” from game the printing machines are started up and
the novel by Dan Brown and the musical dra- just two days later the first books are in the
ma “Walk the Line” saw to it that German bookstores. The motto here is: only the fastest
movie theaters sold eight percent more tickets get the three points in this business.
and even had nine percent more turnover. Al-
together at the box-office in Germany in the And so it came to pass that a multitude of soc-
first half of 2006 64.6 million movie tickets cer books livened up the advice market in the
were sold accounting for 381.7 million euros in second quarter of 2006, although between the
value sales. final game and the end of the quarter lay an
interval of only three weeks. In the sub-cate-
That is a pleasant development after the signi- gory of sports books, books on the World Cup
ficant losses in the past (half) years. It doesn’t of soccer account for almost one-third of vol-
necessarily mean that German cinema is over ume sales. They are responsible for seeing to it
the hump, but in the film industry isn’t there that sports books increased sales by more than
an encouraging slogan that says: Dreaming is 50 percent.
allowed?
Propelled by the success of sports books, sales of
advice and utilitarian nonfiction books grew by
five percent compared to the corresponding peri-
+52%
4,9
0,2
10,3 11,1
Books on soccer World Cup
Sports advice
10
Media*Scope
Newsletter – Autumn 2006
Fiction
+ 4%
Other
+ 12%
Reference books
+ 1%
Atlases and travel
literature + 11% - 1% - 11% Scientific nonfiction
GfK Media*Scope * incl. sports and active travel, hotel and restaurant guides © GfK Panel Services Deutschland
od of the previous year. That is quite a lot when the cash registers, whereas scientific nonfiction
one considers that for the past few years this books lost an almost equivalent amount (-11
segment has suffered greatly from the increas- percent). In this case the internet has grown
ing competition from the internet. Fortunately, into a mighty competitor.
however, in addition to the sports books, books
offering advice on health and body care as well The situation is completely different in the
as on the subjects of gardens, plants, nature realm of fiction. If need be, fiction is also in-
and animals were also more frequently bought creasingly bought via the internet. Electronic
in the first six months of the current year. books, however, have not caught on. On the
contrary, fiction has developed into a solid
As in the advice segment, children’s and youth mainstay of the book market. In the first six
books also grew by five percent in terms of months of 2006 consumers again spent four
value sales in the first half of 2006. Reference percent more money on literature, books that
works brought a good 12 percent more into the reader could also listen to, just for a change.
Men 37
Volume sales + 5,7
11
Media*Scope
Newsletter – Autumn 2006
Bookstore
39 51
Book club
Department store
1
4
Mail-order business 13 2
6 10
Hypermarket / Supermarket / Discounter
14
Internet 28 3
13
Other outlets 9 7
A growing market in the large area of fiction As with fiction in general, audiobooks are
(43 percent market share of the total book bought primarily by women. They account for
market) and in the youth segment (12 percent almost two-thirds of all expenditures. Whereas
of total books) are the audiobooks. Over 90 per- women purchase every second audiobook in
cent of these books have literary content in the classic bookshops, men avail themselves of this
broadest sense. At four percent the share of sales channel for just under 40 percent of pur-
audiobooks on the total market is still relative- chases. On the other hand, more than twice as
ly small, but its growth is sustained and above many men (28 percent) as women (13 percent)
all valuable. While demand in the first half of buy their audiobooks on the internet. Both
2006 grew by just under six percent, value sales sales channels taken together thus account for
of audiobooks increased by 17 percent. some two-thirds of total audiobook turnover.
12
Electro*Scope
Newsletter – Autumn 2006
Issue 3/2006
Whoever looks with a little envy at the opulent under three percent of private German house-
increases in value sales of major domestic appli- holds have already bought major domestic ap-
ances should also, to be fair, cast a glance into pliances in advance of the coming increase in
the past. For five long years demand has been the value-added tax, or are planning to in the
declining constantly, and because prices were remaining months of the year 2006 (see chart
actually in free fall the balance-sheet in terms on the following page). It is true that a washing
of value sales looked even worse. Due to press- machine that can be bought today for 800 eu-
ing financial considerations and / or for fear of ros will only cost just under 20 euros more after
losing one’s job, many households have for a January 1, 2006, but the psychological effect is
long time been postponing new or replacement apparently stronger than the purely financial.
purchases of refrigerators and freezers, washing
machines and tumble dryers. Now they feel that It is also encouraging that consumers are
the right time has come to catch up on neces- following up on their intentions to purchase
sary or even unavoidable purchases. major domestic appliances by actually buying,
as the increase in volume sales amounting to a
The decisive argument for this position has good three percent underscores. That may not
been provided by the minister of finance. Just be the case in all product ranges. It is true, for
Small domestic
- 1,5 + 1,8
appliances*
8 major domestic
+ 3,3 + 10,0
appliances
13
Electro*Scope
Newsletter – Autumn 2006
Shares in %
Renovations 9,7
Automobiles 6,1
Consumer electronics 5,5
Furniture 5,3
Automotive accessories 4,6
Computers / PC’s 4,1
Home textiles 4,1
Upholstered furniture 4,0
Mattresses 3,2
Built-in kitchen appliances 2,8
Other major domestic appliances 2,5
Bathroom fixtures 2,3
Household goods 1,8
Kitchen furniture 1,7
Electrical appliances household 1,4
Small domestic appliances kitchen 1,4
Electric devices personal care 1,2
Source: GfK ConsumerScope; survey of 14,000 panel households © GfK Panel Services Deutschland
example, that more value-added tax is saved value-added tax of the coming year already in
when purchasing an automobile, but the acqui- this year. Consumers are thus spared an abrupt
sition runs into considerably more money. And increase in price in January 2007, and suppliers
so it is that, according to the automobile indus- are spared the possibility that they will be sad-
try association, private car registrations as of dled with higher consumption taxes.
the end of August are up only one percent
compared to the corresponding figures of a The special demand situation makes it possible
year ago. With renovations, too, consumers to transfer the increased prices for raw materi-
have not as yet grabbed the initiative. To be als and the higher transportation and energy
more precise, almost 10 percent of households costs at least partially onto the fixed retail
do intend to carry out planned renovations in prices. The products are also made more expen-
advance, but in fact the core categories at sive not least by the fee for the disposal of old
building supplies stores have recorded value appliances. And so the prices for major domes-
sales that are almost nine percent minus as of tic appliances in the first half of 2006 have in-
the middle of 2006. In this case, too, there is a creased for the first time after having been
yawning gap between expectations and reality. more or less in free fall for the past several
years. For tumble dryers, dishwashers and elec-
Nevertheless, with the major domestic appli- tric ovens consumers currently have to put
ances there is a pleasantly large difference be- about as much money on the counter as they
tween a good trend in demand and an even did in the year 2002; washing machines on the
better one in value sales. Manufacturers and other hand still cost about as much as they did
retailers have managed in part to successively in the reference year. Only cooker hoods, as
incorporate into their prices the increase in the already previously, have benefited price-wise
14
Electro*Scope
Newsletter – Autumn 2006
Question for buyers of major domestic appliances*: “Why did you ultimately decide in favor of the brand purchased?”
28 30
“This brand is the leader 25
in this category.”
* 6 major domestic appliances: washing machines, clothes dryers, dishwashers, refrigerators and freezers, electric stoves, stove filter hoods
15
Electro*Scope
Newsletter – Autumn 2006
Question for buyers of small domestic appliances: “Was this price a special offer?”
51 51
49 50 50
46
45
43
40
men’s shavers, electric toothbrushes and depila- ■ Digital cameras: More and more
tion devices (new products in the premium seg- often a search on the internet
ment) as well as hairstyling appliances, particu-
larly high-grade and comparatively high-priced The consumer is confronted with an ever-in-
hair straightening devices. But also coffee pad creasing variety of consumer electronics from
and espresso machines (fully automatic), again which to choose. New models are constantly
contributed to the growth in value sales. coming onto the market and the life cycles of
the devices are becoming shorter and shorter.
The higher emphasis on quality among consum-
ers across the board has also led among the In order to find the right product it is therefore
small domestic appliances to a strengthening of becoming more and more important for con-
the specialty trade. The volume sales market sumers to inform themselves thoroughly about
share of the specialty stores increased in the what is on the market before making a pur-
first half of the year 2006 compared to the cor- chase. The reverse is true also, that manufactur-
responding period of the previous year by 1.5 ers and retailers can optimize their marketing if
percentage points to 29.5 percent. The market they accommodate the specific information re-
share in terms of value sales rose to 42.9 per- quirements of the target groups Using digital
cent; that correlates to an increase of three per- cameras as an example, GfK Panel Services
centage points compared to 2005. Losers in the shows how young and old, man and woman
buyers’ estimation were above all the discount- differ in their information-seeking behavior.
ers, whose market share (volume) declined by
3.5 percentage points to 13.2 percent. Analo- Now as before the most important source of
gous to that development is the declining information before purchasing comes from
share of appliances that are bought at bargain poking around in the store. About 50 percent
prices. Nevertheless, it is still the case that only of buyers of digital cameras look intensively or
every second appliance is purchased for the very intensively (top boxes 6+7) at the cameras
regular price. being offered before the purchase and com-
16
Electro*Scope
Newsletter – Autumn 2006
Internet 46 48 39 53 47 47 35
Test reports 40 46 27 40 41 39 38
Relatives / friends 35 31 43 40 35 29 36
Manufacturers’ brochures 27 28 23 25 25 25 30
Mail-order catalogues 16 17 15 16 17 15 15
Direct mail 8 9 5 8 8 6 8
pare features and functions of the different ■ Vital markets, lucrative niches:
products. Study on electro-products 2006
The internet has gained significantly in impor- This year once again GfK Panel Services con-
tance and in the meantime has become the ducted a market study on various electronics
second most important source of information, products. The cutoff date was August 1st.
almost at the same level as the advice received Information was gathered on health and
from the salesperson. However, whereas the beauty care products and other electrical
internet is mainly used by young buyers and household appliances by way or a written
men as a source of information, older consum- survey of 15,000 households in Germany.
ers tend to rely more heavily on the advice re- The results are representative for all 34.3
ceived from sales personnel. million private households in Germany.
The reading of test reports occupies fourth On the one hand, the study provides infor-
place in the ranking of the most important mation on the degree of ownership among
sources of information before making a pur- the households, but it also contains other
chase, whereby this is distinctly more a special- relevant information such as:
ty of men than of women. For women, on the u Market volume 2005: 2006 (first half-year)
other hand, the opinion of relatives, acquaint- u Brand structure
ances and friends plays a greater role. About u Year of purchase
43 percent of women inform themselves in this u Sales outlet structure
way before they buy a digital camera.
17
Electro*Scope
Newsletter – Autumn 2006
u Bathroom skales
u Electric fireplaces
18
Electro*Scope
Newsletter – Autumn 2006
■ Consumer Study Eastern Europe The study also examines the sociodemographic
2006: Results now available structure of the owner households, how satis-
fied the consumers are with their appliances,
In January 2006 GfK Electro*Scope conducted how frequently they use them, and much more.
another consumer study on various electric ap-
pliance categories (small / major domestic appli- A part of the study relates to blood pressure
ances, consumer electronics) in nine eastern monitors and their distribution in eastern Eu-
European countries, namely: rope. While the level of ownership in Hungary
u Russia is already very high, in Russia, Poland and the
u Poland Czech Republic there is a considerable amount
u Czech Republic of accumulated demand. At the bottom of the
u Slovakia standings, in the Czech Republic, market satu-
u Hungary ration is just above 14 percent. One also finds
u Bulgaria big differences in model preference: whereas
u Romania consumers in Russia almost exclusively take the
u The Ukraine upper-arm models (91 %), the trend in Poland
u Croatia is moving towards the more user-friendly wrist
appliances (58 %).
The study collects data in more than 23,000
representatively selected households on levels In Poland, the preferred sales outlets for pur-
of ownership of electric appliances as well as chasing blood pressure monitors are similar to
the volume of private demand, and provides Germany: discounters and supermarkets are
information on, among other things: gaining increasingly in importance (volume
u Brands share: 44 %). One reason for this is the fact
u Types that the average prices in the last two years
u Sales outlets have fallen by more than half to 30 euros. In
u Retail prices Hungary, Russia and the Czech Republic,
u Purchase years though, when it comes to purchasing blood
u First / replacement / pressure monitors consumers tend to place
additional purchases, etc. their trust more in the specialty outlets (vol-
ume share for pharmacies in Russia: 71 %).
34,6 9
42 58
91
14,3
19
Electro*Scope
Newsletter – Autumn 2006
Contact: Göran Seil (Major domestic applian- Contact: Stefan Nigg (Consumer electronics,
ces and small domestic appliances) IT, telecommunications)
Phone: ++49 (0) 911 / 395-4403 Phone: ++49 (0) 911 / 395-3117
Fax: ++49 (0) 911 / 395-4022 Fax: ++49 (0) 911 / 395-4022
E-Mail: goeran.seil@gfk.com E-Mail: stefan.nigg@gfk.com
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Newsletter – Autumn 2006
Issue 3/2006
The market for furniture in Germany, after a definitely lower, which can be attributed to
long hard slog, has improved overall in the the numerous discount promotions with which
first half of 2006. The basis for that is the no- furniture is sold for throwaway prices. This ap-
ticeably improved consumption atmosphere plies particularly to the lower-priced furniture
among consumers and the propensity to con- categories such as small pieces of furniture or
sume that goes along with it, which, according baby / children’s furniture and youth furniture.
to the GfK Consumption Climate Index is cur- In this case, despite higher demand, expendi-
rently better than it has been in years. Ag- tures are distinctly on the minus side.
gressive advertising on the part of retailers
and advance effects due to the upcoming in- In general, consumers stocked up on furniture
crease in the value-added tax are taking care without at the same time investing in large
of the rest and contributing to considerable sets of furniture. Small pieces of furniture es-
growth in volume sales of furniture. pecially were purchased en masse at discount
prices without bringing decidedly more money
Compared to that, growth in expenditures is into retailers’ cash registers.
Change in expenditures (value) of private households in the 1st half 2006 : 1st half 2005 in %
Bedroom + 2,0
Living room case furniture + 3,9
Upholstered furniture + 6,1
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Newsletter – Autumn 2006
Did you have another kitchen Approx. how old was your previous kitchen?
before buying a new one?
10 up to 5 years
19 up to 10 years
Yes: 81 17
up to 15 years
22 up to 20 years
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23
Establishment of household / furni- 13
10 shing one’s own first apartment
11
4 Present / addition to the family / 1
8 other reason 9
8 6
1 No response 1
buyers surveyed by GfK. A further 11 percent The fact that about half of all kitchens are re-
stated that they had purchased their kitchen placed because they are worn out or for rea-
for reasons of design. Just under one-quarter sons of design, and the high average age of
of all kitchens are bought in order to equip a German kitchens in general, harbors great po-
new home or condominium. That also possibly tential for turnover for the coming years. This
explains why 10 percent of all households enormous potential for replacement purchases
bought a new kitchen although the old one and renovations is just waiting to be awakened.
was not even five years old. What is more, in addition to kitchen furniture,
Which electric appliances did you acquire along with the kitchen?
Cooker hood 68
Electric oven 66
Dishwasher 58
Refrigerator 34
Refrigerator / freezer combination 27
Microwave oven 14
Freezer 7
Gas stove with gas / electric oven 2
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Newsletter – Autumn 2006
How much time lay between the first thought of buying a new kitchen and the actual purchase?
1 month 12
19
9
14 2 months 12
12
3 – 6 months 22
19
7 – 12 months 11
10
More than a year 35
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2 No response
in some two-thirds of all cases stove filter months pass before the households finally
hoods, electric stoves and dishwashers will also make up their minds to buy a new kitchen.
be bought.
In this connection, the higher the planned in-
In the meantime, overhasty kitchen purchases vestment, the more information the interested
have become seldom. Especially when it comes buyers gather in advance. Two-thirds of poten-
to purchasing a higher quality kitchen, it can tial customers go to up to three different
sometimes take up to a year before the buying stores and obtain offers with concrete price
decision is finally made. In actual fact, for calculations.
more than half of all purchases at least three
The kitchen market 2006: Number of stores visited with price quotation
1st Half 2006 : 2005
In how many stores did you have a price calculated for you on the basis of a personal consultation?
2 – 3 stores
19 20
4 – 5 stores
39
6 stores 47
11 No other store
1 12
No response 1
28 20
2
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Newsletter – Autumn 2006
■ Trend towards “better cooking” – units thereby almost reaching the same level
Higher quality cooking utensils of demand as the corresponding period of the
in demand previous year. The expenditure side was much
more pleasing: with about 183.7 million euros
The level of ownership of pots and pans for in the first half of 2006 value sales surpassed
cooking and frying in Germany is without a the previous year’s results by 2.2 percent.
doubt very high and for each culinary dish
cooks have their own special pots or their own The trend towards products of higher quality is
particular pans. In the strong cooking utensils apparent in all market segments. For this reason
categories “pots and pans” the market is with- the development of value sales in the first half
out a doubt on the upswing. It is true that GfK of 2006 was generally better than volume devel-
Living is observing a decline in volume sales in opment, no matter whether demand in the re-
the pots category of the nonmetallic / micro- spective segment increased too or declined.
wave dishes sort, but the trend – as with the
other two categories as well – is moving clearly Metallic pots
in the direction of quality and thus to products Demand among private German households in
of higher value. the first six months of the current year reached
a volume of just under 3.1 million items. That
In the first half of 2006 the total market corresponds to a plus of 1.4 percent compared
achieved volume sales of a good 7.6 million to the first half of 2005. With 87.0 million euros
7,712 7,625
+ 1,4
+ 4,0
- 9,3
- 1,1 3,046 3,088
2,237 2,328 - 7,7
2,039 1,849
390 360
2005 2006 2005 2006 2005 2006 2005 2006 2005 2006
1st half-year 1st half-year 1st half-year 1st half-year 1st half-year
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Newsletter – Autumn 2006
consumer expenditures of the previous year’s corresponds to a nominal decrease of one mil-
period were surpassed by 3.4 percent. lion euros. In this case, too, average prices lay
distinctly above those of the previous year. In
Pans view of this trend one is justified in talking
The positive development in the pan market about an upswing in the market for cooking
was also encouraging. In the first half of 2006 utensils, especially for pots and pans. The most
consumers purchased a good 2.3 million pans. differing influencing factors – such as the con-
That is about four percent more than in the spicuously improved consumer mood and a rel-
first half of 2005. On the value side the market atively high propensity to purchase in view of
even booked a plus of a good five percent. the upcoming increase in the value-added tax
next year – should lend further wings to de-
Pots nonmetallic / microwave dishes mand in the second half-year. That would com-
With approximately 1.85 million units, private pensate manufacturers and retailers for the
demand lay about nine percent below that of losses of the past – the gift-giving period
the comparison period, but value sales with around Christmas especially should lead to in-
17.8 million euros reached the level of the pre- creased sales.
vious year. On balance this means: consumers
bought products of distinctly higher quality.
■ Sanitary facilities markets:
Pressure-cookers Relaxation under a “warm shower”
In the pressure-cooker segment, both pots and
pans, the comparison of the half-year periods For many years, the area of building and reno-
shows that volume sales dropped by 30,000 vations has not been pampered by the eco-
items to about 360 thousand units purchased (- nomic situation. But now, finally, the building
7.7%). In comparison, value sales of pressure- industry is sending positive signals for (build-
cookers declined by “only” 3.8 percent. That ing) business.
Rates of change in %
Fittings 2,5
Showers 2,4
Bathroom furniture 1,5
Toilet flushing systems 1,4
Washbasins 0,9
Bathtubs 0,8
Shower tubs 0,3
Toilet bowls 0,3
Shower partitions ±0
Total market 1,6
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Rates of change in %
Fittings 8,2
Showers 5,5
Shower tubs 4,7
Washbasins 4,7
Toilet flushing systems 4,6
Bathroom furniture 2,7
Shower partitions - 0,9
Bathtubs - 5,5
Toilet bowls - 6,4
Total market 2,2
Although one can hear a slight sigh of relief in single segment finished the first six months
the sanitation branch, skepticism still domi- with losses in demand.
nates the picture. Sanitary fittings and showers
have suffered too much in the last years from As in the other GfK Living markets, in the sani-
the weak economy and hesitant demand. But tary area too value sales developed better
now, with the upswing in Germany gaining than volume sales. This does not apply to all
strength and consumers’ propensity to pur- market segments though.
chase downright euphoric, better times should
be ahead for sanitation products as well. And The list of top winners is longer for value sales
actually there are signs that most of the sani- than for volume sales. Out in front were the sani-
tary facilities markets in the first half of 2006 tary fittings which experienced an increase in val-
have already more or less recovered, especially ue sales of 8.2 percent since more brand-name
in terms of value sales. products were purchased and the discounters
didn’t have any promotions. Whereas the higher
In the first half of 2006, private German house- prices consumers paid saw to it that the winners
holds acquired a good 2.8 million new sanitary experienced growth, among bathtubs and toilet
fittings. In that connection, in terms of volume bowls discount promotions led to heavy losses.
growth sanitary fittings lie slightly ahead of
showers. Both markets were able to improve In the coming months it is safe to assume that
by about two and a half percent up till now in advance effects due to the increase in the value-
the current year compared to the correspond- added tax and the (limited) tax deductibility of
ing period of the previous year. But bathroom craftsmen’s invoices for private households will
furniture and toilet flushing systems as well as provide further stimulus to the sanitary facilities
washbasins and bathtubs also achieved re- markets. And the continuing wellness trend could
spectable volume growth at the level of the also contribute to making manufacturers and re-
total market or slightly lower. Fortunately, no tailers of sanitary fittings soon feel better again.
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