Professional Documents
Culture Documents
Implementer StudyGuide PDF
Implementer StudyGuide PDF
1. System Access
2. Application & Module
Access
3. Table and Field Access
1. Physical Server
2. Database Server
3. Application Server
Application/Module access is
secured by....
Roles
DENY access
636
32-character
tomcat/mySQL
stats.do
side_door.do
cache.do
Personalize Dictionary>add
the Unique field> Check the
field.
getValue('fieldName')
current.variable_pool.<variable_name>
OR current.variables.<variable_name>
HTTPs
No
Yes
g_scratchpad
Web services
1. Application Server
2. Network
3. Browser
1. Conditional Expressions
2. Scripts
3. Roles
service-oriented architecture
(SOA)
ServiceNow provides
customers with a dedicated
database, application and data
isolation using which one of
the following models?
SN supports publishing access
to its underlying table
structures and their associated
data through....
single-tenant
TODAY's transactions
1. incident.number (table.field)
2. task.number (parent table.field)
3. *.number (any table.field
4. incident.* (table.any field)
5. task.* (parent table.any field)
6. . (any table.any field)
Import Sets
MID Server
From Service-Now to
Customer
1. Views
2. Default Value
3. UI Policies
4. Form fields
5. Form sections
6. Related lists
7. GlideAJAX
8. Display Business Rules
1. Data Population
2. Authentication
What is an OU definition?
What is HTTP?
What is PDPDOT?
What is POP3?
What is RAD?
Rapid Application
Development (methodology)
What is RDN?
What is RIDAC?
Contact Hi (SN)
What is SMTP?
What is SOAP?
producer.VARIABLE_NAME
to reference values inputted by
a user.
mail.service-now.com
What is WSDL?
What is XML?
-transaction logs
-business rules running
(before vs. async)
Test Connection
WSDL
Background Scripts,Import
from XML, Modifying ACLs.
1. Memory
2. Database Connections
3. Semaphores (every transaction needs
one)
4. Scheduled Workers (every transaction
needs one)
5. Threads (every transaction needs one)
1. Query optimization
2. Size of table/number of rows
3. Hardware Limitations
(memory could be a factor bc
it's based on license count)
1. CPU
2. Memory (when main
memory is full we start
reading and writing from the
disk which slows performance)
When Using
"g_form.getReference()" what
is best practice?
When using
g_form.getReference(), what
happens when you use the
callback function?
.nil()
Business Rule