Professional Documents
Culture Documents
of Distribution Channels
LOUIS P. BUCKLIN*
^ While the study of marketing has long been concerned with the creation oi time, space, and
possession utilities, much of the literature of the field has dealt with the problems of ownership.
Issues involving space and time, in particular, have been scarcely touched. The role of time with
respect to the character of the structure of distribution channels, for example, has just begun to
be charted. The purpose of this article is to derive a principle describing the effect of temporal
factors upon distribution systems.
THE CONCEPT OF SUBSTITUTABILITY and to retain the resulting profits. The consequence
of this action is the formation of a new and alternate
Underlying the logic of the principle to be developed
channel for the product.
is the hypothesis that economic interaction among basic
The momentum of change, however, is not halted at
marketing functions, and between these functions and
this point. Unless there is protection against the full
production, provides much of the force that shapes
brunt of competitive forces, the institutions remaining
the structure of the distribution channel. These inter-
in the original, and now high-cost channel, will either
actions occur because of the capability of the various
be driven out of business or forced to convert to the
functions to be used as substitutes for each other within
new system as well. With continued competitive pres-
certain broad limitations. This capability is compar-
sure the excess profits, initially earned by the institu-
able to the opportunities available to the entrepreneur
tions which innovated the new channel, will eventually
to use varying ratios of land, labor, and capital in the
be eliminated and total channel costs will fall.
production of his firm's output. The substitutability
of marketing functions may occur both within the In essense. the concept of substitutability states that
firm and among the various institutions of the channel, under competitive conditions institutions of the chan-
e.g., producers, middlemen, and consumers. This sub- nel will interchange the work load among functions,
stitutability permits the work load of one function to not to minimize the cost of some individual funetion,
be shrunk and shifted to another without affecting the but the total costs of the channel. It provides, thereby,
output of the channel. These functional relationships a basis for the study of distribution channels. By under-
may also be seen to be at the root of the "total cost" standing the various types of interactions among the
concept employed in the growing literature of the man- marketing functions and production that could occur,
agement of the physical distribution system [3, 9]. one may determine the type of distribution structure
that should appear to minimize the total channel costs
A familiar example of one type of substitution that
including those of the consumer. The principle of
may appear in the channel is the use of inventories to
postponement-speculation, to be developed below, eval-
reduce the costs of production stemming from cyclical
uates the conditions under which one type of substitu-
demand. Without the inventory, production could only
tion may occur.
occur during the time of consumption. Use of the
inventory permits production to be spread over a longer
POSTPONEMENT
period of time. If some institution of the channel
senses that the costs of creating a seasonal inventory In 1950, Wroe Alderson proposed a concept which
would be less than the savings accruing from a constant uniquely related certain aspects of uncertainty and risk
rate of production, it would seek to create such a stock to time. He labelled this concept the "principle of
postponement," and argued that it could be used to
reduce various marketing costs [2]. Risk and uncer-
tainty costs were tied to the differentiation of goods.
* Louis P. Bucklin is assistant professor of business admin- Differentiation could occur in the product itself
istration. University of California. Berkeley. He wishes to ex- and/or the geographical dispersion of inventories.
press his appreciation to the Research Program in Marketing, Alderson held that "the most general method which can
University of California. Berkeley, and the Ford Foundation
for the support of the research for this article. be applied in promoting the efiiciency of a marketing
26
POSTPONEMENT. SPECULATION. AND STRUCTURE OF DISTRIBUTION CHANNELS 27
system is the postponement of differentiation . . . post- Since most manufacturers do produce for stock, and
pone changes in form and identity to the latest possible the ownership of intermediate inventories by middle-
point in the marketing flow; postpone change in inven- men is characteristic of a large proportion of channels,
tory location to the latest possible point in time." [1] it is clear that the principle of postponement can reach
Savings in costs related to uncertainty would be its limit very quickly. As a result, it provides no
achieved "by moving the differentiation nearer to the rationale for the forces which create these inventories.
time of purchase," where demand, presumably, would Hence, postponement is really only half a principle.
be more predictable. Savings in the physical move- It must have a converse, a converse equally significant
ment of the goods could be achieved by sorting prod- to channel structure.
ucts in "large lots," and "in relatively undifferentiated
states." SPECULATION
Despite its potential importance, the principle has This converse may be labelled the principle of
received relatively little attention since it was first speculation. It represents a shift of risk to the insti-
published. Reavis Cox and Charles Goodman [4] have tution, rather than away from it. The principle of
made some use of the concept in their study of chan- speculation holds that changes in form, and the move-
nels for house building materials. The Vaile., Grether, ment of goods to forward inventories, should be made
and Cox marketing text [10] also makes mention of it. at the earliest possible time in the marketing flow in
As far as can be determined, this is the totality of its order to reduce the costs of the marketing system.
further development. As in the case of postponement, application of the
As a result, the principle still constitutes only a principle of speculation can lead to the reduction of
somewhat loose, and possibly misleading, guide to various types of costs. By changing form at the earliest
the study of the distribution channel structure. The point, one makes possible the use of plants with large-
major defect is a failure to specify die character of scale economies. Speculation permits goods to be
the limits which prevent it from being applied. The ordered in large quantities rather than in small fre-
principle, which states that changes in form and inven- quent orders. This reduces the costs of sorting and
tory location are to be delayed to the latest possible transportation. Speculation limits the loss of con-
moment, must also explain why in many channels these sumer good will due to stock outs. Finally, it permits
changes appear at the earliest. As it stands, the prin- the reduction of uncertainty in a variety of ways.
ciple of postponement requires modification if it is to This last point has already been well developed in
be applied effectively to the study of channels. the literature. It received early and effective treatment
from Frank H. Knight [6]. He held that speculators,
Postponement and the Shifting of Risk by shitting uncertainty to themselves, used the principle
If one views postponement from the point of view of grouping, as insurance, to transform it into the more
of the distribution channel as a whole., it may be seen manageable form of a relatively predictable risk.
as a device for individual institutions to shitt the risk Further, through better knowledge of the risks to be
of owning goods to another. The manufacturer who handled, and more informed opinion as to the course of
postpones by refusing to produce except to order is future events, risk could be further reduced.
shifting the risk forward to the buyer. The middleman
postpones by either refusing to buy except from a seller THE COMBINED PRINCIPLE
who provides next day delivery (backward postpone- From the point of view of the distribution channel,
ment), or by purchasing only when he has made a the creation of inventories for holding goods before they
sale (forward postponement). The consumer post- are sold is the physical activity which shifts risk and
pones by buying from those retail facilities which per- uncertainty. Such inventories serve to move risk away
mit him to take immediate possession directly from from those institutions which supply, or are supplied
the store shelf. Further, where the consumer first by, the inventory. Such inventories, however, will not
contacts a number of stores before buying, the shop- be created in the channel if the increased costs attend-
ping process itself may be seen as a process of post- ing their operation outweigh potential savings in risk.
ponementa process which advertising seeks to elimi- Risk costs, according to the substitutability hypothesis,
nate. cannot be minimized if other costs increase beyond
From this perspective it becomes obvious that every the savings in risk.
institution in the channel, including the consumer, can- This discussion shows the principle of speculation to
not postpone to the latest possible moment. The be the limit to the principle of postponement, and vice
channel, in its totality, cannot avoid ownership respon- versa. Together they form a basis for determining
sibilities. Some institution, or group of institutions, whether speculative inventories, those that hold goods
must continually bear this uncertainty from the time prior to their sale, will appear in distribution channels
the goods start through production until they are con- subject to competitive conditions. Operationally, post-
sumed. ponement may be measured by the notion of delivery
28 JOURNAL OF MARKETING RESEARCH, FEBRUARY 1965
Diagram 3
SIGNIFICANCE OF THE PRINCIPLE
TOTAL OF AVERAGE DISTRIBUTING AND
As developed, the principle of postponement-specu-
CUSTOMER INVENTORY COSTS WITH RESPECT
lation provides a basis for expecting inventories to be
present in channels because of production and distribu- TO DELIVERY TIME IN DAYS
tion time requirements. In particular, it treats the role Average Costs
(Oollors)
of speculative inventories in the channel. The concept,
as a consequence, extends beyond the physical flow of 4 r
From this perspective, the principle of postponement- 2. The shorter the di^livery time, the closer any spec-
speculation may be regarded as a concept which broad- ulative stock will be to the consumer.
ens the channel analyst's understanding of the intimate 3. The shorter the distance between a customer and
relationship between title and physical Hows. The inter- a speculative stock, the greater the probability of
twining of the roles of ownership and the holding of a second such inventory in the channel.
speculative stocks provides a fundamental rationale for 4. Products which are heavy, bulky, and inexpensive
the position of the merchant middleman. The principle are likely to flow through channels with more in-
of postponement-speculation, as a consequence, can termediate, speculative inventories than products
be employed to provide at least part of the explanation with the opposite characteristics.
for the number of ownership stages in the channel. 5. Products which consumers find expensive to store
This, of course, is one of the basic questions toward on their premises, but whose use is both urgent
and diflicult to forecast, have a greater probability
which traditional distribution analysis is directed [5].
of passing through an intermediate, speculative in-
In this light, for example, the principle may be of ventory than products with the opposite charac-
use in explaining the emergence of an "orthodox chan- teristics.
nel of distribution." This concept, developed by 6. The greater the inelasticity of consumer and/or
Shaw [81, was used to characterize the nature of the producer cost with respect to changes in delivery
distribution channel through which a large proportion time, the greater the stability of the most eflicient
of products traveled, to wit: the manufacturcr-whole- channel type over time.
saler-retailer route. That such a concept should emerge
to characterize products, whose sorting needs are differ- All of these hypotheses are subject to the ceteris
ent because of diverse physical characteristics and mar- paribus limitation. Tests, as a result, should include
ket reach, is of extreme interest. Similarities among only those channels operating under reasonably similar
channels for different products implies that forces, which economic conditions. This is particularly important
may not vary significantly among many types of goods, with respect to the distance between the producer and
should be sought as explanatory variables of channel the consumer. Variations in this factor will affect the
structure. Since many groups of consumer goods gen- cost of providing any given delivery time. Channels
erate similar temporal types of risk, the principle of which traverse longer distances, in other words, are
postponemcnt-spceuUttion may provide a major ex- likely to require more speculative inventories than those
planation for this phenomenon. which move goods less extensively.
The ceteris parihus limitation also contains an impor-
Testing the Principle
tant implication beyond that of the problems of testing.
The principle of postponement-speculation will not Consideration of this limitation provides the rationale
be easy to test for a number of reasons. First of all, for the presence of several different types of channels
it is normative. It is derived from assumptions of profit supplying the same type of product lo a given group
maximization and predictions are based upon what of customers. Producers, for example, provisioning
firms should do. Second, it approximates the real some market from a distance, may be forced to use
world only when the channel environment is sufficiently channels distinct from their competitors located adjacent
competitive to produce a variety of price-product- to the customers. This diversity of channels may also
delivcry time offers. Finally, it cannot predict the nec- be produced by imperfections in competition as well
essary time delays that occur in the channel for new as variations in the urgency of demand among con-
facilities to be built or old ones abandoned.
sumers in the market. Those who can easily tolerate
Despite these problems, a number of hypotheses may delays in delivery are likely to use a different channel
be generated from the model and subjected to evalua- from those patronized by customers with dissimilar
tion by surveys of existing channels. These surveys personalities or capabilities.
would locate any intermediate, speculative inventory in
the channel and measure the time elapsing between
Implications of the Principle
the placing of an order hy, and its delivery to, the
customer. Use of industrial or commodity channels The principle of postponement-speculation, in addi-
would undoubtedly be the best initial subjects for the tion to providing a basis for developing hypotheses for
surveys. The confounding effects of collecting, sorting, empirical testing, makes it possible to do some a priori
and dispersing in consumer channels will make the im- generalizing concerning the type of channel structure
pact of the principle of postponement-speculation more changes one may expect to see in the future. Any
difficult to isolate. force, or set of forces, which affects the types of costs
Six hypotheses which could be tested in this manner discussed may be sufficient to move the balance from
follow: speculation to postponement, or vice versa.
I. The shorter the delivery lime, the greater the prob- One type of change, already occurring and which
ability the channel will include an intermediate, may be expected to spread in the future, rests upon the
speculative inventory. relationship between the cost of transportation and
POSTPONEMENT. SPECULATION. AND STRUCTURE OF DISTRIBUTION CHANNELS 31