BARNINI DUTT

Mobile No: 9477059791

barninighosh87@gmail.com
Profile

Business Associate

Years of Experience

3.5 Years

Project Experience in
Relation to Scope of Work

Expertise in GIS Data management, spatial analysis, Data Quality checking, GIS
Data migration, QA/QC-data cleansing, Data conversion, Data enrichment in
Power Utility GIS, Service-Desk Analyst, SAP IS-U Device Management

CAREER PROFILE:
BUSINESS ASSOCIATE with TCS (under RT Network Solutions payroll from June 2014-Nov 2015)
Project: The project has been initiated with a mission to minimize the AT&C loss and to reduce outage and
interruptions under the regulations and funding from Ministry of Power (Govt. of India).
1.

Project Title: NE-RAPDRP GIS System Implement

Responsibilities:

Data Migration of pre-existing and survey data to ESRI based Geo-database,

GIS Data Quality Assurance (Quality checking, Quality Assurance, Digitization, Spatial adjustment).
Data uploading on ArcSDE and Oracle Database.

Data synchronization between GIS & SAP ISU

Conducting gap analysis, assess scope of studies & suggest solutions through GIS

Troubleshooting any problems arising in the process.

BUSINESS ASSOCIATE with TCS (under SYSTEM & SERVICEs payroll from Aug 2012-June 2014)
Project: The project has been initiated with a mission to minimize the AT&C loss and to reduce outage and
interruptions under the regulations and funding from Ministry of Power (Govt. of India)
2.

Project Title: WB-RAPDRP GIS System Implementation

Responsibilities:

Ensuring Quality of GIS data (Quality checking, Quality Assurance, Digitization, Spatial adjustment).

Data uploading on ArcSDE and Oracle Database.

Troubleshooting any problems arising in the process

Monitoring, assignment of tasks, scheduling, liaising with client and higher management and vendors
involved in the implementation.
Vendor co-ordination

3.

Project Title: WB-RAPDRP SAP-ISU

Responsibilities:

Functional Knowledge of SAP ISU modules DM, EDM, FICA in order to meet with clients specific
business requirements.

Support activities in Device Management.

4.

Part of post-go live support team and have been involved in supporting Client in day to day activities in
Device Management area to and fixing the issues.

Monitoring of implausible meter reads and taking the corrective action.

Project Title: WB-RAPDRP Service Desk Manager

Responsibilities:

Problem Analysing and Handling Tickets of SAP DM, SAP EDM.

Handling incident and providing solution with in SLA time frame.

Resolved issues by troubleshooting software, guiding client through corrective steps; escalating problems
to second level; tracked status of problems and solutions.

Documented thoroughly all incidents in Service Now. Relate, link, and assign incidents to the appropriate
teams

Degree and Date

Institute and University
Masters in Business
NSHM Knowledge Campus, Kolkata
Administration,
(West Bengal University of Technology)
June-2012
Bachelors of Arts,
Gokhale Memorial Girls College, Kolkata
June-2009
Higher Secondary,
Gokhale Memorial Girls School, Kolkata (West
Bengal Board)
2006
Secondary,
Holy Child Girls High School, Kolkata (West
Bengal Board)
2004
Managed Tier-I Service Desk Performance

Major and Specialization

MARKETING & SYSTEMS

ENGLISH (HONS)
HUMANITIES

RANGE OF TECHNOLOGY EXPERIENCE:

Software Skillsets

ESRI, ArcGIS10.1, ArcSDE9.3, ArcObjects, Schneider ArcFM, SAP ISU R/3.

PROFESSIONAL SKILLS:

General skills such as good diagnostic and problem solving skills, good communication skills, plus an
enthusiasm and desire to self teach and learn new technology and skills.
Can multitask and balance priorities with work load.
Responded to client inquiries and requests and resolved issues efficiently and professionally.
Maintained good relationship with client and increased client satisfaction and loyalty.

QUALIFICATIONS: