B ro g a n C a p e rn

(519) 402-2342 bcapern@hotmail.ca 56 Finch Dr. Sarnia, ON N7S 4T6

OBJECTIVE
To obtain an full-time Office Administration position.

E D U C AT I O N
O ffi c e A d m i n i s t r a t i o n - M e d i c a l
Lambton College

Deans Honor List 2 of 4 terms

GPA: 3.8/4.0

Ontario Secondary School Diploma

N o r t h e r n C o l l e g i a t e I n s t i t u t e & Vo c a t i o n a l S c h o o l

Sarnia, ON

Anticipated graduation May 2017

Sarnia, ON

Graduated June 2011

Ontario Scholar Award

Q U A L I F I C AT I O N S / S K I L L S

Word 2013 skills to create mail merges, letters, reports, envelope labels, brochures and
meeting minutes
Excel 2013 skills to create, format, and edit workbooks and charts for financial and
database reporting
PowerPoint 2013 skills to create engaging presentations using several program concepts
Outlook 2013 skills to email coworkers, clients, as well as setup meetings, book rooms, and
keep calendar events up-to-date
Medical office procedures knowledge including: office professionalism, receptionist duties,
time management, mail handling, meeting minutes, performing records management,
records storage, and medical legalities
Medical terminology and anatomy knowledge
Medical transcription and keyboarding skills with an emphasis on accuracy, proofreading,
and attention to detail
Organizational skills with the ability to multi-task
Time management skills
Actively display a positive attitude and provide exceptional customer service
CPR-C/AED First Aid Certified
Worker Health & Safety Certified
Valid "G" license

R E L AT E D E X P E R I E N C E
Administrative Assistant

Lam bton Colleg e- M arketing & Re cruitm en t Dept.

Sarnia, ON

May 2016 Present

Generate, maintain, and improve database entry work

Execute preparation for mass mail-outs to all Lambton College partners and affiliates
Accurately file clientele information in chronological order
Input monthly bank statements for supervisors
Deliver and receive department mail daily ensuring confidentiality of information
Answer telephones professionally and relay messages accordingly
Assist with student recruitment which includes contacting students by phone and arranging
appointments
Conduct student and family tours to various Lambton College campuses

B ro g a n C a p e rn
(519) 402-2342 bcapern@hotmail.ca 56 Finch Dr. Sarnia, ON N7S 4T6

Club Administrator/Fitness Advisor

G o o d L i f e Fi t n e s s

Sarnia, ON

January 2014 August 2015

Exhibited effective communication skills when participating in daily team meetings

Performed database entry work to ensure all membership information was up-to-date and
accurate
Utilized effective time management skills when completing payroll approvals by company
set deadlines
Executed bank deposits and handled club floats and petty cash
Maintained club inventory which involved ordering products and conducting inventory
counts
Maintained equipment and club repairs which involved completing repair forms when
necessary
Organized daily appointments with prospective members
Opened and closed the club resulting in several duties, including setting alarm and locking
premises
Followed precise recruitment methods when performing tours for prospective members
Promoted GoodLife Fitness to the public in a variety of ways

OTHER EXPERIENCE
Program Ambassador
Lambton College

Provided support to Marketing & Recruitment team on various events for Lambton College
Provided accurate information to prospective students pertaining to Lambton College
Helped run social media booth at Open House events
Participated in photo shoots for Lambton Colleges marketing ads
Acted as Lambton Colleges mascot POUNCE at events

Cashier/Sales Associate
Bluenotes

Sarnia, ON

September 2015 Present

Sarnia, ON

June 2014 September 2016

Processed customer transactions

Stocked product in store
Maintained visual appeal and cleanliness of store
Provided great customer service daily

VO LUNTEE R EX PERI ENCE

General Help

Sarnia, ON

Moose Lodge

September 2005 June 2011

Received and served meal orders at events while providing excellent customer service skills
Assisted with Coats for Kids charity program
Assisted with special childrens events such as Halloween and Christmas parties

PERSONAL INTERESTS

Surfing
Snowboarding
Camping
Family time
R E F E R E N C E S AVA I L A B L E U P O N R E Q U E S T