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A Cultural Analysis of American Indian Advertisements 1
A Cultural Analysis of American Indian Advertisements 1
Varsha Khattri
Lecturer
Amity Business School,
Amity University, Noida. Uttar Pradesh- 201301 India.
+ 91-120-4392455 mobile: 919910160709
Email: vkhattri@amity.edu, varshakhattri@gmail.com
Brief Profile:
Dr. Sanjeev Bansal is Professoor in the area of Decision sciences. He has a work
experience of over 17 years. Currently, he is the Director-MBA & Head,
Department of Decision Sciences, Information Technology and Ph.D. Programme
at
Ms. Varsha Khattri is a Lecturer in Amity Business School. She is a Post Graduate
in Management with specialization in Advertising & Public Relations. She has
more than 4 years of teaching experience. To her credentials, she has organized a
large number of marketing events, conferences and seminars.
Introduction
The phenomenon of advertising has long been a topic of research in several
disciplines such as mass communication, marketing, sociology, cultural
anthropology, social psychology, semiotics and cultural studies. One area that has
attracted a great deal of consideration in several disciplines during the last two
decades is the analysis of mass media advertising content to gain insights into
how cultural factors affect advertising strategies and expressions; how cultural
values, norms and stereotypes are reflected in advertising; how advertising creates
meanings and affects the audience and the larger society over time.
Although the phenomenon of advertising has been studied for several decades,
cross-cultural advertising research is a relatively new area of study. In recent
years, the study of cross-cultural advertising has become a subject of increasing
importance because of several important developments:
In recent years, there has been an increasing interest over the issue of how
advertising reflects, reinforces and affects cultural values of its target audience
The "cultural imperialism" issue has attracted a great deal of attention over the
impact of western advertising and other media products on the cultures of
developing nations
High-context cultures (including much of the Middle East, Asia, India, Africa,
and South America) are relational, collectivist, intuitive, and contemplative. This
The unique features of Indian market which call for special attention and thus,
subsequent changes in the application of marketing concepts are as follows:
a) Cultural Outlook: The Indian consumer values old customs and tradition. Basic
cultural values have not yet faded in India. Buying decisions are highly influenced
by social customs, traditions and beliefs in the rural markets.
b) Literacy Rate: The literacy rate is low in India. This comes in way of the
marketer in promoting the product. Advertising is very expensive making it
difficult to communicate with the target audience.
Nearly fifty
percent of the villages in the country do not have all weather roads. The
Infrastructure Facilities like roads, warehouses, communication system, financial
facilities are inadequate in rural areas making physical distribution becomes
costly.
d) Many Languages and Dialects: The number of languages and dialects vary
widely from state to state region to region and probably from district to district.
Even though the numbers of recognized languages are only 16, the dialects are
estimated to be around 850.
e) Low Per Capita Income: Even though about 33-35% of gross domestic product
is generated in the rural areas it is shared by 74% of the population.
Literature Review
Most of the cross-cultural empirical studies that have been conducted to date
compared either two or more Western industrialized countries or Western and
Eastern industrial countries (with a few exceptions).
Engel, Blackwell, and Miniard (1986) define culture as complex values, ideas,
attributes, and other meaningful symbols that serve humans to communicate,
interpret, and evaluate as members of society. Furthermore, the authors believe
that humans develop their values by socialization and acculturation. Socialization
Similarly, Stanton, Etzel, and Walker (1994) define culture as symbols and
artifacts created by society and handed down from generation to generation as
determinants and regulators of human behavior. The symbols/artifacts may be
intangible (attitudes, beliefs, values, and language) or tangible (tools, housing,
and products).
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Biswas,
Olsen
and
Carlet
(1992)
comparatively
analyzed
magazine
advertisements made greater use of emotional appeals, humor and sex appeals,
while U.S. advertisements contained a greater number of information cues. Cutler
and Javalgi (1992) conducted a comparative analysis of the visual content of print
advertising from the United States, France and England. The results revealed
greater country differences than similarities in terms of various visual components
in advertising. Differences were found in seven elements (size of the visual, use
of black & white visuals, use of photograph etc).
Demographics facts and figure to analyze the population trends in both US and
India, along with consumer buying behavior, trends, influence of children,
teenagers, women, and celebrities were analyzed for this research.
Belk and Bryce (1986) examined television advertisements in Japan and the
United States. Using a content analysis method they attempted to determine if
there was any cultural value difference in advertising in terms of materialism and
individual determinism. The study found that the U.S. advertisements placed
more emphasis on individual determinism and materialism.
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Information Content
While value orientations and advertising appeals have been used in studies, others
have examined the information content of advertising messages from one country
or several countries (Al-Olayan & Karande, 2000; Dowling, 1980; Ha, 1998;
Johnstone, Kaynak, & Sparkman, 1987; Katz & Lee, 1992; Martenson, 1987;
Renforth & Raveed, 1983; Tai & Chan, 2001; Weinberger & Spotts, 1989;
Zandpour, Chang, & Catalano, 1992). These studies take inspiration from Resnik
and Sterns (1977), or Stern, Krugman, & Resnicks (1981) studies of information
content. They look for information cues about the product advertised. As a result
they are useful in describing how much information advertising messages actually
give about products. The cues considered with the information content framework
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J.Harwood & A.Roy (1999) in their study on The Portrayal of Older Adults in
Indian and U.S. Magazine Advertisements, found a cross-cultural bias against
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older women in their mass media presence. The predominance of elderly men
over elderly women in the advertisements reflects the double jeopardy of being
old and female (Sontag, 1979). Whereas older males are sometimes evaluated as
wise and mature, older females rarely receive any form of positive evaluation,
even though they outnumber elderly males in the U.S. population (United States
Bureau of the Census, 1994). It should be noted that women do not outnumber
men among older adults in India (Bose, 1988).
Research Methodology
The study compares two countries, which are culturally different, that is, America
and India. While America is a low context culture Indian is a high context culture.
A total of 150 ads from each country were analyzed ranging from durable
products to non durable products and services. The ads included not just
contemporary ads but also ads over a period of time, that is, ads from 1995-2008,
so as to have a comprehensive analysis of the ads.
acts).
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approach)
Use of Information Cues:
Ads were first analyzed on the bases on types of information they provide.
Table 1: Use of Information cues
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Type of information
US ads
Indian Ads
15 (10%)
80 (53%)
Quality/ Performance
128 (85%)
129 (86%)
Components
44 (29%)
33 (22%)
Price/ value
22 (15%)
18 (12%)
Safety
17(11%)
17 (11%)
Website Address
73(48%)
17(11%)
New Ideas/Features
8(5%)
10 (7%)
Nutrition
7(5%)
2(1%)
Special Offers
6(4%)
3(2%)
Warranties/ Guaranties
7 (5%)
2(1%)
15 (10%)
1(.7%)
Packaging
1 (.7%)
1 (7%)
Taste
2(1%)
Company Research
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Type of information
Ind. Research
US ads
Indian Ads
8(5%)
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Headlines
Subhead
Tagline/Baseline/ Logo
Imagery
Body copy
Table 2: An analysis was done in the ads of both the country to find out which
element was given greater emphasis in the two countries
Elements
US ads
Indian Ads
Headlines
20%
84%
Subhead
13%
53%
Bodycopy
19%
72%
Image
100%
100%
Tagline/Baseline/ Logo
100%
100%
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While the American ads scored low on headlines and subhead, the scored high
on imagery and tagline/logo, the Indian ads scored high on the 5 elements.
This can be attributed to the emergence of Minimalist Advertising school of
thought in America where time is a constraint and people are bombarded with a
high number of messages per day.
On the other hand the imagery scores high in India because of large-scale
illiteracy in India and also because of the high context culture.
Overall Indian ads contained more information as compared to American ads.
This can be attributed to the high context of Indian culture as compared to low
context American culture
100
80
60
American
Indian
40
20
0
Headline
Subhead
Bodycopy
Image
Tagline/Logo
Tagline and imagery was 100% in both countries but for different reasons. In
India it was because of large-scale illiteracy, which means greater role of images
and Logo so that the users can identify the product/brand. On the other hand
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images and tagline have replaced headlines, subheads, body-copy for effective
communication and also for brand building.
The analysis of the 3 variables of speech acts revealed that there was a
significant difference in the use of different types of speech acts in the
advertisements of the two countries.
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Indian Ads
US ads
Expressive
98 (65%, n=150)
68(45%, n =150)
Directive
91 (61%, n = 150)
71 (47%, n =150
Poetic
14(9%, n =150)
59(39%, n=150)
More use of Poetic Speech was found in Indian Ads because of its High Context
Culture.
Direct Speech in American ads relating to Low context culture
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Feature Transfer
US Ads
Indian Ads
Physical Attractiveness
7 (5%, n = 150)
6 (4%, n= 150)
Status Attributes
1 (7%, n=150)
7 (5%, n=150)
25(17%, n=150)
27(18%, n= 150)
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10
0
Stereotypical
Sex Objects
Liberal
Neutral
TABLE 5
Iconic Image of Women
US ads
Indian Ads
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19(48%, n=40)
13 (23%, n=56)
9 (23%, n= 40)
24 (43%, n =56)
Liberal
and
Independent
Neutral
9 (16%, n =
56)
10 (25%, n =40)
4
(7%, n = 56)
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American Ads seems to utilize humour and rational argument more as compared
to Indian ads.
Indian advertisers still rely on negative tactics to scare customers. Products like
personal care, childcare, insurance, banking and tax, excise department use scare
tactics.
Emotional appeal was higher than rational appeal in Indian ads.
Comparative argument was seen more in American ads either directly or indirect
as compared to Indian ads.
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Collectivist cultures tend to emphasize being in good physical shape and time
spent with family and friends as their dominant values, whereas the notion of
freedom and personal time valued in individualist societies implies relaxation and
time spent by oneself. Ads of individuals dancing or doing sports are more
prominent on HC websites than LC websites, whereas in LC countries individuals
tend to be portrayed in more relaxed situations or situations connoting holiday
activities, such as a trip to the lake or listening to music.
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profess its slogan "I'm lovin' it." The slogan not only promotes the food, but a
whole lifestyle. The American ads displays images of individuals enjoying
themselves with music and relaxation, and offers an in-depth explanation of the
philosophy behind the new slogan: "You're immediately at the center of attention
your individuality, your everyday life, situations in which you recognize
yourself and where you would like to see yourself."
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McDonalds clearly lays more emphasis on family values and tries to promote
itself as a family restaurant in India where people can come and have a good
time. Hence the user imagery is that of families having fun time at
McDonalds. This is a result and reflection of the collective society that India
is.
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Saturation of American
The marketers in America are now looking to increase the Share of Wallet
(SoW: wallet share is, it is the percentage of the customer's overall revenue and
profit potential that you are realizing.) among the current users as the market is
saturated. So the intention of the ads is to increase awareness and promote brand
loyalty and recall value.
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An American ad, which focuses on brand building. Note that only web address is
given on the bottom right corner. Brand: Stacy Adams.
An Indian ad with high information content. Note at the bottom the availability
cues Brand: Xerox.
The research shows that there were significant differences in many aspects of
advertising elements and expressions in India and the US. However, the findings
also indicated that there were some similarities in certain aspects of advertising
expressions in both countries, which may have been because of either same
reasons or different reasons. For example, high use of imagery in both countries
because of different reasons in India and US. While in India it was due to large-
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scale illiteracy in US it was due to the fact that message speed needs to be very
short.
In the use of information cues, the two countries differed across several
categories like availability, website address etc. this was found across all types of
ads for different products and services. Indian ads scored very low in company
sponsored information and research. Surprisingly, US ads lay more emphasis on
price/value than Indian advertisements. This can be attributed to saturation of US
market and fight for Share of Wallet (SoW).
In Indian ads the second most important cue was availability while in the US ads
it was component along with website address.
American ads which use Low Context (LC) communication style are "expected
to communicate in ways that are consistent with their feelings," whereas HC
culture Indian ads will set the context and the setting and let the message evolve
without referring to the problem directly. Indian High context (HC) cultures ads
tend to use indirect, non-confrontational, and vague language, relying on the
listener or reader's ability to grasp the meaning from the context. LC cultures
American ads tend to use a more direct, confrontational, and explicit approach to
ensure that the listener receives the message exactly as it was sent.
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The LC culture American ads used direct and expressive words/sentences and the
HC culture Indian ads used more poetic words/sentences
The American ads lacked subheads, body-copy and scored very high on imagery
and tagline/logo. This is because the transparency is US ads are greater along with
the message speed and thus the prevalence of minimalist school of advertising. As
life is fast in the US and Americans are exposed it greater number of messages
per day (247 according to most conservative estimates) the message speed has to
short precise and to the point.
On the other hand Indian ads were rich in Headlines, subhead and body-copy
because the HC culture were a lot of information is given to the reader and give
the user maximum information. Indian ads have various layers to it. It is rich in
information content with respect to quality, performance, availability cues,
features ingredients, safety uses components etc.
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More single men were shown in Indian ads as compared to American ads. It is a
reflection of the Indian society, which is male dominated and where male is
decision maker in purchase decision. Although even American ads showed a high
percentage of ads, which only had men in it, it was still lower than those
American ads, which showed only women. Family portrayal was higher in Indian
ads as compared to American ads which show that Indian ads had a collective
stance as compared to the individualistic stance of American ads.
Ads in India showed more children and cartoons whereas ads in America
showed more elderly because of the demographics of both nations. While India
has a younger population, the population of America is getting older. Moreover
according to studies the children in India play a very active role in buying
decisions of the family both in case of durable or non-durable products as
compared to their American counter parts.
The demographics of India show that 0-14 years comprise 31.2% of Indias
population, 15- 25 year old comprises 30.8% of population. It is projected that the
population of
India will remain YOUNG till 2060. This justifies the use of
children cartoons etc in Indian ads. Since the population of America is ageing
more elderly were shown.
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writers as celebrities.
Indian ads use more vibrant colours like red yellow green etc. as compared to
American ads. American ads use more darker colours black blue or dull colours
like grey. Use of vibrant colours in Indian ads can be attributed to the fact that
colours like red yellow green etc are auspicious colours and reflective of Indian
culture. American ads use more of black, as it is a symbol of power, authority and
individuality. American ads use more sober and subtle colours.
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American ads rely more on rational arguments and humour along with
comparative arguments, whereas Indian ads rely more on emotional appeal and
insecurity of the customers. Once again a reflection of LC American culture and
HC Indian culture.
From a realistic point of view, the findings of this study provide useful insights
into the nature of advertising in Indian and the US over a period of time. The
results show which rudiments and characteristics of advertising are different or
similar between the two countries. From the point of view of international
promotional communiqu, such cross- cultural understanding is vital in order to
be able to formulate successful localized advertising or public relations
communication that would appeal to or mirror the cultural principles and models
of its intended audience. In a broader sense, a localized approach is advantageous
not only to international communicators but also to the larger host the public. The
findings of this study are especially applicable and timely in light if the fact that
now western and eastern culture has come into greater contact due to a
momentous increase in international trade. This augmented contact between the
west and the east has created a need for an improved perceptive of international
promotional communication.
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From a professional point of view the research tries to answer a question, which
many marketers and advertisers face. Whether to have standardized solutions or
localized solutions? The research finding clearly emphasizes importance to
localized solutions as compared to standardizations. The issue of cross cultural
analysis of advertising has also become significant in dealing with a recent debate
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over outsourcing a service like advertising to other regions. It tries to answer the
question whether a service like advertising and advertising professional who are
deeply influenced by the culture of a particular region, will be able to deliver in
case of being pitched for international clients on assignments for different regions,
alien to their cultures.
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References:
Keown, Charles F., Laurence W. Jacobs, Richard W. Schmidt, and KyungIl Ghymn, Information Content of Advertising in the United States, Japan,
South Korea, and the Peoples Republic of China, International Journal of
Advertising, 11, 257-267, 1992.
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Jake Harwood & Abhik Roy (1999), The Portrayal of Older Adults in
Indian and U.S. Magazine Advertisements, The Howard Journal of
Communications, 10 :269280, 1999
http://www.winadvisorygroup.com/High-contextLow-context.html
http://en.wikipedia.org/wiki/High_context_culture
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