ead, start your phrases with impressive action verbs such as these:?* — accomplished coordinated _ initiated participated set up achieved created installed performed simplified administered demonstrated introduced _planned sparked approved developed investigated _ presented streamlined arranged directed joined proposed strengthened assisted established launched raised succeeded assumed explored maintained recommended supervised budgeted forecasted managed —_reduced systematized chaired generated motivated reorganized _ targeted changed identified operated resolved trained compiled implemented organized _ saved transformed completed improved oversaw served upgraded For instance, you might say, “Coached a Little League team to the regional play- ” of “Managed a fast-food restaurant and four employees.” Here are some addi- ional examples of how to phrase your accomplishments using active statements that Use Active Statements ‘That Show Results Developed a new filing system that reduced paperwork by 50 percent Handled all customer complaints and resolved all product order discrepancies Generated the highest number of new customer accounts in my department on a trip to Europe for opening the new customer accounts in my ber of special campus task force to _Assisted in implementing new campus olve student problems with existing dining program allowing students to eat "caeteria assignments at any college dorm In addition to listing your accomplishments, include your name and address, aca- demic credentials, employment history, activities and achievements, and relevant per- sonal data. Name and Address The first thing an employer needs to know is who you are and where you can be reached: your name, address, and phone number (as well as your ‘e-mail address or URL, if you have one). If you have contact information at school and at home, you can include both. Similarly, if you have a work phone and a home phone, list both and indicate which is which. Many résumé headings are nothing more than the name and address centered at the top of the page. You don’t really need to include the word résumé. Just make sure the reader can tell in an instant who you are and how to communicate with you. ‘To capture attention quickly, leave ‘out the word I, and begin your phrases with strong action verbs. Learning Objective 4 List the major sections of a traditional résumé ‘The opening section shows at a lance = Who you are = How to reach you