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Dos & Donts for Evangelists on the Road
So you are an evangelist? Congrats, you probably have the best job in the world.
Or are you just interested in becoming an evangelist? Anyways this guide should
answer some of the most important questions and explain some of the most
common task.
Keep one thing in mind while reading this guide: In the end being an
Evangelist is all about sharing. Sharing know-how, sharing tools, sharing best
practices, sharing slides, sharing code. Share it with your customer and with your
colleagues. In the moment anybody else reuses anything you created before
you did a perfect job and were a successful evangelist.
This document was written to provide a basic guide through the daily business of
an evangelist. Not all of the content might be applicable to your current situation
but it should give you good insights into the general direction. The document
Contents
1
Pre Events....................................................................................................... 4
1.1
1.2
1.3
1.4
1.5
1.6
1.7
Tell your colleagues & marketing team that you will be there...................4
1.8
1.8.1
1.8.2
1.9
During Events.................................................................................................. 6
2.1
At the booth.............................................................................................. 6
2.1.1
2.1.2
2.1.3
Do housekeeping................................................................................ 6
2.2
During discussions.................................................................................... 6
2.2.1
Be friendly. Always!............................................................................. 6
2.2.2
2.2.3
Do not blame all the fault to other Microsoft employees (or corp)!....6
2.2.4
2.3
On stage.................................................................................................... 6
2.4
2.4.1
2.5
Be available........................................................................................ 6
2.5.1
2.5.2
2.5.3
Visit sessions...................................................................................... 7
2.5.4
Note feedback..................................................................................... 7
Post Event....................................................................................................... 8
3.1
3.2
Feedback................................................................................................... 8
3.2.1
Collect Feedback................................................................................. 8
3.2.2
Read Feedback.................................................................................... 8
3.3
Social Media.............................................................................................. 8
3.4
Follow Up................................................................................................... 8
3.4.1
Social Media........................................................................................ 8
3.4.2
Questions............................................................................................ 8
3.5
Audit Success............................................................................................ 8
3.6
Lessons learned........................................................................................ 8
3.7
3.7.1
1 Pre Events
1.1 Find a clear mission
Be sure to know why you are at that event. What are your goals? What do you
want to achieve? How could you prove success? If possible define metrics. Make
sure you define metrics that are measureable by you.
1.7 Tell your colleagues & marketing team that you will be there
Tell your marketing colleagues that youll be at the event. They might have
additional tasks and missions for you and might help you in advertising.
1.11 Infrastructure
1.11.1
Make sure your hardware will work. Think about backing up slides and demos to
Onedrive for business or put them into VS Online. Maybe you can also consider
to setup a Virtual Machine that will work as a Demo-Machine with your working
environment installed. Just in case your hard disk dies. Make sure you have
adapters for video signals and network. Also prepare for a bad internet
connection.
1.11.2
Make sure your software will work. If you have software that will run out of
licencing make sure you know when it will run out and update the license in time.
(E.g. developer license for Windows Store Apps). Always ensure that the software
installed is allowed to be shown in public and not Microsoft-Internal software or
under NDA. Otherwise use a second machine or a virtual machine.
1.11.3
WIFI/Internet connection
Big venues with plenty of people in it tend to have crappy internet. Think about
the internet connection you will need. Make sure you have an LTE backup, if
possible. Make sure your quota limit wont exceed during presentation. Make
sure you will be able to connect it might not work if youre presenting in the
basement. Even if all thinks should work, they might still fail. Prepare backup
slides or videos that cover the most important parts.
1.12.1
Preparation takes as long as it takes. Make sure you plan for preparation time
when you sign up for a talk. Make sure you have a talking point thats worth the
time of your talk.
1.12.2
Mirror Practice
Do some mirror practicing or cold runs. You dont really have to stand in front of
a mirror, but make sure you talk loudly during the test runs, otherwise you wont
find the words you need, when you are presenting in front of an audience. An
excellent idea is to present to colleagues before to present to an external
audience.
1.12.3
If you are planning demos with live coding make sure you have the code you
need backed up somewhere, e.g. in a .txt file on your desktop. In case of a
blackout, just copy and paste the code instead of live coding.
2 During Events
2.1 At the booth
2.1.1 Engage with attendees
Engage with people who are in close distance to the booth (or you) and seem to
be afraid to ask for something. Youre working for Microsoft people might be
afraid to talk to you for a thousand reasons. Show them theres no real reason.
2.1.3 Do housekeeping
Make sure you dont eat at your booth, you dont have drinks at the booth and
clean up your booth from time to time.
2.2.3 Do not blame all the fault to other Microsoft employees (or corp)!
Even when critisizm is very hard its highly unprofessional to point to someone
else and blame him when talking to a customer. It seems to be the easiest way
out of a lot of discussions but it just shows that a) you dont have impact b) you
dont trust your own company. None of it should be true. If it is, talk to your
manager after the event but dont make it a topic in public.
2.3 On stage
Make sure you behave appropriate on stage. In Germany use Du or Sie as
appropriate. Dont bash competitors or colleagues or the audience or anybody
else. You are a professional speaker dont use rude slang or dirty words in front
of a professional audience.
3 Post Event
3.1 Event summary / report
Report your event to the DL by using the email template. If you find the time,
add details about the location and general event setup. Choose the To-Line
wisely. Probably there are plenty folks at Microsoft who just dont care. Dont
spam.
3.2 Feedback
3.2.1 Collect Feedback
Try to collect feedback from attendees to every aspect that is of interest for you
and that could help make the event better next time. Sometimes people dont
like to criticize, but the honest opinion of them is the only way to get better. Try
to get people in a 1 on 1 and just ask them to tell you highlights and lowlights. It
will be easier for them to tell the truth when they can also mention something
positive. Dont force them of course. Dont justify afterwards. Just note it and
make sure to consider it next time.
3.4 Follow Up
3.4.1 Social Media
Check social media for mentions. Engage with the attendees.
3.4.2 Questions
If there are questions left from the event, try to involve and answer them. Tweet
and blog about it, if you dont have a personal contact information.