HRM007 PERFORMANCE MANAGEMENT

Objective:
The objective of this course is to equip students with comprehensive knowledge and practical
skills to improve their ability for performance appraisal in their organizations. It is particularly
intended for future managers and supervisors who will conduct the performance appraisal of
their subordinates.
Contents
Module-1
Performance Management: Basis, Definition, Purpose, Principles, Concerns, Ethical
Considerations, Scope and Background, Performance Management as a Business Strategy.
Module-2
Theoretical frame work: Types of Motivation, Goal Setting Theory, Expectancy Theory;
Designing of Performance Management Systems: Setting Goals, Measuring Performance,
Rewarding Performance, Process Links, Feedback and Amendments.
Module-3
Performance Appraisal: Concept, Need and Objectives; Uses and process of Performance
Appraisal, Characteristics of effective appraisal system; Different Methods of PA: Traditional
and Modern, 360 Degree Appraisal, Management by Objectives (MBO); Forced Ranking as an
approach to Performance Management.
Module-4
Performance Appraisal for Managers, supervisors and workers, developing an appraisal
Identification of Training needs. Counseling and Coaching. Reliability and Validity of appraisal
program, Role of HR and Line Managers, Reward System and Employee Productivity.
Module-5
Quality Performance Management, Indian and Western Thought in a Market era, Integrated
Studies Dealing with Methods, techniques and Processes
Suggested Reading:
1. Rao, T. V. and Pareek (ED) Redesigning Performance Appraisal Systems, Tata McGraw Hill
Publication Co. Ltd., New Delhi.
2. Neale, Frances, Handbook of Performance Management, Jaico Publishing House, New
Delhi.
3. S.K. Chakravarthy, Managerial Effectiveness and Quality of Work Life-Indian Insights, TataMcGraw Hill Publishing Co.Ltd
4. Peter Drucker, Management , Allied Publishers
5. G.K.Suri, C.S Venkata Ratnam and N.K.Gupta, Performance Measurement and Management

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