ERICSSON Business Objects KPIs generation Process documentation

Table of Contents
I.

Process .................................................................................................................................................. 2

II.

The table below describes the process for generating Radio BSS Voice KPIs....................................... 2

III.

The table below describes the process for generating Radio BSS Data KPIs .................................... 2

IV.

The table below describes the process for generating Core CS KPIs ................................................ 2

V.

The table below describes the process for generating Core PS KPIs .................................................... 3

VI.

Radio BSS Data KPIs .......................................................................................................................... 4

VII.

KPIs Formulas .................................................................................................................................... 7

VIII.

KPI counters descriptions.................................................................................................................. 9

IX.

Document control information ....................................................................................................... 13

I.

Process

II.
The table below describes the process for generating Radio BSS
Voice KPIs
Stage
1.
2.
3.
4.
5.
6.
7.

Description
Log in to Business Objects application
Create New report using BSDR81 Universe
Select raw counters as per below detailed procedure
Insert a new report to separate the Raw Counters report with calculated KPIs
Use below formulas to create KPIs in the New report

III. The table below describes the process for generating Radio BSS
Data KPIs
Stage
1.
2.
3.
4.
5.
6.
7.

Description
Log in to Business Objects application
Create New report using CELLGPRS Universe
Select raw counters as per below detailed procedure
Insert a new report to separate the Raw Counters report with calculated KPIs
Use below formulas to create KPIs in the New report

IV.

The table below describes the process for generating Core CS KPIs

Stage
1.
2.
3.
4.
5.
6.
7.

Description
Log in to Business Objects application
Create New report using CN_MSC, CN_MGW, ROUTE Universes
Select raw counters as per below detailed procedure
Insert a new report to separate the Raw Counters report with calculated KPIs
Use below formulas to create KPIs in the New report

V.

The table below describes the process for generating Core PS KPIs

Stage
1.
2.
3.
4.
5.
6.
7.

Description
Log in to Business Objects application
Create New report using CN_GSN, S_C_GSN Universes
Select raw counters as per below detailed procedure
Insert a new report to separate the Raw Counters report with calculated KPIs
Use below formulas to create KPIs in the New report

Purpose and scope

This document describes the Ericsson Network Statistics generation procedure using business objects. It
describes both Core and Radio KPIs counters.

Scope
This document covers:
1. Procedure to generate Ericsson KPIs
2. Counters to create Core, GPRS, Radio KPIs
3. KPIs counters descriptions
It does NOT cover:
1. Platform dependency procedure
2. Business objects installation and configurations

Applies to:
1. Performance Management Team
2. Network Optimization Team

Frequency
The procedures in this document will be carried out once, but amendments can be implemented
anytime if need be.

VI.

Radio BSS Data KPIs

Before you begin you need to have business object installed and configured
To create Radio voice KPIs in Business Objects.
Step
1.
2.
3.
4.
5.
6.

Action
Log in to Business Objects application
Go to FileNew
New report wizard will appear. Select Generate a standard Report then click Begin
Specify data access. Select universe click NEXT
Select a universe, Select BSDR81 Universe from the available list of universes, then finish
Query panel will appear with 3 frames.
a.) Classes and Objects
This frame lists all the KPIs counters and Objects types
b.) Result Objects
This section is used to build the query
c.) Conditions
This section is used to build query conditions

Select New to create a new report

New report wizard, then select begin button

Specify Data Access, then select NEXT

Select Universe BSDR81, then Finish

Note:
Repeat this exercise for core and GPRS. Select universes as per the guidelines

Result Objects Section

Classes and Objects
Section

Search the counter by

typing the counter here
Conditions Section

Query Panel.

Drag and drop the objects from the Classes and objects into results Objects
See below counters and formulas for the KPIS

VII. KPIs Formulas

a) Radio KPIs formulas
No KPI Name
1 SDCCH Blocking Rate

Formula
100*(<CCONGS> +<CCONGSSUB>) / (<CCALLS> + <CCALLSSUB>)

2 SDCCH Drop Rate

100*(<CNDROP> - <CNRELCONG>)/<CMSESTAB>

3 TCH Blocking Rate

100 * (<CNRELCONG> + <TNRELCONG>) / <TASSALL>

4 Call Setup Success Rate

100*(1- ((<CNDROP> - <CNRELCONG>)/<CMSESTAB>))*(<TCASSALL> /<TASSALL> )

5
6
7
8
9
10
11
12

13
14
15
16
17
18

Call Drop Rate

TCH Availability
TCH TRAFFIC CARRIED
FR TRAFFIC
HR TRAFFIC
Handover Success Rate
TCH Assignment Success Rate
Random Access Success Rate

100*(<TNDROP>/(<TCASSALL>+ (<SUMIHOSUCC>-<SUMIABSUCC>-<SUMIAWSUCC>)(<SUMOHOSUCC>-<SUMOABSUCC>-<SUMOAWSUCC>)))
100 * <C_TAVA> /<TNUCHCNT>
<C_TTRALACC>
<TFTRALACC>
<THTRALACC>
100 *(<SUMOHOSUCC> + <SUMEOHOSUCC>) / (<SUMOHOATT> + <SUMEOHOATT>)
100 * <TCASSALL> / <TASSALL>
100*(<CNROCNT>/(<CNROCNT>+<RAACCFA>))

SQI Samples
AMR_Traffic_HR
AMR_Traffic_FR
Erlang Minutes Per Drop
Cell Availability
Total DowntimeMins

100*(<TSQIGOODAF>+ <TSQIGOODSUBAF>+<TSQIGOODAH>+
<TSQIGOODSUBAH>+<TSQIGOOD>+<TSQIGOODSUB>)/((<TSQIGOOD>+
<TSQIGOODSUB>+<TSQIACCPT>+ <TSQIACCPTSUB>+<TSQIBAD>+
<TSQIBADSUB>)+(<TSQIGOODAF>+ <TSQIGOODSUBAF>+<TSQIACCPTAF>+
<TSQIACCPTSUBAF>+<TSQIBADAF>+ <TSQIBADSUBAF>)+(<TSQIGOODAH>+
<TSQIGOODSUBAH>+<TSQIACCPTAH>+ <TSQIACCPTSUBAH>+<TSQIBADAH>+
<TSQIBADSUBAH>))
<THV3TRALACC>/<THV3NSCAN>
<TFV3TRALACC>/<TFV3NSCAN>
<RPL>*<C_TTRALACC>/<TNDROP>
100*((1440-<Total DowntimeMins>)/1440)
=Round((<BDWNACC>/6) ,0)

b) Radio GPRS KPIs

No.
1
2
3
4
5

KPIs
GPRS UL Throughputs(Kbits)
GPRS DL Throughputs(Kbits)
EGPRS UL Throughputs(Kbits)
EGPRS DL Throughputs(Kbits)
Hard Blocking Rate

KPI Formula
<ULMSGTHR>/<ULMSGDATA>
<DLMSGTHR>/<DLMSGDATA>
<ULMSEGTHR>/<ULMSEGDATA>
<DLMSEGTHR>/<DLMSEGDATA>
100*(<FAILDLTBFEST>/<DLTBFEST>)

Soft Blocking Rate

((((<MUTIL12>)+(<MUTIL23>)+(<MUTIL34>)+(<MUTIL45>))*1+((<MUTIL1
3>)+(<MUTIL24>)+(<MUTIL35>))*2+((<MUTIL14>)+(<MUTIL25>))*3+(<M
UTIL15>)*4)/(((<MUTIL22>)+(<MUTIL12>))*2+((<MUTIL13>)+(<MUTIL23
>)+(<MUTIL33>))*3+((<MUTIL14>)+(<MUTIL24>)+(<MUTIL34>)+(<MUTIL
44>))*4+((<MUTIL15>)+(<MUTIL25>)+(<MUTIL35>)+(<MUTIL45>)+(<MU
TIL55>))*5))*100

TBF Drop Rate

Total GPRS Vol
Total EGPRS Vol

((<PREEMPTTBF>+<MOVECELLTBF>)/(<DLTBFEST><FAILDLTBFEST>))*100
(<DLMSGDATA>+<ULMSGDATA>)/8
(<DLMSEGDATA>+<ULMSEGDATA>)/8

7
8
9

VIII. KPI counters descriptions

a) Radio voice counters
No. KPIs Counters
1 BDWNACC
2 CCALLS
3
4
5
6
7
8
9
10
11
12
13
14
15

TNRELCONG
CCONGS
SUMIHOSUCC
SUMOHOSUCC
TAVASUB
TASSATT
TNUCHSUB
C_TAVA=(TAVAACC / TAVASCAN)
TFTRALACC
TNUCHCNT
THTRALACC
TDWNACC
TNDROP

16 TDWNSCAN
17 C_TTRALACC

TCONGSAS=((TFCONGSAS + THCONGSAS +
TFCONGSASSUB + THCONGSASSUB)

18

TCONGSHO=
(TFCONGSHO+THCONGSHO+TFCONGSHOSUB +
THCONGSHOSUB))
19
20 TCALLS
21 CNDROP
22 CCONGSSUB

Descriptions
Accumulated number of scans of the cell
where the BCCH was unvailable.
Call attempt counter
Number of released TCH due to radio
resource congestion
Congestion counter.
Incoming handover success
outcoming handover success
Available channels accumulated for subcell.
Number of assignment attempts on TCH
Number of defined channels subcell.

Available TCH channels accumulator / Number of

accumulations of available TCH channels counter.
Traffic level accumulator full rate
Number of defined channels.
Traffic level accumulator half rate
Cell downtime accumulator
Number of dropped connections
Number of accumulations of Cell downtime
accumulator
Full Rate + Half Rate Traffic

TFCONGSAS:Number of congestion at assignment

FR
THCONGSAS: Number of congestion at assignment
HR
TFCONGSASSUB: Number of congestion at
assignment, overlaid subcell FR
THCONGSASSUB: Number of congestion at
assignment, overlaid subcell HR
TFCONGSHO:Number of full rate congestion at
handover
THCONGSHO: Number of half rate congestion at
handover
TFCONGSHOSUB: Number of full rate congestion at
handover, overlaid subcell
THCONGSHOSUB: Number ofhalf rate congestion
at handover, overlaid subcell
Call attempt counter
Dropped connections due to failure.
Congestion counter for subcell.

23 CCALLSSUB
24 CMSESTAB
25 TASSALL
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45

CNRELCONG
CNROCNT
RAACCFA
PDRAC
CNUCHCNT
SUMEOHOATT
SUMIABSUCC
SUMIAWSUCC
SUMOABSUCC
SUMOAWSUCC
SUMEIABSUCC
SUMEIAWSUCC
SUMEOABSUCC
SUMEOAWSUCC
SUMIHOATT
SUMOHOATT
SUMEIHOSUCC
SUMEIHOATT
SUMEOHOSUCC
TCASSALL

46 TSQIBADSUB
47 TSQIGOODSUB
48 TSQIACCPTSUB
49 TSQIGOODSUBAF
50 TSQIGOODAH
51 TSQIACCPTAF
52 TSQIACCPTSUBAF
53 TSQIBADAF
54 TSQIBADSUBAF
55 TSQIGOODSUBAH

Call attempt counter for subcell.

Successful MS channel establishment on
SDCCHs.
Assignment attempts for all MS power classes
Number of SDCCH released due to radio
resource congestion.
Number of random accesses.
Failed random accesses.
Number of packet data random accesses.
Number of defined SDCCH channels.

Outcoming extranal handover attempt

incoming handover success to better cell
incoming handover success to worst cell
outgoing handover success to better cell
outgoing handover success to worst cell
incoming external handover success to better cell
incoming external handover success to worst cell
outgoing external handover success to better cell
outgoing external handover success to worst cell
incoming handover attempt
outgoing handover attempts
incoming external handover success
incoming external handover attempts
incoming external handover success
Assignment complete for all MS power classes
Number of measurements with unsatisfactory
speech quality in overlaid subcell.
Number of measurements with good speech
quality in overlaid subcell.
Number of measurements with acceptable
speech quality in overlaid subcell.
Number of measurements with good speech
quality in overlaid subcell, AMR FR.
Number of measurements with good speech
quality, AMR HR.
Number of measurements with acceptable
speech quality, AMR FR.
Number of measurements with acceptable
speech quality in overlaid subcell, AMR FR.
Number of measurements with unsatisfactory
speech quality, AMR FR.
Number of measurements with unsatisfactory
speech quality in overlaid subcell, AMR FR.
Number of measurements with good speech
quality in overlaid subcell, AMR HR.

Number of measurements with acceptable

speech quality, AMR HR.
Number of measurements with unsatisfactory
speech quality, AMR HR.
Number of measurements with unsatisfactory
speech quality in overlaid subcell, AMR HR.
Number of measurements with good speech
quality, AMR FR.
Number of measurements with good speech
quality.
Number of measurements with unsatisfactory
speech quality.
Number of measurements with acceptable
speech quality

56 TSQIACCPTAH
57 TSQIBADAH
58 TSQIBADSUBAH
59 TSQIGOODAF
60 TSQIGOOD
61 TSQIBAD
62 TSQIACCPT
63 THV3TRALACC

AMR half rate Traffic level accumulator

Number of accumulations of AMR half rate
traffic level counter.

64 THV3NSCAN
65 TFV3TRALACC
66 TFV3NSCAN
67 TSQIACCPTSUBAH

AMR Full rate Traffic level accumulator

Number of accumulations of AMR Full rate
traffic level counter.
Number of measurements with acceptable
speech quality in overlaid subcell, AMR HR.

b) Radio GPRS counters

No. KPIs Counters
1 CS12ULSCHED
2 CS12DLSCHED
3 MC19ULSCHED
4
5
6
7
8
9
10

AVAILRBLKS
USEDDLRBLKS
USEDULRBLKS
ULINTBGVOL
DLINTBGVOL
ULGMMVOL
DLGMMVOL

11 ULMSGDATA
12 DLMSEGDATA
13 ULMSEGDATA

Descriptions
Number of RLC data blocks scheduled by MAC protocol for CS-1/2 and RLC ack
mode, UL. TBFs carrying EIT excluded.
Number of RLC data blocks scheduled by MAC protocol for CS-1/2 and
RLC ack mode, DL. TBFs carrying EIT excluded.
Number of RLC data blocks scheduled by MAC protocol for MCS-1-9
and RLC ack mode, UL. TBFs carrying EIT excluded.
Number of available 20 ms RLC blocks on all allocated PDCHs (DL and
UL).
Number of occupied (scheduled) radio blocks DL.
Number of occupied (scheduled) radio blocks UL.
Total number of Interactive & Background PFCs UL.
Total number of Interactive & Background PFCs DL.
Total number of GMM/SM signaling UL
Total number of GMM/SM signaling DL
Accumulated LLC data volume for interactive/background, GPRS
capable MSs, UL.
Accumulated LLC data volume for interactive/background, EGPRS
capable MSs, DL.
Accumulated LLC data volume for interactive/background, EGPRS
capable MSs, UL.

14 ULMSGTHR
15 DLMSGTHR
16 DLMSEGTHR
17 ULMSEGTHR
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33

DLMSGDATA
DLTBFEST
MUTIL15
MUTIL25
MUTIL35
MUTIL45
MUTIL55
MUTIL14
MUTIL24
MUTIL34
MUTIL44
MUTIL13
MUTIL23
MUTIL33
MUTIL12
MUTIL22

34 FAILDLTBFEST
35 MOVECELLTBF
36 PREEMPTTBF

Accumulated LLC data volume for interactive/background, GPRS

capable MSs, UL.
Accumulated weighted LLC throughput for interactive/background,
GPRS capable MSs, DL.
Accumulated weighted LLC throughput for interactive/background,
EGPRS capable MSs, DL.
Accumulated weighted LLC throughput for interactive/background,
EGPRS capable MSs, UL.
Accumulated LLC data volume for interactive/background, GPRS
capable MSs, DL.
Number of DL TBF establishment requests.
Number of DL TBFs scanned where 1 out of 5 PDCHs are reserved.
Number of DL TBFs scanned where 2 out of 5 PDCHs are reserved.
Number of DL TBFs scanned where 3 out of 5 PDCHs are reserved.
Number of DL TBFs scanned where 4 out of 5 PDCHs are reserved.
Number of DL TBFs scanned where 5 out of 5 PDCHs are reserved.
Number of DL TBFs scanned where 1 out of 4 PDCHs are reserved.
Number of DL TBFs scanned where 2 out of 4 PDCHs are reserved.
Number of DL TBFs scanned where 3 out of 4 PDCHs are reserved.
Number of DL TBFs scanned where 4 out of 4 PDCHs are reserved.
Number of DL TBFs scanned where 1 out of 3 PDCHs are reserved.
Number of DL TBFs scanned where 2 out of 3 PDCHs are reserved.
Number of DL TBFs scanned where 3 out of 3 PDCHs are reserved.
Number of DL TBFs scanned where 1 out of 2 PDCHs are reserved.
Number of DL TBFs scanned where 2 out of 2 PDCHs are reserved.
Number of unsuccessful DL TBF establishment requests due to lack of
resources.
Number of released TBFs due to move of cell and GPRS support is
removed.
Number of released TBFs due to preemption.

IX. Document control information

Document status
Document Number
Version
Issue Date
Owner
confidentiality

ERICSSON Business Objects KPIs generation

Process documentation
1.0
1-Dec-11
NSN-Performance Management Team
Private and Confidential

Document history
The history of changes made to this document is shown below.
Version
1.0

Date
1-Dec-11

Approval
This document has been approved for publishing by:
Reviewed by:
Authorized by:

Distribution
Controlled copies of this document are distributed as follows
No.

Issued To

Summary of Changes
First Issue