MARANDA WILKINSON

(678) 830-9203

marandawilkinson@yahoo.com

OBJECTIVE
To obtain a sales/customer service opportunity in todays vast workforce
SKILLS & PROFICIENCIES

Customer Service
Clerical/Administrative

Microsoft Office
Tutor

Adobe
Quicken & QuickBooks

WORK EXPERIENCE

Ed Voyles Hyundai & Kia

Smyrna, GA
05/16 present

Receptionist

Serve visitors by greeting, welcoming, directing and announcing them appropriately

Answer, screen, and forward any incoming phone calls while providing basic information when necessary
Provided administrative and clerical assistance; filing, answering phones and customer inquiries/concerns

Wyndham Garden Hotel/Windsor Hotel Atlanta

Guest Services Agent

College Park, GA
02/12 08/13

Assisted guests with daily check in/out services

Provided exceptional customer service to in-person and phone inquiries to guest maintenance/service requests

receiving monthly acknowledgement of performance by guests, peers and management

Compiled and created sales data which included charts, graphs and cost spreadsheets
Developed promotional flyers highlighting hotel events, discounts and courtesy services
Maximized sales opportunities by promoting hotel services and facilities to meet room occupancy goals
Built solid business relationships with clients by promoting the Wyndham brand
Processed various forms of payment including cash transactions, point of sale, gift card redemption

Play Action Sports LLC

Decatur, GA
05/12 07/13

Assistant Child Activities Coordinator

Assisted with engaging children in fun activities at events serving as many as 700+ children at a time; serving in

roles such as: face painter, help desk and game host
Created educational activities surrounded by math, reading and financial literacy subject matters
Served as choreographer for several beginner ballet and hip-hop dance classes for girls age 6-9
Provided a daily schedule of activities including art and crafts, outdoors fitness and lunch
Created advertisements for events through flyers, social media and local print media sources
Processed various forms of payment for monthly dues and event fees

Future Seekers LLC

Decatur, GA
05/11 07/11

Team Lead Associate

Designed flyers and brochures used to promote featured items being sold
Created social media accounts for promotion and sales & helped manage website
Styled mannequins and arranged complimentary store items for display window
Provided administrative and clerical assistance; filing, answering phones and customer inquiries/concerns

EDUCATION
Georgia Southern University
Kennesaw State University

Statesboro, GA
Kennesaw, GA

2013 2014
2014 present