User Guide PDF

Version: 7.
User Guide
BlackBerry Messenger
Published: 2012-11-20
SWD-20121120113029963
Contents
Getting started: BBM .................................................................................................................................... 5
About BBM .................................................................................................................................................. 5
Requirements .............................................................................................................................................. 5
New features ................................................................................................................................................ 5
Shortcuts: BBM ............................................................................................................................................ 6
Change your display picture or display name ................................................................................................. 6
Add a contact by scanning a barcode ............................................................................................................ 6
Display your profile barcode on your smartphone .......................................................................................... 7
Create a group .............................................................................................................................................. 7
How to: BBM ................................................................................................................................................ 8
Status and profile ......................................................................................................................................... 8
Chats ........................................................................................................................................................... 9
Adding or deleting contacts ........................................................................................................................ 13
Working with contacts ................................................................................................................................ 16
BBM connected apps ................................................................................................................................. 19
BBM Groups .............................................................................................................................................. 20
Restoring your BBM data ............................................................................................................................ 31
View activity updates .................................................................................................................................. 32
Change the options for activity updates ....................................................................................................... 32
Check for the latest version of BBM ............................................................................................................ 32
Personalize: BBM ....................................................................................................................................... 33
Change your display picture or display name ............................................................................................... 33
Change your status ..................................................................................................................................... 33
Show what you're listening to ...................................................................................................................... 33
Change chat bubble colors ......................................................................................................................... 34
Change the display options for your contact list ........................................................................................... 34
About sounds for BBM ................................................................................................................................ 34
Rename a contact ...................................................................................................................................... 35
Change a contact's display picture ............................................................................................................. 35
Troubleshooting: BBM ................................................................................................................................ 36

My display picture isn't animating ............................................................................................................... 36
A contact that I tried to add to BBM is not appearing ................................................................................... 36
I cannot scan a barcode ............................................................................................................................. 36
I cannot send a picture ............................................................................................................................... 37
My contacts and groups are missing ........................................................................................................... 37
Some features are not available in BBM ...................................................................................................... 38
Legal notice ............................................................................................................................................... 39
User Guide
Getting started: BBM

About BBM
You can use BlackBerry Messenger to chat and share voice notes, pictures, videos, and other files with friends who have a
BlackBerry smartphone. With BBM, you can enjoy chatting in real-time with your friends and knowing when someone has
read your message. The BBM Groups feature lets you share pictures, lists, appointments, and more with a group of family
members, friends, or co-workers.
You must have a wireless service data plan to use BBM. Depending on your wireless service provider or organization, some
features might not be supported. For more information about BBM, visit www.blackberry.com/support.
Requirements
At least 5.5 MB of available application storage

BlackBerry Device Software 6.0 or later
A wireless service data plan
Depending on your wireless service provider or organization, you might not be able to use BlackBerry Messenger.
New features
The new features and enhancements for BlackBerry Messenger 7.0 include the following items:
BBM Voice
You can now participate in voice chats over a Wi-Fi connection.

In BBM, an icon at the top of the chat screen indicates if the contact is available for a voice chat.
When you receive a voice chat request, a distinct sound let's you know that someone wants to
talk.
To start a voice chat, in a chat, do one of the following:
Press the Send key on your BlackBerry smartphone.

Click the voice chat icon at the top of the screen.
Select the option from the menu.
(Requires BlackBerry Device Software 6.0 or later.)

More emoticons
Express yourself using over a dozen new emoticons.
User Guide
Backup and restore

changes
After setting up BBM, your contacts, profile, and group membership are now automatically
backed up over the wireless network based on your BlackBerry ID.
To restore your BBM data, open BBM 7.0 or later and enter the same BlackBerry ID that you used
to set up BBM.
Shortcuts: BBM
Depending on the typing input language or the keyboard that you are using, some shortcuts might not be available.
Shortcuts that you use in other BlackBerry smartphone applications, such as in the Messages application, might also be
available in BlackBerry Messenger.
Clear a draft message in a chat
Press and hold the Shift key and the Delete key.
Navigate to another category on the contact list screen
Press the Space key.
Mark a picture in a group as a favorite
Press the F key.
Change your display picture or display

name
Change your display picture to suit your mood using a variety of images, including animated pictures. Depending on your
wireless service provider or organization, contacts might not see the display picture that you set.
If you're in a hurry, you can update your display name directly from your contact list by clicking the text at the top of the
screen. To exit inline editing, just scroll down.
1.
On the contact list screen, press the
key > View My Profile.
To change your display picture, press the

center the picture in the box. Press the
2.
key > Change Display Picture. Click a picture. If necessary,

key > Crop and Save.
To change your display name, type a new name.
Press the
key > Save.
Add a contact by scanning a barcode

Before you begin: To perform this task, your BlackBerry smartphone must have a camera.
User Guide
The person might need to accept your invitation before the person is added to your BlackBerry Messenger contact list. If
you have NFC technology on your smartphone, you can also add contacts using BlackBerry Tag. For more information
about NFC technology, see the main help.
1.
2.
Hold your smartphone so that all four corners of the barcode appear on your screen. Continue to hold the smartphone
until you hear the success beep.
key > Invite to BBM > Scan a PIN barcode > Start Scanning.
Display your profile barcode on your

smartphone
When you display the barcode for your BlackBerry Messenger profile on your BlackBerry smartphone, other people can
scan your barcode and add you to their BBM contact list.
You must accept the person's invitation before you are added to the person's BBM contact list.
1.
2.
In the PIN Barcode field, click Show.
Create a group
When you create a group, you automatically become an administrator for the group.
Depending on your wireless service provider or organization, you might not be able to use the BBM Groups feature.
1.
2.
Type a name for the group.
3.
Type a description that people see when they receive the invitation to the group.
4.
Change the Group Icon field.
5.
To prevent members from inviting other people to the group, change the Allow Non-admin Members To Invite
Others field to No.
6.
Click Create Group.
key > New Group.
User Guide
How to: BBM
How to: BBM

Status and profile
Change your status
You can change your status message from your profile by typing a message, changing your status to busy, or selecting a
saved status.
If you're in a hurry, you can update your status directly from your contact list by clicking the text at the top of the screen. To
exit inline editing, just scroll down.
Click the Status field and click a status.
In the Personal Message field, type a status message. Press the
key > Save.
Show what you're listening to

You can share which media files you're listening to with your BBM contacts.
When you're listening to music, your status message updates to display the current song title and artist (if available). Your
status message returns to the last message that you typed when you're done listening to music.
1.
Press the
2.
Select the Show What I'm Listening To checkbox.
3.
Press the

key > Save.
Create a custom status

If you have a status that you use often, such as when you're going on vacation, you can save it for another time. Your
custom status is added to the bottom of the status list.
1.
2.
Click the Status field > Personalize Status.
3.
Type a status.
4.
Click OK.
User Guide
How to: BBM
Change your display picture or display name

1.

2.

Press the
key > Save.
Chats
Start a chat
1.
On the contact list screen, in a contact category, click a contact.
2.
Type a message.
3.
To add an emoticon, press the
4.
Press the Enter key or Send Message key.
key > Add Smiley. Click an emoticon.
Start a voice chat

You can start or join voice chats in BBM on smartphones running BlackBerry Device Software 6.0 or later. From a chat, you
can start a voice chat by clicking the voice chat icon, pressing the Send key on your BlackBerry smartphone, or selecting
the option from the menu.
1.
Connect your smartphone to a Wi-Fi network.
2.
In BBM, during a chat, press the
3.
To minimize the call so that you can send a file, click Open Chat.
key > Contact <contact's name> > Start Voice Chat.
To end a voice chat, click the End key or icon.
User Guide
How to: BBM
Send a file to a contact

Depending on your wireless service provider or organization, this feature might not be supported.
In BlackBerry Messenger, during a chat, press the
key > Send.
To send a picture, click Picture. Click a picture or click Camera to take a new picture. Type a message. Click Send. If
necessary, select a picture size option. Click OK.
To send a voice note, click Voice Note. Record your message. Click Send.
To send a document, click File. Click a file.
To send a contact card of a BBM contact, click BBM Contact. Click one or more contacts. Click OK.
To send a contact card of a contact from the Contacts application, click BlackBerry Contact. Click a contact.
To send an appointment attachment, click Appointment. Click an appointment. Type a message. Click Send.
View a larger version of a picture that you received

If you receive the full-size version of a picture, this feature is not available. The contact that sent you the picture must
accept your request for a larger version.
1.
In BlackBerry Messenger, during a chat, highlight a picture that you received.
2.
Press the
3.
When you receive a larger version of the picture, click the picture.
key > Request Higher Quality Picture.
Ping a contact
When you ping a contact, the contact's BlackBerry smartphone vibrates.
key > Ping Contact.
Send your GPS location to a contact

Before you begin: If your BlackBerry smartphone does not have an internal GPS receiver, you must have paired your
smartphone with a Bluetooth enabled GPS receiver to perform this task.
Depending on your wireless service provider, wireless service plan, or organization, this feature might not be supported.
key > Send > Location.
If you're using BlackBerry 6 or later, click My Location > Attach.
If you're using BlackBerry Device Software 5.0, click Send.
10
User Guide
How to: BBM
Add more contacts to a chat

The person who started the chat must permit the contacts to be added to the chat.
1.
During a chat, press the
2.
Click one or more contacts.
3.
Click OK.
key > Invite Others.
key > View Participants.
To view chat participants, press the
Send a broadcast message

You can send a message to multiple BlackBerry Messenger contacts at one time.
1.
2.
Type a message.
3.
Change the Category field.
4.
Select the check box beside the contacts.
5.
Click Send.
key > New Broadcast Message.
Switch chats
1.
2.
Click a contact.
key > Switch Chat.
Email, copy, or clear a chat

Depending on your wireless service plan or organization, you might not be able to email or copy a chat.
1.
During a chat, press the
2.
Click one of the following:
Email Chat
Copy Chat
Clear Chat
key.
11
User Guide
How to: BBM
End a chat
1.
On the contact list screen, highlight a chat.
2.
Press the
key > End Chat or Leave Conference.
Chat options
Turn on chat history
You can save chat history on your BlackBerry smartphone or on a media card.
Depending on your organization, this feature might not be supported.
1.
2.
Change the Save Chat History field to Device or Media Card.
3.
Click OK.
4.
Press the
key > Options.
key > Save.
Change chat bubble colors

You can specify chat bubble colors for your BlackBerry Messenger contacts instead of using the default color for individual
chats, multiperson chats, and BBM Group chats.
1.
From a contact's profile, change the Bubble Color field to a color or back to the default option.
2.
Press the
key > Save.
To return all of your contacts to the default color, press the

Reset.
key > Options. Beside the Bubble Colors field, click
Change voice note options

By default, you do not receive a prompt to accept or decline voice notes that contacts send you or a prompt to start
recording before you send a voice note.
1.
12
key > Options.
To stop accepting voice notes automatically from contacts, clear the Automatically Accept Voice Notes
checkbox.
To stop recording voice notes automatically, clear the Automatically Record When Sending Voice Notes
checkbox.
User Guide
2.
Press the
How to: BBM
key > Save.
Prevent chats from appearing in the Messages application

1.
key > Options.
2.
Clear the Show Chats in Messages Application check box.
3.
Press the
key > Save.
To receive chats in the Messages application again, select the Show Chats in Messages Application checkbox.
Turn off ping vibration

1.
key > Options.
2.
Clear the Vibrate When Receiving a Ping checkbox.
3.
Press the
key > Save.
To turn on ping vibration again, select the Vibrate When Receiving a Ping checkbox.
Adding or deleting contacts

Add a contact by scanning a barcode
Before you begin: To perform this task, your BlackBerry smartphone must have a camera.
The person might need to accept your invitation before the person is added to your BlackBerry Messenger contact list. If
you have NFC technology on your smartphone, you can also add contacts using BlackBerry Tag. For more information
about NFC technology, see the main help.
1.
2.
key > Invite to BBM > Scan a PIN barcode > Start Scanning.
Add a contact by typing an email address or PIN

The person must accept your invitation before the person is added to your BlackBerry Messenger contact list. If you have
NFC technology on your smartphone, you can also add contacts using BlackBerry Tag. For more information about NFC
technology, see the main help.
1.
key > Invite to BBM.

13
User Guide
How to: BBM
2.
Type part or all of the contact information in the field at the top of the screen.
3.
Click the contact information.
4.
If necessary, change the Send Using field or the Category field.
5.
Click Send.
Add a contact that uses text messaging

If you add a person who uses text messaging as a contact to BlackBerry Messenger, you receive text messages from the
person and you can send text messages to the person in BBM. This feature allows you to send and receive text messages
and instant messages from one application.
Depending on your wireless service plan or organization, this feature might not be supported. Extra fees might apply for
sending or receiving text messages.
1.
2.
Type part or all of the contact information.
3.
Click the contact information.
4.
If necessary, change the Category field.
5.
If necessary, type the name that you want to appear in your BBM contact list.
6.
Click Add Contact.
key > Invite to BBM > Add a contact to text within BBM.
For more information about text messaging, on the menu in the Messages application, click Help.
Display your profile barcode on your smartphone

When you display the barcode for your BlackBerry Messenger profile on your BlackBerry smartphone, other people can
scan your barcode and add you to their BBM contact list.
You must accept the person's invitation before you are added to the person's BBM contact list.
1.
2.
In the PIN Barcode field, click Show.
Receive text messages from your BBM contacts in

BBM
Before you begin: To perform this task, you must have linked a BlackBerry Messenger contact with a contact who has a
phone number in the Contacts application.
You can receive text messages from and send text messages to BBM contacts in BBM. This feature allows you to send and
receive text messages and instant messages from one application.
14
User Guide
How to: BBM
Depending on your wireless service plan or organization, this feature might not be supported. Extra fees might apply for
sending or receiving text messages.
1.
key > Options.
2.
Select the Show Text Messages From Contacts Linked With BlackBerry Contacts checkbox.
3.
Press the
key > Save.
Start asking a security question when adding contacts

When you add a contact by typing an email address or PIN or by selecting a member from a group, you can ask that person
to answer a security question before the person is added to your BlackBerry Messenger contact list.
1.
2.
Select the Display Security Question on Invitations checkbox.
3.
Press the
key > Options.
key > Save.
To stop asking a security question, clear the Display Security Question on Invitations checkbox.
Delete a contact
If you delete a BlackBerry Messenger contact, you are likewise deleted from that person's contact list in BlackBerry
Messenger.
1.
On the contact list screen, in a contact category, highlight a contact.
2.
Press the
3.
If necessary, select the Ignore future invitations check box.
4.
Click Delete.
key > Delete Contact.
Unignore a contact
When you unignore a contact, you can receive invitations from the contact again.
1.
2.
Beside the Ignored Contacts field, click Edit.
3.
Select the check box beside the contact or contacts that you want to unignore.
4.
Click OK.
key > Options.
15
User Guide
How to: BBM
Working with contacts

Search for a contact
You can search for display names and group names on the contact list screen in BlackBerry Messenger. If you or the
contact has changed the contact's display name, you might not be able to find the contact using the search feature.
On the contact list screen, type the name of a contact or group.
To clear the search results, press the Escape key.
View a contact's profile

1.
On the contact list screen, highlight a contact.
2.
Press the
key > View Contact Profile.
To view a larger size of a contact's display picture, press the
key > Enlarge Display Picture.
Rename a contact
1.
2.
Press the
3.
Type a new name.
4.
Press the

key > Save.
To view the contact's current display name, click Reset.
Change a contact's display picture

Before you begin: To perform this task, you must have linked the BlackBerry Messenger contact with the Contacts
application.
You can replace a contact's display picture in BlackBerry Messenger with the contact picture from the Contacts
application. If the contact picture changes, the display picture in BlackBerry Messenger is updated automatically to match
the contact picture.
1.
16
User Guide
How to: BBM
2.
Press the
3.
Change the Use BlackBerry Contacts Image field to Yes. If you do not see this option, the contact picture is already
showing in BlackBerry Messenger.
4.
Press the
key > Save.
To view the current display picture that the contact has set, change the Use BlackBerry Contacts Image field to No.
Link a contact with the Contacts app

When you link a contact with a contact in the Contacts application, you might be able to perform additional tasks using
BlackBerry Messenger. For example, during a chat, you might be able to quickly call or send an email message to the
contact from the menu.
If contacts do not have display pictures in BlackBerry Messenger, their contact pictures from the Contacts application
appear in BlackBerry Messenger instead.
1.
2.
Press the
key > Link with BlackBerry Contact.
If the contact is in the Contacts application, if necessary, click Select Contact. Click a contact.
If the contact is not in the Contacts application, click New Contact. Type the contact information. Press the
key > Save.
To view the contact's information that appears in the Contacts application, press the
Contact Card.
To unlink the contact from the Contacts application, press the
key > View BlackBerry
key > Remove Link with BlackBerry Contact.
Receive notification when a contact becomes available

Each time that you set BlackBerry Messenger to notify you when a contact becomes available, you receive a notification.
1.
On the contact list screen, highlight a contact whose status is set to Busy.
2.
Press the
key > Set Contact Alert > OK.
To turn off the notification, press the
key > Clear Contact Alert.
View, search, or delete the chat history for a contact

You can only perform this task if you previously turned on chat history.
1.
2.
Press the
key > View Chat History.

17
User Guide
How to: BBM
To search the chat history, type the text. Click Search Results.
To delete the chat history for the individual contact, highlight a chat history. Press the
Contact's History > Delete.
To delete the chat history for all contacts, press the
key > Delete
key > Delete Complete History > Delete.
Add a contact category

1.
2.
Type a name for the contact category.
3.
Click OK.
key > New Contact Category.
To move some of your contacts into the contact category, click the contacts. Click OK.
Move a contact to another contact category

1.
2.
Press the
3.
Click a contact category.
key > Move Contact.
Rename or delete a contact category

You can only delete contact categories that you added, and you must move contacts out of a contact category before you
can delete it.
1.
On the contact list screen, highlight a contact category.
2.
Press the
key.
To rename the contact category, click Rename Category. Type a new name. Click OK.
To delete the contact category, click Delete Category > Delete.
Overwrite contact pictures with display pictures

Before you begin: To perform this task, you must have linked at least one BlackBerry Messenger contact with the Contacts
application.
When you use this feature, for linked contacts, contact pictures that appear in other applications (for example, in the
Contacts application) are overwritten with display pictures from BBM.
18
User Guide
How to: BBM
1.
2.
Select the Replace BlackBerry Contact Pictures With BBM Pictures checkbox.
3.
Press the
key > Options.
key > Save.
To stop overwriting contact pictures with display pictures, clear the Replace BlackBerry Contact Pictures With BBM
Pictures checkbox.
BBM connected apps

About BBM connected apps
You can connect some of the applications that you download from the BlackBerry App World storefront to BBM. With BBM
connected apps, you can chat with your contacts and other BBM users, post recent app activities to your BBM profile for
your contacts to see, and host or join events. Do more with BBM today!
To use this feature, you might need a wireless service data plan that supports the BlackBerry App World storefront or
browsing.
Post recent app activities to your BBM profile

When you turn on this option, your BBM contacts can see which BBM connected apps you downloaded and your latest
activities right from your BBM profile.
1.
2.
Beside Application Access, click Edit.
3.
Beside an app, click Edit.
4.
Select the Post recent activities to my profile checkbox.
5.
Press the
key > Options.
key > Save.
To delete an activity update, highlight an update on your profile. Press the
key > Remove activity > OK.
Ignore invitations to become a BBM contact

By default, users in BBM connected apps can invite you to their BBM contact list.
1.
2.
Beside the Application Access field, click Edit.
3.
Beside the application, click Edit.
4.
Select the Ignore invitations to become a BBM contact checkbox.
key > Options.
19
User Guide
How to: BBM
Unignore application invitations from a contact

When you unignore app invitations from a contact, you can receive invitations from the person again.
1.
2.
Beside the Ignored Application Invitations field, click Edit.
3.
Click a contact.
4.
Click OK.
key > Options.
Disconnect an app from BBM

When you disconnect an app from BBM, the application itself is not removed from your BlackBerry smartphone. If you
want to delete the application, you can do so at any time.
1.
2.
Beside Application Access, click Edit.
3.
Beside an app, click Edit.
key > Options.
4.
Change the Connect to BBM field to Disconnected.
5.
Press the
key > Save.
BBM Groups
Getting started with BBM Groups
About BBM Groups
You can use the BBM Groups feature of BlackBerry Messenger to create or join a group of people that you want to stay
connected with, such as family, friends, or co-workers. In a group, you can chat, share pictures and lists, create
appointments, and more. Each group can have up to 30 members, and you can be in a group with people who aren't part
of your BBM contact list.
Create a group
When you create a group, you automatically become an administrator for the group.
20
User Guide
How to: BBM
Depending on your wireless service provider or organization, you might not be able to use the BBM Groups feature.
1.
2.
Type a name for the group.
3.
Type a description that people see when they receive the invitation to the group.
4.
Change the Group Icon field.
5.
Others field to No.
6.
Click Create Group.
key > New Group.
Join a group by scanning a barcode

To perform this task, your BlackBerry smartphone must have a camera.
Depending on your wireless service provider or organization, you might not be able to use BBM Groups.
1.
2.
key > Scan BBM Group Barcode > Continue.
Send a chat, picture, or list to a person that is not a member of the group
1.
In a group, click Chats, Pictures, or Lists.
2.
If necessary, click a group chat, picture, or list.
3.
Press the
4.
Click an option.
key > Send <type of group data> To.
Add a group to the Home screen of your smartphone

When you add a shortcut icon for a group to the Home screen of your BlackBerry smartphone, you can access the group
quickly without first opening BlackBerry Messenger.
1.
On the contact list screen, in the BBM Groups category, highlight a group.
2.
Press the
key > Show on Home Screen > OK.
To delete the shortcut icon from the Home screen, press the
key > Remove From Home Screen.
Change group options

1.
On the contact list screen, in the BBM Groups category, click a group.
2.
Press the
key > View Group Details.

21
User Guide
3.
4.
How to: BBM
To change the group icon, change the Group Icon field.
To share or stop sharing your status with members, change the Share My Status Message field.
To turn on group chat history, change the Save Chat History field to Device or Media Card.
To save group pictures, change the Save Pictures field to Media Card or Device.
To prevent group activities from appearing in the Messages application, beside the Message List Integration
field, click Settings. Select an option. Click OK.
To stop receiving notifications for group activities, change the Turn Off All Notifications For This Group field to
Yes.
If you are an administrator of the group, do any of the following:
To change the group description, type a new description.
Others field to No.
To change the password that a member can type to become an administrator of the group, click Set or Change.
Press the
key > Save.
Members
Invite a BBM contact to join a group
When you invite a BlackBerry Messenger contact to join a group, the contact must accept your invitation before the contact
is added to the group.
Depending on the permissions that an administrator of the group has set, you might need to be an administrator of the
group to perform this task.
1.
In a group, click Members > Invite to BBM Group > Select from BBM contacts.
2.
If necessary, change the Category field.
3.
Select the checkbox beside the contact.
4.
Click Send.
Add a member by scanning a barcode

To perform this task, your BlackBerry smartphone must have a camera.
Depending on the permissions that the administrator of the group has set, you might need to be an administrator of the
group to perform this task. If you have NFC technology on your smartphone, you can also add members using BlackBerry
Tag. For more information about NFC technology, see the main help.
1.
In a group, click Members > Invite to BBM Group > Scan a PIN barcode > Start Scanning.
2.
22
User Guide
How to: BBM
Display the group barcode on your smartphone

When you display the barcode for a group on your BlackBerry smartphone, other people can scan the barcode to join the
group.
Depending on the permissions that an administrator of the group has set, you might need to be an administrator of the
group to perform this task.
1.
2.
Press the
key > View Group Details > Display Group Barcode.
Invite a member to become a BBM contact

When you invite a member to become a contact, the member must accept your invitation before the person is added to
your BlackBerry Messenger contact list. After you invite a member from a group to become a BBM contact, you can start a
private chat by clicking the member.
1.
In a group, click Members.
2.
Highlight a member who is not yet a BBM contact.
3.
Press the
key > Invite to BBM > Yes > Send.
The member remains in the Pending category in your BBM contact list until the member responds to your invitation.
Delete a member from a group

To perform this task, you must be an administrator of the group.
If you added the member as a BlackBerry Messenger contact, you might also want to delete the contact from your
BlackBerry Messenger contact list.
1.
2.
Highlight a member.
3.
Press the
key > Remove <member's name> > Remove.
Leave a group
After you leave a group, the group no longer appears on the contact list screen in BlackBerry Messenger, and you no longer
receive activity updates for the group.
1.
2.
Press the
key > Leave Group > Leave Group or Delete Group.
23
User Guide
How to: BBM
Group chats
Start a new group chat
All members of a group can see group chats.
1.
In a group, click Chats.
2.
Press the
3.
Type a subject for the group chat.
4.
Click Create.
key > New Chat.
Delete a group chat

Before you begin: To perform this task, you must be an administrator of the group and the group must have more than one
group chat.
1.
In a group, click Chats.
2.
Highlight a group chat.
3.
Press the
key > Delete Chat > Delete.
Pictures
About pictures
You can share pictures with all of the members in a group. You can share pictures that are stored on your BlackBerry
smartphone, or if your smartphone has a camera, you can take a picture. You can mark pictures as favorites, comment on
pictures, and add voice notes to pictures.
A group can contain up to 20 pictures. Pictures in a group are deleted from your smartphone automatically after 28 days,
unless you mark a picture as a favorite or change the group options to save group pictures to your BlackBerry smartphone
or a media card.
Share a picture with a group

All members of a group can see pictures that you share. Pictures in a group are deleted from your BlackBerry smartphone
automatically after 28 days, unless you mark a picture as a favorite or change the group options to save group pictures to a
media card or, if available, to the built-in media storage on your smartphone.
1.
24
In a group, click Pictures > Share Picture.
User Guide
How to: BBM
2.
Click a picture or click Camera to take a new picture.
3.
Type a caption.
4.
To add a voice note, click the Add Voice Note icon > Record > Attach.
5.
Click Send.
Discuss a picture
You can discuss a picture with all members of the group.
1.
In a group, click Pictures.
2.
Click a picture.
3.
Press the
4.
Type a message.
5.
Click Add Comment.
key > Discuss Picture.
Mark a picture as a favorite

When you mark a picture as a favorite, you continue to see the picture in the group on your BlackBerry smartphone even
after 28 days. Other members might not see the picture after 28 days. Depending on the group options that you have set
for pictures, other members of the group might be notified when you mark a picture as a favorite.
1.
2.
Highlight a picture.
3.
Press the
key > Tag as Favorite.
To stop displaying a picture as a favorite, click Remove Favorite Tag.
Add or replace a voice note

You can only record voice notes for pictures that you have shared with the group.
1.
2.
Click a picture that you shared.
3.
Press the
key > Add Voice Note or Replace Voice Note > Record > Attach.
Play a voice note

You can play a voice note that a member of the group has added to a picture.
1.
2.
Click a picture that has a voice note.

25
User Guide
3.
Press the
How to: BBM
key > Play Voice Note.
Change a caption
1.
2.
3.
Press the
4.
Type a new caption.
5.
Click Send.
key > Edit Caption.
Delete a picture from a group

After you delete a picture from a group, you can no longer see it in the group on your BlackBerry smartphone. Other
members might continue to see the picture.
1.
2.
3.
Press the
4.
If you shared the picture or if you are an administrator of the group, to delete the picture for all members, click Yes.
key > Delete Picture > Yes.
Lists
About lists
You can create lists to share with all members in a group. You can assign due dates, change the priority level for list items,
and set an owner for list items. You can also change list items or mark them as completed. Members can comment on list
items and send a list to people outside of the group.
Create a list
1.
In a group, click Lists > Start New List.
2.
Type a name for the list.
3.
Click OK.
Discuss a list
You can discuss a list with all members of the group.
1.
26
In a group, click Lists.
User Guide
How to: BBM
2.
Click a list.
3.
Press the
4.
Type a message.
5.
Click Add Comment.
key > Discuss List.
Add a list item

1.
2.
Click a list.
3.
Click Create New Item.
4.
Type a name for the list item.
5.
Perform any of the following actions:
6.
To add a category for the list item to appear under, type a category name.
To assign responsibility for the list item to a member, type part of the member's name. Click the member.
To set the priority level for the list item, change the Priority field.
To specify a due date, change the Due field. Click Date. Click a date. To set the priority level to automatically
change to high at a specified time for a list item with a due date, change the Make high priority field.
Click Save.
Change a list item

1.
2.
Click a list.
3.
Click a list item.
4.
To change the list item information, perform any of the following actions:
5.
6.
To mark a list item as completed, change the Status field to Completed.
To rename the list item, type a new name for the list item.
To add a category or change the category that the list item appears under, type a category name.
To change the priority level or due date for the list item, perform any of the following actions:
To assign responsibility for the list item to a member, type part of the member's name. Click the member.
To set the priority level for the list item, change the Priority field.
To specify a due date, change the Due field. Click Date. Click a date. To set the priority level to automatically
change to high at a specified time for a list item with a due date, change the Make high priority field.
Click Save.
27
User Guide
How to: BBM
Sort a list
You can sort a list on your BlackBerry smartphone using different criteria.
1.
2.
Click a list.
3.
Press the
4.
Click a criteria.
key > Sort By <list item information>.
Delete one or more list items

After you delete a list item from a list in a group, it can be restored only by another member.
1.
2.
Click a list.
3.
If necessary, highlight a list item.
4.
Press the
5.
key.
Delete Item
Delete Completed Items
Remove Deleted Items
Click Delete.
Restore a list item

When a member of a group deletes a list item, it appears crossed out in the list. Only another member can restore the list
item.
1.
2.
Click a list.
3.
Highlight a deleted list item.
4.
Press the
key > Recreate Deleted Item.
Delete a list
1.
2.
Highlight a list.
3.
Press the
28
key > Delete List > Delete.
User Guide
How to: BBM
Group calendar
About the group calendar
You can create appointments and share them with all of the members in a group. Members can add, change, or delete
appointments from within the group. Appointments that are created in a group also appear in the calendar application on
your BlackBerry smartphone.
For more information about using the calendar features, on the menu in the calendar application, click Help.
Create an appointment
Appointments that you create and share with a group appear in every member's calendar.
1.
In a group, click Calendar > New Appointment.
2.
Type the appointment information.
3.
If necessary, change the Recurrence field.
4.
Press the
5.
Click Yes.
6.
Click a group.
key > Save.
Change an appointment
Changes that you make appear in every member's calendar.
1.
In a group, click Calendar > View Groups' Calendar.
2.
Click an appointment.
3.
Change the appointment information.
4.
Press the
key > Save.
View all group appointments

Appointments for all groups that you are a member of appear in the same calendar view.
In a group, click Calendar > View Groups' Calendar.
Delete an appointment
When you delete an appointment from a group, it no longer appears in your Calendar application.
29
User Guide
How to: BBM
1.
In a group, click Calendar > View Groups Calendar.
2.
Highlight an appointment.
3.
Press the
4.
If you created the appointment or if you are an administrator of the group, to mark the appointment as cancelled in all
members' calendars, click Yes.
key > Delete > Delete.
Group administration
About group administrators
When you create a group, you become the administrator for the group automatically. As an administrator you can delete
pictures and appointments for all members in a group. Administrators of a group can also control membership of the
group, set or change the administrator password, and delete the group.
Set an administrator password

Before you begin: To perform this task, you must be an administrator of the group.
The password must be at least four characters in length. A member can type the group password that you set for the group
to become an administrator.
1.
2.
Press the
3.
Type a password.
4.
Click OK.
key > Administration > Set Administrator Password.
Change the administrator password

A member can type the administration password that you set for the group to become an administrator. The password
must be at least four characters in length.
1.
2.
Press the
3.
Type a new password.
4.
Click OK.
key > Administration > Change Admin Password.
Assign or remove administrator permissions

30
User Guide
How to: BBM
A group can have multiple administrators.

1.
2.
Highlight a member.
3.
Press the
4.
key > Administration.
To assign administrator permissions to the member, click Grant Admin Privileges.
To remove administrator permissions from the member, click Remove Administrator Privileges. If necessary,
click Continue.
Click OK.
Become an administrator
Before you begin: To perform this task, an administrator of the group must have set an administrator password and
provided you with the password.
1.
2.
Press the
3.
Type the administrator password for the group.
4.
Click OK.
key > Administration > Make Me An Administrator.
Delete a group
When you delete a group, items in the group, including shared pictures, lists, and appointments, are deleted for all
members.
1.
2.
Press the
key > Administration > Delete Group > Yes.
Restoring your BBM data

After setting up BBM 7.0, your BBM contacts, profile, and group memberships are automatically backed up over the
wireless network based on your BlackBerry ID.
After updating your BlackBerry Device Software or deleting your BlackBerry smartphone data, you can restore your BBM
data by opening BBM 7.0 or later and entering the same BlackBerry ID that you used to set up BBM.
Related information
My contacts and groups are missing, 37
31
User Guide
How to: BBM
View activity updates

The activity updates list displays certain activities, such as when display pictures are changed or when members join a
group. After you clear the activity updates list or restart your BlackBerry smartphone, the Recent Updates button might not
appear until you receive new activity updates.
On the contact list screen, click Recent Updates.
To clear the activity updates list, press the
key > Clear All.
Change the options for activity updates

1.
2.
key > Options.
To change the number of updates that appear in the activity updates list, change the Show Recent Updates field.
To stop grouping the activity updates for a contact or group, clear the Combine Recent Updates From Same
Contact or Group check box.
Press the
key > Save.
Check for the latest version of BBM

Depending on your version of BlackBerry Messenger or your organization, this feature might not be supported.
You can download the latest version of BBM manually from the BlackBerry App World storefront. For more information
about the BlackBerry App World storefront, on a computer visit www.blackberry.com/appworld.
1.
2.
Press the
key > About BlackBerry Messenger.
3.
Press the
key > Check for Update.
32
key > Options.
User Guide
Personalize: BBM
Personalize: BBM
Change your display picture or display
name
1.

2.

Press the
key > Save.
Change your status

You can change your status message from your profile by typing a message, changing your status to busy, or selecting a
saved status.
If you're in a hurry, you can update your status directly from your contact list by clicking the text at the top of the screen. To
exit inline editing, just scroll down.
Click the Status field and click a status.
In the Personal Message field, type a status message. Press the
key > Save.
Show what you're listening to

You can share which media files you're listening to with your BBM contacts.
When you're listening to music, your status message updates to display the current song title and artist (if available). Your
status message returns to the last message that you typed when you're done listening to music.
33
User Guide
Personalize: BBM
1.
Press the
2.
Select the Show What I'm Listening To checkbox.
3.
Press the

key > Save.
Change chat bubble colors

You can specify chat bubble colors for your BlackBerry Messenger contacts instead of using the default color for individual
chats, multiperson chats, and BBM Group chats.
1.
From a contact's profile, change the Bubble Color field to a color or back to the default option.
2.
Press the
key > Save.
To return all of your contacts to the default color, press the

Reset.
key > Options. Beside the Bubble Colors field, click
Change the display options for your contact

list
1.
2.
key > Options.
To change how chats are sorted, change the Sort Chats By field.
To change the spacing of your contact list, change the Contact List Style field.
Press the
key > Save.
About sounds for BBM

You can set notification optionssuch as tone, LED, or vibrationfor BlackBerry Messenger in the sounds application by
editing a sound profile and customizing each BBM item:
The BBM New Message item is for incoming messages.

The BBM Voice Chat item is for incoming voice chats.
The BBM Groups item is for BBM Groups activities.
The BBM Alert item is for availability notifications that you set for a contact.
For more information about changing your ring tones, sounds, and alerts, click the Help icon on the Home screen of your
BlackBerry smartphone.
34
User Guide
Personalize: BBM
Rename a contact
1.
2.
Press the
3.
Type a new name.
4.
Press the
key > Save.
To view the contact's current display name, click Reset.
Change a contact's display picture

Before you begin: To perform this task, you must have linked the BlackBerry Messenger contact with the Contacts
application.
You can replace a contact's display picture in BlackBerry Messenger with the contact picture from the Contacts
application. If the contact picture changes, the display picture in BlackBerry Messenger is updated automatically to match
the contact picture.
1.
2.
Press the
3.
Change the Use BlackBerry Contacts Image field to Yes. If you do not see this option, the contact picture is already
showing in BlackBerry Messenger.
4.
Press the
key > Save.
To view the current display picture that the contact has set, change the Use BlackBerry Contacts Image field to No.
35
User Guide
Troubleshooting: BBM
My display picture isn't animating
If your display picture isn't animating in BlackBerry Messenger, try moving your cursor over it. If the display picture doesn't
animate after a few seconds, try any of the following:
Verify that the Show Animated Display Pictures checkbox is selected in your BBM options.
Verify that you're using a .gif file that is not larger than 32 KB.
Verify that the picture is square (the height and width, in pixels, are the same).
If necessary, you can try editing the file using a computer to adjust the size or dimensions.
A contact that I tried to add to BBM is not

appearing
If a contact that you tried to add remains in the Pending category, the person might not have received your invitation. Some
possible causes are that the person's BlackBerry smartphone is turned off, the person might not have yet responded to
your invitation, or the person has chosen to ignore contact invitations from you. Depending on your organization, you might
not be able to add a person who is not in your organization.
Try performing any of the following actions:
If the person has not yet received the invitation, wait until the person receives and accepts the invitation before the
person appears as a contact.
If you added a contact and then switched smartphones shortly after, if the contact does not appear in your contact list
or in the Pending category, you might need to add the contact again using your current smartphone.
If the contact remains in the Pending category for a long period of time, you can delete the contact and then try to add
the person again.
I cannot scan a barcode

36
If the screen turns off, press the Escape key on the BlackBerry smartphone.
If there is a glare on the screen that is displaying the invitation barcode, you might need to move the smartphone away
from the object that is causing the glare.
User Guide
Set the smartphone that is displaying the invitation barcode on a flat, level surface. Move the other smartphone about 4
in. (10 cm) above the first smartphone until all four corners of the barcode appear on the screen of the smartphone that
is scanning the barcode.
I cannot send a picture

Depending on your wireless service provider, organization, or the number of applications that you installed and are running
at one time on your BlackBerry smartphone, you might not be able to send pictures that are a certain size.
Try sending a smaller picture. Depending on your BlackBerry Device Software, you might be prompted to resize the
picture. To check the size of the picture that you want to send, in the Camera application, highlight the picture. Press
the
key > Properties.
If you recently minimized applications on your smartphone using the End key, on the Home screen of your smartphone,
click the icon for one of these applications. Press and hold the Escape key to close the application and free some of
your smartphone memory. Try sending the picture again.
On a computer, try resizing the picture or saving it with a lower resolution before you send the picture again.
For more information about the file transfer limits for your smartphone, contact your wireless service provider or
organization.
My contacts and groups are missing

If your contacts are appearing but you're missing some of your groups, you can ask someone from the group to add you
again.
If your contacts and groups aren't appearing in BBM, try the following:
1. Verify that your BlackBerry smartphone is connected to a wireless network.
2. If you have previously associated BBM with your BlackBerry ID, in Options > BlackBerry ID, verify that you're using the
same BlackBerry ID as you are with BBM 7.0 or later.
3. If you switched from a smartphone running BBM 6.2 or earlier and you still have access to that smartphone, do the
following:
On your old smartphone, update to the latest version of BBM and set up BBM.
On your new smartphone, delete your smartphone data, open BBM, and sign in using the same BlackBerry ID to
restore your BBM data.
4. If you created a backup file for a smartphone running BBM 6.2 or earlier on a computer, connect your smartphone to
your computer using a USB cable and try restoring your smartphone data, including your BBM contacts and groups,
using BlackBerry Desktop Software.
37
User Guide
Warning: Any pictures, songs, and applications currently on your smartphone will be overwritten by your backup file. If
you want to keep these media files, consider using BlackBerry Desktop Software to back up these items first before
performing this step.
Related information
Restoring your BBM data, 31
Some features are not available in BBM

Features might not be available for any of the following reasons:
Your wireless service provider might not have set up some features or might prevent you from using some features or
options.
Your wireless service plan might prevent you from using some features or options.
If your BlackBerry smartphone is associated with an email account that uses a BlackBerry Enterprise Server, your
organization might not have set up some features or might prevent you from using some features or options.
Some features might not be available for you to use for some contacts. These contacts might be using a previous
version of BlackBerry Messenger or their wireless service provider or organization might prevent them from using the
feature that you are trying to use.
For more information about the features that are available on your smartphone, contact your wireless service provider or
organization.
38
User Guide
Legal notice
Legal notice
2012 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, and related trademarks,
names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries
around the world.
Bluetooth is a trademark of Bluetooth SIG. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property
of their respective owners.
This documentation including all documentation incorporated by reference herein such as documentation provided or
made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without
condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated
companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or
omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this
documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically
change information that is contained in this documentation; however, RIM makes no commitment to provide any such
changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all.
This documentation might contain references to third-party sources of information, hardware or software, products or
services including components and content such as content protected by copyright and/or third-party websites
(collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party
Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility,
performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The
inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of
the Third Party Products and Services or the third party in any way.
EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS,
ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR
WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE
QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A
COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE
OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES
REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR
PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND
CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE
DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE
HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM
THAT IS THE SUBJECT OF THE CLAIM.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE
LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NONPERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES
REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT,
CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES
FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION,
LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA,
39
User Guide
Legal notice
FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN
CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR
SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF
COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT
SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, RIM SHALL HAVE NO OTHER
OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT, OR OTHERWISE TO YOU INCLUDING ANY
LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY.
THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN SHALL APPLY: (A) IRRESPECTIVE OF THE NATURE OF
THE CAUSE OF ACTION, DEMAND, OR ACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT,
NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL
BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY
CONTAINED HEREIN; AND (B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS,
SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDING AIRTIME
SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS.
IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, IN NO EVENT SHALL ANY DIRECTOR,
EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER, INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIM
HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION.
Prior to subscribing for, installing, or using any Third Party Products and Services, it is your responsibility to ensure that
your airtime service provider has agreed to support all of their features. Some airtime service providers might not offer
Internet browsing functionality with a subscription to the BlackBerry Internet Service. Check with your service provider for
availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with
RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid
infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party
Products and Services and if any third party licenses are required to do so. If required you are responsible for acquiring
them. You should not install or use Third Party Products and Services until all necessary licenses have been acquired. Any
Third Party Products and Services that are provided with RIM's products and services are provided as a convenience to you
and are provided "AS IS" with no express or implied conditions, endorsements, guarantees, representations, or warranties
of any kind by RIM and RIM assumes no liability whatsoever, in relation thereto. Your use of Third Party Products and
Services shall be governed by and subject to you agreeing to the terms of separate licenses and other agreements
applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM.
Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry
Desktop Software, and/or BlackBerry Device Software.
The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable
thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR
WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS
DOCUMENTATION.
Research In Motion Limited
295 Phillip Street
40
User Guide
Legal notice
Waterloo, ON N2L 3W8

Canada
Research In Motion UK Limited
200 Bath Road
Slough, Berkshire SL1 3XE
United Kingdom
Published in Canada
41

User Guide PDF

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

User Guide PDF

Uploaded by

Copyright:

Available Formats

Version: 7.

Troubleshooting: BBM ................................................................................................................................ 36

Getting started: BBM

Getting started: BBM

At least 5.5 MB of available application storage

You can now participate in voice chats over a Wi-Fi connection.

Press the Send key on your BlackBerry smartphone.

(Requires BlackBerry Device Software 6.0 or later.)

Express yourself using over a dozen new emoticons.

Backup and restore

Getting started: BBM

Navigate to another category on the contact list screen

Press the Space key.

Mark a picture in a group as a favorite

Press the F key.

Change your display picture or display

On the contact list screen, press the

key > View My Profile.

To change your display picture, press the

key > Change Display Picture. Click a picture. If necessary,

To change your display name, type a new name.

key > Save.

Add a contact by scanning a barcode

Getting started: BBM

On the contact list screen, press the

Display your profile barcode on your

On the contact list screen, press the

In the PIN Barcode field, click Show.

key > View My Profile.

On the contact list screen, press the

Type a name for the group.

Change the Group Icon field.

Click Create Group.

key > New Group.

How to: BBM

How to: BBM

key > View My Profile.

Click the Status field and click a status.

In the Personal Message field, type a status message. Press the

key > Save.

Show what you're listening to

Select the Show What I'm Listening To checkbox.

key > View My Profile.

Create a custom status

On the contact list screen, press the

Click the Status field > Personalize Status.

key > View My Profile.

How to: BBM

Change your display picture or display name

key > View My Profile.

On the contact list screen, press the

To change your display picture, press the

key > Change Display Picture. Click a picture. If necessary,

To change your display name, type a new name.

key > Save.

On the contact list screen, in a contact category, click a contact.

To add an emoticon, press the

Press the Enter key or Send Message key.

key > Add Smiley. Click an emoticon.

Start a voice chat

Connect your smartphone to a Wi-Fi network.

In BBM, during a chat, press the

key > Contact <contact's name> > Start Voice Chat.