CRISTINA GARCIA

8300 Chapman Ave Unit 71 Stanton, CA 90680 Tel: (310) 719-5348 Cristg2@uci.edu
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OBJECTIVE
Seeking a position in a fast paced, multi-tasking, exciting environment where I can apply my leadership and
administrative skills, as well as gain experience.
EDUCATION
University of California, Irvine
September 2012 June 2016
Undergraduate- Studying Criminology, Law and Society with a double major in Education.
Overall GPA: 3.0
EMPLOYMENT HISTORY
America Tung Ling Corporation
Irvine, CA
Sale Customer Support Lead
March 2014 Present
Service over 2,000+ existing accounts and over 3,000+ contacts, obtains orders, and establishes new accounts
Work directly with CEO and plan trade show events along with sale promotions
Resolve customer complaints by investigating problems; developing solutions; preparing reports; making
recommendations to management
Develop and implements strategic marketing plans and sales plans and forecasts to achieve corporate
objectives for products and services. Develops and managed sales/marketing operating budgets
Establishes and maintains relationships with industry influencers and key strategic partners
Directs sales forecasting activities and sets performance goals accordingly
Meet with key clients, assisting sales representative with maintaining relationships and negotiating and closing
deals
Assists other departments within organization to prepare manuals and website designs
Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base
expansion
Review and analyze sales performance against programs, quotes and plans to determine effectiveness
Perform set ups with eCommerce accounts to ensure complete product accuracy with all accounts
Work with accounting credit memos on existing accounts
Maintain office supplies in order and in charge of ordering supplies
In charge of ordering all shipping supplies with our carriers (FedEx, UPS, USPS, and Stamps)
Responsible for handling the shipping department
Maintain account information, schedules and vendor agreements
Keep and distribute all our sales reports with our sale representatives and other office departments
Collaborate with company leaders on sales strategies
Act as in-house copywriter for new products and gift sets
Perform inventory checks and allocate quantities of products for upcoming sales, donations and promotional
events
MBA Career Center
Student Assistant

Irvine, CA
January 2013 February 2014
Maintained office services by organizing office operations and procedures and controlling correspondence
Provided facility assistance when needed day-to-day operations
Coordinated office interviews, office events and visitors
Responsible for keeping all clients/students up to date
Maintained office efficiency by planning and implementing office systems, even layouts, and equipment
procurement

Artesia Library
Volunteer Tutor
2012

Tutored various school age children on multiple subjects

Helped with homework assignments

Artesia, CA
January 2012 May

Provided afterschool assistance with children and faculty

Provided library assistance by organize books and shelves
Assisted staff with administrative assistance, under supervision

EXTRA CURRICULAR ACTIVITIES

Movimiento Estudantil Chicano Aztlan M.E.C.H.A
November 2012-Present
Club member committed
Held workshops
Mentored in Santa Ana High Schools to provide them with guidance
UC Irvine Womens Rugby Team
October 2012- November 2014
Team member committed
Fundraised for club to gain funds
Club Treasurer Manage Finances during the school year of 2013-2014
Wrestling Manager
September 2009 September 2013
Kept statistics while in tournaments and matches
Organized fund raisers for the team to raise money
Scheduled officials and busses for matches and planned organizations
Kept and managed wrestler data on an excel sheet
SKILLS
Proficient in Microsoft Word, Outlook, WordPerfect, FileMaker, Adobe Acrobat and Adobe Reader. Familiar with all
office equipment, exceptional transcription skills, copy and fax machines; excellent communication skills; the ability to
work well both independently and with others; the ability to work well under pressure; self-starter; highly motivated;
meticulous; extremely detail oriented; dependable; professional appearance and attitude; strong work ethic; the desire and
ability to put out the highest quality of work product. Highly organized and detail orientated professional with years of
executive/administrative office managements experience reporting to Vice Presidents, Chief executives and other
executives.