Kheelen Pierce

4761 Shellbark Rd
Owings Mills, MD 21117
(443)455-0944
Kheeprce@gmail.com
Objective

Energetic and talented teen with a strong background in math and science and a 3.3 GPA

Work Experience

Healthstream-Laurel, MD

5/2015-9/2015 Patient Experience Interviewer

-Conducted confidential interviews with patients

-Escalation of issues following defined procedures

-Achieving set productivity and quality scores on an ongoing basis

-Utilized call center and data collection expertise

-Communicated in an articulate and professional manner that is clearly understood on the phone

-Utilized Microsoft Word and Excel applications

Dogwood Day Camp Baltimore, MD

9/2010-6/2011 Day Camp Assistant

-Assisted with the setup of camp equipment and activities

-Assisted camp aids with supervision of children

-Telephonic and face to face customer service

Dogwood Elementary School, After-School Program- Baltimore,

6/2010-8/2010 Elementary School Tutor

-Responsible for assisting second grade students in math and reading

-Helped with basic math concepts such as addition, subtraction, multiplication and division

-Helped prepare students for vocabulary and reading tests

-Helped with homework

Achievements
1st place Baltimore County Public School 2007 Brotherhood/Sisterhood Poetry Contest

Science Excellence Award

Science award for having an overall GPA of 3.75 or higher

9th grade honor roll award

Several perfect attendance awards

Satisfied community service requirement for high school

10th grade honor roll and perfect attendance awards

11th grade honor roll

12th grade honor roll

Skills
Excellent written and verbal skills, ability to multitask, superb reading and math skills, dependable

Mastery of Microsoft Word, Excel and PowerPoint applications

Education

High School Diploma-Western School of Technology and Environmental Science-Baltimore, 2015