Professional Documents
Culture Documents
Greeting someone
Informal
Good evening!
Good afternoon!
Morning!
Hello, there!
Hello, everybody!
Evening!
Afternoon!
SOCIAL FORMULAS
Less Formal
You are just the person I want to
see!
The very man I was after!
Good to see you!
Formal
Good morning!
1
2. Starting a conversation
Formal
3. Introducing yourself
Informal
Informal
Less Formal
Hello? This is...
Hello? My name's...
Hello? ... speaking.
Formal
May I introduce myself?
How do you do? My name's...
Good morning!
3
4. Introducing someone
5. Answering an introduction
Less Formal
Less Formal
Informal
Informal
Look...
Listen...
Formal
Formal
This is...
Let me introduce...
Have you met...?
Do you know...?
By the way, do you know each
other?
Allow me to introduce...
Sorry, but...
Sorry to butt in, but...
Excuse me butting in, but...
Less Formal
Formal
Sorry to trouble/bother you, but...
May I have your attention, please?
I wonder if we could begin?
Excuse me!
Less Formal
How are you?
How are you keeping?
Formal
9. Thanking
Formal
Informal
Informal
Surviving, thanks.
Still alive, thanks.
So-so, thanks.
Pretty fair, thanks.
OK, thanks.
Mustn't grumble.
I'm on top of the world, thanks.
Can't complain.
Less Formal
Not so bad, thanks.
I'm fine, thank you.
All right, thank you.
7
Formal
11. Congratulating
Informal
Informal
Formal
Please accept my warmest
congratulations.
Please accept my heartiest
congratulations on
May I congratulate you on...?
9
12. Complimenting
Formal
Informal
10
Formal
Thank you very much for saying so.
It's very good of you to say so.
11
12
Formal
Informal
Informal
Sorry for...
Sorry about...
I feel bad about...
Less Formal
My fault.
I'm very sorry.
I'm very sorry about...
I'm sorry...!
I'm really awfully sorry for...
I beg your pardon.
I am terribly sorry...
How stupid of me...
That's 0. K.
Please, don't feel bad about it.
Let's forget it.
Forget it.
Don't give it another thought.
Less Formal
Think nothing of it.
There's no reason to apologize.
That's quite all right.
Please, don't worry.
Not at all.
Of course.
It's really not necessary.
It's perfectly all right.
13
14
Formal
Formal
Informal
Less Formal
Excuse me.
Excuse me; I'll be back in a moment.
Excuse me, I shan't be a moment.
Excuse me, I must just...
Excuse me a minute.
Excuse me ... I'll be back in a second.
15
16
19. Giving someone good wishes on I should like to offer you my best
wishes on the
a special occasion
occasion of......
Less Formal
Informal
Thanks!
Happy birthday!
Happy anniversary!
A merry Christmas and a happy
New Year!
Less Formal
Very many thanks!
Thank you!
Thank you very much!
Formal
The season's greetings to you! (at
Christmas)
Please, accept my best wishes on
the occasion of...
May I wish you a happy birthday!
Many happy returns of the day!
17
18
Informal
Informal
Thank you.
You too!
Less Formal
Thank you. And the same to you!
Thank you. And a happy New Year to you too!
Less Formal
I'm (awfully) sorry, but I'm meeting
someone....
Formal
It's been very nice/interesting
talking to you, but....
I'm afraid I must go now.
I must apologize, but I'm afraid....
19
Goodbye now.
Informal
Formal
Goodbye!
Take care. Bye!
See you tomorrow!
Lots of love, Mary.
Look after yourself. Bye!
I'll be seeing you!
Goodbye for now.
Cheers!
Cheerio!
Bye-bye!
Goodbye
20
B. COMMUNICATION TECHNIQUES
Less Formal
Goodbye!
I'll look forward to seeing you soon.
21
22
Less Formal
Less Formal
24
Is it correct to say?
Informal
Less Formal
Less Formal
Less Formal
Can I say ?
Is that the right word?
Formal
Will you tell me how to use ...,
please?
Will you correct me if I make a
mistake, please?
Which is correct: ... or...?
Is this sentence correct?
Formal
Will you correct me if I pronounce
something
wrongly, please?
What is the right way to
pronounce this word?
25
6. Summing up
Informal
I nearly forgot...!
In a word
I think we ought to move on to...
I know what I meant to tell you...
I know what I meant to ask you...
26
Less Formal
While I remember,
To summarize,
To sum up, ...
To put it in a nutshell, (then) ...
The point I'm making is
The basic question is
So what it comes down to is
So what I'm saying is
Just to change the subject
Incidentally
In other words
Just a moment
How shall I put it ?
How can I put this...?
Formal
May I think about that for a
moment?
Less Formal
You see
You know
What is he called...?
Let me see
27
8. Taking up a point
Informal
Sorry to butt in, but did I hear you
say...?
Less Formal
You mentioned ... just now.
What a coincidence! ...
To go back to what you were
saying about
Talking of
Surprising you should say so,
because
Strange you should say that
Sorry to interrupt, but
28
Informal
Less Formal
Formal
Well, well!
Well I never! Indeed?
Tell me more.
Really! Really?
I see.
Fancy that!
Less Formal
Formal
Oh, yes.
No!
I know what you mean.
How interesting!
Has it?
Does it?
29
30
32
33
34
Formal
Would you repeat what you said?
I'm sorry, would you mind
repeating ... please?
I'm sorry, could I ask you to repeat
that sentence?
I beg your pardon?
C. EXCHANGING INFORMATION
35
36
Formal
I hear ...
I do know about ...
I am quite/fully aware of ...
He has it on good authority that
they will come
tomorrow. (nearly certain)
Did you know about ...?
38
Formal
Informal
40
Informal
Informal
Less Formal
Can you add some more ...?
Formal
Would you mind giving it in more
detail?
We should clarify this matter, I
think.
I really want some detailed
information...
41
Formal
Would you kindly convey this ...?
Will you kindly inform ... about?
Could you kindly tell ...?
42
Formal
Informal
Less Formal
Less Formal
Who did you hear this from?
How did he come to know all that
...?
Did he happen to know ...?
Are you sure he is the right person
to say that ...?
Formal
Do you feel confident about ...?
Can you rely on his information ...?
43
44
Less Formal
Informal
Less Formal
You are wrong.
You are not telling us the truth.
It's not right.
It's not correct.
I can't rely on it, I'm sorry.
Formal
45
It cannot be otherwise.
I'm sure this information is correct.
Informal
You've hit the nail on the head.
That's where the shoe pinches.
Right you are!
Less Formal
You are on the right track.
It's true.
I can't help believing this.
Exactly!
Formal
You can rely on this.
The information is most reliable.
47
46
Less Formal
Formal
48
Formal
Less Formal
Do you remember that you are to ...?
I'm sorry to remind you of ...
Excuse me, didn't you forget to ...?
You remember you had to ...?
I'd like to mention ...
My request was ...
Do you happen to remember that ...
49
Concerning ...
As regards ...
To go on with ...
So far as you ...
I'd like to add ...
By the way ...
As far as ...
50
Formal
Informal
Formal
To continue ...
To conclude ...
To avoid any misunderstanding ...
To add ...
Regarding ...
In connection with the above said ...
In connection with ...
51
Formal
Informal
That's fine.
That's all right.
That's 0. K.
Nothing wrong with that.
52
Less Formal
Yes, you're right.
Yes, that's right.
Yes, that's quite right.
Yes, that's correct.
Yes, ...
Exactly.
Less Formal
Sorry, it is not right.
I'm not sure you're right about ...
I don't think ...
I am afraid this is not quite right.
I am afraid it's wrong.
53
54
Less Formal
Less Formal
You can be sure ...
Yes, really ...
There can't be any doubt about ...
It's quite possible (probable) ...
It's quite certain ...
It's likely ...
I'm sure ...
I'm quite sure ...
I'm quite convinced ...
I'm fairly sure ...
I'm absolutely sure ...
Formal
Perhaps I misunderstood, but are
you quite sure ..
55
56
Formal
Less Formal
Informal
Less Formal
It depends ... you know.
I'm not sure, really ...
I'm not sure ...
I may be mistaken ...
I don't think he could ...
57
25. Reminding
Informal
You haven't forgotten about ...
have you?
What about ...?
Less Formal
You won't forget about ... will you?
You will remember to ... won't you?
You will remember about ... won't
you?
You will give her my best wishes,
won't you?
Won't you forget it again?
Should I phone you to remind ...?
Will you, please, remember ...?
58
Informal
Less Formal
Less Formal
You haven't forgotten .... have
you?
Surely you remember ...?
Formal
Do you by any chance remember
...?
Do you happen to remember ...?
Formal
If my memory serves me right, ...
If I'm not mistaken, ...
I distinctly remember ...
As I remember it ...
If I remember correctly, ...
59
60
Formal
D. INTERPERSONAL INTERACTION
AND ATTITUDES
61
Less Formal
Informal
What if ...?
Suppose ...
Just imagine if ...
If only ...
If ...
Formal
Provided that ...
On condition that ...
Let us suppose ...
Let us imagine ...
Let us assume ...
Given that ...
62
Less Formal
Is anything the matter?
How do you feel?
How do you feel about ...?
Are you worried ...?
Are you happy about ...?
Less Formal
You enjoyed it, didn't you?
What were your feelings about ...?
What is your reaction...?
What did you feel about ...?
Was it unpleasant?
How do you feel?
How did you react to ...?
Didn't you like ...?
63
64
Informal
Informal
Less Formal
Formal
Less Formal
We must hope for ...
I'm hoping for
I'm hoping ...
I hope.
I do hope for ...
Formal
I trust ...
65
66
6. Advising someone to do
something
Informal
You'd better ...
Why don't you ...?
It mightn't be a bad idea ...
If I were in your shoes, I'd ...
Less Formal
The way I see it, you should ...
Take my advice and ...
I'd ... if I were you.
I would ...
I think you should ...
I think you ought to ...
My advice would be ...
67
68
8. Telling someone to do
something
Formal
Less Formal
Informal
I'd like you to .... (please).
Less Formal
Formal
Formal
You should follow this procedure: ...
70
Informal
Less Formal
Less Formal
Make sure you ...
First you have to/should ...
First you ...,then you ...
The first step is to ...
This is how you do it: you ...
Formal
You are not required to ...
You are not obliged to ...
You are free to decide for
yourself ...
71
72
Less Formal
Must I ...?
Do I need to ...?
Formal
Is it necessary for us ...?
Are we required to ...?
Am I expected to ...?
Less Formal
You'd better not ...
73
Formal
I'm afraid/I think you are obliged to
...
I don't think you can avoid ...
74
Less Formal
Formal
There appears to be no
alternative.
I have no alternative ...
I have an obligation to ...
I feel obliged to ...
75
76
17. Agreeing
Formal
Less Formal
Informal
Less Formal
Yes, I agree ...
That's what I was thinking.
That's true.
That's quite right.
Oh, exactly ...
I can't help thinking the same.
I absolutely agree ...
How true.
77
Less Formal
Formal
That's wrong...
That's not the way I see ...
Surely not! ...
Not really.
No, I don't think ...
18. Disagreeing
Informal
78
79
80
Informal
Formal
Formal
Less Formal
You may be right ...
Yes, sorry. You're quite right.
Yes, perhaps I'm wrong there ...
Yes, of course.
Yes, I must admit you are right.
81
Could I ...?
Do you have any objection to ...?
82
Informal
Formal
Why not?
Sure.
No reason why you shouldn't ...
No reason why not.
It's 0. K.
Go ahead.
Feel free ...
Less Formal
You're welcome to ...
Yes, that's all right.
Yes, certainly you can,
That's fine.
Of course.
83
84
Informal
Informal
Less Formal
Out of the question.
I'm sorry, you're not supposed to...
I'm sorry, that's not allowed.
I'm afraid you can't ...
I'm afraid that's not possible ...
I'm afraid not.
I'm afraid I can't let you ...
I'd like to, but ...
I don't think you should ...
I can't possibly ...
Less Formal
Do you think you can ...?
Do you know how to ...?
Do you know anything about...?
Can you ...?
Are you able to ...?
Formal
Do you have any experience of...?
85
86
I can ...
It's not too difficult ...
Informal
Formal
Informal
Yes, no problem.
Yes, it's as easy as pie!
Yes, it's a cinch!
Sure.
I'm pretty good at ...
I'm not too bad at ...
Less Formal
I might be able to ...
I know something about ...
I know how to ...
I know ...
I feel able to ...
Less Formal
No, I don't know how ...
87
88
My intention is to ...
It is my intention to ...
I'm sorry to say it's not possible.
I regret to say ...
I plan to ...
I have no intention of ...
I fully intend ...
I don't intend to ...
Do have ...
Allow me to pass you ...
Can I offer you ...?
90
What's yours?
Could I offer you ...?
Less Formal
Would you like ...?
Won't you have ...?
Will you have ...?
What would you say to ...?
What will you have?
What can I get you?
Please, help yourself to ...
Formal
Would you like any help ...?
May I be of assistance?
Is there anything I can do ...?
Less Formal
What can I do to help ...?
Shall I ...?
Let me ...
I'll do it for you.
I'll ....
Can I help?
Formal
Would you care for ...?
91
92
Formal
With the greatest of pleasure.
With pleasure.
Formal
If it's all the same to you, I won't.
Less Formal
Lovely!
I'd love ...!
Less Formal
That'd be delightful.
That would be very nice.
Thanks very much/a lot.
Thank you.
Yes, please.
Thank you, I would.
Thank you, I will.
I'd like ... very much, (please).
I can think of nothing nicer/better.
93
94
Informal
Informal
Lovely!
Just what I needed ...!
Less Formal
Less Formal
Formal
You are most kind.
That's extremely good of you ...
If you're sure it's no trouble ...
I'd be delighted if ...
Formal
That's extremely kind of you, but ...
95
96
Formal
Informal
Informal
97
98
99
100
Formal
Informal
Informal
Less Formal
Less Formal
101
102
Formal
Informal
Less Formal
Yes, I will.
That sounds a very nice idea.
Thank you. I'd like to ...
It would be very nice to ...
I'd love to ...
I'd like nothing better.
I would, very much. Thank you.
All right then.
Formal
Would you care to ...?
We should be very pleased if you
could ...
103
104
Formal
Informal
Formal
Informal
Unfortunately, ...
Sadly... However, thank you for
inviting me.
Much to my regret, ...
That's very kind of you, but ...
PRACTIICAL EXPRESSIIONS 155
Less Formal
Thank you very much, but ...
Thank you very much for asking
me, but ...
I'm very sorry, I can't.
I'm terribly sorry, I don't think I can.
I'm afraid I've already promised to
... (But thank
you very much all the same.)
I'd like to, but ...
Less Formal
You shouldn't ignore it.
That's of great concern.
It's less important than ..., I think.
It's absolutely important, believe
me.
It matters a lot.
By all means you should be more
careful. It's really
important for you.
105
106
Less Formal
Does this interest you at all?
Do you find ... interesting?
Are you keen on ...?
Are you interested in ...?
Formal
What are your interests?
What are you interested in?
107
108
Formal
Informal
Less Formal
It isn't all that interesting as far as I'm concerned.
I'm not very interested in ...
I find ... rather uninteresting/boring.
I don't find it very interesting ...
Actually, I don't have any interest in...
109
110
48. Promising
Informal
Formal
I think there's a good case for ...
I think it is right for the following
reasons:
Less Formal
I'll...
I won't let you down. I'll ...
Exactly!
No problem! I'll ...
Don't worry, please. I'll ...
Formal
You may rely on me. I'll ...
I do promise ...
Agreed! I'll ...
111
112
49. Comparing
Informal
There's no way ... is better than ...
... has the edge over ... ( a little bit
better)
Less Formal
You just can't compare ... and ...
There's absolutely no comparison
between...
and ...
On the whole, ...
If you compare ... and ...
I don't see how you can talk about
... and... in the
same way.
113
114
Formal
I very much wish ...
Formal
We seem to be in complete
agreement ...
Basically, we seem to be saying
the same thing.
So, we appear to agree on ... .
Less Formal
Well, that's settled, ...
That's agreed then.
So we're agreed.
Right, we agree.
We are agreed ..., then.
Less Formal
What I should really like is ...
May I ...?
If only I could ...
I'd love ...
115
53. Warning
Informal
Watch out!
Watch out for ...
Mind you don't ...
Mind out!
Mind ...
Look out!
Formal
I would be extremely careful of ...,
if I were you.
PRACTIICAL EXPRESSIIONS 157
Less Formal
Whatever you do, ...
Make sure you don't ...
Be ready for ...
Be careful of ...
Be careful
116
117
118
Formal
Informal
Formal
119
120
Less Formal
Informal
Informal
Formal
What I particularly enjoy is ...
It is one of my favorite pastimes.
I have a particular fondness for ...
Certainly!
122
Formal
Naturally.
I'm willing ...
I'd be only too happy to ...
I should be most pleased ...
I should be most happy.
I should be delighted.
I see no objection to ...
By all means.
Informal
Yes, of course.
Yes, I don't see why not.
Yes, I don't mind ... at all.
Yes, I don't mind ...
No, of course not.
I'm quite prepared to ...
123
124
Formal
Well, I'm rather reluctant to...
Less Formal
I think you're going to have a good
holiday ...
125
126
Formal
Informal
Less Formal
It'll be wonderful to ...
It'll be pleasant ...
It'll be interesting ...
It'll be good ...
I'm looking forward to ...
I'll be happy to ...
I'll be glad to ...
I must say I look forward to ...
No way ...
I'm not too happy about ...
I don't hold out much hope for ...
Fat chance of ... (no chance of)
Can't be done!
Less Formal
I'm wondering ...
I'm rather doubtful ...
I'm not so sure ...
I'm not at all sure...
I'm not at all sure about ...
I suspect ...
I rather doubt ...
127
128
Formal
I fear ...
... gives some cause for concern.
Less Formal
I'm worried about ...
I'm very anxious about ...
I'm very anxious ...
129
130
Formal
I'm really very enthusiastic about it.
I can't deny my enthusiasm for ...
Thank heavens!
Oh, what a relief!
Oh, that's a weight off my mind.
Oh, that's a relief.
Oh, thank goodness for that.
Less Formal
Less Formal
Formal
It's a great relief...
I'm most relieved to hear ...
I'm extremely glad to hear ...
131
How irritating!
How infuriating!
132
Less Formal
That is a shame.
Oh, ... that's awful.
I know how it feels.
Hard luck.
... is a crying shame.
Less Formal
You must be very upset.
That's dreadful.
That is a pity.
I'm very sorry to hear ...
I'm extremely sorry to hear ...
I'm ever so sorry.
I am sorry to hear that.
How upsetting!
How terrible!
Formal
You have my deepest sympathy.
What a terrible situation for you!
Please, accept my heartfelt
condolences.
I was most distressed to learn
about ...
I was deeply sorry to hear.
I do sympathize, I assure you.
133
71. Persuading
Informal
You're not going to let me down,
are you?
Just this once!
Don't be like that!
Less Formal
Won't you ..., please?
Why don't you ...?
Please, let me ...
I really think you'd do well to ...
Are you really sure you can't ...?
134
72. Complaining
Informal
You've got to do something about
...
You can't possibly ...
Really I've just had about enough
of ...
Really I'm fed up with ...
Look here! You can't go around ...
Honestly, you're always ...
... just won't do.
Less Formal
Formal
Won't you reconsider ...?
135
136
73. Encouraging
Informal
You're doing very well.
You're doing fine.
You have our backing on ...
We feel you should go ahead...
That's lovely!
That's good!
That's fine!
That's all right!
Terrific!
Lovely!
Keep it up!
I'm right behind you!
Great!
First class!
74. Requesting
Less Formal
Informal
Less Formal
Can you ...?
Formal
Formal
There's no reason to feel
discouraged.
137
75. Suggesting
Informal
What about ..., then?
Let's ...
Lets ... then, shall we?
I tell you what: we'll ...
I know, let's ...
How about ..., then?
Do you think it would be an idea to
...?
Less Formal
You could ...
Why not ..., then?
Why don't we ..., then?
We might ...
138
76. Threatening
Formal
Informal
Less Formal
Unless ..., I'll ...
If .... I'll ...
Don't ... or ...
Formal
You'd be very unwise to ...
If you don't ...,I shall be forced to ...
139
140
Formal
Informal
It comes as a great
disappointment.
I must say I had hoped for ...
Informal
Less Formal
You're kidding!
You must be joking.
You don't say!
Who'd have thought it?
Well, I never!
Oh, no!
No, I don't believe it!
Never!
My goodness!
Good Lord!
Good heavens!
Fantastic!
Fancy that!
Fancy ...
What a surprise!
That is a surprise.
Oh, that's amazing!
I must say it surprises me.
How very surprising!
141
Formal
I find it very surprising.
Extraordinary!
I must say he has taken me
completely by surprise.
142
Informal
Less Formal
144
Less Formal
Do you think it will work?
Are you for ...?
Formal
You would be in favor of ...,
wouldn't you?
You are in favor of ..., aren't you?
What is your attitude towards ...?
Is it acceptable ...?
I hope ... has support.
145
Formal
Informal
147
146
SOCIAL FORMULAS
1