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15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Steve Cartwright
I help you identify online goals & I help you achieve
them using web design content marketing

15 Ways to Kick Start Customer


Satisfaction
Feb 21, 2015

1,799

131

17

Customer satisfaction should be the number one priority of any business. It


can make a huge difference in how your bottom line is. Training your team
members in ways to increase your customers satisfaction is key in building a good
relationship with the customers.

Here are the top 15 ways to increase customer


satisfaction:

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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1. Listen to what they have to say. Some will just need


to rant, even ifJoin
they
are in Sign In
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15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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You Won't Believe Who
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John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

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15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

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15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


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Liz Ryan
You Won't Believe Who
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John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

15 Ways to Kick Start Customer Satisfaction | Steve Cartwright | LinkedIn

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Ten Horrible Hiring Practices


That Drive Great Candidates
Liz Ryan
You Won't Believe Who
Harvard Business School Just
John A. Byrne
8 Things Successful People
Do NOT Do Every Day
Jeff Haden
Why Your Social Media
Disclaimer Will Fail You
Keith Brown
Take a Peek inside the Office
of a Top Executive?
Michael Marquardt |
Best Advice: Look for the
Turning Points in Your Career
Carlo Carollo
Angel Investors: How Religion
Changes Our Perspective on
Kabir Sehgal
Quiz: What's Your "Play
Personality"?
Gretchen Rubin
5 Signs You Are a Master
Product Manager
Brian de Haaff
Is Dutch Innovation Lagging
Behind?
Lucien Engelen
How do you respond when
people come and go?
Steve & Vicky Bruce
Leadership versus

2/22/2015 3:02 PM

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