Technological University of the Philippines Manila

College of industrial Education

Graduate Program
Ayala Blvd., Ermita Manila, Philippines

88 Things Every Professional

Should Know or else

Submitted by:

Maria Gracia R. Samson

Human Adjustment and Mental Hygiene
IE-620

Submitted to:

Dr. CRESANTA CELARTA

Professor, IE-620
 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

Rationale

What Is A Professional Image

When we say Image, It is how we represent ourselves not only through how we

look but most important how we behave.

Professional Image is divided into two aspects:

Professional Behaviour

How you conduct yourself to your clients, superiors and colleagues in the workplace is

what professional behaviour is all about.

Professional Appearance

This talks about your presence as a professional.

The way you move with control and ease in doing your job and presenting yourself to

others by dressing appropriate, which embodies credibility.

As a professional, you are living two lives:

Professional Life life you spend in the workplace with your clients, superiors and

colleagues

Personal Life life you spend at home with your family, friends and loved ones

Non Verbal Communication

According to the book Silent Messages by Dr. Albert Mehrabian, first impression

is divided into three factors. Think about this: You only have a few seconds to make a

first impression, which is usually hard, then to top that, you also have to keep in mind

these three factors:

 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

7% the words or things that you say;

38% the tone of your voice or how you sat it; and

55% your non-verbal communication

Face

Eyebrows

Celebrity makeup artist Dee Dee Marcelli said that eyebrows do more than

frame the eyes. They also tell others around you a story your story

Smile

Your smile is a reflection of how good you feel about yourself. And if you

feel good about yourself, everyone will notice it

Posture

Our body is way too heavy to be carried by just one leg; posture is

when we balance our weight on both legs.

As a professional, you should embody credibility so that clients would

trust you and you could easily project it through proper posture.
 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

Top 20 Most Negative Body Language

1. Twirling your hairs

2. Sliding on the seat

3. Scratching

4. Playing with pens, paper clips, etc

5. Swivelling your chair

6. Resting face on hand or fingers

7. Tapping on feet

8. Hand-on-hips

9. Yawning indiscreetly

10.Picking Imaginary lint

11.Constant rubbing of skin

12. Wringing your hands

13. Covering of mouth

14. Touching of nose

15. Eye rubbing

 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

16. Ear pulling

17. Neck scratching

18. Collar adjusting

19. Biting of the lips

20. Staring

How to Develop Poise

1. PERFECT YOUR POSTURE Be conscious on how you hold your body.

Improve your posture with extra help from a posture corrector.

2. AVOID NEGATIVE BODY LANGUAGE Any type of fidgeting can ruin

ones elegance

3. STUDY THE WAY YOU WALK You can do this by watching yourself on

the video. That way, you can correct your own walk.

4. DONT RUSH, BUT HASTEN UP No slamming of doors, eating or talking

too fast.

5. SMILE A LOT, LAUGH SOFTLY Boisterous laughter puts a dent on our

elegance

6. AVOID FILLER WORDS Ah and Uhm makes you sound unsure

 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

7. AVOID INAPPROPRIATE COMMENT If you have nothing good to say,

zip it.

8. BE GENTLE Be kind to everyone, respect everyone and everything.

Control Your Attitude

Attitude can be compared to an iceberg. What is mostly known to others is

just the tip of the iceberg, which can be compared to our knowledge and skills,

both of which can still be developed. However, what is underneath is the attitude

which is mostly unknown to others.

You cannot control others attitude but you can definitely control your own.

Praise In Public, Criticize in Private

As a professional, you should learn how to give praise to the people around you. In

return, you will be able to command greater respect.

Now, praising in public is equally importance

Be On Time, All The Time

Being on time for work shows you are willing to put in a full days work.

Demonstrates a commitment to your job and your employer

Enthusiasm

Is that feeling within that inspires and prompts one to act without thought of

reward

It is the most powerful form of energy that one could generate.

 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

Its lights up the whole human consciousness, floods every cell with energy,

sparkle in the eye and brighten the personality.

It is a state you achieve when you are at your most energetic, engaging and

productive.

Nothing great was ever achieved without enthusiasm

- Ralph Waldo Emerson

Art of Small Talk

DISCUSS

Their family except about partners

Their interest

Positive news

A recent play or movie or a TV show

Sports

Favourite places

Place of origin

AVOID

Gossip
 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

Questions involving money

Politics

Interrogating questions

Crime

Religious topics

Diet and weight

Jokes with ethnic under stones

Manners To Observe Around The Office

Punctuality

Stay away from gossip

Refrain from being loud

Avoid strong smell

Assume that all associates prefer to be address formally

Never eat odorous food at your desk

Privacy please

Ask before borrowing anything

Be conscious of the tone of your voice

Be friendly to everyone

Dont be too honey

 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

Dont interrupt your collegeaues

Share the credit

Keep the office clean

Dont ware your commuting shoes at work

Dont apply makeup or do your nails on the table

Keep your ringtone under control

Dont take personal calls

Its okay to blow your nose at your desk only if it is an emergency

Dont come to work if you are too sick

20 Business Meal Manners

1. Before the meal, shake hands with everybody on the table.

2. Place your napkin on your lap after everyone is seated.
3. Avoid slouching and tilting your chair.
4. Let the host take the lead when ordering.
5. Avoid ordering difficult food to eat ( spaghetti, ribs, open

sandwiches).
6. Dont order any unfamiliar food.
7. Dont drink alcohol in a business meal unless the host is having

one.
8. Do not butter all the bread at once.
9. Apply the cut-and-bite-rule
10. Do not pick your teeth on the table
11. Avoid leaving lipstick or oil smears.
12. Avoid chewing loudly and speaking with food in your mouth.
13. When you speak, rest your utensils on your plate
 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

14. Avoid discussing controversial topics

15. Take your time eating, talking and especially listening to everyone

at the table.
16. Dont over indulge, this is not your last meal.
17. Make sure you thank the host after a business meal.
18. Dont argue over the check. The host who invite must take care of

it.
19. Save the most important business talk after the main entre.
20. Keep your elbows off the table.

Professional Appearance

Every outfit you wear directly influences how others perceive you.. This is a reality you

cannot afford to ignore

5 contributing Factors on How to Look Good:

Fresh-Looking Face

Hair

Personal Hygiene

Appropriate Clothes

Accessories
 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

The apparel oft proclaims the man William Shakespear

Clothes make the man. Naked people have little or no influence on

society Mark Twain

Personal Grooming

Surround yourself with positive people because our body absorbs

the energy around us. Hence it would be better if energy is always
positive.
Take good care of your body since it is your one and only.
Reward yourself regularly because it will make you feel good even
in the smallest way, and because you deserve it.
 Technological University of the Philippines Manila
College of industrial Education
Graduate Program
Ayala Blvd., Ermita Manila, Philippines

Wear clothes that make you feel good because it heightens your
self confidence that inevitably rakes in a positive response from
others.
learn something new every day. Never let a day end without
learning anything be it simple or otherwise.
Dont compare yourself to other. You will never be them in the
same way that they will never be you. Each of us is uniquely
beautiful. Every time you see someone you wish you could be,
inspire yourself and in no time, youd be a better version of yours.
Laugh dont take life too seriously. When you commit a mistake,
learn from it first then just laugh it off next.