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For a business to remain afloat among heavy competition it must constantly find
ways and opportunities to improve its business processes. Over the past years this
has become a reality, as consumers are constantly after the best products and
services they can attain. I remember a friend of mine saying: If you want to make a
successful product, look at what is currently available and provide a product that is
just marginally better and I could not agree more. There is, however, more to
business process improvements than just creating better products. Some
improvement may reduce operating costs, allowing a business to become more
competitive.
Businesses will usually begin business process improvements with a continuous
model. This allows them to measure process performances, and make improvement
as needed. It is continuous because businesses keep improving upon improved
processes by continuously measuring performance, and implementing findings. This
is a great way of gradually improving processing; however, with emerging
technologies and open new markets, businesses are in need of faster methods of
improving business processes in order to stay competitive.
An approach used to expedite business process improvements and take advantage
of fleeting opportunities is Business process reengineering (BPR). The key different
between BPR and continuous improvement models is that BPR lets designers
become free from the shackles of current processes allowing them to redesign a
better process from scratch.
A major positive effect of technology is the power to consolidate business processes
into a unified system such as Business Process Management (BPM). When
implementing BPM, it is important to let the IT side and the business side to
communicate with each other in order to reach the most effective solution IT
should realize process requirements for the users, and the users should realize the
effect of each process on the underlying infrastructure.

Bibliography
Baltzan, P. (2015). Business Process. In P. Baltzan, Business Driven Technology 6th
Ed. (pp. 342-351). New York: McGraw-Hill Education.

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