Store clerk: Hello. Can I help you?

Customer: Yes, please. Im looking for a CD for my friend.

Store clerk: OK. What type of music does your friend like?
Customer: He prefers R&B. Can you recommend anything?
Store clerk: Of course. How about Alicia Keys?
Customer: Thats a good idea. He loves Alicia Keys. Where are the Alicia
Keys CDs?

Store clerk: Theyre on that shelf.

Customer: Thank you!
Store clerk:

Youre welcome.

Useful Expressions
What do these expressions mean? Which of these
would the customer say? Which would the store
clerk say?

Can I help you?

Can you recommend anything?
Where are the _________?
What type of ___________ does he like?
Is this a gift?
I recommend______________.
What size is he? / What size do you need?
Im looking for ________________.
Do you have anything specific in mind?
Id like _______________.
What are your preferences? / What does he prefer?
I prefer ____________________.

What other expressions do you need to offer or ask

for help in a store?

Now, in groups you are going

to write your own dialogues.
Example dialogue:
Store clerk: Hello. Can I help you?
Customer: Yes, please. Im looking for a gift for my friend.
Store clerk: OK. Do you have anything specific in mind?
Customer: No, but he loves movies. Can you recommend anything?
Store clerk: Of course. What kind of movies does he prefer?
Customer: He likes comedies and old films. He also doesnt like long films. He
really likes the Marx brothers.

Store clerk: We have lots of Marx brothers films. Theyre next to the action
films.

Customer: Thank you!

Store clerk:

Youre welcome.