Far Eastern University

Communication 2
Prof. Joeven Castro
Process of Inquiry
We observe that most of the people at the food court did not come there to eat but to
wait. We count the number of people who are not eating at 11am over the number of people
who are eating. It is 10 over 35, at 12nn, it is 9 over 34. We asked some people who are sitting
at the food court but is not eating about what is their purpose there. A girl said she is waiting, a
group of PUP students consisting of 5 members said they are also waiting and lastly a group of
ACESS students. We saw 2 waist level signs stating "Dining Are Seats are strictly for food court
customers only". Emphasizing "Food court customers" words with red color. We interviewed 2
food sellers from 2 different food stalls and asked them what their opinions about it are. Both of
them told us that they let the people sit when there are no customers. But sometimes when they
ask those who are not customers to let the customers have a seat, they get angry. We look for
guards and we saw one but he does not ask the people who are just sitting to make way for
customers."
We concluded that the Food court has somehow become a place for meeting instead of
a place for eating. People find it easier to wait for someone at the Food court than anywhere
else in the Mall because its location is easy to find and there are free seats to sit on.
Furthermore, we have notices that the people disregarded a policy of the mall just too
convenient themselves. Although there are 2 big signs stating that the Food court is strictly for
customers only, most of the people there are just bystanders. There is also a guard at the center
who looks around but do not ask them to make way for customers. As per situation where a
customer needs a a seat so the food seller have to make the bystander to stand up, they get
angry. It basically shows us that the Isetann Mall lacks power to control the stubborn shoppers
which leads us to conclude that there is a poor verbal communication with the authority and the
shoppers. We suggest that although a non-verbal sign is clearly stating of the policy, sometimes
the assigned guard or food sellers of the mall have to personally ask them with authoritative
power that compels them to follow the rules and politely make way for costumers. Because as
the 2 food sellers told us, they make small profit due to the shopper's disobedience to the policy.
Isetann's 5th floor is already a bit crowded at 10am. Most of the people are bystanders
and 80% of them are men - these men, particularly those who are in the videoke area are
calling the attention of the people nearby, asking them to try videoke hub at an affordable rate
(P5 per song). But their real intention was revealed when we saw a girl being tabled by three
men. We interviewed a guard in the cinema area and asked if their cinema rooms are always
jam-packed, he said most of the time only 10 people occupy the room. When we went down, we
saw two gays having a transaction in the escalator. The other holds a receipt. Both of them are
going up. Bystanders wouldn't stay there for long for nothing, they are waiting for the gays to
recommend them to someone who's up for sex. We therefore conclude that 5th floor is a place
of transaction. If people consistently go here at any time of the day, then there must be
something beneficial that convinces them to come back. Bystanders wouldn't stay here for long
for nothing; this space isn't loaded because of movie goers (as to what we have heard from
kuya guard), but it is because men are able to earn money by selling their bodies for one
day/night - providing nothing but pleasure to someone who can afford their demanded rate. In
short, they are being paid to offer sexual intercourse.