Professional Documents
Culture Documents
Objectives:
At the end of the programme, the participants will:
Enhance their understanding of the changing business scenario and appreciate their role
to achieve greater customer satisfaction
Enhance competence in developing effective teams, interpersonal relationships and
conflict management.
Improve execution abilities of self & their team conforming to organisational guidelines
Contents:
Managing Self
Interpersonal Effectiveness
Integrated Communication
Day and
Date
0900 - 1030
hrs
Monday
22/2/2016
Programme
Briefing
Tuesday
23/2/2016
Wednesday
24/2/2016
Thursday
25/2/2016
1045 - 1200
hrs
Vigilance, PCP-14
Common Irregularities
Jagdish Arora
Interactio
n with
CEO, BSP
Delegation of
Power
Passing of Bills
P S Pal
L
U
N
C
H
1730
open
ended
Valedictio
n
10.