1. Business process management (BPM) 2. Complex dynamic system 3. Critical Success Factors 4. Process Control 5. Quality Action Plan 6. Rational of BPR (logics) 7. Role of IT in BPR 8. Total Quality Management (TQM) 9. What is empowerment? 10.What is Reengineering? 11.What is WIP 12.Cycle time 13.Through part rate 14.Littles law 15.IT Black Hole
LONG ANSWER QUESTIONS:
1. Explain various methods in BPR. 2. Explain all you know about Simulation Model 3. What is Business Process Map? What are its contents? 4. What tools and techniques are employed in BPR? 5. Examine relationship between ERP and BPR 6. Write briefly about Business Process Maturity Model. 7. What are the key enables and critical success factors of BPR? 8. What are Interacting Feedback loops? 9. Explain theory of Constraints in detail. 10.Explain significance and applicability of redesign of business process. 11.Identify the factors responsible for successful implementation of BPR. 12.Business Process Map and Simulation Model, 13.Discuss reengineering process of BPR and relationship of functional areas of business. 14.Discuss the system of business process and flows in a manufacturing organization. 15.Explain the principles of BPR 16.What is cycle time reduction? Explain with example. 17.Discuss the suitable technology for BPR implementation? 18.Five-stage Model of AS-IS / TO-BE Analysis