Introduce a Room to Guest L. Always be careful about the safety and security. So, whi ‘scorting point out on fire emergency exit and fi xtinguisher on the floor. 2. Before entering room you should let your guest know ho o use room key card to open the door. From your guest pai his may be his very first arrival in any hotel, so he or she mz 10t know how to use room key card. So better ask him or hr irst and if he agrees then show the way by this way: “So, Mr. Robin, Should I show you how to use you room key card” fhe says yes then guide him this way: “First please insert your key card from the bottom + upwards and continue until you see the green light o: Green light means it is ok. So, now proceed to the roo as the door is open now” 3. After his entrance to the room open the window and swit« m the lights and give him or her some time to settle dow ittle bit.4. Then politely seek his permission to make him familiariz with the facilities of the room. You can say “Sir/Madam can take some time to introduce features of this room”. 5- If your guest agrees then give him information o: following facilities: Air Condition/Heater Controls Bathroom with feature of rainforest shower head BOSE radio wave CD player Broadband Data Port for high speed Internet access Butler Service Brochure with Guest Preference Slip + Coffee/tea making facility +» DND/Makeup room light switch + Personal Bar « Safe Deposit & Lobby Safe location + Telephone and Butler Service Button + Television and Remote Control Location 6. You can instruct your guest in this way: - Your in room safety box is located here. It functions with 4 digit password, self-programmed, very convenient to use May I show you how to use it? This is a Make-up Room & Do Not Disturb lights switck Please do not switch on both lights at the same tim because it will only show Do Not Disturb light from outside This is Air-con Control Panel. You may adjust your roortemperature with the switch here. Is your roor temperature comfortable to you now? Your TV Remote Control is located here. We have 2 channels for your selection. This is your Personal Bar and Butlers will replenish drink here every day. Here are coffee and tea making facilities. One of the most useful features is our broadband data por’ which provides you with complimentary high-spee: Internet access. Here is your BOSE radio wave CD player. You may enjo CD & radio music any time. Here is your Bathroom, which has both bathtub and showe stall, which features with rainforest showerhead. 7.You should give your business card or tell him the way t contact you if needed. 3. Wish your guest to have a pleasant stay upon leaving th ‘oom. ). If guest wish not to have room intreduction at the momen! mly point out In Room Safe’s location & Butler Service Butto vefore executing himself. LO. For return or regular guest, just highlight any nev ervices and facilities if any.