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It takes a lot of time and effort to become a successful organisation. An organisation is- “A
social arrangement for achieving controlled performance in pursuit of collective goals”
(Buchanan et al, 2007). “Integrated Business Decision” course is a very practical way to learn
through experience about an organisation. Although it is considered as a game and we had to
play it in virtual world but it was very realistic. We had to work in a team just like a profitable
organisation and we had to compete in a tough business world to gain profit. My team mates
were form different countries; it was also interesting to work with the people from different
nationalities and background. At the very beginning, I thought it will be very easy to make
decisions in the game. After first quarter, I was proved wrong. It took us a long time to take
decision some times. As example, one day we spent over 8 hours in the library to come up
with an idea. It was like a real business world and I never thought it will be this tough to keep
up a social arrangement towards its collective goal. As a team we were not that good in
making profit, but personally I learned a lot and no doubt it was a pleasant learning
experience for me. This paper is a self reflective essay, which is consists of both my self
contribution in the team and about our team work and decision making process. Before
writing this essay we had a group meeting to discuss about our positive and negative sides as
a group and also individual. It was an open discussion and every one shared their experience
and gave feedback individually.

Self Contribution
At the very beginning of this course we had to set our personal goals and decide the
responsibilities that we have to take through out the game. My personal goal was to- have
fun, develop leadership skills, develop team work skills, develop marketing skills, develop
over all understanding of the business. At the end of the business game, I should say- most of
my goals were fulfilled. The most important goal for me was to understand the over all
business and I learned a lot about it which I am sure are similar to real life business
experiences. My responsibility for the team was the marketing department. I was Vice
President of the marketing department. My second responsibility was to look after the
manufacturing unit.


As a group we have spend around 8000 minutes. finance or where ever I was needed. Even though the roles and responsibilities were changed from what we have decided in the beginning but I was never hesitated to cope up with the change. because we three had to work together on the areas that we were not really responsible for and it took us a long time to get agreed and make changes. me and two of the team members were the main decision makers and that took us a long time to take decisions.I tried to get involved with every thing possible to understand the business environment and tried to learn from it. I have learned a lot about. If I compare it in my team. As I mentioned earlier.being a part of the team. The total time utilised by the winning team is much higher then us but interestingly the second winning team were in the game for about 5000 minutes. I am thankful to my team mates for appreciating my work for the team. especially our President of the organisation tried hard to do that. We both worked whole night to finish the unfinished part of our team mates. socialisation. It was time consuming for me most of the times.We decided to have a regular meeting on every Wednesday. my team mates also said that they are pleased with me. I have contributed in every quarter with my other hard working team mates and I am happy by my self about that. individual behaviour. My personal responsibility was marketing but after quarter two I got involved with the other area like. As my most important goal. I was there all the time when ever team needed me. personality and values. Me and one of my team mates were appreciated for our effort when our President had an accident and it was before submitting our group assignment. When we had our team meeting after finishing the game. Two of my team mates were there for similar amount of times but the other two members had spent 1300 and 800 minutes in the game. we divided our responsibilities at the very beginning but it did not really work out after few quarters. Personally I have played the game for around 1800 minutes. Most of the team in our group are similar in using the time to play the game. 2 . We as a group tried to involve every one equally. The meeting was for open discussion about our performance as a group and also in the group.helping with manufacturing. but it did not work out. I think the second best team in our game really managed their time effectively and all the group members worked smart to make their decisions. They used less time then us but their performance is much better then us.

interacting among the effective work teams. One reason the intelligent people are better job performer is. It works on the other way round.they are more creative. the more complex a job is in terms of information processing demands. 2008). Personality and Value “Personality can be thought of as the sum total of ways in which an individual reacts to and interacts with others” (Robbins and Judge. that is why only three among five of us had to carry most of the decision making process. I think I have participated well according to this definition. I am satisfied about my participation in the team. Intellectual Ability Intellectual ability is a very important individual ability. but still they are one of the best team. information sharing. According to Robbins and Judge (2008). team strategies and team processes. According to Luthans (2008). aggressiveness. influencing in decision making and creating a sense of safety. 2008). personality means how people affect others and how they understand and view themselves. being part of a team means taking responsibility for team objectives. is not only the team leader who is solely responsible for determining team objectives.Team participation According to West (2004). They had spent about 3000 minute less then most of the team. ambition. reasoning and problem solving (Robbins and Judge. This is one of the best predictors of performance in any kind of jobs. I think this ability must come up with the right combination of people and in our team there was lack of this combination.which encompasses mental activities such as thinking.shyness. Team participation involves. laziness. as well as their pattern of inner and outer measurable traits and the person situation interaction. processes or outcomes. the more general intelligence and verbal abilities will be necessary to perform the job successfully. The popular individual traits of a person are. this definition replies. This is absolutely true for the team became second in our game. So. 3 . all team members are aware of and sensitive to team functioning. loyalty.

hard working. because we did not had much argument or conflict to come up with a decision. cultured. my core personality is more likely to cover most of the traits like my group mates as well. Our president acted as a democratic leader and eventually we started taking decisions together in the meetings. We were there attending the meeting for most of the time but not every one was interested in discussion or decision making process. As our relationship is class mates. Emotional stability Agreeableness persistent. self disciplined. Extraversion Openness to experience trusting. caring. I am very happy to work with such a nice team and I am sure they think in the same way about me. participation of some of the members of the team started to decrease. warm. They are called Five-Factor Model. Curious. good-natured. happy. outgoing. because realised it is becoming tough to wait for their decisions and then make changes according to that. secured. Sociable. but when we started taking decisions together.etc. talkative. 4 . Decision Making and Teamwork As a team we were always there present in our team meetings. But we did well. gregarious. Decision making in an organisation is never an easy job and to convince every one about your plan is even tougher. As a team we adopted democracy and we wanted to employ total group effort in decision making. These traits are given below- Core Traits Conscientiousness Characteristics Dependable. So. it was tough to act like real life business organisation and it was not possible for our president to take any action. I have done my best for my team. unworried. We were happy with that. three of our team members decided not to rely on them after trying hard to make them involved. Cooperative. responsible. We decided to meet every Wednesday to discuss our decisions and to wrap the quarters on time. At the very beginning we were assigned with our responsibilities. creative. According to “Big Five” personality traits there are five important personality traits of human beings. intellectual. courteous. Calm. assertive. As an individual. flexible. organised.

As a leader she needed to step forward in some situations and take control. if we have any argument then the President will take decision for the team. but we became so dependent on each other that. The formal group’s functions are the tasks which are assigned to it. which was not good for our team. but we had a formal structure. We gave a lot of authority to our President but she was too democratic some times.formal and informal. 5 .We adopted every thing very quickly. Group Formation There are two types of groups. influence one another’s behaviour and contribute to mutual need satisfaction. The allocation of responsibilities should be more precise to work efficiently and we should be bound to explain why our departments are doing badly or how to improve it.some of the group mates will take appropriate decision. we keep doing it. we realised taking decision all together is a very tough process. The informal groups are a collection of individuals who become a group when members develop interdependencies. Even if we did not had to work in the real business world. After quarter four. This was our biggest mistake. and for which it is officially held responsible. rather then trying to make every one to contribute in every decision making process. We were assigned in this group to work as an organisation and perform a particular task. According to the definition from Buchanan et al (2007). formal group is one which has been consciously created to accomplish a defined part of an organisation’s collective purpose. We allocated responsibilities but there was lack of trust that. We argued logically to present our points but were never displeased to judge others point of view and accept it when ever majority of the team supported it. The good thing about our team is we never had a massive argument. We decided in the beginning that. Our group is more likely a formal group. To be more specific we worked like a temporary formal group. but it started to take long time to come up with decisions and we have to check other areas that are not our responsibilities. There should be more trust among the team members in decision making. It could be better if she would have worked more like a leader then a moderator.

2007). because of the need for consistency between rapidly changing organisational environments. Off course involvement was higher but not from every member of staffs in the team. strategy and structures. can be performed concurrently by people working in teams. we were more like a team then a group.  Teams enable organisations to learn more effectively. Supporting with this will generate positive synergy. formerly performed sequentially by individuals. Personally I have learned a lot in a very short period of time.Team vs. It is not true some times that. These social skills are- 6 . As we were in a team for a short period time it was not very relative to us. Social skills are also very important to maintain a very effective team work. For our team it was different. According to this definition.  Teams enable organisations to develop and deliver products and services quickly and cost effectively. Members can only succeed or fail as a whole and all share the benefits and costs of collective success or failure” (Buchanan et al. This opinion is some how again did not match with our team.  Staffs who work in teams report higher levels of involvement and commitment and they have lower stress levels then those who do not work in teams.a work team generates positive synergy through coordinated effort. there are several reasons for that Teams are the best way to enact organisational strategy. Group “Team is a psychological group whose members share a common goal that they pursue collaboratively. Team work Why work in a team is important for an organisation? According to West (2004). Robbins and Judge (2008) said.  Time is saved if activities.basically three members of the team had to do every thing where number of team mates were five. It is very true in our case.

group think is a deterioration of mental efficiency. there are five stages for team development. Groupthink According to social psychologist Irving Janis. Altruism. Though these stages are not significant in our case but at forming and storming stage were significant. She made the change by her self and wrap up the quarter. But it was not very important for any of us. storming. Active listening skills. There is some thing to say about communication skills. specially listening skills. performing and adjourning. One of our team mate faced great communication problem with us. It was a big problem for us to make her understand some thing. They are.accepting criticism and dealing patiently with frustrations. Warmth and cooperation. it was because of the language. Patience and tolerance. warmth and cooperation. This offended our President of the team but we sorted it out very quickly.  Communication skills. As a team our general social skills were very good.being sensitive to the effects of our behaviour on others. Most of the time she was talking to another group member in their language and it offended rest of the team several times. patience and tolerance and altruism.planning how to communicate effectively among the team. reality testing and moral judgement that results from in group pressures.working to help colleagues. She spent a whole night to find out and sort out where the problem was without letting others know. norming. We were very patient through out the game as a team but at the very end we became bankrupt and one of the group members displayed a great deal of frustration.forming.being aware of others reactions and understanding why     they react the way they do? Self monitoring.  Social perceptiveness. “Group 7 . About deciding the team goals specifically and to decide the leadership it was a bit conflicting. Team Development Stages The best-known and most widely used model suggests that.listening to what other peoples are saying and ask question.

2008). Another dysfunction associated with groups and teams is social loafing. choosing instead to go with the first available option on which there is a consensus. One individual dominates the group. we had social loafer among us. Decision Making There are several decision making approaches but we worked with the approach calledrational economic models. It is a model which assumes that decision-making is and should be 8 . 5. 4. The team is a highly cohesive group of individuals who are more concerned with their own cohesiveness and unanimity than with quality of decision making.think results from the pressures on individual members to conform and reach consensus” (Luthans. Group think arises where any of these five conditions are present1. The group typically insulates itself from information and opinions from outside and particularly those that go against the group view. Members of the group rarely engage in any kind of systematic search through the available options for appropriate solutions. Some of our class mates tried to help us cause they were doing very good in the game but we refused to take their help and paid the price by being bankrupt. We just relied on our selves and took every decision by just consulting our group members. We also faced this problem. The group is under pressure to achieve a decision. If we look at the activity log and total times spent in the game it will become clear that. 2004) In our case it was number two. This problem occurs when members reduce their effort and performance levels while acting as part of a group.we preferred not to discuss with our class mates about the game and about our situations. (West. 3. 2.

Essex. Prentice Hall. Buchanan. It was also interesting to work with different nationalities. It is important to show patience. As I have mentioned earlier we used to make decision together in every quarter. The decision making process we used are so much like this approach. 4. I have learned a lot from this practical experience. Gathering and analysis of data about alternatives. A. They are1. 2007). Recognition and definition of a problem or opportunity. 9 . Conclusion Simulation is a great way to learn about the real life organisation and business world. We discussed and then came up with a decision which is accepted by every one. show respect to the group mates then they will show the same in return and it is easy then to create synergy in the team. Selecting and implementation of preferred alternatives. Huczynski. Although the game was not totally realistic and we played it in a virtual world but we learned how to work as a team. Every nation has their own culture and organisational behaviour which was projected in our case. Reference Andrez. Evaluation of alternatives. Search for alternative courses of action. (2007). There are five stages in this approach. 5.a rational process consisting of a sequence of steps that enhance the probability of attaining a desired outcome (Buchanan et al. 3. Lot of those team working and decision making theories are very clear now as we experienced them. 2. We faced a lot of situations which we came across through our text books. Working in a team is never very easy but if a team is organised and structured they can create a positive synergy in the out put. A. For three month we as a team had to work as an organisation to compete in the personal computer industry. Organizational Behaviour.

Oxford. Judge. F. Prentice Hall. A. A. (2008). Mcgraw Hill. BPS Blackwell. Essentials of Organizational Behaviour. Singapore. P. New Jersey. 10 . Robins. (2008). Organizational Behaviour. West.Luthans. Effective Teamwork. (2004).