P A N D O R A

T R A I N I N G

pandora.edu.vn

A C A D E M Y

Pandora Training Academy (PTA) is a "boutique" training center which specializes

in professional skills and communication. PTA was founded with a mission to
accompany enterprises to resolve the diffculties in training your employees.
Three main fields of PTA include:
Professional & Communication skills in business setting
Specific soft skills
Certificates & training in Maritime/Offshore & Aviation

W H O W E AR E
We are Pandora, from the Greek word meaning "all-gifted" and "all-giving". We are a team of people
gifted with diverse base of practical experience in varied professions and industries, backed by the appropriate
academic qualifications and certifications.

VISION
We are the preferred global partner in providing real skills to
real people in the real world.

MISSION
To provide relevant training and development programs that
will enable our partners to excel in what they do.

WHAT WE DO
We are energized to inspire people
and organizations to become best at
what they do. We find satisfaction in
giving our partners innovative
solutions for continuing
improvement. We embrace the
delight in giving enablement to
individuals and groups to achieve
the common goal success.

OUR METHODS
We DO MEASURE our results
BEFORE - AFTER method
One DOESNT fit all
HAND-ON approach

OUR CURRICULUM
Practical - daily use conversation
Up - to - date information
Less homework - more interactions

C O R E VALU E
TAILOR-MADE CUSTOMIZE PROGRAM TO FIT AND
SOLVE YOUR ORGANIZATIONS PROBLEM
Based on Business Analysis approach, we customize our
program to fit your organization.
The training place can easily switch from our center venue to
your office, your factory or even your retail stores, whatever
place your staff can best learn and practice their real work
skills.

NOT ONLY ENGLISH BUT PRACTICAL SOFT SKILLS

Our program is not only English but the combination of
knowledge and skills for employees to approach every daily work
situation with confidence.
The course program has been developed under the consultancy
of experts in every business fields, moreover, is not limited but
flexible and be updated frequently.

NOT ONLY SKILLS BUT ALSO THE MINDSET & ATTITUDE

Though we understand, a skillful person just can be best at
work when hes equiped with right mindset and attitude.
Though our program, the trainees not only learn skills but
aloso the right knowledge to be ready working professionally.

OUR TRAINING PROGRAMS

PA N D O R A S S E S S I O N S
GENERIC SOFT SKILLS

SPECIFIC SOFT SKILLS

Professional Skills &

Communication (PSC)

PROFESSIONAL CERTIFICATES
A
ATES
& TRAINING

Effective Negotiation

Certs: Marlins, ELPAC& ECDIS

The programs help you know how

to work professionally, from a junior

Have you ever thought about

getting a promotion? Have you ever

We are proud to be the first

approved test center in Vietnam to

to a manager level, by providing you

practical skills and proficient
mindset.

thought about reaching the peak of

your carrer within the field that you
are in? You are in the right place
then. With specific, practical and
advanced skills set, it's our belief
that we would essort you to success

provide the English Proficiency Tests

and Training Courses of Maritime
and Aviation, under the laws of IMO
and ICAO.

The trainees will experience a real

working enviroment, through real
working cases.

P R O F E S S I O N A L S K I L L S A N D C O M M U N I C AT I O N 1
Level: Junior
Overall objective: Essential skills designed for junior level for better job performance
GREETING

BUSINESS CARD EXCHANGE

TASK TAKING

Getting to know someone

Trainees know how to greet a person using proper body
language...

Knowing how to give and receive a business card

Culture awareness in business card exchange
Do and dont in business card exchange

Knowing how to use a task taking form

EFFECTIVE SCHEDULING

TO DO LIST & CHECK LIST

REPORTING

Understanding the importance of a schedule

Knowing how to do an effective daily working schedule

The importance of to do list and check list

Steps to do a to do list and check list

Types of reports, steps to do a good report

Using active listening techniques to confirm the given task

BRAIN STORMING

NOTE TAKING

TELEPHONE ETIQUETTE

Definition of brain storming

Knowing how to use brain storming at work

Tips & steps for a good note taking

Tools and tips to deliver clear messages via phone

FOLDERS MANAGEMENT

SKYPE AND ANTIVIRUS PROTECTION

AND MORE...

Ways to have good folders management

Applicatons of Skype at work and how to use virus software

in an effective way

P R O F E S S I O N A L S K I L L S A N D C O M M U N I C AT I O N 2
Level: Senior
Overall objective: Crucial skills designed for plan-to-be manager that lead to success
SELF-MOTIVATION

DECISION MAKING

ACTIVE LISTENING

Knowing why self-motivation is important and how to

self-motivate

Step to make effective decisions, tools could be used in

making decisions

Active listening theory and active listening techniques

GOAL SETTING

ACTION PLANNING

DELEGATION

How to set a smart goal, application of goal setting at work

Steps and tools to turn your idea into actiona

Techniques and tools to effective delegation

REPORTING

PROBLEM SOLVING

STRESS MANAGEMENT

Types of reports, steps and tools to build a good report

Alternatives, implementing solutions

Understanding causes of stress and keys to successful

stress management

RISK MANAGEMENT

INTERVIEWING

AND MORE...

Knowing steps and tools for better risk management

Knowing how to define and choose good candidates during

a job interview

P R O F E S S I O N A L S K I L L S A N D C O M M U N I C AT I O N 3
Level: Manager
Overall objective: Specific skills designed for successful directors and leaders
SELF-AWARENESS

SELF-REGULATION

SELF-MOTIVATION

Knowing how to identify your strengths and weaknesses

that leads you to a successful leadership style

The art of self-motivation which helps people walk to the

end of their carrier path with success

The art of self-motivation which helps people walk to the

end of their carrier path with success

BUILDING UP COMPANY CULTURE

MOTIVATE OTHERS

EMOTIONAL MANAGEMENT

Knowing how to build up a company culture

Theory and practice of motivating others

Self-emotion control

STRATEGIC THINKING

CREATIVE THINKING

AND MORE...

Knowing how to do strategic thinking

Learning how to have creative thinking that would lead your

company to success

LEADER
success IS ALL ABOUT
growing YOURSELF
BEFORE YOU ARE A

LEADER
success IS ALL ABOUT
growing o t h e r s
WHEN YOU BECOME A

-Jack Welch-

Developed on MARLINS ENGLISH LANGUAGE TRAINING SOLUTION

Consulted by Mr. DO THAI BINH the author of
ENGLISH VIETNAMESE MARITIME DICTIONARY

M AR L I N E
APPROVED TEST CENTER

CE RTIFICATE

LEVEL
L
EVE
EV
EL 1
1A
A

Seafarers must now demonstrate knowledge of English

adequate for professional and safety purposes

No

SKILLS

Asking for and giving personal information, identifying nationalities

Describing crew position, practicing ordinal numbers, telling the time,

talking about daily routines

Identify places on board, describing location

Identify safety equipment, distinguishing safety commands, describing

the location of safety equipment

Describe geographic location, identify direction

Asking for and giving directions, finding your way around the vessel and
in town

Express likes and dislikes

Describe leisure activities

Describe the frequency of daily activities

Seafarers must now demonstrate knowledge of English

adequate for professional and safety purposes

No

SKILLS

Describe activities on board in action distinguish between routine

activities and current actions

Choose food and drinks, expressing preference, asking for food

Identify emergency situations, recognizing emergency procedures,

producing accurate commands

Check food supplies, giving details of quantities and weights,

calculating prices

Compare and contrast sizes, speeds, age, using communication

equipment, discussing work- related equipment

Describe people, comparing physical appearances, describing

personalities, asking for descriptive information

Identify and describing current and future weather conditions,

interpreting weather maps, completing chart information

LEVEL
L
EVEL 1
1B
B

SKILLS

LEVEL
LEV
LE
VEL 2A
2A

No
1

Describe past events

Report statistical information

Ask for and describing details of past events

Describe injuries resulting from accidents, describing causes and means of prevention

Describe complete procedures

Interpreting and producing abbreviated written communications, asking for and giving advice

Describe continuous actions in the past

Describe arrangements for future voyages, discussing schedules, predicting future events

LEVEL 2B

No

SKILLS

Discuss ways for improving English at sea, exchanging opinions, discussing language learning

Guided telephone conversation, talk about travel plans, meeting people

Exchange information ( incident on board), air travel

Discuss experiences of driving, safety requirement in the work place, safety and risks on board

Talk about weather: cause and effects of El Nino

Describe stages of production , information exchange ( vessels histories), the history of a shipping company

Describe arrangements for future voyages, discussing schedules, predicting future events

LEVEL 3

No

SKILLS

Exchange opinions, discuss possible outcome of an situation , responding to a news

Exchange opinions about changes in shipping

Discuss onboard system, dictating SMCP

Marine pollution prevention, statistical information, prediction and warnings

Discussing personal reaction in hypothetical situations, exchanging ideas ( problem solving), travel and tourism

Discuss maritime superstition, talk about maritime legend, exchanging opinions

Describe stages of production , information exchange ( vessels histories), the history of a shipping company

Describe arrangements for future voyages, discussing schedules, predicting future events

E L PAC

APPROVED TEST CENTER

CE RTIFICATE

OUR PARTNERS

OUR CLIENTS

THANK FOR WATCHING

PANDORA TRAINING ACADEMY

Add: 19 Pho Duc Chinh Street, Nguyen Thai Binh Ward, District 1, HCMC
Tel: (+84) 8 6295 9110 (+84) 8 6295 9120
Email: info@pandora.edu.vn
Website: www.pandora.edu.vn