E-Ticket

Customer Name
Ricky Ginandjar Suradiradja

Booking Code:

62HSEC

Booking Date
Thursday, 26 May 2016

DEPARTURE
FLIGHT

GA 360
Class Y

11:25

12:45

ARRIVAL

Thursday, 26 May 2016

Thursday, 26 May 2016

Surabaya (SUB) Juanda

International Airport

Bandung (BDO) Husein

Sastranegara International
Airport

PASSENGER DETAIL
No. Title
1. Mr

Passenger Name

Ticket Type

Ricky Ginandjar Suradiradja

Adult

PT GARUDA INDONESIA (PERSERO) Tbk. (NPWP : 01.001.634.3-093.000)

Baggage
20 kg

Ticket Number
1262479628332

JL KEBON SIRIH NO 44 GAMBIR JAKARTA-PUSAT

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

Flight Terms & Condition

IMPORTANT INFORMATION
Important Notes :
Please arrive at the terminal at least 90 minutes before departure time for domestic flight or 2 hours for international
flight.
Check-in counter will be closed 45 minutes before departure time.
Please arrive at the boarding area at least 30 minutes before boarding time.
For all departures terminal information can contact the concerned airline call center when an error information is not
the responsibility tiket.com
Passengers on domestic flights Garuda allowed to carry baggage weighing 15 kg. If the code share flights baggage
adjust the provisions of airlines.
Passenger is allowed to bring a carry-on baggage with maximum weight of 7 Kg and maximum size of 56cm x 36 cm x
23 cm.
Carriage and other services provided by the carrier are subject to the conditions of carriage which are hereby
dangerous goods.
For safety reason dangerous articles such as compressed gases /flammable/non flammable /poisonous /corrosives
/acids /alkalis and wet cell batteries/etilogic agents /bacteria /viruses etc /explosives munitions/fireworks /flares
/radio active /oxidizing materials or other dangerous goods article must not be carried in passengers baggage.
For more information, please refer to Garuda terms and conditions. Passenger/ticket holder is accountable (must
follow) to terms and conditions that are stated by Garuda.

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

Flight Terms & Condition

IMPORTANT INFORMATION
Refund Policy and Itinerary Changes Policy :
For cancellation, customer can contact Tiket.com customer service at 021-2963 3600 or email to cs@tiket.com.
Customer can also contact Garuda Call Center at 0804 1 807 807.
If cancellation from Garuda occurred, passenger can contact Garuda Call Center at 0804 1 807 807. Passenger can also
contact Tiket.com customer service at 021-2963 3600 or email to cs@tiket.com for a refund by stating:
- Passenger name.
- Order ID/Booking Code.
- Refund percentage that is received from Garuda (If cancellation has been done by contacting Garuda Call Center).
- Bank account information to be refunded and the name of the bank account holder.
- For credit card transaction, please state the last 4 digits of the card number and the credit card type (VISA /
MASTERCARD).
Refund process will take approximately 1 month, starting when the cancellation application is received by Tiket.com
customer service.
To make changes on the itinerary or passenger information, customer can only visit the nearest Garuda office or
directly contact Garuda Call Center. Customer will be charged an administration fee stated by Garuda.

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

Flight Terms & Condition

IMPORTANT INFORMATION
Cancellation and refund provisions by Garuda Indonesia :
Class J, C, D & I:
- Cancellation for refund are done (more than 72 hours and 72 to 48 hours) prior to departure will be charged a
cancellation fee of 10% of the basic fare publish / pax.
- Cancellation for refund dilakukani (48 to 24 hours and 24 to 12 hours) prior to departure will be charged a
cancellation fee of 20% of the basic fare publish / pax.
- Cancellation for refund made 12 to 2 hours prior to departure will be charged a cancellation fee of 25% of the basic
fare publish / pax.
- Cancellation for refund is done in less than 2 hours of departure will be charged a cancellation fee of 30% of the
basic fare publish / pax.
Class Y, B & M
- Cancellation for refund made (over 72 hours), (72 to 48 hours), (48 to 24 hours) and (24 to 12 hours) prior to
departure will be charged a cancellation fee of 25% of the basic fare publish / pax.
- Cancellation for refund made (12 to 2 hours and less than 2 hours) prior to departure will be charged a cancellation
fee of 35% of the basic fare publish / pax.
Class K, N & Q
- Cancellation for refund are done (more than 72 hours and 72 to 48 hours) prior to departure will be charged a
cancellation fee of 25% of the basic fare publish / pax.
- Cancellation for refund made (48 to 24 hours) prior to departure will be charged a cancellation fee of 35% of the
basic fare publish / pax.
- Cancellation for refund made (24 to 12 hours) prior to departure will be charged a cancellation fee of 50% of the
basic fare publish / pax.
- Cancellation for refund made (12 to 2 hours) prior to departure will be charged a cancellation fee of 60% of the
basic fare publish / pax.
- Cancellation for refund conducted (less than 2 hours) prior to departure will be charged a cancellation fee of 90% of
the basic fare publish / pax.
Class T, V, S & H
- Cancellation for refund made (over 72 hours) prior to departure will be charged a cancellation fee of 25% of the
basic fare publish / pax.
- Cancellation for refund made (72 to 48 hours) prior to departure will be charged a cancellation fee of 35% of the
basic fare publish / pax.
- Cancellation for refund made (48 to 24 hours) prior to departure will be charged a cancellation fee of 50% of the
basic fare publish / pax.
- Cancellation for refund made (24 to 12 hours) prior to departure will be charged a cancellation fee of 60% of the
basic fare publish / pax.
- Cancellation for refund made (12 to 2 hours) prior to departure will be charged a cancellation fee of 70% of the
basic fare publish / pax.
- Cancellation for refund conducted (less than 2 hours) prior to departure will be charged a cancellation fee of 90% of
the basic fare publish / pax.

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

Flight Terms & Condition

IMPORTANT INFORMATION
Cancellation and refund provisions by Garuda Indonesia :
class L
- Cancellation for refund made (over 72 hours) prior to departure will be charged a cancellation fee of 25% of the
basic fare publish / pax.
- Cancellation for refund made (72 to 48 hours) prior to departure will be charged a cancellation fee of 50% of the
basic fare publish / pax.
- Cancellation for refund made (48 to 24 hours) prior to departure will be charged a cancellation fee of 60% of the
basic fare publish / pax.
- Cancellation for refund made (24 to 12 hours) prior to departure will be charged a cancellation fee of 70% of the
basic fare publish / pax.
- Cancellation for refund made (12 to 2 hours) prior to departure will be charged a cancellation fee of 80% of the
basic fare publish / pax.
- Cancellation for refund conducted (less than 2 hours) prior to departure will be charged a cancellation fee of 90% of
the basic fare publish / pax.

Please print and bring this E-Ticket to be shown at the counter check-in. Also present personal identification of each passenger for verification.

For further assistance, please contact Tiket.com at

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com

2016/05/0234493/02/08/04

Invoice
PAYMENT DETAIL
FLIGHT
Sub Total

1.677.200 IDR

SERVICES & FEES

Baggage Fee

Company Name

PT. Global Tiket Network

Address

Jl. Kawi No. 45, Setiabudi,

Jakarta Selatan, DKI Jakarta,

0 IDR

Indonesia 12980.

Total Amount

1.677.200 IDR

Total Amount (Rp.)

1.677.200 IDR

Transaction Number

#28430782-29324873

Payment Timestamp

26 May 2016, 04:13:07

Payment Method

MASTERCARD, PROMOCODE

Telephone

+62 21 8378 2121

NPWP

31.371.281.2.018.000

Payment Breakdown
Total Payment

1.677.200 IDR

Service Charges

0 IDR

Promocode
Total

-150.000 IDR

*Prices include VAT

For further assistance, please contact Tiket.com at

1.527.200 IDR

CUSTOMER SERVICE

+62 21 2963 3600

EMAIL

cs@tiket.com