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Frequently asked question (FAQs)

Q I use household insect repellent products and insecticides, then why pest
control?

The household insecticides available in the market are short term solutions

which only kill the pests you see but spare those which are hidden. And
1. It is not safe for any one in home and not complete solution. I am sure you
would like to have safe and better solution with approx. same cost.
2. The chemical fumes remain in air and you & other family members inhale the
chemicals while using these kind of solutions. Which is not safe for your
family?
3. All the insect repellents such as "Hit", "Mortein" etc. have highly volatile and
inflammable solvents. and one spark is enough to ignite this explosive mixture
with oxygen of air
Professional pest control involves identification of the type of the pest, its
harbourages, elimination at its source - delivering long lasting solutions.

Will pest control be a messy affair? Do I have to move all household stuff during

pest control? Is it safe for children? Do I have to be away from the house for 1-2 days
after pest control?

Not really, the advanced technology used by reputed companies enables non-

messy, odourless chemicals for cockroach treatment. In-fact the family can continue
with its routine activities such as cooking, eating or watching TV during this treatment.
It is not necessary to empty out the kitchen. But at some hidden/ harbourage we use
vacuuming (Non chemical methods), which may require to displace the material for a
while. Also gel spots where pests are likely to be active or hidden. It is relatively safe
for kids, the aged and also pets.
The chemicals used for termite control is odourless but in case of termite, drilling into
walls and floor has to be carried out. Those who are allergic to noise and dust are
advised to stay away during the treatment.

Will pest control harm my pets?

Precaution is always advised. All pesticides are harmful. But chemicals used at

home by reputed pest controllers are tested and proven for home use. These are
chemicals developed for in-home application. Secondly, targeted delivery at the right
place and the correct dose makes all the difference. Our chemical is effective only for
targeted pest.

My local pest control agency promises herbal treatment using boric powder. Is it

safe and effective?

Use of boric powder mixed with flour for cockroaches is certainly not herbal even
if it is called so. By and large it is found to be less effective too. Herbal treatment
means product used are made of herbs. This is not correct.

Will the pest control treatment harm my furniture?

If your furniture is not infested, there is no need to treat it, so not harming
anything. If it is infested, we need to use oil based chemical application for the
treatment.

I always keep my house clean, still cockroaches keep coming back.

While clean and hygienic conditions do prevent rapid growth of cockroaches in


the house, cockroaches may still enter through drainpipes or hitch hike into your
house along with groceries, crates, gas cylinders etc. through migration.

When I shifted into my new flat, there were no cockroaches. But somewhere in
between some cockroaches appeared and now the number has so increased that it's
beyond our control. What do we do?

A new house may be free from cockroaches however when you shift your
household goods, they move in along with them. They hide in cracks or crevices and
start multiplying rapidly over a period of time. Cockroaches also enter your home
through drainpipes or may hitch hike along with the groceries, crates, gas cylinders
etc. The effective solution is to call a professional pest control company to get rid of
these pests.

Can cockroaches cause harm to my children?

Yes. Pests like cockroaches are known to carry disease causing germs such as
diarrhoea, dysentery, food poising etc. As they move from place to place they
contaminate food and surroundings. Cockroach allergens - their skin, dead
cockroaches and droppings are known to trigger asthma attacks in children.

I have a small child and want to know the safest way to remove all cockroaches?

We have introduced non chemical techniques along with revolutionary gel-bait


technology. This technology minimise spraying of chemicals, hence avoiding direct
exposure of chemicals to residents. Gel-bait is a mix of food attractant plus toxicant
added at low dosage. The treatment is carried out by placing tiny gel spots in
cockroach hideouts. Cockroaches get attracted to the gel and feed on it. They pass on
the gel to other cockroaches when they touch each other. The gel is designed to kill
slowly so that they pass on the poison to as many cockroaches as possible. This
ensures that cockroaches that are hidden in their nests also get killed giving you total
relief.

I got gel treatment from a reputed company. But small cockroaches start
appearing after 15 days. I don't understand why. Can you explain?

It may be because existing infestation is carrying the othika, which got hatched in
next 8-15 days, as a result you are seeing this problem. Our non chemical techniques
ensure removal of live roaches and their eggs, However we use gel to remove
upcoming roaches. Cockroach eggs contains up to 40 young ones. On hatching these
young ones start feeding on the gel and subsequently die. Cockroaches also come in
along with grocery bags, gas cylinder, drainage pipes, etc. However, you can rest
assured that they will get attracted to the gel and die. In case you see a few
cockroaches you should not use any other chemical spray or aerosol as it will render
the gel ineffective.

After the pest control is done, how to keep cockroach infestation at minimum?

++

It depends on the technology used. If you have taken the advanced technology
service, please follow the steps given below to get maximum benefit:

In case you see a few cockroaches post the service, you should not use any
chemical spray as this will render the gel ineffective

While cleaning ensure you do not wash or wipe off the gel spots.

Keep your kitchen platform and dining table free from food spills, especially
during nights.

Avoid keeping unwashed utensils in sink or at least fill them with soapy water.

Keep food in sealed containers.

I see mud tubes in my bed room and when we scrape we see white ants running
out. Please tell me more about it.

These white ants are termites. They originate from the ground and move in mud
tubes. They feed on wood, paper or anything containing cellulose. They attack your
furniture, doors, fixtures, documents, clothes and even currency notes. When you see
a mud tube it means millions of termites are working 24 hrs a day, damaging your
property.

My carpenter assures me, my new furniture will remain termite-free, should I


believe him? What kind of wood is safe from termites?

No there is no safe wood, which will assure of no infestation attack of termite, as


the attack happens through walls and from internally wood nesting termites.

I would like to know if teakwood is safe from termites, if not, how to protect it
from termites?

This is a tall claim for protection against termites unless chemicals have been
impregnated into the wood before processing. The termites move from the ground to

feed on wood and paper. A well seasoned timber from mature teak tree has been
known to be safe from termite attacks. The natural oil present in the wood repels
termites...

My neighbour has termites and is going to have his house treated. Are the
termites going to attack my house next? How safe is my house?

If your neighbor has got the anti-termite treatment done, the termites will start
moving towards new untreated zones, which could be your house. Termites live in the
soil and invade buildings in search of their favorite food i.e. wood and paper (anything
containing cellulose). They are known to be hidden invaders and destroy property
worth millions. The only way to prevent this is to take pest control service from a
reputed company.

I stay on the 20th floor, can I still get termites or rats in my house?

Though the termites live in the soil, they are known to infest even high rise
buildings having more than 100 storeys, moving all the way from ground to the top
floor. Rats are also known to be excellent climbers and use drain pipes, electric cables,
lift shafts etc. to reach the top floors.

Can I do the termite treatment myself?

No. A treatment against termites involves specialized skills and techniques. Do it


yourself sprays can only remove the symptoms and not eliminate the actual problem.
Therefore it is not recommended that homeowners carry out the treatment
themselves. It is best handled by a professional pest controller.

Construction of my house is underway. I want to know about anti-termite pretreatment. I want to know more about this also.

Anti-termite treatment done before the house is constructed is called preconstruction anti-termite treatment. Due to the lack of awareness new home owners
do not check if the home they purchase has been treated against termites by a
reliable Pest Control Company. As a result people who spend large sums not just on
new homes, but also on interiors and wooden fixtures end up losing heavily due to the
damage caused by termites.
It is being done stage wise, as per construction stages.

I am the secretary of my housing society. My building is only 3 years old but has
been attacked by termites. The pest controller has given a warranty for 10 year
protection. What can I do about this?

The problem you are facing is unfortunately being faced by most housing
societies. For environmental reasons chemicals with long duration protection have
been banned world-wide. The new generation chemicals have a life of only three to
five years. Pest control operators offering a 10 year warranty are risking their
reputation. You have no other option but to go in for post construction anti-termite
treatment.

When I open my cupboard I see a white powder, what is it?

It seem like wood borer. But you must take professional inspection to ensure
right diagnosis and treatment well in time.

What is to be done regarding the white powder coming out of cupboard ?

This is a typical sign of wood borer infestation. These are tiny cylindrical
brownish or black insects. They are also known as powder post beetles because they
convert wood into fine powder. They feed extensively and live for many months. These
insects make a pin head size hole on the wooden surface causing white powder
residues. This is the first sign of infestation. Only professional pest controller can
provide the solution.

I find ants in my home especially in the kitchen. I have used a spray that I buy at
the grocery store, but it is only good for about a week. The ants keep coming back.
What can I do to keep them out of my home?

Unlike cockroaches, ants are social insects living in groups. The queen lives in a
nest inside the holes and cracks of the walls/floor. Spraying can only kill worker ants
while the queen in the nest remains unaffected. So the root cause of problem remains
unattended. It needs thorough inspection by a pest control professional.

look scary. I have heard rats spread disease. Please tell me more.

Rats are responsible for the spread of large number of diseases such as rat-bite
fever, leptospirosis, plague, food poisoning etc. These diseases are spread by rat
droppings, urine, and hair and rat fleas. Food contamination through rat urine and
droppings is the biggest health hazard. Rats are responsible for property damage, fire
hazard and disrupting communication networks by biting cables & wires.

What are bed bugs?

Bed bugs are small wingless insects that feed on the blood of warm-blooded
animals. They are cosmopolitan pests infesting both the rich and the poor. Hygiene or
the lack of it is immaterial. They are hitch hikers spreading through clothing, baggage
etc. They co-exist with humans hiding in cracks, crevices, mattresses or chairs in
public places.

Q
A

Where do bed bugs occur?

Bed bugs practically occur worldwide. They are most abundant in rooms where
people sleep, and they generally hide near the bed or near other furniture used for
sleeping. Their flattened bodies allow them to conceal themselves in cracks and
crevices around the room and within furniture. Preferred hiding sites include bed
frame, mattresses etc. Clutter around the room offers additional sites for these bugs
to hide, making it difficult to eliminate them.

How do bed bugs enter homes?

Bed bugs may sneak into your house along with luggage, furniture, clothing,
pillows and other such objects. You might unwittingly transport bed bugs to your home
when you visit public places like movie halls, hotels etc.

How much time your service takes?

Cockroach services will take approx 45 minutes, but varies based on the size and
infestation also.

Q How many time you will do the service?


A Cockroach service 3 / 4 times in a year. Termite service once a year with repeated
checkups.

Q How many days the smell will last after treatment?


A In Cockroach treatment there is no smell, but in case of termite you may feel
kerosene or diesel small in case wood work is treated inside the house.

Q What precaution require for human being in general?


A Open the windows and doors, allow cross ventilation, in case of termite / bedbugs
treatment. It is advisable to keep the sick person away, in case of termite treatment
( dust)/ bed bugs ( smell) treatment.

Q Do i need to empty out the wardrobes?


A In cockroach treatment not required, but in case termite treatment, you must, if it
is infested. We need to treat this also.

Q What is inspection ?
A we can find out the true cause(s) of the pest infestation to provide you
precautionary measures through identification of :
- The type of pest
- Where the pest is living ( harborages)
- The severity of the pest infestation
- Conditions contributing to pest infestations
- Provides clues to the solution required.

Q What is difference between you and others treatment?


A We are using latest technology with the understanding of non chemical and
chemical techniques to be applied for long lasting results. Our team is well trained and
understand the root cause of problem, and accordingly treat it. Difference is only about
understanding of Food water shelter availability and removal of these contributing
factors.

Q Can I pay in instalment?


A There is no provision for instalment in service industry, but still we have very
attractive offers for you. ( give different offers)

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