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TECHNICAL

DIVERSITY

TERESA AHMADYAR
GROUP CHARTER | ETHICAL CITATION AND REFERENCE:

DR. LESLIE BRUCE


ENGLISH 360 CSUF FULLERTON 92831

12/08/2016
In Text Citation:
Expectation: Conflicts will be dealt with diplomatically and on a votebased system, where in case of a tie the project manager will have the
final decision (Markel, 2016).
Resolving Conflict: Find the source of the conflict between team
members and decide on issue importance based on priorities, principles,
or values involved (Williams, 2003).

Reference:
Markel, M. (2016). Practical strategies for technical communication.
Boston: Bedford/St. Martin's, a Macmillan Education imprint.

Williams, S. (2003, January 7). Conflict Management: Style and


Strategy. [Blog post]. Retrieved from
http://www.wright.edu/~scott.williams/LeaderLetter/conflict.htm

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