*99# : Launch Story

Dedicated to the nation on 28th August, 2014 by Honorable PM of India

Service launched with 32 Banks & 11 Telecom Service Providers

Service formerly known as NUUP (now known as *99#)

English kept as the default language for this service

Launched with Financial & Non-Financial Services

*99# : Features
Standardised Menu for Banks and Customers
Facilitates interoperable mobile banking transactions
Capability to reach 960 million mobile phone users
Works across all handsets & GSM service providers
Works on both Basic phones as well as Smartphones
Works without GPRS and service available while roaming as well
Multilingual options (Available in 12 languages including English & Hindi)

*99# : Benefits
Simplicity User required to just dial a short code

Convenient Simple and easy to use service

Round the Clock Availability Works 24*7*365

Real Time Transaction Immediate in nature

Language Flexibility Available in 12 languages

Easy Accessibility No internet connection required

*99# : Ecosystem

TSP
Banks
Available across all
11 Telecom Service 43 Banks part of

Services

Providers (TSPs) in service Includes 8 Services Offered

the country
all 27 Public Sector Includes Banking,
Banks
leading

and

& Non-banking

Private Value

Sector Banks

Services

Coverage
Available

in

12

and languages
Added including English &
Hindi

*99# : Services Offered

Financial Transactions

Non-Financial Transactions

Value Added Service

Fund Transfer (Mobile No. & MMID)

Fund Transfer (IFSC & Account No.)
Fund Transfer (Aadhaar)

Balance Enquiry
Mini Statement
Request MMID
MPIN (Generate & Change)
Generate OTP

Query Service on Aadhaar Mapper (*99*99#)

*99# : Transaction Flow for Non-Financial

Transactions

Telco Service Provider

Telecom Gateway

NUUP Server

Bank CBS

Bank Server

*99# : Transaction Flow for Financial

Transactions

Telco Service
Provider

Telecom
Gateway

NUUP Server

Bank Server

Beneficiary
Switch

NPCI IMPS
Switch

Banks IMPS
Switch
(as Remitter)

*99# : Balance Enquiry

Welcome to NUUP Please

Enter 3 Letters of your
Banks short name or first
4 Letters of your Banks
IFSC

*99#

SBI or SBIN

Enter Your Option:

1. Balance Enquiry
2. Mini Statement
3. Fund Transfer - MMID
4. Fund Transfer - Account
No
5. Fund Transfer - Aadhaar
6. Know MMID
7. Change M-PIN

Your available account

balance is Rs 5000.

*99# : Mini Statement

Welcome to NUUP Please
Enter 3 Letters of your Banks
short name or first 4 Letters of
your Banks IFSC

*99#

Enter Your Option:

1. Balance Enquiry
2. Mini Statement
3. Fund Transfer - MMID
4. Fund Transfer - Account No
5. Fund Transfer - Aadhaar
6. Know MMID
7. Change M-PIN
8. Generate OTP

SBI or SBIN

Date
|
Amount
01-02-14
500
01-02-14
500
01-02-14
500
01-02-14
500

Cr/Dr
CR

DR
CR
DR

*99# : Know MMID

Welcome to NUUP Please

Enter 3 Letters of your Banks
short name or first 4 Letters of
your Banks IFSC

*99#

SBIN

Enter Your Option:

1. Balance Enquiry
2. Mini Statement
3. Fund Transfer - MMID
4. Fund Transfer - Account
No
5. Fund Transfer - Aadhaar
6. Know MMID

Your MMID allotted for

the A/C No. XXXXXX1234
is XXXXXXX

*99# : Generate MPIN

Welcome to NUUP Enter
3 Letters of your Banks
short name or first 4
Letters of your Banks
IFSC

*99#

[Enter last 6 digits of your

card number] [Expiry
date MMYY] separated
with single space

123456 0818

Your MPIN is
successfully
generated.

Enter Your Option:

1. Balance Enquiry
2. Mini Statement
3. Fund Transfer - MMID
4. Fund Transfer - Account No
5. Fund Transfer - Aadhaar
6. Know MMID
7. MPIN

SBI or SBIN

[Enter MPIN] [Reenter

MPIN] separated with
single space

1111 1111

7
Enter Your Option:
1. Generate MPIN
2. Change MPIN

*99# : Change MPIN

Welcome to NUUP Enter
3 Letters of your Banks
short name or first 4
Letters of your Banks
IFSC
*99#

Enter new M-PIN

4321

4321

M-PIN associated with

a/c no xxxxxxx4567
changed successfully.

SBI or SBIN

Re-enter new MPIN

4321

Enter Your Option:

1. Balance Enquiry
2. Mini Statement
3. Fund Transfer - MMID
4. Fund Transfer - Account No
5. Fund Transfer - Aadhaar
6. Know MMID
7. Change M-PIN
8. Generate OTP

[Enter old M-PIN]

[Last 4-digits of
account number]
separated with single
space

1234 4567

*99# : Generate OTP

Welcome to NUUP
Enter 3 Letters of your
Banks short name or
first 4 Letters of your
Banks IFSC
*99#

SBI or SBIN

Your OTP is
123456. This is
valid for one
transaction and for
1 hour.

Enter Your Option:

1. Balance Enquiry
2. Mini Statement
3. Fund Transfer - MMID
4. Fund Transfer - Account No
5. Fund Transfer - Aadhaar
6. Know MMID
7. Change M-PIN
8. Generate OTP

8
Enter M-PIN] [Last 4-digits
of account number]
separated with single space

1234 4567

*99# : Funds Transfer Using Mobile No.

and MMID
Welcome to NUUP Enter 3
Letters of your Banks short
name or first 4 Letters of
your Banks IFSC

Enter Your Option:

1. Balance Enquiry
2. Mini Statement
3. Fund Transfer - MMID
4. Fund Transfer - Account No
5. Fund Transfer - Aadhaar
6. Know MMID
7. Change M-PIN
8. Generate OTP

SBI or SBIN

Enter Amount & remarks

(optional) separated with
single space

Enter Beneficiary Mobile No

Enter Beneficiary MMID

AS [Amount] [Remarks]

500 rent

Want to transfer Rs 500 to

beneficiary with Mobile
9911330092 and MMID 9002567
For rent
[Enter Your M-Pin] [Last 4-digits
of account number] separated
with single space

1234 4567

9240378

Your a/c no. xxxxxxx4567 is

debited for Rs. 500.00 on
16-02-2014 and a/c linked
to mobile 9911330092
credited (IMPS Ref no
212233445555)

9933465782

*99# : Funds Transfer Using Account No.

and IFSC
Welcome to NUUP Enter 3
Letters of your Banks short
name or first 4 Letters of
your Banks IFSC

*99#

Enter Amount & remarks

(optional) separated with
single space

Enter Your Option:

1. Balance Enquiry
2. Mini Statement
3. Fund Transfer - MMID
4. Fund Transfer - Account No
5. Fund Transfer - Aadhaar
6. Know MMID
7. Change M-PIN
8. Generate OTP

SBI or SBIN

Enter Beneficiary Account

Number

Enter Beneficiary IFSC

AS [Amount] [Remarks]

500 rent

Want to transfer Rs 500 to

beneficiary with IFSC SBIN000121
and Account 12345678912For rent
[Enter Your M-Pin] [Last 4-digits of
account number] separated with
single space
Ex: 1234 4567

1234 4567

123456789023

Your a/c no. xxxxxxx4567 is

debited for Rs. 500.00 on
16-02-2014 and a/c
12345678912 credited
(IMPS Ref no
212233445555)

SBIN000121

*99# : Funds Transfer Using Aadhaar

Registered Office: 1001A, B Wing, 10th Floor,

The Capital, Bandra Kurla Complex, Bandra (East), Mumbai - 400 051

Welcome to NUUP
Please Enter First 4 Letters of IFS
Code of your Bank to begin.
For any query, contact your bank.
Charges apply

*99#

Rs 500 to bene with Aadhaar

123456789012 rent
[Enter Your M-Pin] [Last 4-digits of
account number] separated with
single space
Ex: 1234 4567

1567 7284

Your a/c no. xxxxxxx7284 is

debited for Rs. 500.00 on 16-022014 and a/c linked to Aadhaar
123456789012 credited (IMPS Ref
no 212233445555)

SBIN

Enter Amount & remarks

(optional) separated with single
space
AS [Amount] [Remarks]

500 rent

Select Option:
1 BalanceInq
2 Mini Stmt
3 Fund Transfer-MMID
4 Fund Transfer-A/c No
5 Fund Transfer-Aadhaar
6 Know MMID
7 Change MPIN
8 Generate OTP
9 Agent Cash-Out

Enter Beneficiary 12-digit Aadhaar

Number
Ex:123456789012

123456789012

*99# : TSPs & Supported Languages

Airtel

Vodafone

MTNL

Idea

Aircel

Tata

Uninor

Reliance

BSNL

Videocon

Quadrant

S. No.

Languages

Short Codes

English

*99#

Hindi

*99*22#

Marathi

*99*28#

Gujarati

*99*27#

Tamil

*99*23#

Kannada

*99*26#

Telugu

*99*24#

Punjabi

*99*30#

Bengali

*99*29#

10

Malayalam

*99*25#

11

Assamese

*99*31#

12

Oriya

*99*32#

*99# : Banks Short Code & IFSC

S. No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21

Bank Name
Allahabad Bank
Andhra Bank
Axis Bank
Bank of Baroda
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank of India
Corporation Bank
Dena Bank
HDFC Bank
ICICI Bank
IDBI Bank
Indian Bank
Indian Overseas Bank
ING Vysya Bank
Karur Vysya Bank
Kotak Mahindra Bank
Oriental Bank of Commerce
Punjab and Sindh Bank
Punjab National Bank

Short Name
ALB
ANB
AXB
BOB
BOI
BOM
CNB
CBI
CRB
DNB
HDF
ICI
IDB
INB
IOB
ING
KVB
KMB
OBC
PSB
PNB

IFSC
ALLA
ANDB
UTIB
BARB
BKID
MAHB
CNRB
CBIN
CORP
BKDN
HDFC
ICIC
IBKL
IDIB
IOBA
VYSA
KVBL
KKBK
ORBC
PSIB
PUNB

Continued
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43

State Bank of Bikaner & Jaipur

State Bank of Hyderabad
State Bank of India
State Bank of Mysore
State Bank of Patiala
State Bank of Travancore
Syndicate Bank
UCO Bank
Union Bank of India
United Bank of India
Vijaya Bank
Ratnakar Bank
IndusInd Bank
Bhartiya Mahila Bank
South Indian Bank
Saraswat Co-op Bank
Yes Bank
NKGSB
Janata Sahakari Bank
DCB Bank
Karnataka Bank
Apna Sahakari Bank

SBJ
SBH
SBI
SBM
SBP
SBT
SYB
UCO
UOB
UBI
VJB
RBL
IIB
BMB
SIB
SRC
YES
NKG
JSB
DCB
KBL
APN

SBBJ
SBHY
SBIN
SBMY
STBP
SBTR
SYNB
UCBA
UBIN
UTBI
VIJB
RATN
INDB
BMBL
SIBL
SRCB
YESB
NKGS
JSBP
DCBL
KARB
ASBL

*99# : Important Points to Remember

User to register mobile number with the bank

User to keep the beneficiary details handy

User to keep the last 4 digits of the remitter account no. & MPIN handy

User to use GSM phone & keypad to have special character like * & #

User to have sufficient mobile balance (applicable for prepaid connections)