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Quality Management Systems

(4)

Organization &
its context (4)
Support &
Operation
(7,8) Customer
Satisfaction
Plan Do

Plannin Performenc
g e
Leadership Evaluation Results of the
Customers (6) (5) (3) QMS
requirements

Act Check
Products &
services

Improvemen
Needs & t (10)
expectations
of relevent
interested
parties
(4)

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