Professional Documents
Culture Documents
Vol. 18/No. 5
1999
books
office operations, the tools to support Q-ROC, and system dynamics precepts for quick response in regard to
such things as idle capacity, efficiency measures, variability, resource pooling, task setup times, batching,
and capacity management. The sole chapter in Part
Four, QRM for Rapid New Product Introduction, covers
QRM for rapid new product introduction (NPI). The
last three chapters are in Part Five, Creating the QRM
Enterprise. This section focuses on creating the QRM
enterprise--from management mind-set, capacity and
facilities decisions, and quality strategies to organizational structure and personnel decisions, production
planning and scheduling decisions, and supplier and
customer decisions. Guidelines for successful QRM
teams and specific steps to implementing QRM are
especially described.
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