Banks offer many different channels to access their banking and other

services:

Automated teller machines

A branch in a retail location

Call centre

Mail: most banks accept cheque deposits via mail and use mail to communicate to
their customers, e.g. by sending out statements

Mobile banking is a method of using one's mobile phone to conduct banking

transactions

Online banking is a term used for performing multiple transactions, payments etc.
over the Internet

Relationship managers, mostly for private banking or business banking, often visiting
customers at their homes or businesses

Telephone banking is a service which allows its customers to conduct transactions

over the telephone with automated attendant, or when requested, with telephone operator

Video banking is a term used for performing banking transactions or professional

banking consultations via a remote video and audio connection. Video banking can be
performed via purpose built banking transaction machines (similar to an Automated teller
machine), or via a video conference enabled bank branch clarification

DSA is a Direct Selling Agent, who works for the bank based on a contract. Its main
job is to increase the customer base for the bank.

KEY BUSINESS AREA OF OPERATION

A. Retail Banking
The Retail Banking Group of the Bank of India is responsible for products and services for
retail customers and small enterprises including various credit products, liability products,
distribution of third party investment and insurance products and transaction banking
services.

B. Corporate Banking
The corporate banking division provides comprehensive and customized financial solutions
to the banks corporate customers. This segment offers a complete range of corporate banking
products including rupee and foreign currency debt, working capital credit, structured
financing, syndication and transaction banking products and services.

C. International Banking
Few years back, Bank of India had identified international banking as a key opportunity,
aiming to cater to the cross-border needs of clients and leverage its domestic banking
strengths to offer products internationally. The bank has made significant progress in the
international
D. Rural Banking
Under its rural banking strategy, Bank Of India has adopted a holistic approach to the
financial services needs of various segments of the rural population, by delivering a
comprehensive product suite encompassing credit, transaction banking, deposit, investment
and insurance, through a range of channels. Rural delivery channels include branches,
internet kiosks, franchisees and micro-finance institution partners. The rural economy
represents a large latent demand for financial services including credit products, savings

products, investment products and risk mitigation products like insurance. However, the
delivery of financial services in rural areas presents a set of unique challenges.

Introduction of Retail Banking

Retail Banking as a business model is adopted by all the banks on account of multiple
comfort factors for the banks viz. acquisition of a huge customer base, multiple product
offerings, better pricing and profitability, scope for cross selling and up selling financial and
beyond financial products for increased per customer revenue and of course better risk
proposition. With the changing paradigm of technology as the driver for retail banking
explosion, banks are embracing different strategies by redesigning their conventional
business silos, re-engineering existing products and inventing products, services, channels,
relationships to increase the share of the customers' wallet.
Retail banking also known as Consumer Banking is the provision of services by a bank to
individual consumers, rather than to companies, corporations or other banks. Services offered
include savings and transactional accounts, mortgages, personal loans, debit cards, and credit
cards. The term is generally used to distinguish these banking services from investment
banking, commercial banking or wholesale banking. It may also be used to refer to a division
or department of a bank dealing with retail customers.
Other services can include safe deposit boxes, home and car loan, certificates of deposit,
retirement accounts and investment service. Most retail banks provide customers with debit
and credit cards as well as financing options like home equity lines credit. Depending on
banking regulations a bank may not be able to offer all of these service at one location but it
can partner with other financial institutions to provide conveniently linked services for bank
customers.

Lending Function of Banking:

Lending is one the primary function of a bank. The banks accept deposits from people and
then lend that money to the needy people in the form of loans, advances, cash credit and
overdraft. Interest received from these lending is the main source of income for the bank. The
difference between the rate at which the interest is paid on deposits and the loans is called the
Spread. Bank lend money in various forms and they lend for practically every activity.
From the point of view of security, loans are given against or in exchange of the ownership of
various types of tangible items.
Some of the securities against which the banks provide money are as follows:

Commodities
Debts
Financial Instruments
Real Estate
Automobiles
Consumer Durables Goods
Documents of Title

Apart from the above categories, the Banks also lend to people on the basis of their perceived
personal worth. Such loans are called clean and the Banks are understandably cagey about
extending such loans.

A bank should examine the security offered against loan, credit worthiness of the borrower
and the purpose of the loan. Therefore a bank uses these following principle for smooth
running of the business.
1.

Liquidity - Liquidity is an important principle of bank lending. Banks lend money

for short periods only because they lend public money (money accept as deposits from
people) which can be withdrawn at any time by depositors. They, therefore, advance
loans on the security of such assets which can be easily converted into cash at a short
notice. A bank chooses such securities because if the bank needs cash to meet the urgent
requirements of its customers, it should be in a position to sell some of the securities at
a very short notice without disturbing their price much. There are certain securities such
as central, state and local government bonds which are easily saleable without affecting
their market prices.

2.

Safety - The safety of funds lent is another principle of lending. Safety means that
the borrower should be able to repay the loan and interest in time at regular intervals
without default. The repayment of the loan depends upon the nature of security, the
character of the borrower, his capacity to repay and his financial standing. Like other
investments, bank investments involve risk. But the degree of risk varies with the type
of security. Securities of the central government are safer than those of the state
governments and local bodies. From the point of view, the nature of security is the most
important consideration while giving a loan. Even then, it has to take into consideration
the creditworthiness of the borrower which is governed by his character, capacity to
repay, and his financial standing. Above all, the safety of bank funds depends upon the
technical feasibility and economic viability of the project for which the loan is
advanced.

3.

Diversity - A commercial bank should follow the principle of diversity. It should not
invest its surplus funds in a particular type of security but in different types of securities.
It should choose the shares and debentures of different types of industries situated in
different regions of the country. The same principle should be followed in the case of
state governments and local bodies. Diversification aims at minimizing risks of the
investment portfolio of a bank. The principle of diversity also applies to the advancing
of loans to varied types of firms, industries, businesses and trades. A bank should follow
the maxim: Do not keep all eggs in one basket. It should spread it risks by giving
loans to various trades and industries in different parts of the country.

4.

Stability in the Value of Investments - The bank should invest its funds in
those stocks and securities the prices of which are more or less stable. The bank cannot
afford to invest its funds in securities, the prices of which are subject to frequent
fluctuations.

5.

Profitability - A commercial bank by definition is a profit hunting institution. The

bank has to earn profit to pay salaries to the staff, interest to the depositors, dividend to
the shareholders and to meet the day-to-day expenditure. Since cash is the least
profitable asset to the bank, there is no point in keeping all the assets in the form of cash
on hand. The bank has got to earn income. Hence, some of the items on the assets side
are profit yielding assets. They include money at call and short notice, bills discounted,
investments, loans and advances, etc. Loans and advances, though the least liquid asset,
constitute the most profitable asset to the bank. Much of the income of the bank accrues
by way of interest charged on loans and advances. But, the bank has to be highly
discreet while advancing loans.

6.

Saleability of Securities - Further, the bank should invest its funds in such types
of securities as can be easily marketed at a time of emergency. The bank cannot afford
to invest its funds in very long term securities or those securities which are unsaleable.
It is necessary for the bank to invest its funds in government or in first class securities or
in debentures of reputed firms. It should also advance loans against stocks which can be
easily sold.

7.

Margin Money in case of secured loans (A secured advance is one which is

made on the security of either assets or against personal security or other guarantees. An
advance which is not secured is called an unsecured advance), the bank should carefully
examine and value of security. There should be sufficient margin between the amount of
loan and value of the security. If adequate margin is not maintained, the loan might
become unsecured, in case the borrower fails to pay the interest and return the loan.
Margin means a sufficient gap between loan value and security value for ex if security
market value is Rs 1000 then bank may offer Rs 800 as loan.

8.

Principle of Purpose - At the time of granting an advance the banker must ask
about the purpose of the loan. If it is for unproductive purposes, then there is less
chances of repayment of loan. On the other hand, if it is for productive purposes then
there is more chances of repayment loan value with the interest.

Types of Retail Loans

Retail loans are those loans which are given by the banks to individuals so as to meet there
personal needs, retail loans are smaller in size as compared to corporate loans. Given below
are various types of retail loans which are given by the banks

1.

Housing Loans Most individuals take housing loans and when it comes to retail
loans, housing loans is right there at the top. Banks give housing loans to individuals so
that can buy apartment or construct new house if they already have the land.

2.

Mortgages Loans; are loans distributed by banks to allow consumers to buy

homes they cant pay for upfront. A mortgage is tied to your home, meaning you risk
foreclosure if you fall behind on payments. Mortgages have among the lowest interest
rates of all loans.

3.

Educational Loans This type of loans is given by the banks to students so that
they can pay for the tuition fees, hostel expenses, foreign education and other such
expenses.

4.

Vehicle or AutoLoans This type of loans are given to individuals who are
looking for buying cars whether new or second hand, auto loans are also given for two
wheelers to individuals.

5.

Personal Loans Personal loan are the loans which are given to individuals for
purposes such as marriage, traveling to abroad, loans for covering hospital expenses and
other such loans which individual may need depending on his or her needs and situations.

Lending of Money
Banks lend money in four common ways:

Cash credit
This account is the primary method in which Banks lend money against the security of
commodities and debt. It runs like a current account except that the money that can be
withdrawn from this account is not restricted to the amount deposited in the account.
Instead, the account holder is permitted to withdraw a certain sum called "limit" or
"credit facility" in excess of the amount deposited in the account.
Cash Credits are, in theory, payable on demand. These are, therefore, counter part of
demand deposits of the Bank.

Overdraft
The word overdraft means the act of overdrawing from a Bank account. In other
words, the account holder withdraws more money from a Bank Account than has been
deposited in it.

How does this account then differ from a Cash Credit Account?
The difference is very subtle and relates to the operation of the account. In the case of
Cash Credit, a proper limit is sanctioned which normally is a certain percentage of the
value of the commodities/debts pledged by the account holder with the Bank.
Overdraft, on the other hand, is allowed against a host of other securities including
financial instruments like shares, units of mutual funds, surrender value of LIC policy
and debentures etc. Some overdrafts are even granted against the perceived "worth" of
an individual. Such overdrafts are called clean overdrafts.

Bill Discounting
Bill discounting is a major activity with some of the smaller Banks. Under this type of
lending, Bank takes the bill drawn by borrower on his (borrower's) customer and pay
him immediately deducting some amount as discount/commission. The Bank then
presents the Bill to the borrower's customer on the due date of the Bill and collect the
total amount. If the bill is delayed, the borrower or his customer pay the Bank a predetermined interest depending upon the terms of transaction.

Term Loan
Term Loans are the counter parts of Fixed Deposits in the Bank. Banks lend money in
this mode when the repayment is sought to be made in fixed, pre-determined
installments. This type of loan is normally given to the borrowers for acquiring long
term assets i.e. assets which will benefit the borrower over a long period (exceeding at
least one year). Purchases of plant and machinery, constructing building for factory,
setting up new projects fall in this category. Financing for purchase of automobiles,
consumer durables, real estate and creation of infra-structure also falls in this category.

Classification of loans
Another way to classify the loans is through the activity being financed. Viewed from
this angle, bank loans are bifurcated into:

Priority sector lending

Commercial lending

Priority Sector lending consist of two categories:

Direct Finance:
(I) Agriculture and Allied Activities (Direct and Indirect finance): Direct
finance to agriculture shall include short, medium and long term loans given for agriculture
and allied activities directly to individual farmers, Self or Joint Liability Groups (JLGs) of
individual farmers without limit and to others (such as corporate, partnership firms and
institutions) up to Rs.20 lakh, for taking up agriculture/allied activities.
Indirect finance to agriculture shall include loans given for agriculture and allied activities as
specified in Section I, appended.
This distinction between direct and indirect agriculture is dispensed with. Instead, the lending
to agriculture sector has been re-defined to include (I) Farm Credit (which will include shortterm crop loans and medium/long-term credit to farmers) (ii) Agriculture Infrastructure and
(iii) Ancillary Activities
(ii) Small Scale Industries (Direct and Indirect Finance): Direct finance to small
scale industries (SSI) shall include all loans given to SSI units which are engaged in
manufacture, processing or preservation of goods and whose investment in plant and
machinery (original cost) excluding land and building does not exceed the amounts specified
in Section I, appended.
Indirect finance to SSI shall include finance to any person providing inputs to or marketing
the output of artisans, village and cottage industries, hand-looms and to cooperatives of
producers in this sector.
(iii) Small Business / Service Enterprises: shall include small business, retail trade,
professional & self-employed persons, small road & water transport operators and other
service enterprises as per the definition given in Section I and other enterprises that are
engaged in providing or rendering of services, and whose investment in equipment does not
exceed the amount specified in Section I, appended.
(iv) Micro Credit : Provision of credit and other financial services and products of very
small amounts not exceeding Rs.50,000 per borrower to the poor in rural, semi-urban and
urban areas, either directly or through a group mechanism, for enabling them to improve their
living standards, will constitute micro credit.

(v) Education loans: Education loans include loans and advances granted to only
individuals for educational purposes up to Rs.10 lakh for studies in India and Rs.20 lakh for
studies abroad, and do not include those granted to institutions;
(vi) Housing loans: Loans up to Rs.28 lakh in metropolitan cities where population is
above 10 lakh and Rs.20 Lakh at other center s for construction/purchase of a dwelling unit
per family provided total cost of the unit in metropolitan centres and at other centres does not
exceed Rs.35 Lacs and Rs.25 Lacs respectively. (excluding loans granted by banks to their
own employees) and loans given for repairs to the damaged houses of individuals up to Rs.5
lakh in metropolitan centres and Rs. 2 Lakh at other centres.

Indirect Finance:
Priority sector loans to the following borrowers are considered under Weaker Sections
category:1. Small and marginal farmers;
2. Artisans, village and cottage industries where individual credit limits do not exceed
50,000;
3. Scheduled Castes and Scheduled Tribes;
4. Beneficiaries of Differential Rate of Interest (DRI) scheme;
5.

Loans to Self Help Groups: Loans to distressed farmers indebted to non-institutional

lenders;

6.

Loans to distressed persons other than farmers not exceeding 50,000 per borrower to
prepay their debt to non-institutional lenders;

7. Loans to individual women beneficiaries up to 50,000 per borrower

Commercial lending consist of two categories based on the customer profile:

Corporate Financing:

These loans are meant for corporate bodies (and bigger ones among other entities like
proprietorships, partnerships and HUFs) engaged in any legal activity with the object of
making profit. Banks lend to such entities on the strength of their balance sheet, the length of
cash cycle and depending upon the products available with individual banks. There are many
type of loan products available for corporate clients in India. The loans are structured
depending upon the need of the client and the product available with the lending Bank

Retail Financing:
This type of lending is meant for very small entrepreneurs as well as individuals who are
engaged in gainful commercial activity and have the capacity to repay the loan. Loans are
given on the strength of the means of the borrower with an eye on the repaying capacity. The
latter is judged through the cash streams (income) available with the borrower for repayment
of the loan.
Most Banks judge the monthly income with reference to either the latest salary certificate
from the employer (in case of employees) or the last year's income tax return (in case of selfemployed persons). Other methods are also employed to appraise the maximum limit
considered desirable for a person.

Short Term and Long Term Loans

Short Term Loans
Short term loans are generally up to about three years. A popular short term loan is a payday
loan. Someone may take a payday loan out in the event of an emergency such as car repairs,
taking a vacation, or other unexpected bills. Payday loans are like a cash advance in which
the payment comes from your bank account on your next pay date. These are very popular
because of the few requirements needed to be approved for the loan. Unlike a long term loan,
you can get cash within 48 hours from companies like Online Payday Loans.net and there are
no credit checks. These loans are generally up to $2000.
Another popular short term loan is a flexible loan. This is generally a credit based loan, but
up to $25,000. The term is generally 12 months. Short term loans are at a higher interest rate
than a long term loan, capitalizing on the length of your loan. A lender will use the situation
that you do not have credit in order to offer the higher interest rate.

Long Term Loans

Long term loans can be taken over an extended amount of time. Most common long term
loans are mortgages, student loans, wedding loans, start-up business loans, and home
improvement loans. A long term loan is credit based. The better your credit score the better
your interest rates will be. A long term loan can be in the form of a secure or an unsecured
loan. A secure loan requires a form of collateral or asset, such as a title to your car or your
home. An unsecured loan does not require any assets and has a higher interest rate as the
lender has more at stake. You can think of this as a line of credit with your bank or a credit
card.
Taking a long term loan is generally through a bank or credit union, unlike a short term loan.
The amount of the loan will be based on your credit history and current income. With long
term loans, you have greater flexibility with payment options. For instance, mortgage loans
offer a fixed interest mortgage loan, in which the rate is the same over the term of the loan
and the payments are split equally. An adjustable rate mortgage loans rate can adjust every
year. There is also an interest only loan, of which a person can pay only the interest of the
loan for a set amount of years, and then start paying on the principal. Unlike short term loans,
long term loans can help establish credit.

BOI Star Home Loan

1. Provides loans to purchase a Plot for construction of a House, to purchase/construct
house/flat, as well as for renovation/ repair/alteration/addition to house/flat Maximum
loan amount is Rs.500 lacs and repayment ranges up to 30 years, with reasonable
margin and nominal processing charges. No commitment /administrative charges
2. The loan is available at very competitive rates of interest, currently available in the
industry.

3. Option for different EMI amounts for different periods during tenure of loan to suit
customers repayment capacity
4. Prepayment of Loan permitted. No prepayment charges under floating rate option
5. Interest is calculated on daily balance basis which is of great advantage to customer as
it results in lower interest amount.
6. Loan to NRIs as well as Persons of Indian Origin.
7. Simplified application form/procedures for convenience of customers, and speedy
approvals.
8. Free Personal Accident Insurance cover (Renewed at banks discretion)
9. Life Insurance Cover to borrowers for Loan Protection(optional)

Eligibility

Purpose

Quantum of Loan

Salaried employees, Professionals, Self-employed persons.

Requests are also considered from NRIs, PIOs, HUF, and
Prop. Firm, Partnership firms and corporate

To purchase/construct house/flat

To renovate/extend/repair existing house/flat.

To purchase a plot of land for construction of house

Takeover of home loan from other banks/FIssubject to conditions.

For construction/purchase of a house/flat-Rs.300 Lacs

(Rs.500 Lacs in major metros viz. Mumbai, Kolkata, New
Delhi and Chennai)

Repairs/renovation/extension to house/flat Rs.50

lacs

Purchase of a plot - Rs.300 lacs

Loan for purchase of household articles along with

home Loan for furnishing the house/flat @15% of

Home Loan amount Max. Rs. 5.00 lac is offered
under Secured Personal Loan with same Rate of
Interest as applicable under Home Loan with
maximum repayment period of 10 years including
moratorium period, if any.

Margin

Loan for installation of Solar PVs at Home Loan

ROI, as per limit fixed by the Bank

Margin

For
Loan
upto
Rs.20
Lacs
For 1st House
15%
For 2nd or Subsequent Home20%
Loan/House/Flat

For
For
Loan upLoan
to Rs.75above
Lacs:
Rs.75
Lacs:
20%
25%
20%
25%

Where cost of house exceeds Rs.10 lacs Margin is

calculated on pure cost of the house/flat excluding stamp
duty, Registration and other documentation charge.
For houses with cost not exceeding Rs.10 Lacs expenses
towards stamp duty, registration and other documentation
charge can be included in the project cost

Repayment(can be
customized)

Highly flexible - maximum 30 yrs. including moratorium

period upto 36 months (max.) in monthly installments,
including Banks approved projects. Loan to be normally
repaid before date of retirement in case of salaried persons
and before attaining 70 years of age in case of others.
Repayment upto 70 years also allowed to salaried employees
having assured post retirement income

Eligible Quantum of
Loan/ EMI

Calculation of quantum of loan is related

Income/repayment capacity of proponent/borrower
Salaried Employees :

to

72 times of gross monthly

salary or 6 times of gross

annual income based on I-T
Returns.
Self-employed/
Professionals etc.

6 times of Gross annual

income based on I-T Returns

HUF/Proprietorship
6 times of cash accruals
/Partnership
Firm/ (PAT+ Depreciation) as per
Company
Balance Sheet/P&L Account
In case of Individuals
Net Take Home pay(NTH)/income (net of all deductions
including EMI of Proposed loan) is stipulated as under :Gross Monthly Income up to Rs.1 Lacs NTH Minimum
40%
Gross Monthly Income over Rs.1 Lac up to Rs. 5 Lacs
NTH Minimum 30%
Gross Monthly Income over Rs.5 Lacs NTH Minimum
25%
In case of HUF/Proprietorship/ Partnership firm/Company:
DSCR should be minimum 1.5.

Security

Special Features

Mortgage/Equitable
Mortgage
(1st
charge)
on
land/flat/house. Third Party guarantee (if mortgage could not
be created before or at the time of disbursement).

Free Personal Accident Insurance cover for the

borrower (covering accidental death as well as
permanent total disablement) as per terms of
insurance policy covering loan outstanding as on
the date of accident(Renewal at the discretion of the
Bank).

Life Insurance cover to housing loan borrowers , at

affordable premium against risk of death during
tenure of loan under Group Insurance Scheme in tie
up with Star Union Dai-Ichi Insurance Co. Ltd. at
borrowers own expenses & option.

Loan furnishing the house/flat at a rate of interest

as applicable to housing loan under the scheme

Other Attractive
Features

Loan for installation of Solar PVs at home loan

ROI

Interest on Daily Reducing Balance Basis

No Pre-Payment Charges on Floating Rate Loans

Facility for step up/ step down EMIs

Inclusion of notional rental income in case of 2nd

House and also Employees staying in Staff
Quarters;

Inclusion of Income of Close relatives for enhanced

loan

Tax Benefit on Interest and Installments repaid in

Home Loans

Facility for 100% loan irrespective of stage of

construction OR Bridge Loan subject to conditions:

Star Education loan

OBJECTIVE & PURPOSE :
The Star Educational Loan Scheme aims at providing financial support from the bank to
deserving/ meritorious students for pursuing higher education in India and abroad. The main
emphasis is that every meritorious student is provided with an opportunity to pursue
education with the financial support on affordable terms and conditions.

STUDENT'S ELIGIBILITY:

Should be an Indian National;

Student should have secured admission to a higher education course

in recognized institutions in India or Abroad through Entrance
Test/Merit based selection process after completion of HSC (10 plus
2 or equivalent).

Good academic career.

The student should not have outstanding education loan from any
other Institution.

Father/Mother should be co-borrower.

Branch nearest to the permanent residence of student will consider

the loan.

ELIGIBLE COURSE :
Studies in India (Indicative list);

Approved Courses leading to graduate /post graduate degree and P.G.

diplomas conducted by recognized colleges/ universities by
UGC/Government/AICTE/AIBMS/ICMR

Courses like ICWA,CA,CFA,etc.

Courses conducted by IIM, IIT, IISc, XLRI, NIFT, NID and other Institutes
set up by Central/State Govt.

Regular Degree /Diploma courses like Aeronautical, Pilot Training

Shipping, degree/diploma in nursing or any other discipline approved by
Director General of Civil Aviation/Shipping/Indian Nursing Council

Note : Professional courses not approved by AICTE and conducted by Institutes not
recognized by State Universities is outside the purview of the eligibility under the scheme.
Studies abroad :

Graduation: For job oriented professional/technical courses offered by

reputed universities.

Post-Graduation: MCA, MBA, MS, etc.

Courses conducted by CIMA - London, CPA in USA, etc.

EXPENSES CONSIDERED FOR LOAN :

Fee payable to college/school/hostel*

Examination/Library/Laboratory fee.
Purchase of books/equipments/instruments/uniforms.
Caution deposit/building fund/refundable deposit supported by Institution
bills/receipts.
Travel expenses/passage money for studies abroad.
Purchase of computers/Laptops - essential for completion of the course.
Life Insurance Premium for life cover of student/co-borrower
Any other expenses required to complete the course - like study tours, project
work, thesis, etc.

QUANTUM OF FINANCE :
Need based finance subject to earning potential of student upon completion of the course with
and following ceilings :

Studies in India - Maximum Rs.10.00 lakh

Studies abroad - Maximum Rs.20.00 lakh.

MARGIN :
Upto Rs.4 lakh: Nil
Above Rs.4 lakh - Studies in India: 5%
Studies Abroad: 15%
Scholarship could be included in margin. Margin to be brought in on year to year basis as
and when disbursements are made.

SECURITY:
Upto Rs. 4 lakh

Parents or Guardian to be joint

borrowers
( To be covered under CGFSEL)

Above Rs.4 lakh &upto

Rs.7.5 lakh
Above Rs.7.5 lakh

Parents or Guardian to be joint

borrowers
( To be covered under CGFSEL)
Co-obligation of Parents together
with tangible Collateral security of
suitable value along with the
assignment of future income of the
student for payment of installments.

Note: The security can be in the form of land/building/Govt. Securities/Public Sector

Bonds/NSC/KVP/LIP/ Banks Term Deposit etc., in the name of Student/ Parent/ Guardian

RATE OF INTEREST:

Int. Concession of 0.50%p.a. for woman beneficiaries for limits up to Rs.50,000/- and
1% for limits over Rs.50,000/For Professional courses (like Engg./Medical/ Management, etc.) int. concession:
0.50% (Maximum under a) and b), above is 1%)
1% int. concession if interest is serviced during moratorium period, where repayment
holiday is specified for interest/repayment under the scheme (concession available for
moratorium period only)

Simple interest during the repayment holiday/moratorium period. Penal interest @2% for
loans above Rs.4 lakh for the overdue amount and overdue period.
INSURANCE:
All the student borrowers are offered a specially designed OPTIONAL Term Insurance
covers and the premium can be included as an item of finance.
REPAYMENT:
Repayment holiday/Moratorium: Course period + 1 year
Repayment Period: 15 years after commencement of repayment
OTHER CONDITIONS:

Loan to be disbursed in stages as per requirement / demand, directly to the

Institution/ Vendors of books/equipments/instruments to the extent possible;

Student to produce mark list of previous term/semester before availing next

instalment ;

Student / Parent to provide latest mailing address, in case of any change ;

Student /Parent to inform Branch immediately on change of course

/completion of studies/termination of studies/ any refund of fees by college
/institution /successful placement /obtention of job/change of job etc.,

BOI Star Vehicle Loan Scheme

BOI Star Vehicle Loan Scheme

Eligibility

Salaried employees, Professionals, Self-employed

Non-Resident Indians- advance to be granted jointly
with Resident Indians (close relative)
(Age of the individual borrower not to exceed 65 years
at the time of availing the advance)
Companies, Partnership Firms, Proprietary concern and
other types of Corporate entities. HUFs not Eligible

Purpose

Purchase of two/four wheeler vehicles (not requiring

heavy duty license). For purchase of used/second hand 2
and 4 wheeler. (age of the vehicle not to exceed 3 years)

Type of Advance

Demand Loan /Term Loan (for 2nd hand vehicles only

Demand Loan)

Quantum of Loan

Maximum limits for finance :

1. Individuals (Resident in India) :
a. For Indian make vehicles - Rs.25 lacs

b. For imported vehicles - Rs.75 lacs.

For Companies and corporate entities - Rs.100 lacs
(Can be a fleet of vehicles)
Non-resident Indians - Rs.25 lacs.
The limits are subject to :
c. 24 times of gross monthly emoluments in
case of salaried employees/pension/ or
two times of gross average annual
income as per last 3 years I.T. Returns
d. Two times average annual cash accrual
(i.e. PAT + Dep.) as per firms/ companies
last 3 years audited balance sheet, P&L
A/c.
e. Net take home pay should be atleast 40%
of income (net of proposed EMI).
f.

Rate of Interest (on daily

reducing balance)
(Floating, p.a. at Monthly
rests)

i.

Fully Secured Loans

New Vehicles - Repayment

upto 3 years

@1.75% over
Base Rate

New Vehicles - Repayment

over 3 years

@2.25% over
Base Rate

Second Hand Vehicles

Repayment (New
Vehicles)

@2.25% over
Base Rate

For Individuals - for new vehicles

4 wheelers - Max. 7 years.
2 wheelers - Max. 5 years.
For Corporates/Firms, etc. - Max. 5 years. For second
hand vehicles - Max. 3 years.

Eligible Customers

Salaried employees, Professionals, Self-employed

Salaried employees, Professionals, Self-employed NonResident Indians- advance to be granted jointly with
Resident Indians (close relative)
(Age of the individual borrower not to exceed 65 years
at the time of availing the advance)
Companies, Partnership Firms, Proprietary concern and
other types of Corporate entities.
HUFs not Eligible

Purpose

Purchase of two/four wheeler vehicles (not requiring

heavy duty license). For purchase of used/second hand 2
and 4 wheeler. (age of the vehicle not to exceed 3 years)
2.Reimbursement of cost of four wheeler purchased
from own sources

Type of Advance

Demand Loan /Term Loan (for 2nd hand vehicles only

Demand Loan)

Quantum of Loan

Maximum limits for finance :

1. Individuals (Resident in India)

a. For Indian make vehicles - Rs.50 lacs
b. For Companies and corporate entities Rs.100 lacs.
2. For Companies and corporate entities - Rs.200
lacs (Can be a fleet of vehicles)
3. Non-resident Indians - Rs.50 lacs.
The limits are subject to :
a. a. 24 times of gross monthly emoluments
in case of salaried employees/pension/ or
two times of gross average annual
income as per last 3 years I.T. Returns
b. b. Two times average annual cash accrual
(i.e. PAT + Dep.) as per firms/ companies
last 3 years audited balance sheet, P&L
A/c.
Net take home pay :
% of NTHP
Gross Monthly Income
Up to Rs.1.00 lacs
40 %
Rs. 1.00 lacs upto Rs.5.00 lacs 30%
Above Rs.5.00 lacs
25%
For Others: DSCR: Min.1.5

Repayment (New
Vehicles)

For Individuals - for new vehicles

4 wheelers - Max. 7 years.
2 wheelers - Max. 5 years.
For Corporates/Firms, etc. - Max. 5 years.
For second hand vehicles - Max. 3 years.

Security

Margin

i.

Hypothecation of vehicle to be purchased out of

Bank finance.

ii.

Charge to be registered with RTO.

iii.

Third party guarantee required in the following

cases Loans to NRIs Guarantee of Resident
Indian is required.

Individuals (including NRIs) : (For new vehicles)

Amount

Margin -%

NIL Margin
On Ex. show room Price -excluding
Upto Rs.10 lacs
comprehensive Insurance, Taxes and
Registration charges
15% Margin
Above Rs.10
On Road Price - including
Lacs to Rs.25
comprehensive Insurance Taxes and
Lacs
Registration charges
25% Margin
Above Rs.10
On Road Price - including
Lacs to Rs.25
comprehensive Insurance Taxes and
Lacs
Registration charges

For Corporate entities/firms, etc. : Min. 25%

For second hand vehicles : : Min. 30% ( on depreciated
value or value assessed by Valuer or sale consideration
whichever is lower)

BOI Star Personal Loan

Star Personal Loan Scheme provides loan to meet various Personal requirements of
customers and their family.

Bank offers loans for marriage expenses, medical expenses, educational expenses,
purchase of consumer durables etc. Maximum quantum of advance is Rs.10.00
lakhs, depending upon the income, with very attractive interest rate and easy
repayment plan.

Eligibility

Salaried employees, Professionals and individuals with high

net worth, regular pensioners or family pensioners drawing
regular monthly pension through Branch, Staff members,
retired employees (other than dismissed/compulsorily
retired) of our Bank.
Demand/Term Loan/Overdraft (reducible as per repayment
schedule)
Overdraft limit (not reducible as per repayment schedule)
maximum up to Rs.1 lac to confirmed permanent employees
of Central/State Govt. /Reputed Corporates and PSU's.

Purpose

Clean/Unsecured loans

Secured loans

Marriage expenses
of self, son,
daughter or a
dependent near
relative.

Repayment of
existing housing
loans from other
banks/Financial
Institutions, etc.

Medical Expenses
incurred/to be
incurred for self,
spouse, children,

Repairs/
Renovation/
Extension of
House property.

dependent near
relative.

Max. Loan
Min. Size of loan

For education of
self/spouse/
children/ near
dependent
relatives.

For repairs/
renovation/
extension of
existing house/flat.

Any other
personal expenses
of bonafide nature
as approved by the
Bank

Rs.5.00 lacs
Minimum size of loan: - At
Metro and Urban Centres:
Rs.10, 000/At Rural and Semi Urban
centres: No minimum size
of loan.

Education of self,
spouse, children,
near dependent
relatives.

Purchase of
consumer
durables,
computers,
professional
equipments etc.

Rs.10.00 lacs
Minimum size of loan: - At
Metro and Urban Centres:
Rs.10, 000/At Rural and Semi Urban
centres: No minimum size
of loan.

Quantum of Advance

10 times of
monthly net
Emoluments(take
home pay) in case
of salaried
Employees
50 % of Gross
Annual Income as
per last Income
Tax Returns for
professionals/indiv
iduals of high net
worth

20 times of
monthly Gross
Emoluments in
case of salaried
Employees

100 % of Gross
Average Annual
Income as per last
three years Income
Tax Returns for
professionals/indiv
iduals of high net
worth

Note :While fixing the limit. It should be ensured that the

net take home pay / Income (net of EMI of the proposed
advance) is not less than 40 % of gross income of the
applicants

Repayment

Clean/Unsecured loans
36 Equated monthly
instalments w.e.f. one
month after first
disbursement. Exceptional
cases up to 60 months

Secured loans
Maximum 60 Equated
monthly instalments w.e.f.
one month after first
disbursement from loan
account.

Security

Equitable/Legal Mortgage of commercial or residential

properties.
Hypothecation charge on assets acquired.
Collateral security in the form of pledge of gold/gold
ornaments, NSC/Indira Vikas Patra, Bonds, Assignment of
LIC policies, Relief Bonds etc.

Star Loan Against Property Scheme

1. PURPOSE :
1. To meet the credit needs of trade, commercial activity, other general
business/profession, as also for their bona fide requirements;
2. To meet educational expenses of family members including near relatives
3. To undertake repairs/renovation/extension to the residential/commercial property;
4. To purchase / construct residential house/flat, purchase of plot of land for construction
of house/ premises for business/commercial use *;
5. For Repayment of existing loans availed from other Banks / FIs conforming to the
extant guidelines regarding takeover of account.
Note:
1. Suitable declaration to be submitted by the applicant regarding the purpose.
2. The facility not extended for speculative purposes including investing in equities;
3. The facility is not extended to builders/developers/promoters/real estate agents for
real estate activities such as purchase of land/construction with intent to sell or
holding real estate stock for sale / re-sale purposes.
4. *Advance for purpose (d) above to be based on mortgage of property already owned
by the proponent.
2. ELIGIBLE CUSTOMERS :
People engaged in trade, commerce and business, professionals, self-employed,
individuals with high net worth, salaried people, Proprietary firms, Partnership firms,
Companies (Pvt. /Public Ltd.,) HUFs (excluding partnership firms where HUF is a
partner), Societies, Staff members, NRIs- subject to compliance of Banks/RBI
guidelines.
INELIGIBLE PERSONS: NBFC, Trust and Partnership firm where HUF is a partner
are not eligible for advances under this scheme.
ADVANCES TO INDIVIDUALS: MAXIMUM AGE LIMIT:
a) Individuals in permanent service max. 60 years.
b) For Proprietary concerns/Self Employed/non-salaried people Maximum -70 Years
(Age limit is the maximum age at the end of the repayment Period);
TYPE OF ADVANCE :

Demand/Term Loan , Overdraft (Reducible/Non-Reducible)

QUANTUM OF ADVANCE :
The quantum of advance to be related to the value of security, margin requirement , take
home pay and repayment capacity of the proponent , subject to limits as under :Demand/Term
Loan

Overdraft
(Reducible)

Overdraft
(NotReducible)

Individual-Salaried/ Self-employed/
Professionals

500

200

NIL

Doctor/s- in case of joint accounts all

to be doctors

500

500

NIL

Others i.e. Proprietorship/

Partnership Firm/Company etc.

500

500

500

7. CALCULATION OF QUANTUM OF ADVANCE:

1

Individuals-Salaried Employees /Self

Employed/Professionals

Doctor/s- in case of joint accounts all to

be doctors

3.

Others i.e. Proprietorship/ Partnership

Firm/Company etc.

48 times of average net emoluments (take

home salary) based on salary slip/Form
16/Income Tax Return OR 4 times of net
annual income with other rental income from
property etc. based on I.T returns for last 2/3
Financial Years .
4 times of average net annual income of last
2/3 years based on IT Returns for last 2/3
Financial Years

i.

For Loans / Reducible

Overdraft: 4 times of average net
annual income of last 2/3 years based
on IT Returns for last 2/3 Financial
Years.

j.
For Overdraft (Non
Reducible): 20% of annual turnover
based on last (F.Y) audited balance
sheet of the proponent. Audited
Balance sheet to be obtained for last
2/3 Years.-based on its number of

years existence.

MARGIN (ON VALUE OF PROPERTY):

1) Nil Margin for loan limit provided on the basis of Circle Rate/Registration value of the
property (100% Loan amount);
2) 60 % of Market value (40 % Loan amount);
3) 50% of Distress Sale Value (50% Loan amount); whichever is lowest of i, ii & iii.
*Value of property for calculation of quantum of advance/determining margin will be lowest
of Market value, Distress Sale value and Registration of value of property/similar property as
on date of valuation.

9. REQUIREMENT OF NET TAKE HOME PAY /DSCR- FOR LOANS :

For individuals:
Gross Monthly Income
Upto Rs.1.00 lacs
Rs. 1.00 lacs & above upto Rs.5.00 lacs
Above Rs.5.00 lacs

% of NTHP
40 %
30 %
25%

For Prop. Firm/Partnership Firm/Company(Loan /Reducible OD) : DSCR: Min.1.5;

b. For Overdraft facility(Non-reducible ) : ISCR Min.1.5

REPAYMENT TERMS:
For loans ( Repayable by EMI)

Max. 12 years by way of equated monthly

installments (EMIs)

Overdraft : (Reducible Limit)

Drawing Limit to be reduced on monthly basis

as per sanction terms to bring down the
balance to zero at the end of repayment period.
Total Repayment period of max. 12 years.
( Interest to be serviced on monthly basis)
Interest to be serviced on monthly basis, as per
sanction terms.

Overdraft: (Non-reducible)

In case of individuals Loan/Overdraft (Reducible) to be closed within the age limit as

prescribed.

13. SECURITY :
a. Equitable / Legal mortgage charge over the property (including registration of
equitable mortgage charge in applicable states & Registration of EQM charge
with CERSAI in eligible accounts) ;
b. Obtaining personal guarantee of additional individual(s) at the discretion of
the sanctioning authority.
Note:
(a) The property to be mortgaged should be in the name of the applicant or his/her spouse or
close relative as per Section 6 of Companies Act 1956 or persons representing relationship
such as firm / proprietor, partnership / partners, company/ directors. The person / entity in
whose name the property to be mortgaged to be either co-borrower or guarantor.
(b) Agricultural land not accepted as security for loans/advances under this scheme;
(c) Property owned by Company /HUF/Society etc. cannot be mortgaged for loan availed by
Directors/Karta or co-parceners /Office-Bearers.
14. CHARGES :
a. PROCESSING CHARGE (Exclusive of Service Tax):

One time @ 1% of sanctioned loan amount Min. Rs.5, 000/- a

0.50% of the Sanctioned/Reviewed limit min.Rs.5,000/- and m

a) 0.50% of the Sanctioned limit Min.Rs.5,000/- and max. Rs.
b) 0.25% of the Reviewed limit Min.Rs.2,500/- and max. Rs.1

b. EQUITABLE MORTGAGE FEE :

Limits upto
Rs.5,000/Rs.10.00 lac
Limits exceeding Rs.10,000/Rs.10.00 lac &
upto Rs.1.00
crore
Limits exceeding Rs.20,000/Rs.1.00 crore &
up to Rs 5.00
crore

c. OTHER CHARGES /EXPENSES: Document stamp charges, advocate fees,

architect/valuer fees, CERSAI Registration Charges etc., on actual basis.
Inspection charges should be recovered as per prevailing guidelines from time
to time.
INSURANCE:
The property mortgaged should be kept insured for full value against the risks of fire, natural
calamities, riots, civil commotion, earthquake, etc. with the usual bank clause (i.e. assigned to
the Bank) during the period of advance.
RATING EXERCISE :
The proponent will be eligible for loan subject to obtention of minimum marks or minimum
entry level norm fixed by the bank

 Founded on 7th September, 1906 by a group of eminent Businessmen from Mumbai. The
Bank was under private ownership and control until July 1969. The Bank was nationalized
on July 1969 along with 13 other Banks. Began Operations with one office in Mumbai,
with a paid-up capital of Rs.50 lakh and 50 employees.
2. aaa Mission: To Provide Superior, proactive banking service to niche markets
globally, while providing cost-effective, responsive service to others in our role as a
development bank, and in so doing, meet the requirements of our stakeholders. Vision : To
become the bank of choice for corporates, medium businesses and upmarket retail customers
and to provide cost effective developmental banking for small business, mass market and
rural markets.
3. CHAIRMAN / MANAGING DIRECTOR Shri. Alok Kumar Mishra ( FROM
2/08/2009)
4. CHAIRMANS PROFILE : Shri. Alok Kumar Mishra Born on 23rd September,
1952. Merit Scholar in M.sc.(statistics) from Lucknow university. CAIIB, FCIBS, FZIB,
AAIBF, Post Graduate Diploma in Personal Management. Joined Bank of India in January
1974 as a probationary Officer. Seconded as Managing Director of Indo-Zambia Bank
from June 1999 till May 2004. General Manager of the International operations of the
Bank after his return to India. Executive Director of Canara Bank (24th March 2006 to 3rd
June 2007). Chairman & Managing Director of Oriental Bank of Commerce from 4th
June 2007.
5. EXECUTIVE DIRECTOR Shri B.A. Prabhakar (15/10/2008 to 31/08/2013)
6. EXECUTIVE DIRECTORS PROFILE : Shri. B.A. Prabhakar Born on 4th August,
1953. Chartered Accountant & B.Com from the University of Mysore. Joined Bank of
Baroda as a Direct Recruit Officer in 1977. General Manager of Bank of Baroda for Nearly
8 Years. Served as Chief Executive of Bank of Barodas US operations.
7. HEAD OFFICE BANK OF INDIA STAR HOUSE C - 5, "G" Block, Bandra Kurla
Complex, Bandra (East), Mumbai 400 051. Ph: . 022-66684444

 8. MUMBAI MAIN BRANCH 70/80, MAHATMA GANDHI ROAD, POST BOX

NO.238, MUMBAI 400 001 Ph: 022-22624925
9. DEPOSIT SCHEMES Star Savings Plus (Privileged Customers) Convenience of
Savings account and returns of Fixed Deposit, Star Savings Plus offers host of benefits in a
minimum balance of just Rs 25,000 Star Current Deposit Plus A High-powered Current
account. Automatically transfers excess amount of minimum stipulated Balance to Fixed
Deposit ensuring Higher returns from idle funds.
10. Star Diamond Customers High value customers Star Diamond Customers get
personal Relationship Manager, Free ATM cum Debit Card, Standing instructions, Internet
Banking, ATM Banking, Instant Credit of Outstation Cheques, etc. Deposit Scheme for global
Investors/NRIs/PIOs Yield enhancing Schemes/Products for Global Investors / NRIs / PIOs
available
11. Star Supreme Floating Rate Deposit Scheme For High Net worth Individuals, Firms,
Companies, Societies, Trusts and other Corporate bodies, deposit of minimum amount Rs. 5
lakh for a tenture of 91 days to 5 years will earn variable interests.
12. HOST OF INSURANCE PRODUCTS FOR CUSTOMERS Star Flier Scheme for
Individual Diamond SB Customers SB Diamond customers (including NRIs) get free
personal accident Air Travel Insurance with a cover of upto Rs.5 lakhs. Star Domestic Travel
Insurance Bank of India offers to its Deposit Customers a Travel Insurance Policy cover for
travel by Road or Rail using public mode of transport, a Personal Accident cover upto Rs. 1
Lac at low premium. Accompanied baggage loss due to accident is also covered.
13. Deposit Linked Insurance Plan This Group Term Insurance Plan Covers all SB
Account holders, in the age of 18 to 54 years, life cover for Rs. 1 lakh and an additional Rs. 1
lakh in case of accidental death with a low premium. Family Floater Mediclaim Policy This
health insurance policy covers an entire family of self, spouse and two dependant children up
to 21 years as a unit and can be availed of by any or all family members, as and when the
need arises including cashless hospitalization at cost effective premium. Star Education Loan
Insurance Scheme This Scheme provides optional insurance cover to the student or his/her
parent (Co-borrower of a minor student) who has availed education loan from the Bank. The
low premium can be included in the loan amount & covers the repayment of the loan in the
event of insureds death during the duration of the loan i.e. course + moratorium period +
repayment period.
14. Home Loan Insurance a) Bank of Indias all Star Home Loan borrowers are
provided with FREE Personal Accident Insurance cover as part of the loan itself. b) Bank
has an optional insurance policy to cover the home loan risk. It is term insurance cover on the
life of the home loan borrower covering the home loan outstanding for which premium can
be included in the Home loan. Mutual Funds Bank has tied up with UTI MF, HDFC MF,
KOTAK MF, ING Investment Management and Franklin Templeton Investments.
15. SME FINANCING Bank of India Promotes industrialization in India by backing up
SMEs with finances for niche needs.
16. Star Dhanvantari Suvidha Scheme Loan for the medical professionals to set up new
clinic, expansion of existing clinic, purchase of equipment, etc. upto Rs. 50 lakhs, repayable
in EMIs for 7 years. Priyadarshini Yojna Scheme for all types of women entrepreneurs
including for the purpose of agriculture and higher education offering concessional rate of
interest up to 1% on applicable rate besides other relaxed terms/conditions. STAR LAGHU
UDYOG SCHEME SSI borrowers whose unit enjoys limits in excess of Rs. 10 lacs and
having net profits at least during the last 3 years and annual turnover in excess of Rs.50 lakhs
are eligible for advance facility 50% of regular limits enjoyed subject to maximum Rs.50
lakhs to meet temporary liquidity constraints

 17. DEBIT CARDS Starlinks International Debit cum ATM Card (VISA ELECTRON)
Customers having savings, current and overdraft accounts are eligible. The card can be used
at all ATMs of the Bank and ATMs in CASHTREE, BANCS, NFS and SBI networks and all
merchant outlets displaying the VISA logo world wide. All transactions on ATMs of the
Bank and cashtree network are free of charge.
18. BOI Global debit cum ATM CARD (MASTERCARD) Customers having savings,
current and overdraft accounts in any of the networked branches of the bank are eligible. The
card can be used at all ATMs of Bank and ATMs in CASHTREE, BANCS, NFS and SBI
networks and at all merchant outlets displaying Master Card Logo Worldwide.
19. CREDIT CARDS
20. INDIA CARD (MASTER CARD) Salaried and self employed individuals whose
annual income is Rs.75000/- and above are eligible. The card is valid at all ATMs and
merchant locations in India & Nepal Displaying the Mastercard logo. The Card is issued free
of cost.
21. GOLD CARD (VISA) Gold International (visa) For salaried and self employed
individuals with an annual income of Rs 1,50,000/- and above. Valid in India & Nepal. For
salaried and self employed individuals with an annual income of Rs 1,50,000/- and above.
Valid anywhere in the world.
22. Shatabdi Krishi vikas card (visa) & kisan samadhan Card Issued to Agricultural
clients of Bank as charge card. The card is valid in India & Nepal at all ATMs and Merchant
locations which display the VISA logo
23. Bank of Indias StarConnect Mobile Banking Service: Banking Transaction details.
Viewing of Account Balance. Mini-Statement. Self Transfer / Third Party Transfer of
Funds. Utility Bill Payments. Ticket Booking Features.
24. StarToken Internet banking
25. Features First Nationalized Bank in India to have set up a fully computerized
branch. First Nationalized Bank in India to set up ATM facility at the Mahalaxmi Branch
of Mumbai in 1989. Founder Member of SWIFT in India with the introduction of health
code system in 1982. Bank of India was the first Indian Bank to open a branch outside the
country, at London, in 1946, and also the first to open a branch in Europe, Paris in 1974.
Depository services to the stock broking community under the Bombay Stock Exchange
(BSE) and Bank of India joint venture called the BOI Shareholding Ltd.
26. Branch Network Head Office : MUMBAI Zonal Offices : 48 Branches : 3207
Extension Counters : 69 Total Outlets : 3276
27. BOI-OVERSEAS BRANCHES/REP OFFICES AND OVERSEAS & DOMESTIC
SUBSIDIARIES/ JT VENTURES
28. International forays/Business Bank has 24 branches and 5 representative offices
across the globe. Bank will be opening more branches in SAARC Region and Europe.
The Bank has opened Representative Office at Dubai on 03/09/2008. The Bank Holds RBI
approval for opening Representative offices/Branches in Doha, Karachi, Egypt,
Madagascar, China, New Zealand, Canada, Cambodia, Vietnam, Qatar & Bangladesh.
29. Performance Highlights
30. DEPOSITS (RS. CRORE)
31. Gross Advances (Rs. Crores)
32. NPA Management (Rs. Crore)
33. INDIAS BEST BANK 2008 Shri. T.S. Narayansami, CMD Bank of India, Receiving
The Best PSU Bank Award from Honble Finance Minister of India, Shri.P Chidambaram on
October 6, 2008

 34. INDIAS BEST PSU Bank award 2009 2nd time in a row! Shri. Pranab Mukherjee,
Honble Finance Minister of India, handing over the Best PSU Bank Award to Shri. Alok k
Misra, CMD - Bank of India in the Presence of Dr. Prannoy Roy, Chairman - NDTV on
October 26, 2009
35. Thank you