Working With Leading People Assignment PDF

Working With Leading People
Individual Assignment
BTEC EDEXCEL HND DIPLOMA IN (MANAGEMENT & HUMAN RESOURCE)

OFFERED BY INTERNATIONAL COLLEGE OF BUSINESS AND TECHNOLOGY
Unit 14: Working With Leading People

F.K.Mohamed Firnaz
BM K 23
ICBT Kandy Campus
Assessor: Mr.Mafas R
Submission: 05/07/2013
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Acknowledgement
This Working with Leading People Assignment was provided by Mr. Mafas R. In order to fulfill
the learning criteria of the subject WWLP for Higher National Diploma in Business Management
awarded by UK EDEXCEL.
First of all I would like to thank Mr.Mafas R. Also I would like to thank all my friends who help
in different ways.
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Executive Summary
ABC Private Limited company needs to recruit an Assistant Finance Manager due to the
resignation of current Assistant finance manager. To recruit a new employee need to carry out
some required tasks. For recruitment process Assistant HR Manager need to make a job description
and the person who is applying for the job need to send job specification and Curriculum vitae to
the ABC Pvt Ltd.
In the selection process organization need look out at legal, regulatory and ethical consideration in
selecting an employee by treating all the candidate in an equal manner. Assistant HR Manager has
a major role to play in it. He needs to prepare job description and an advertisement for recruitment
which will be displayed in the print medias and Social media. In the selection process needs to
recruit employee according to the policies, procedures of the organization. Also need to evaluate
the success of the assessment process.
In a team a leader is a most important person he is the one who needs to control other members
and create a good working environment. Leaders need to have great leadership skills to motivate
and control all the members. According to the situation a leader must use leadership skill and
control the situation. Leader must follow a strategy to motivate members to achieve targeted
results.
Team working will enable to carry out difficult task in an easier way because it will include
different types of ideas of all the members and also it will help to do it in a short span of time in
an effective way. In team working sometimes conflict can occur due to different ideas of different
people. As a team leader or member need to sort out every conflict and built a strong relationship
with each other. There are lot of effectiveness due to team working and also achieve goals.
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Contents
Introduction ......................................................................................................................................... 5
1.
Vision........................................................................................................................................................ 5
Mission ..................................................................................................................................................... 5
Goals ......................................................................................................................................................... 5
TASK 1......................................................................................................................................................... 6
2.1 Curriculum vitae ............................................................................................................................... 6
2.2 Job Description.................................................................................................................................. 8
2.3 Personal Specification ....................................................................................................................... 9
3. Legal, Regulatory and Ethical consideration in Selection Process and their implications ............ 10
3.1 Selection ........................................................................................................................................... 10
3.2 Legal Considerations ...................................................................................................................... 10
3.3 Ethical Consideration ..................................................................................................................... 12
4. Role of Assistant Human Resource Manager in the Selection Process ............................................ 16
5.
Evaluation of Assistant Human Resource in selection Process ..................................................... 18
6.
Factors involved in Monitoring and Performance evaluation ...................................................... 19
7.
Plan and deliver the assessment of the development of Assistant Marketing Manager ............. 20
8.
Evaluate the success of assessment process .................................................................................... 22
TASK 2....................................................................................................................................................... 23
Section 1 ................................................................................................................................................. 23
Skills and Attributes needed for effective Leadership ................................................................... 23
9.
10.
Difference between leadership and management ....................................................................... 24
11.
Leadership Styles in different Situations .................................................................................... 25
12.
Strategies used to motivate to achieve objectives ....................................................................... 26
Section 2 ................................................................................................................................................. 27
13.
Team Working .............................................................................................................................. 27
13.1
Benefit of Team Working ......................................................................................................... 27
13.2
Conflicts in achieving Goals ..................................................................................................... 28
13.3 Effectiveness of a team in achieving goals................................................................................... 29

14.
Conclusion ..................................................................................................................................... 30
15.
References ...................................................................................................................................... 31
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1. Introduction
ABC Private Limited Company is a Local Export Company. It was started in 1998 and located in
Colombo. It was started as a Medium Scale Organization with 53 employees. Now it is a large
Scale organization because it has 124 employees which include 92 Females and 32 Males, over
70 machines.
ABC (Pvt) Ltd Manufacture Shirts, Trousers for males and Skirts and Frock for females. The
organization uses human Efforts mostly in Manufacturing because labour cost is very low in
Countries like Sri Lanka.
Style Apparel (Pvt) Ltd currently sells their products to Local market only, and they sell directly
to the market rather than selling to wholesalers.
Vision
To be the leader in Local Export
Mission
Manufacturing quality product and Distributing all over the country with an affordable cost
Goals
Increasing the Sales Revenue by 10% in 2013
Increasing the productivity by 20% by the end of 2013
Core Competencies
Providing high quality clothes to customers at an affordable price
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TASK 1
2. Selecting and Recruiting Assistant Finance Manager
2.1 Curriculum vitae
Kusal Janith Perera

No.33, Jayasurya road, Matara, 81000
041 2684633
077 2654496
kusalperera@gmail.com
CAREER OBJECTIVE
To handle assignments which give diversity of job, high responsibility, add value to the
organization and continuously expand my learning curve.
EXPERIENCE
Department
Grade
Grade
Organization
Duration
:
:
:
:
:
Finance and Accounting

Assistant Finance Manager
Junior
Dallah Hospital
September 2009 January 2012
ACCOMPLISHMENTS
Business Tax Consultancy
Advising tax efficient business set-up/structures to new companies; Advising various multinational
clients on the preparation of tax returns and providing corporate tax advisory services to clients
Review of proposed business structures, transactions and agreements
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Preparing due diligence reports for various clients

Preparing the Income tax and withholding tax returns of various clients.
Advising client to save tax by analyzing the tax treaties
Conducting review of contracts, identifying withholding/corporate tax exposures and advising
clients on mitigating factors including vetting from tax perspective
Finance and Accounting
Liaising with audit colleagues to consider the accounting treatment of various business transactions
Recommending possible alternative accounting treatment where tax exposures are identified
Book keeping and accounting
Understanding the business of the client

Preparing the chart of accounts for the business
Recording transactions by posting journal entries
Maintaining the files of vouchers, invoices and other supporting documents
Generating financial reports for the CEO (Trial balance, Income statements, Balance Sheet etc.)
Preparing variance analysis by comparing the financials periodically for business decisions on
expenditure and revenue generations
Preparation of other management reports for internal purposes
Auditing and Certification
Planning the audit work using the risk methods

Auditing the books of accounts of various clients for certification
Reviewing various revenue and expense contracts
Preparing a financial analysis report/analytical review sheet
EDUCATION
Association of Chartered Certified Accountants 2009
(ACCA-UK) Part 2
Bachelors of Commerce (Honors) 2004- 2007
SKILLS
Analysis and Insight

Business acumen
Business development
Communication and Influence
Leadership
Project Management
Quality service delivery
Relationship Management
Team work
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2.2 Job Description
Job Description
Title: Assistant Financial Manager
Department: Finance
Position Summary
Supports financial decision making information by collecting, analyzing, investigating and
reporting financial data
Duties and Responsibilities
Prepare monthly and Annual financial statement by collecting data, analyzing,

summering data, information and trends
Prepare Monthly and Annual statements by assembling data
Calculating quarterly estimated tax payments, assembling sate for quarterly and annual
tax filling
Responds to financial inquiries by gathering, analyzing and interpreting data
Provide financial advice by studying operational issues
Prepare budgets and developing forecasts
Prepare special reports
Updates job knowledge by keeping current with financial regulations and accepted
practices
Accomplishes finance and organization mission by completing related results as needed
Working Conditions
Work is performed in an office environment.
Qualification
Completed degree or equivalent education.

Have 3 or more years experience in audit field
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2.3 Personal Specification
Personal Specification: Assistant Finance Manager

Essential Experience
3 Years experience in working

Experience of managing small finance team
Experience of financial reporting to external donors
Experience of monitoring and reporting tight deadlines
Essential Skills and Knowledge
Effective financial management skill

Knowledge on financial systems and procedures in a program
Proven ability to lead, manage and motivate
Project management skill
Excellent organization skill
Ability to work in wide variety of cultural contexts
Essential Aptitude
Committed to high quality standards
Ability to establish effective working environment
Excellent communication and interpersonal skills
Self-motivated and flexible to work
Qualification
Professional accounting qualification , CIMA, ACCA
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3. Legal, Regulatory and Ethical consideration in Selection Process and their

implications
3.1 Selection
Selection is the process of selecting a qualified person to the required job who can successfully do
the job and deliver valuable contributions to the organization. Selection system will be depend on
job analysis to ensure that the selection criteria is job related. The requirements in the selection
system are knowledge, skills, abilities and other characteristics.
3.2 Legal Considerations

In the Selection Process need to avoid some areas which could cause the legal violations, unless
which is directly related to the job.
Questions which is acceptable to ask in the selection process
1. Name :
Asking about First, Middle and last name
2. Address :
Address of where the applicant is living
3. Marital Status :
Can the applicant will be able to meet specified work schedules
4. Religion :
Questions regarding availability for work during specific time periods
5. Experience :
Inquiries regarding previous work experience
6. Disability :
Asking whether the applicant can perform the essential job related tasks
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Following are the few unacceptable questions in selection process which should be ignored,
1. Age :
The interviewer have permission only to ask about whether the applicant is over
the minimum legal employment age (Example 18years)
2. Education :
Asking unrelated question on education where the job is required only a degree
3. Financial Status :
Questions regarding to financial status but can ask about minimum salary
requirements
4. Gender or Sex :
Asking about information relating to individual gender
5. Health :
Asking questions about health which is not related to specific job requirements
6. Marital Status :
All questions regarding whether the applicant is married, single or divorced
7. Pregnancy :
All questions regarding pregnancy
8. Race or Colour :
Questions regarding race and colour
9. Religion :
Questions regarding to indicate or identify religious value or customs
10. Residence :
Questions regarding whether the applicant is living in a rent or own house
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3.3 Ethical Consideration

Selection is an area where decision making is requires thorough attention, accompanied by best
practice standard to ensure that risks of corruption and unfair practices are minimized. In
Selection the organization will select most suited applicant to the position.
Ethical issues in Selection
Organization recruit employees who need respect as people
Discriminatory recruitment practices may inhibit the success of people
Code of ethics for employees
Treat all the job seekers equally
No discrimination in terms of race, religion, gender etc. Do not request job seekers to
include their photos in the CV
Ask question on job related information in selection process
Code of Ethics for Job seekers
Ensuring the CV or resume accuracy
Expect employment history verification
Assume personal responsibility for publishing resume, pictures and any other
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Discrimination
The equal rights legislation principle is a positive attitude to all organization. It means the
individuals own attitudes and values. Discrimination against the people in the form of their race,
gender, disability etc.
The following are the laws of major pieces of legislation affecting equal opportunities under UK
Racial Discrimination Act 1965 (amended in 1968 and 1975)
Sex Discrimination Act 1975 and 1986
Disability Discrimination Act 1992 and 1997
Equal Pay Act 1970 (amended 1983)
Human Rights Act 2001
1. Sex Discrimination
Its an unlawful discrimination against a person, it is done directly and indirectly.

Direct discrimination means if a male and female are employed in the same job but
female receives lower salary when compared to male, then it would be called as
direct discrimination. Indirect discrimination means when an organization required
a person with some qualification, male and female will apply for the job but the
both have same kind of qualification but the priority is given for male candidate
and select him, this is called indirect discrimination.
Good Practice
All workers should be treated equally, irrespective of sex
No one should be disadvantaged of valuable training experience because of their

gender.
Ways of Sexual Harassment to an employee
Comment on their look
Vulgar comments on them
Intimate physical contact

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What employers and company do if sexual harassment happens?
Employees should complain about this to the right person because they are liable
for the actions of their employees under sex discrimination act 1975 (UK)
Once the complaint is made it should not be ignores. A proper investigation should
be carried out formally and informally, but it should be done immediately to avoid
future discrimination.
Good Practice
Always needs to take sexual harassment seriously.
Deal quickly with the matter
2. Racial discrimination
It is unlawful to discriminate a person because of color, race and national or ethnic origin.
Ways in where Racial Discrimination Happens
When applying for a job
When at work
In training
In promotion
3. Equal Pay
Male and female who are working in the same job should receive same and equal pay.
Because,
They are doing the same work
They are doing work of equal value.
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Best Practice for Selection System
1. Impartiality: In the all stages of selection process should be impartial and objective in its
execution
2. Accountability : In the selection process the stakeholders should be accountable for all
the decisions that are made and ensure proper record keeping to support such decisions
3. Openness : Factors affecting on recruitment and selection process must be clear to all
stakeholders involved, also the decision making processes should be transparent while
maintain confidentiality with regards to the candidate
4. Integrity: Recruitment and Selection process must be carried out in accordance with
relevant guidelines, codes and rules.
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4. Role of Assistant Human Resource Manager in the Selection Process
Human Resource Manager is the person who handle personnel decisions including recruiting an
employee who is needed for do a particular job. If an employee going to leave the organization it
is HR Manager Responsibility to find a replacement for the available job role.
Step 1: Replacement
Review the tasks which is performed by previous Assistant Finance Manager and also decide
whether it is required ant further changes is required for the job to perform.
Experience which is required to perform the tasks
Work which is carried out by the previous employee
Tasks which needed to be added and removed for the job
Working Hours
Step 2: Develop Job Description

Making job description is the core of a successful recruitment process. From the Job description,
interview questions and evaluation are developed. A well written job description should consist
of following factors,
Make long lasting impression to the candidate
Clearly mentioning the required level of qualification and responsibility
Serves as a document which will help to prevent against complaints by providing written
evidence that employment decision were made on the basis of business needs
Used as a clear distinctions between level of responsibility and competencies required
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Step 3: Develop Recruitment Plan

For each job positions it is required a documented recruitment plan. A well-structured
recruitment plan will help to find the best qualified candidate.
Posting Period Applicant need to post or email the CV to the address within in the 10
working days from the day of advertisement is printed.
Advertising There are variety of sources available both internally and externally to
attract the needed employee. Every effort should be made to conduct a thorough search
by advertising widely before filling the position. Advertisement can be displayed in print
media such as local media and national publications and also other paper advertisement.
In this modern era there is also Social media like Facebook, Twitter, LinkedIn etc. which
are most popular and help to reach the advertisement to lot of expected employees
Step 4: Select by Resumes or CV

To make sure that applicant who are selected for the interview needed to be evaluated by one or
more individual to minimize the potential for personal unfairness.
Step 5: Review Applicants
All applicant will be reviewed and considered. Need to select highest quality applications which
is relevant to the job.
Step 6: Initial Phone Screen
After selecting the suitable applications the next step will be to gather more information about
the candidate and see whether the applicant is fit for the Assistant Finance Manager Job
Step 7: Interview
Conducting face to face interview and asking questions relating to Assistant Finance Manager
and ensuring the candidate is fit and qualified to perform the job. In this process finalizing all the
required information needed to the employee and employer and also sorting out the salary and
giving the organization procedure and rules.
HR Manager has all the responsibility from the top to bottom to select suitable candidate.
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5. Evaluation of Assistant Human Resource in selection Process

The role of Assistant Human Resource Manager is to first find out the which job role is vacant, in
this Assistant Finance Manager going to resign so need to select a qualified employee for this
place.
Then need to design a recruitment plan. In this need to create a job description. After designing
the ad which is needed to be given to put up in medias to get needed employee. For advertisement
will use print medias as well as Social medias and reach the ad to the targeted candidate. In it
needed to be mention about the qualification and experience need to perform Assistant Finance
Manager Job. After that suitable candidates who has required qualification will apply to the job
through email and post which will be mentioned in the ad.
As an Assistant Human Resource need to review all the applications and sort out the CVs which
has the required qualification to perform the job. After sorting out need to have a phone call
interview and gather more information about the candidate. After the gathering furthermore
information and again sorting out the candidates and call them for the interview.
In the interview asking the candidate on relevant questions and evaluate whether he/she will be
suitable. After one candidate is sorted out from the interview call him/her for finalizing what is
he/she expecting from the organization and what organization expecting from him/her and
finalizing all the deals like salary and accommodation.
The Assistant Human Resource Manager plays a vital part in selection process. Mostly all the
process in the selection and recruiting are done by HR Manager and also responsible in selection
the suitable candidate.
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6. Factors involved in Monitoring and Performance evaluation

In the organization project is closely monitored. If the monitoring is done in a proper manner it
will consistently measuring performance and provide ongoing feedback and reach towards the
goal. Monitoring continuously unacceptable performance can be identified.
Performance evaluation is the process of measuring an employees job performance and
productivity. The management of performance plays an important role to the success or failure of
the organization. An effective performance evaluation system creates low turnover and increases
employee productivity. This is why performance evaluation is very important.
Evaluating Assistant Human resource manager will be done in the following ways,
Planning Assistant Human Resource manager tasks in advance and gives an overall idea
of the performance standard it expected to meet
Consistently supervise and evaluate Assistant HR manger performance. HR manager will

give feedback by analyzing the performance and give the suggestions to help to increase
the performance.
Doing the given task in time to support other team members and work according to the
schedule
Giving Assistant HRM a new task and watching the versatile and how to adopt to it
Role of Assistant HRM in team work

The major role is to work on time and support HR Manager. Also carry out tasks which was
given. Works as a team in preparing job description, questionnaire etc. and evaluating whether
its right or wrong and making necessary changes. Also preparing suitable advertisement and
techniques which needed to be put up to recruit candidate for the job role.
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7. Plan and deliver the assessment of the development of Assistant

Marketing Manager
Assessment Process
Engaging employees in a thoughtful performance assessment process will help to boost an

organizations employee engagement. It can also help individual behavior more closely and create
a better work environment. As a finance manager need to allocate funds for the marketing activities
to carry out. Providing needed fund will help to motivate the marketing manager.
Plan to make Effective assessment process
Setting goals: Goal are important and exactly tells what the manager expects. It is important set a
clear connection between employee goals and their effect on the organizations ability to
accomplish its mission. Individual performance of employee goal link directly with the
organization values and mission. As the organization has to grow the performance review process
is incredibly important.
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Providing Feedback:
Once the goals have been set finance manager should provide continuous feedback throughout the
process and how marketing manager in achieving the goals. Feedback can be informal but will not
be meaningful unless it is specific.
Conducting the annual review
At the end of each task finance manager should conduct performance review that essentially
summarize the informal conversation and feedback that occurred throughout the task. Performance
review is regarding goals and performance.
Planning professional development
Once the formal performance review is completed Assistant marketing manager will be told to
create a professional development plan for himself. That will include competencies and specific
development activities that he want to work on. Performance assessment process is used as a lever
to help employees stretch and grow.
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8. Evaluate the success of assessment process

The main purpose of doing assessment process is to improve employee learning. This allows
for evidence based decision making about curriculum. At the assessment process it provides
evidence that allows them to improve job outcomes. Assessment also helps to evaluate whether
the Assistant marketing manager achieved the needed target and provide information to
improve the job role.
Doing Assessment process will provide data that will help Finance manager and organization
to make informal decision in terms of the job role and look out for the areas to improve.
Assessment process is an ongoing process of identifying goals and objectives, collecting and
analyzing data and making modifications when necessary for improvement. This process need
to be plan periodically assessing all aspects.
Assessment process focuses on the opportunities to develop Assistant Marketing Manager
Ability to evaluate themselves. To make judgment about their own performance and improve
upon.
Well design assessment process will encourage active learning when especially assessment
delivery is innovative and engaging. Peer and self-assessment can foster a number of skills,
such as reflection and critical thinking. As well as giving employee insight to the assessment
process.
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TASK 2
Section 1
9. Skills and Attributes needed for effective Leadership

In MBAAR project I was the event executive for Talent show event. The departmental head was
Fazlam Nazar. For a great leader there must be some qualities like skills and attitudes. For example
we going to do the talent show event and it cannot be done easily. So the leader should have certain
skill level to do the job and the fact is attitudes determines whether the job is done well and see
whether the job holder makes real difference to the event and it was well carried out by Fazlam.
Our Department head has a great character, which will been seen through, when a problem occurs
the way the leader understand what is the problem and what needed to be done and what will be
the outcome. For a leader it needed to take executable judgments and it was well made by the
department head. A leader who needs an excellent character and understand every members
suggestion and feelings.
A leader need to motivate the members to carry out a task and encourage them to work more. Also
need to corporate with others and work as a team. Leader is whom who leads by an example and
making sure that the work you do is clearly understood by the team, without passion cant be a
great leader and inspire others through the enthusiasm, also need to be organized much more and
so will everyone else.
A person cant do everything, a leader need to be able to delegate effectively. Though delegating
the work but the leader need to take ownership and responsibility at all the times. The team has to
know that you will be there is the bad times as well as in the good times. To be great leader need
to communicate with the members and gather information and feedbacks. A huge part will be he
needed to be a great listener because if you want to do a task as a group communication is important
As a leader need to honest to the members and as well as brave to take risk according to the
situation. As a leader must be a follower too, which is means finding values to the team and get
inspired by the team.
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10.Difference between leadership and management

Leaders is the one who lead and managers who manage.
Management
Leader
Is a Copy
Is an Original
Maintains
Focus on system and structure
Relies on control
Has a short range view
Develops
Focus on people
Inspire trust
Has a long range view
Imitates
Does things right
Originates
Does right thing
Leader
The leader of Event department is Fazlam. He studies and develop ideas and principles every time,
also innovate new ideas and discuss with all the members before implanting it and ask suggestions.
If a problem occurs he was resourceful and looks for solution to problems. He is also very
empathetic with a focus on people. He was very inspiring and giving trust to the stakeholders.
He understands about the talent show event with the big picture in the mind. He ask for feedbacks
and suggestions and listen to what group members are saying and it shows he has superior listening
skills. He always take challenges and asks why and what can be improved and look for
opportunities to develop strengths. Create a great atmosphere and friendly working environment
and develop a following.
Management
Management is the one which manage the employees but is leader he studies and develop ideas
and principle. Leader who innovates but the management will always accept the status quo.
Management focus on system, structure and control but a leader who focus on people.
Managements have few questions just how or when but leader who understand the big picture.
Leader always tries to maximize the strengths but a management tries to minimize the weaknesses.
Management have subordinates but a leader has a follower.
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11.Leadership Styles in different Situations

There were lot of situation where different types of leadership style was performed. The one
situation is when deciding where to sell talent show tickets. In this situation Transactional
leadership style was followed. The idea of where to sell ticket was gathered from all the members
and all gave them almost a same feedback of selling the tickets inside the Kandy city as well as in
the Hindu cultural hall entrance. By using this leadership style clarifies everyone roles and
responsibilities and which also a benefit that transactional leadership judges team members
performance. In the same situation for the selling of raffle draw tickets other department members
preferred to sell tickets outside the Kandy city. So the same scenario happens in both but the leaders
in both department had different ideas and thoughts.
The other situation is for selection of Hall to conduct the talent show event. In this case the power
was with the leader and he is the one who selected the Auditorium to conduct the talent show. In
this Autocratic leadership style was performed. By carrying out this style it was incredibly efficient
decisions are made quickly and work gets done. This style was used when it needed to select the
auditorium sooner than later. So it forced to use this autocratic style. But for conducting the raffle
for draw also autocratic leadership was performed.
In another situation, on finalizing the vents that needed to be done. All the team members were
gathered and involved in decision making process. This encouraged creativity and team members
are often highly engaged in project and decision. This style is called as Participative Leadership
style. By performing this style team members tend to have high job satisfaction and productive
because they are more involved in process. This styles helps to develop people skills.
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12.Strategies used to motivate to achieve objectives

If a team needed to do well it needed to be motivated. Motivating help to achieve the objective in
an effective way.
1. Leader explained about the positive outcomes of achieving the objective and benefit to
the individuals.
2. A curiosity was built in every members mindset so everyone is interested enough to
achieve the goals, sue to this team members wanted to learn more. This is achieved
because of the understanding of team members interests.
3. To each person a specific task was given and it needed to be accomplished by each
member of the team in the given time.
4. The expectation from each member was well explained and what needed to be done to
achieve this goal was said before and also realistic goals were planned
5. Teams have been break into small groups so everyone has got responsibility to achieve
the goal. A friendly competition was built in the team
6. Controlling the members and giving them the feeling about what needed to be achieved
7. By recognizing the individual efforts helped to work more because individual efforts are
noticed. This inspired all members to do their share. Because of knowing that individual
performance will be recognized and rewarded.
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Section 2
13.Team Working
As a team organized a cricket tournament in our town. Where all the teams around the city were
participated. We had 5 members in the organizing community of cricket tournament.
13.1 Benefit of Team Working
Organizing and conducting a cricket tournament with 12 teams is not an easy task and it cannot be
done by an individual. With the help of team work we able to bring 12 teams within a week, each
member in the team went to different areas around the city and gave the application form to enter
the tournament. Without a team cannot go to more areas at a same time with low cost.
In preparing the advertisement which will be posted in the walls and social medias, we wanted to
put up a colorful ad which will attract the cricket teams, in this 5 people as a team we gathered lot
of ideas in designing the advertisement and finally came up with an excellent output and when we
posted it on the wall it had attracted lot of cricket teams as well as the general public. On the day
of posting the advertisement in Facebook received terrific response with 100 plus likes and
comments within an hour. A day later people who saw it on the wall near roads and homes called
and asked about the tournament and their willingness to participate.
Due to the team work we was able to create colorful advertisement as a creative work which
resulted in better results. The objective of bringing more than 10 teams was achieved easily. On
the preparation for the tournament first booked a ground which was one of our team member
relative place so due to that we able to get it for free. Each member has got different types of
responsibility to do the tournament, which enabled to save time and energy
Advantages of Team Working
When a team works well together as a team it will help to accomplish more than its
individual member can do alone
Due to the apply of different skills helped to come up with more effective solution than
one person working on the same problem
Mutual support help to benefit of encouraging to achieve goals

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13.2 Conflicts in achieving Goals

The main conflict was happened during the designing process of advertisement. All the 5 members
had a different idea. As a human being all are not same and they are right in their own view point.
As a team leader I asked all the members about the ideas and suggestions and wrote them in a
paper and started to make designs and in the process asked whether it is good and are they satisfied,
by asking it frequently I was able to create a very good design because 5 brains are better than 1
brain.
The other conflict which happened on deciding whether to keep a league tournament of a knockout
tournament. In this case all had different opinion and some says league and some says knockout.
As a leader I stepped into it and said about the practical difficulty in doing a league tournament
where it need at least 2 days to keep matched between 12 teams so it practically difficult and also
harder and also explained about keeping knockout tournament and advantages of it. By keeping
knockout tournament will help to finish the tournament within a day and also it will be easy to
select the teams and will not have difficulty in calculating points and all. After that all the members
understood and came to a conclusion of keeping knockout tournament.
Another conflict is on whether to keep the tournament on Saturday or Sunday. But I explained
them keeping it on Sunday will be good because on that day most of them will be free from work
and studies so it is the right day to keep. Then all the members agreed and kept on Sunday
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13.3 Effectiveness of a team in achieving goals

When we decide on organizing a cricket tournament we know an individual cannot to it and it
wont work practically. When we decided all the members given support and motivated to go on
with it. Right from the start to end team work is important. If there is any miscommunication and
misunderstanding the whole project will be collapsed. The team effectiveness help in this matter.
To successfully start and finish all the members need to carryout different types of work and need
enough resources which is need to do the tournament. At start needed some capital investment to
start the proceeding so as a team we put on equal investment so it help to reduce the liability of
each person. If one person want to do it then need to put the whole amount and it will be harder
and also if the project was not successful then he may incur huge loss and in creativity side and
thinking there will be only one brain so it limit the creativity level of the work.
By doing it as a team work it was quit an easy task to carry out because there will be enough
suggestion and feedback. To manage all the 12 teams it needed at least 5 persons and 1 person
cannot control and give reply to all the people.
Team Effectiveness
Team effectiveness refers to the system of getting people work together effectively. People
working together can achieve much more than if the individuals of the team were working on their
own. The effectiveness of a team is determined by a number of factors.
A team is depends in part on bringing together people who have different skills. This can include
different technical abilities or communication skills. In fact, teaming up people who share the exact
same characteristics is often a recipe for disaster. Team effectiveness depends on people taking on
different roles in a group setting. The interest that the group has in the project also strongly
influences its effectiveness. If the job is too easy or too difficult, or if the rewards for achieving
the end result do not seem worth the effort, the team may end up working half-heartedly. The task
should also have a clear outcome. Working towards a specific goal enhances the effectiveness of
a team significantly.
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14.Conclusion
Working with and leading people is one of the key concepts of a person who wants to be a leader.
A great leader must recognize what an organization really needs at a particular time. The role of
the leader in an organization is very essential that the leader can lead the entire organization to
success or failure. The possible issues of the company appear to be recruitment and selection
system, legal, regulatory and ethical considerations, mix of knowledge, skills and experience
required.
In recruitment process there should be not any discrimination and follow company rules and
regulations in selection process and giving equal opportunities to every candidate. To be a good
leader the person needs to identify every individuals strengths and weaknesses as well as feelings.
Motivate employees to get better output and effectively use the resources. In the team work a team
need to be well known about every individual. Team leader need to manage the conflicts which
occur during any event and unite the team as one and get better output.
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15.References
1. Leading Work with Young People (2007) Mary Tyler, Principal Lecturer, De
Montfort University
2. Working with leading people (Online) (cited 2nd July 2013) Available
From<URL:http://www.studymode.com/essays/Working-And-Leading-PeopleAssignment-849612.html>
3. Motivating employees (Online) (cited 2nd July 2013) Available From <URL:
http://www.inc.com/guides/hr/20776.html>
4. Leadership Training(Online) (cited 2nd July 2013) Available From <URL:
http://www.thecoaches.com/leadership/>
5. Leadership Qualities (Online) (cited 2nd July 2013) Available From <URL:
http://www.nsba.org/sbot/toolkit/LeadQual.html/>
6. Lecture Notes
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Working With Leading People

BTEC EDEXCEL HND DIPLOMA IN (MANAGEMENT & HUMAN RESOURCE)

Unit 14: Working With Leading People