Carlos Santiago Almeida

214.476.0441; carsanalmeida@gmail.com
https://www.linkedin.com/in/calmeida1
EDUCATION
University of Texas at Dallas
B.S., Global Business
Richland College
Associate Degree in Science

December 2017
GPA 3.15
May 2014

WORK EXPERIENCE
Hilton Dallas Lincoln Centre Dallas, TX
December 2012 - Present
Bartender
Monitor guest, upsell food and drink items to increase check average by 30%
Perform daily liquor inventory to maintain accurate par levels
Focus on customer expectations, anticipate their needs to ensure the best experience
Develop relationships with guests at the bar to encourage brand loyalty
AMF 300 Dallas Addison, TX
,
December 2007 - August 2012
Server/Bartender
Operated the bar and served beverages to patrons following regular recipes
Executed a suggestive selling technique to satisfy daily goals
Trained 8+ new associates and ordered required liquor and supplies
McDonalds Restaurant Dallas, TX
June 2005 to December 2007
Shift leader/Manager
Supervised 8 to 10 people, coordinated daily pre- shift meetings, and interview potential employees
Handle guest concerns by following company procedures to ensure guest satisfaction
ACADEMIC PROJECT
International Marketing, UT Dallas
January 2016 May 2016
Winner of the Business Strategy simulation game online in a group of 10+ students
Constructed an empirical group research, accepted to present at the 2016 (CBEC) on the Ethical
Analysis of American and International students utilizing Forsyths Ethics Position Questionnaire
International Business, UT Dallas
August 2015 December 2015
Built an economic and political country profile followed by a presentation to 50+ students
Researched and discussed a case study analysis on Microsoft strategies to enter the Indian market
Management Info Systems, UT Dallas
August 2014 December 2014
Designed a workbook in Excel to analyze the feasibility of replacing existing suite of application with SAP
Conducted a research and presentation to 40 students on the implementation of EHR and EMR
ORGANIZATIONS
LULAC, UT Dallas
ADDITIONAL INFORMATION
Technical: Microsoft Office, and social media platforms
Languages: English, advanced Spanish
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions

September 2015 - Present