B.C.

Government - Business Continuity Program

Business Function Review

Business Impact Analysis Questionnaire

CRI Network Inc

1. Confirm organizational structure and names
Company
Division:
Department
2. What is the name of your Business Function? Please describe.
Name:
Description:

3. How does the Business Function fit in with the overall mission statement of the organization?

4. Who are the primary customers of the Business Function?

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B.C. Government - Business Continuity Program

Business Function Review

Business Impact Analysis Questionnaire

5. What are the primary service objectives of the Business Function?

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B.C. Government - Business Continuity Program

Business Process Identification

Business Impact Analysis Questionnaire

1. List the business processes that this business function performs.

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B.C. Government - Business Continuity Program

Business Process Identification

Business Impact Analysis Questionnaire

2. What inputs do you need for this process and who or what provides the inputs?

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20

Process Name
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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Inputs

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Sources

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B.C. Government - Business Continuity Program

Business Process Identification

Business Impact Analysis Questionnaire

3. What outputs are produced by this process and where does the output go?

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Process Name
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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Outputs

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Destinations

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B.C. Government - Business Continuity Program

1.

Maximum Allowable Outage

Business Impact Analysis Questionnaire

How long can the Business Process be unavailable without adversely affecting the overall operation of the organization?

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Process Name
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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Time Frame (MAO)

Legend
Less than 8 hours
8 to 24 hours
25 to 72 hours
4 to 7 days
8 to 14 days
15 to 30 days
More than 30 days

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B.C. Government - Business Continuity Program

2.

Maximum Allowable Outage

Business Impact Analysis Questionnaire

At what time of the week, month, year, or business cycle is processing especially critical or volumes exceptionally high?
Process Name
1
2
3
4
5
6
7
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10
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20

Time Sensitivity

Volume

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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B.C. Government - Business Continuity Program

1.

Quantitative Impact

Business Impact Analysis Questionnaire

Is the business process directly involved with collecting, billing, distributing or processing revenue? If yes, please complete the following:
a) If the business process is unavailable, estimate the maximum dollar loss that will result for the each of the timeframes listed below.

Maximum Dollar Loss Over Time

Process Name
1
2
3
4
5
6
7
8
9
10
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14
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16
17
18
19
20

< 8 hours

8 to 24 hrs

4 to 7
days

8 to 14
days

15 to 30
days

> 30 days

Total
Financial
Cost

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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25 to 72
hours

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B.C. Government - Business Continuity Program

Quantitative Impact

Business Impact Analysis Questionnaire

b) Is there any impact to cash flow if the business process is unavailable? If yes, describe the consequences of decreased cash flow.

Process Name
1
2
3
4
5
6
7
8
9
10
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12
13
14
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16
17
18
19
20

Describe the consequences of decreased cash flow

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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B.C. Government - Business Continuity Program

c)

Quantitative Impact

Business Impact Analysis Questionnaire

If the business process is unavailable, will any extraordinary expenses be incurred ? If yes, estimate the dollar amount and describe the
nature of those extraordinary expenses.

Process Name
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

Extraordinary
Describe the extraordinary expenses to be incurred
Expenses ($)

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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B.C. Government - Business Continuity Program

d)

Quantitative Impact

Business Impact Analysis Questionnaire

If the business process is unavailable, will any contractual or regulatory financial obligations or penalties be triggered? If yes, estimate the dollar amount and
describe the nature of those costs.

Process Name
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2
3
4
5
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18
19
20

Contractual or
Describe the nature of the contractual or regulatory costs to be
Regulatory
incurred
Costs ($)

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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Qualitative Impact

B.C. Government - Business Continuity Program

Business Impact Analysis Questionnaire

1. For each of the 6 Impact categories listed, rank the Impact to the organization if the business process is unavailable.
2. As the length of the outage increases, note at what point in time the Impact rises above the initial Impact ranking.
3. Substantiate all rankings of 3, 4 and 5.

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

332362372.xls

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Total

Substantiation

Timing

Legal
Impact

Total

Timing

Process Name

Impact

Financial

Substantiation

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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Qualitative Impact

B.C. Government - Business Continuity Program

Business Impact Analysis Questionnaire

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

332362372.xls

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Total

Timing

Substantiation

Service Delivery
Impact

Total

Timing

Process Name

Impact

Regulatory or Legislative

Substantiation

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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Qualitative Impact

B.C. Government - Business Continuity Program

Business Impact Analysis Questionnaire

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

332362372.xls

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Total

Timing

Substantiation

Health & Safety

Impact

Total

Timing

Process Name

Impact

Image / Credibility

Substantiation

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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Qualitative Impact

B.C. Government - Business Continuity Program

Business Impact Analysis Questionnaire

Summary of Business Processes and Rankings

The AVERAGE rankings for the Qualitative Impacts for each Business Process are summarized on this spreadsheet.
The Total Financial Costs and the MAO are repeated here for analysis purposes.

Business Process Name

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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Average
Impact
Rank

Total Financial Costs

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

Maximum Allowable Outage

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Confidential

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

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