Module 2.

5 - CRUISES

Select the correct alternative for the following:

(90 marks)

1. The Peninsular Steam Navigation Company which pioneered the

cruising industry was founded by,
a. Thomas Cook
b. Arthur Anderson

2. Cruising for pleasure & recreation rather than just travel to a final
c.
d.
e.
f.

destination became popular due to,

Introduction of Jet Aircraft
Increased government taxes
Large ships being built
All the above

3. A cruise holiday can be enjoyed only by young people.

a. True

b. False

4. A cruise holiday is more romantic than any other type of vacation.

a. True

b. False

5. Cruises are not a profitable product to sell, as they do not pay a good
commission.
a. True

b. False

6. The main reason why travelers prefer one cruise over another is,
a. Type of ship
c. Meals

b. Itinerary
d. Activities & Entertainment

7. The 5 most popular cruise ship destinations are Caribbean, Alaska,

Europe, Asia Pacific & Indian Ocean.
a. True
b. False

8. Passengers who enjoy the ship as a destination resort will appreciate,

g.
h.
i.
j.

Western Caribbean Cruises

Eastern Caribbean Cruises
Southern Caribbean Cruises
All the above

9. Southern Caribbean Cruises depart from ports in Florida.

a. True

b. False

10. Scuba diving, Snorkeling &water sport activities are most popular in
k.
l.
m.
n.

Western Caribbean Cruises

Eastern Caribbean Cruises
Southern Caribbean Cruises
All the above

11. These cruises are good for customers who like to be in a different port
o.
p.
q.
r.

everyday.
Eastern Caribbean Cruises
Western Caribbean Cruises
Southern Caribbean Cruises
None of the above

12. Hurricane season in the Caribbean is from,

a. Jan to March
c. May to Sep

b. July to Nov
d. Dec to March

13. During the hurricane season cruise operators do not operate Caribbean
cruises.
a. True

b. False

14. This Alaskan cruise includes nature expeditions to see whales, eagles,
bears & other wild life.
a. Inside Passage Route
b. Glacier Route
c. Both

15. Vancouver is a port of call for,

s. Inside Passage Route
t. Glacier Route
u. Both

16. The Inside Passage Route, with its spectacular views on the Gulf of
Alaska
usually takes 7 days to complete.
a. True
b. False

17. Mt McKinley, North Americas highest mountain, can be viewed if u take

an Alaskan cruise on,
v. Inside Passage Route
w. Glacier Route

18. The Mediterranean cruise season begins in April & ends in October.
a. True

b. False

19. Many cities & historic destinations in Europe are located far away from

the shore; hence a train excursion is provided along with

Mediterranean cruises.
a. True
b. False

20. In recent years, this city has become important as a terminal point for
many cruise lines.
a. Ankara
b. Athens

c. Istanbul

d. Tirana

21. This is a base for short Aegean cruises.

a. Kusadasi

b. Piraeus

c. Ephesus

d. Cairo

22. On which of these cruises can u see the Midnight Sun

a. Mediterranean
c. Scandinavian

b. Alaskan
d. Caribbean

23. One of the disadvantages of visiting countries like Russia on a cruise

ship is that visa requirements are complicated.
a. True
b. False

24. Panama canal cruises are typically longer than many other cruise
itineraries.
a. True

b. False

25. A journey through the Panama Canal takes 2 days.

a. True

b. False

26. In this type of cruise passenger must transfer from the big ship to
small boats called tenders to reach port.
x. Panama canal cruise
y. Mexican cruise
z. Scandinavian cruise
aa.Alaskan cruise

27. Hawaii is not a cruise destination but Hawaiian ports may be stops on
longer cruises originating on the west coast of USA.
a. True
b. False

28. Cruises to Bermuda typically last one week.

a. True

b. False

29. This company owns and operates Queen Elizabeth 2 and Queen Mary
2.
a. Celebrity Cruises
c. Costa

b. Cunard
d. Princess Cruises

30. Most cruise ships offer only one class of service.

a. True

b. False

31. Less expensive outside accommodation will be located on the lower

decks of a cruise ship.
a. True

b. False

32. The cruise ship always returns to the port it departed from.
a. True

b. False

33. Round The World cruises usually last up to 12 nights.

a. True

b. False

34. This is the largest cruise ship in the world.

a. Queen Elizabeth 2
c. Freedom of the seas

b. Queen Mary 2
d. Adventure of the seas

35. There are presently 56 super mega ships.

a. True

b. False

36. Mega ships normally weigh,

bb.70000 to
cc. 20000 to
dd.10000 to
ee.less than

110000 tons
70000 tons
20000 tons
10000 tons

37. The trend in cruise shipbuilding is in building smaller ships.

a. True

b. False

38. Star Clipper, Windjammer, Barefoot cruises are types of,

a. Adventure cruises
c. Specialty cruises

b. River cruises
d. Theme cruises

39. In some regions, a certificate or license is required to charter a private

boat.
a. True

b. False

40. For people who want to operate their own boat, this is an excellent
type of cruise.
a. Charter Yatch
c. Adventure cruises

b. Bare boat sailings

d. All the above.

41. Nile cruises operate from Cairo to Luxor.

a. True

b. False

42. River cruises allow passengers to experience nature and often include
visits to destinations with few or no inhabitants.
a. True
b. False

43. These cruises stop frequently and the ships do not sail at night.
a. River cruises
c. Adventure cruises

b. Theme cruises
d. None of the above

44. The Three Gorges can be seen on this cruise.

a. Amazon river
c. Nile river

b. Mississippi river
d. Yangtze river

45. The main departure point for river cruises in Europe is,
a. Vienna

b. Venice

c. Malta

d. Athens

46. A premium cruise costs $500 to $800 a day.

a. True

b. False

47. Seabourne is a type of,

a. Luxury cruise
c. Ultra luxury cruise

b. Premium cruise
d. Mass market cruise

48. Royal Caribbean is a type of luxury cruise.

a. True

b. False

49. Most of the major cruise lines discount prices heavily at certain periods
of the year or on certain sailings.
a. True
b. False

50. The cost of a cruise does not include,

ff. Transportation from port to port
gg.Meals
hh.Laundry
ii. Entertainment

51. Basic accommodations on ships are usually small with 2 small beds
that convert to a king size bed.
a. True
b. False

52. Full size baths are usually found in all accommodations on a cruise.
a. True

b. False

53. All sea going ships are air-conditioned.

a. True

b. False

54. With very few exceptions, all food is included in the price of a cruise.
a. True

b. False

55. Private parties for customers & groups are more popular on shorter
voyages.

a. True

b. False

56. On a cruise you can usually have,

jj. 2 meals per day.
kk.3 meals per day.
ll. 4 meals per day.
mm.
More than 6 meals per day.

57. On a cruise, breakfast is usually,

nn.served informally
oo.can have open seating dining
pp.is available buffet style
qq.all the above

58. Lunch is only served in the dining room & requires formal dressing.
a. True

b. False

59. A midnight buffet is served on most nights offering different themes on

different nights.
a. True

b. False

60. For customers who wish to watch their weight, cruises are not a good
option because of the large quantity of food served.
a. True
b. False

61. This dress code includes a sport jacket or blazer for men & a dress or
tailored trouser suit for women.
rr. Formal / semi formal
c. Informal / Casually elegant
ss. Casual
d. None of the above

62. 24 hour pizza parlors & ice cream kiosks are increasingly popular on
cruises.
a. True

b. False

63. The concept which allows passengers to eat when, where & with whom
they want is called,
a. Informal dining
c. Buffet dining

b. Open dining
d. Round the clock dining

64. Which of these is not a part of a cruise ships crew.

a. Officers
c. Hotel manager

b. Chief Purser
d. Concierge

65. Cruise passengers are given briefing by the cruise director on,
a. Shore excursions
c. Major attractions
merchants

b. Customs procedures
d. How to interact with local

e. All of the above

66. Which of the following is not a daytime activity offered on a cruise

ship.
a. Films
c. Cooking classes

b. Dance lessons
d. Aerobics classes

67. On short cruises the ship usually spends less than a day in each port.
a. True

b. False

68. Shore excursions are always included in the cruise price.

a. True

b. False

69. Most cruise ships are at sea between 6.00 am & 6.00 pm.
a. True

b. False

70. The highlight of all evenings abroad a cruise ship is,

a. Discotheques
c. Ballroom dancing

b. Captains Gala Dinner

d. Magicians & Comedians

71. Which of the following is a cruise ship amenity.

a. Satellite TV
c. Library
e. All of the above

b. Health Club
d. Duty free shops

72. Port charges & taxes are always included in the total price of the
cruise.
a. True

b. False

73. Unless otherwise specified in the brochure, transportation from or to

the airport is not included in the price of the cruise.
a. True
b. False

74. Most cruise lines add a fixed amount for gratuities to the passengers
bill at the end of the cruise.
a. True

b. False

75. The bar personnel, wine stewards & cocktail staff are tipped,
tt. 10% on each drink
uu.15% on each drink

c.12% on each drink

d. U do not tip them

76. Ships allow pets on board.

a. True

b. False

77. A customer who has always cruised on a large ship should be sent on a
small ship for a change.
a. True

b. False

78. Cruise brochures should be used as an advertising or promotional tool.

a. True

b. False

79. Accommodations on most cruise ships are smaller than

accommodations in hotels.
a. True

b. False

80. Ocean view rooms are more expensive than inside rooms.
a. True

b. False

81. Which of these accommodations is more expensive,

a. Located amidships

b. Located forward or aft

82. The brochure price is the highest price that a cruise line will charge.
a. True

b. False

83. If u book a cruise in advance u may even get a discount of upto 50%
on brochure price.
a. True

b. False

84. Payment terms for all cruise lines are same.

a. True

b. False

85. The travel agent needs to make the entire payment at the time of
booking.
a. True

b. False

86. Cruise documents will only be issued when final payment for the cruise
has been made.
a. True

b. False

87. Travel agents must understand the Conditions of Carriage but

customers do not need to read them.
a. True
b. False

88. In a cruise brochure, Conditions of Carriage are usually placed

vv. Inside the front cover
ww.
In the middle
xx.At the back
yy. Given as a separate supplement

89. Generally if u cancel a reservation closer to the cruise departure date,

u have to pay a higher penalty fee.
a. True
b. False

90. The ship owner can cancel any scheduled sailing without any liability in
case of,
a. Weather conditions
c. Strikes

b. Riots
d. All the above