LIST OF TABLES

TABLE.NO TITLE PAGE.NO

4.1.1 AGE OF RESPONDENTS 25

4.1.2 EDUCATION OF RESPONDENTS 26

4.1.3 INCOME GROUP OF RESPONDENTS 27

4.1.4 HOW RESPONDENTS GOT INFORMATION ABOUT SWIFT 28

HOW CUSTOMERS GOT INFORMATION ABOUT SAFETY
4.1.5 29
MEASURES

4.1.6 CUSTOMER SATISFACTION IN MILEAGE OF THE CAR 30

SATISFACTION OF CUSTOMER IN ROAD GRIP
4.1.7 31

4.1.8 CUSTOMER SATISFACTION IN MAINTENANCE COST 32

4.1.9 CUSTOMER SATISFACTION IN SEATING CAPACITY 33

SUGGESTION BY THE CUSTOMER THAT BRAND PLAYS
4.1.10 34
AN IMPORTANT ROLE TO MAKE PURCHASE

4.1.11. CUSTOMER SATISFACTION IN ENGINE CAPACITY 35

OPINION OF CUSTOMER ABOUT THE PRICE 36

4.1.12

4.1.13 CUSTOMER SATISFACTION IN DESIGN AND STYLE 37

FACTORS SUGGESTED BY CUSTOMER THAT NEED TO BE

4.1.14 IMPROVED 38

4.1.15 CUSTOMER OPINION ABOUT DISADVANTAGE OF CAR 39

CUSTOMER EXPECTATION IN UPCOMING VERSION OF

4.1.16 40
SWIFT

DEGREE OF SATISFACTION OF CUSTOMERS DERIVED

4.1.17 41
FROM PRODUCT
4.1.18 BUYING INDUCEMENT OF THE CUSTOMERS 42

DOES THE SELECTION OF BRAND SATISFIES

43
4.1.19 CUSTOMERS

4.2 CHI SQUARE TEST 44-46

4.3 ONE WAY ANOVA ANLAYSIS 47-48

 LIST OF CHARTS

TABLE.NO TITLE PAGE.NO

4.1.1 AGE OF RESPONDENTS 25

4.1.2 EDUCATION OF RESPONDENTS 26

4.1.3 INCOME GROUP OF RESPONDENTS 27

4.1.4 HOW RESPONDENTS GOT INFORMATION ABOUT SWIFT 28

HOW CUSTOMERS GOT INFORMATION ABOUT SAFETY
4.1.5 29
MEASURES

4.1.6 CUSTOMER SATISFACTION IN MILEAGE OF THE CAR 30

SATISFACTION OF CUSTOMER IN ROAD GRIP
4.1.7 31

4.1.8 CUSTOMER SATISFACTION IN MAINTENANCE COST 32

4.1.9 CUSTOMER SATISFACTION IN SEATING CAPACITY 33

SUGGESTION BY THE CUSTOMER THAT BRAND PLAYS
4.1.10 34
AN IMPORTANT ROLE TO MAKE PURCHASE
4.1.11. CUSTOMER SATISFACTION IN ENGINE CAPACITY 35

OPINION OF CUSTOMER ABOUT THE PRICE 36

4.1.12
4.1.13 CUSTOMER SATISFACTION IN DESIGN AND STYLE 37
FACTORS SUGGESTED BY CUSTOMER THAT NEED TO BE
4.1.14 IMPROVED 38

4.1.15 CUSTOMER OPINION ABOUT DISADVANTAGE OF CAR 39

CUSTOMER EXPECTATION IN UPCOMING VERSION OF
4.1.16 40
SWIFT
DEGREE OF SATISFACTION OF CUSTOMERS DERIVED
4.1.17 41
FROM PRODUCT
4.1.18 BUYING INDUCEMENT OF THE CUSTOMERS 42
DOES THE SELECTION OF BRAND SATISFIES
43
4.1.19 CUSTOMERS