Blo3}2erg |. UM (CLASSITY. BANKING BINSURANCE (4 RM) (MARKS: 60 se Duration: 2es (.1)3) Whats the function of an HR Manager in insurance company? ®) Define job design and its factor affecting job designing. o on 118] Detine promotion. What are the varlous methods by which an employee in a bank can be promoted? @ Distinguish between Human Resources Management and Personnel Management. (7) 22} a Explain the different steps involved in the selection process. @ b) Explain any four methods of training? 0 1.2) a) Describe in bret the diferent types of incentive plans, ® 1) Describe the role played by the different partis in industrial relations. ” 3) a) Describe employee's welfare measures and state its types. 0 5) A company has engaged the cervices of a management consultant to identify the cases of high turnover and absenteeism. The consultant having reviewed the situation and speaking withthe existing employee recommended a change in the organizational structure. {At present the employees, found their jobs monotonous but were with the company due to cohesiveness and small size ‘The consultant strongly eecommended that jobs must be re- aligned in order to ‘motivate the workforce. Recognizant that redesigning jobs was not giving to be easy in the present organizational structure, he recommended a shift to a ‘client base’ structure, thereby permitting every employees to handle specific customers. Most employees agreed withthe consultants idea, Read the above case and answer tiv following questions: 1. Asan HR manage, what challenges do you for see? ) ‘ 1.0 oa2- 2, Enumerate the main characteristics ofthe ob that will undergo changes, ifthe consultant’ ideas are accepted. (a) (23) a) Explain the role of audit in human resource. a b) xis a worker ina fabrication unit of descent fabrications, Nagpur. X works inthe right shift and while in duty, he is found to be heavily drunk, Anantkumar, the vapervisoe, persuades him not to he drunk while on duty. He turns 2 deaf earto the cancel af the supervisor, He perpetuates his practice of being drunk while on duty. For the second time, Mr. Ananthkumar resorts to abusive language and also warns him of the consequences if does not mend his ways, Mr. now gets infuriated and resorts to abusive language and contelly war “anandthkumar to mind his language and not to meddle with his behavior. ‘Anandthkumar, then, recommends disciplinary action against X ‘Asa reaction to this, the workers in the organization go on an indefinite srike without, however, given any notice oftheir intention to go on strike. Read the above case and answer the following questions: 1a} Analyze the above case : co) bb) How would you defend the stand of the management in the above case?) {2.4} write short notes on: any three 1. CRM in bank 2. Role of vigilance department in controling corruption & frauds. 2 toh analysis 4, Perquistes 5. Employee Communication.