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Mission was to remain dominant player in the A and B Segment - Small hat chbacks in
India . Focus was to have share of 66% on total life cycle cost of the car ( 33% - Car
initial cost , 33% spares in lifetime, remaining is fuel cost) . Had opened array of service
centres to tap the revenue through service and spares.
Low cost , mileage , spare cost, spare availability, service reach , customer care,
durability of products
in Theory of Business
After
Threat of market share erupted with technology and cost gaps eroding. With rise in
middle class income, market become attarctive, with emergence of competition in
the Maruti dominated segments of Rs. 3-6lac market, where both Indian global
palyers have put up array of products couple with providing world class experince to
the emerging new customers who are young - Gen Y. Car has become an commodity
to be changed every few years with up mobility by this generation. Finances are
being base of all purchases and easily available. Every one wants to tap this market
for it's attractiveness.
Maruti realized this demographic shift, and want to match the experience of buying
for this generation 25-40 years age, who look at show room experience as one of the
factor to look for option of being premium. People buy a car 2 times their annual
salary - which for this generation with finance falls in INR 7-10 lacs , so Nexa is
focussing this segment models.
To retain it's above 50% market share with change in competitive and demographic
environment, and count itself as a aspiring brand than an economical brand that it
today is.
Nexa is a way to fight competition, matching products and experience with
competition, and continue the mone earner sales through it's original outlet of the
mass models.