8.

Skill &
competence of
driver

7. Fair of ticket
cost

6. Cleanliness
of vehicle
Interior & seats

5. Daily service
time

4. Level of
noise &
vibration on the
vehicle

3. Comfort of
seats on
vehicle

2. Crowding in
vehicle

1. Appearance
of the Vehicle

2. Crowding in
vehicle [Electric
rickshaw]

1. Appearance
of the vehicle
[Easy bike]

1. Appearance
of the vehicle
[Electric
rickshaw]

13. Behaviours
of driver

12. Shade/Hood
facility

11.
Environmental
friendly vehicle

10.
Administration
of complains

9. Safety
against crime
on vehicle

6. Cleanliness
of vehicle
interior.
[Electric
rickshaw]

5. Daily service
time [Easy
bike]

5. Daily service
time [Electric
rickshaw]

4. Level of
noise noise and
vibration on the
vehicle [Electric
rickshaw]
4. Level of
noise noise and
vibration on the
vehicle [Easy
bike]

3. Comfort of
seats on
vehicle [Easy
bike]

3. Comfort of
seats on
vehicle [Electric
rickshaw]

2. Crowding in
vehicle [Easy
bike]

10.
Administration
of complains
[Electric
rickshaw]

9. Safety
against crime
on the vehicle
[Easy bike]

9. Safety
against crime
on the vehicle
[Electric
rickshaw]

8. Skill and
competence of
driver [Easy
bike]

8. Skill and
competence of
driver [Electric
rickshaw]

7. Fair or Ticket
cost [Easy bike]

7. Fair or Ticket
cost [Electric
rickshaw]

6. Cleanliness
of vehicle
interior. [Easy
bike]

13. Behaviours
of driver [Easy
bike]

13. Behaviours
of driver
[Electric
rickshaw]

12. Shade/Hood
facility [Easy
bike]

12. Shade/Hood
facility [Electric
rickshaw]

11.
Environment
friendly vehicle
[Easy bike]

11.
Environment
friendly vehicle
[Electric
rickshaw]

10.
Administration
of complains
[Easy bike]