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Washing machine

WAN...

en Instruction Manual and Installation Instructions


Your new washing machine Note/tip

You have chosen a Bosch washing Information about the optimum use of
machine. the appliance/any other useful
information.
Please take a few minutes to read and
become familiar with the advantages of 1. 2. 3. / a) b) c)
your washing machine.
The steps are represented by numbers
To meet the high quality demands or letters.
required by Bosch, every washing
/-
machine that leaves our factory is
carefully checked to ensure that it Lists are represented by a small box or
functions correctly and is in perfect a dash.
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.bosch-
home.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.

Read these operating and installation


instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.

2
en

Contents enI structionManual ndInstal tionI structions

8 Intended use. . . . . . . . . . . . . . . . .4 C Detergent . . . . . . . . . . . . . . . . . . 23


Correct selection of detergent . . . . . .23
( Safety instructions . . . . . . . . . . .5 Saving energy and detergent . . . . . .23
Children/people/pets . . . . . . . . . . . ..5
Installation. . . . . . . . . . . . . . . . . . . . ..6 0 Programme default settings. . . 24
Operation . . . . . . . . . . . . . . . . . . . . ..8 Spin speed . . . . . . . . . . . . . . . . . . . .24
Cleaning/Maintenance . . . . . . . . . . . 10 Ready in . . . . . . . . . . . . . . . . . . . . . .25
7 Environmental protection . . . . .11 \ Additional programme settings25
Packaging/used appliance . . . . . . . . 11 Speed Eco. . . . . . . . . . . . . . . . . . . . .25
Tips on economical use . . . . . . . . . . 11
1 Operating the appliance . . . . . . 26
5 Positioning and connecting . . .12 Preparing the washing machine . . . .26
Included with the appliance . . . . . . . 12 Switching on the appliance/selecting a
Safety instructions. . . . . . . . . . . . . . . 13 programme . . . . . . . . . . . . . . . . . . . .26
Installation surface . . . . . . . . . . . . . . 13 Changing the programme default
Installation on a base or a wooden joist settings . . . . . . . . . . . . . . . . . . . . . . .26
floor . . . . . . . . . . . . . . . . . . . . . . . . . 13 Selecting additional programme
Installation on a platform with drawer 13 settings . . . . . . . . . . . . . . . . . . . . . . .26
Installing the appliance in a kitchenette Placing laundry into the drum . . . . . .27
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Measuring and adding detergent and
Removing the transport locks . . . . . . 14 care products . . . . . . . . . . . . . . . . . .27
Hose and cable lengths . . . . . . . . . . 14 Starting the programme . . . . . . . . . .28
Water inlet. . . . . . . . . . . . . . . . . . . . . 15 Childproof lock . . . . . . . . . . . . . . . . .28
Water outlet . . . . . . . . . . . . . . . . . . . 16 Adding/removing laundry . . . . . . . . .29
Levelling . . . . . . . . . . . . . . . . . . . . . . 16 Changing the programme . . . . . . . . .29
Electrical connection. . . . . . . . . . . . . 17 Cancelling the programme . . . . . . . .29
Before washing for the first time . . . . 17 Programme end during Rinse Stop . .29
Transportation. . . . . . . . . . . . . . . . . . 18 Programme end . . . . . . . . . . . . . . . .30
Removing laundry/switching off the
* Getting to know the appliance 19 appliance. . . . . . . . . . . . . . . . . . . . . .30
Washing machine . . . . . . . . . . . . . . . 19
Control panel . . . . . . . . . . . . . . . . . . 20
H Sensors . . . . . . . . . . . . . . . . . . . 30
Display panel . . . . . . . . . . . . . . . . . . 20 Automatic load sensing . . . . . . . . . . .30
Unbalanced load detection system . .30
Z Laundry. . . . . . . . . . . . . . . . . . . .22
Preparing the laundry . . . . . . . . . . . . 22
Q Appliance settings . . . . . . . . . . 31
Sorting laundry . . . . . . . . . . . . . . . . . 22
Starching . . . . . . . . . . . . . . . . . . . . . 23 2 Cleaning and maintenance. . . . 31
Dyeing/bleaching . . . . . . . . . . . . . . . 23 Machine housing/control panel . . . . .32
Soaking . . . . . . . . . . . . . . . . . . . . . . 23 Drum . . . . . . . . . . . . . . . . . . . . . . . . .32
Descaling . . . . . . . . . . . . . . . . . . . . .32
Detergent drawer and housing . . . . .32
Drain pump is blocked . . . . . . . . . . .33

3
en Intended use

Drain hose at the siphon is blocked 34


Filter in the water supply is blocked 34 8 Intended use
3 Faults and what to do about them
esudntI This appliance is intended for private
domestic use only.
35
Do not install or operate this
Emergency release . . . . . . . . . . . . . 35
appliance anywhere that is liable to
Information on the display panel . . . 36 experience frost and/or outdoors.
Faults and what to do about them. . 36 There is a risk that the appliance will
be damaged if residual water freezes
4 After-sales service . . . . . . . . . . 38 in it. If hoses freeze up, they may
crack/burst.
J Technical data . . . . . . . . . . . . . . 39 This appliance must only be used for
washing domestic laundry,
r Aqua-Stop warranty . . . . . . . . . 39 consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
This appliance is suitable for
operation with cold mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information enclosed with this
appliance.
Retain the documents for subsequent
use or for subsequent owners.

4
Safety instructions en

Children must not play with


( Safety instructions

this appliance.
The following safety information Do not allow children to
clean or maintain this
snoitcursniyteSfa

and warnings are provided to


protect you from injury and to appliance unsupervised.
prevent material damage to Keep children under 3 years
your surroundings. and pets away from this
appliance.
It is nevertheless important to Do not leave the appliance
take the necessary precautions unattended when children or
and to proceed with the other people who are unable
necessary care when installing, to assess the risks are in the
maintaining, cleaning and vicinity.
operating the appliance.
: Warning
Children/people/pets Danger of death!
: Warning Children may lock themselves
inside appliances and find
Danger of death! themselves in a life-threatening
Children and other people who situation.
are unable to assess the risks
involved when using the Do not position the
appliance may injure appliance behind a door, as
themselves or may find this may obstruct the
themselves in life-threatening appliance door or prevent it
situations. Therefore please from opening completely.
note: Once an appliance has
reached the end of its life,
The appliance may be used pull the mains plug from the
by children over the age of 8 socket before severing the
years and by persons with mains cable, and then
reduced physical, sensory or destroy the lock on the
mental capacity or by appliance door.
persons with a lack of
experience or knowledge as : Warning
long as they are supervised Risk of suffocation!
or have received instruction If allowed to play with the
on how to use the appliance packaging/plastic film or
safely and they have packing components, children
understood the potential may become caught in these or
risks of using the appliance. pull them over their heads and
suffocate.

5
en Safety instructions

Keep packaging, plastic film Installation


and packing components away
from children. : Warning
Risk of electric shock/fire/
: Warning material damage/damage to
Risk of poisoning! the appliance!
Detergents and care products If the appliance is not installed
may result in poisoning if properly, this can be
consumed. dangerous. Make sure that:
If accidentally swallowed, seek
medical advice. Keep The mains voltage on your
detergents and care products power socket matches the
out of the reach of children. rated voltage specified on
the appliance (identification
: Warning plate). The connected loads
Risk of burns! and the required fuse
When washing at high protection are specified on
temperatures, the glass in the the identification plate.
appliance door becomes hot. The appliance is only
Stop children from touching the connected to a source of
appliance door when it is hot. alternating current via a type
F socket that has been
: Warning correctly installed.
Eye/skin irritation! The mains plug and the type
Contact with detergents or care F socket match and the
products may cause eye/skin earthing system has been
irritation. correctly installed.
Rinse eyes/skin thoroughly if The cross section of the
they/it come(s) into contact cable is sufficiently large.
with detergents or care The mains plug is accessible
products. Keep detergents and at all times.
care products out of the reach If using a residual current
of children. circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.

6
Safety instructions en

: Warning If you take hold of any of the


Risk of electric shock/fire/ appliance's protruding parts
material damage/damage to (e.g. the appliance door) in
the appliance! order to lift or move it, these
If the appliance's mains cable is parts may break off and
altered or damaged, this may cause injury.
result in electric shock, short Do not take hold of any of
circuiting or fire due to the appliance's protruding
overheating. parts in order to move the
The mains cable must not be appliance.
kinked, crushed or altered, and
must not come into contact with : Warning
any heat sources. Risk of injury!
The appliance is very heavy.
: Warning Lifting it may result in injury.
Risk of fire/material damage/ Do not lift the appliance on
damage to the appliance! your own.
The use of extension leads or Risk of inThe
jury! appliance has sharp
power strips may result in fire edges on which you could
due to overheating or short cut your hands.
circuiting. Do not take hold of the
Connect the appliance directly appliance by its sharp
to an earthed socket that has edges. Wear protective
been correctly installed. Do not gloves to lift it.
use extension leads, power Risk of inIfjury! the hoses and mains

strips or multi-way couplers. cables are not correctly


routed, they may constitute a
: Warning tripping hazard, which may
Risk of injury/material result in injury.
damage/damage to the Route hoses and cables
appliance! such that they do not
The appliance may vibrate or constitute a tripping hazard.
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
Risk of injury/material damage/damage to the appliance!

7
en Safety instructions

Caution! The appliance is secured for


Material damage/damage to transportation by transport
the appliance locking devices. If the
If the water pressure is too transport locking devices are
high or too low, the not removed before the
appliance may not be able to appliance is operated, this
operate properly, and it may may result in damage to the
also result in material appliance.
damage or damage to the It is important to completely
appliance. remove all transport locking
Make sure that the water devices before using the
pressure in the water supply appliance for the first time.
facility is at least 100 kPa (1 Make sure that you retain
bar), and does not exceed these transport locking
1000 kPa (10 bar). devices separately. It is
alIf
Materi the water
damage/damage to the appliance hoses are altered important to refit the
or damaged, this may result transport locking devices if
in material damage or the appliance is to be
damage to the appliance. transported, in order to
The water hoses must not be prevent the appliance from
kinked, crushed, altered or being damaged in transit.
severed.
alThe
Materi use
damage/damage to the applof
iance hoses supplied Operation
by other brands to connect : Warning
to the water supply may Risk of explosions/fire!
result in material damage or
damage to the appliance. Laundry that has been
Use the hoses supplied with pretreated with cleaning agents
the appliance or genuine that contain solvents, e.g. stain
spare hoses only. remover/cleaning solvent, may
Material damage/damage to the appliance cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
: Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.

8
Safety instructions en

Do not use cleaning agents that drawer is opened while the


contain solvents. appliance is in operation.
Rinse eyes/skin thoroughly if
: Warning they/it come(s) into contact
Risk of injury! with detergents or care
If you support your weight/sit products. If accidentally
on the appliance door when swallowed, seek medical
it is open, the appliance may advice.
tip over, which may result in
injury. Caution!
Do not support your weight Material damage/damage to
on the appliance door when the appliance
it is open. If the amount of laundry in
Risk of inIfjury! you climb onto the
the appliance exceeds its
appliance, the worktop may maximum load capacity, it
break, which may result in may not be able to operate
injury. properly, or this may result in
Do not climb onto the material damage or damage
appliance. to the appliance.
Risk of inIfjury! you reach into the drum
Do not exceed the maximum
while it is still rotating, you load capacity of dry laundry.
risk injuring your hands. Make sure you comply with
Wait until the drum has the maximum load capacities
stopped rotating. specified for each of the
: Warning programs Supplementary
sheet for the operating and
Risk of scalding! installation instructions.
When washing at high alIf
Materi you topour
damage/damage the appliance the wrong
temperatures, there is a risk of quantity of detergent or
scalding if you come into cleaning agent into the
contact with hot detergent appliance, this may result in
solution (e.g. when draining hot material damage or damage
detergent solution into a to the appliance.
washbasin). Use detergents/care
Do not reach into the hot products/cleaning agents
detergent solution. and softeners in accordance
: Warning with the manufacturers'
Eye/skin irritation! instructions.
Detergent and care products
may spray out if the detergent

9
en Safety instructions

Cleaning/Maintenance Do not use cleaning agents that


contain solvents.
: Warning
Danger of death! : Warning
The appliance is powered by Risk of electric shock/material
electricity. There is a risk of damage/damage to the
electric shock if you come into appliance!
contact with live components. If moisture penetrates the
Therefore please note: appliance, this may cause it to
short circuit.
Switch off the appliance. Do not use a pressure washer
Disconnect the appliance or steam cleaner to clean your
from the power supply (pull appliance.
out the plug).
Never take hold of the mains : Warning
plug with wet hands. Risk of injury/material
When removing the mains damage/damage to the
plug from the socket, always appliance!
take hold of the plug itself The use of spare parts and
and never the mains cable, accessories supplied by other
otherwise this may damage brands is dangerous and may
the mains cable. result in injury, material damage
Do not make any technical or damage to the appliance.
modifications to the For safety reasons, use
appliance or its features. genuine spare parts and
Repairs and any other work accessories only.
on the appliance must only
be conducted by our Caution!
customer service or by an Material damage/damage to
electrician. The same applies the appliance
for replacing the mains cable Cleaning agents and agents for
(when necessary). pretreating laundry (e.g. stain
Spare mains cables can be removers, prewash sprays, etc.)
ordered from our customer may cause damage if they
service. come into contact with the
surfaces of the appliance.
: Warning Therefore please note:
Risk of poisoning!
Poisonous fumes may be given Do not allow these agents to
off by cleaning agents that come into contact with the
contain solvents, e.g. cleaning surfaces of the appliance.
solvent.

10
Environmental protection en

Clean the appliance with The temperatures which can be


nothing but water and a soft, selected refer to the care labels on
the textiles. The temperatures used
damp cloth. in the machine may deviate from this
Remove any detergent, to ensure you get the optimum
spray or other residues combination of energy-saving and
immediately. washing results.
In order to save energy, the
appliance switches to energy saving
mode. The display panel lighting
goes out after a few minutes and the
Start Reload A button flashes.
7 Environmental ~ "Display panel" on page 20
protection If the laundry is subsequently dried
in a tumble dryer, select the spin
Packaging/used appliance speed according to the tumble dryer
manufacturer's instructions.
noitceorplamnoteriEv

) Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (Waste
Electrical and Electronic
Equipment - WEEE).
This directive specifies the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.

Tips on economical use


For optimum energy and water
savings, fill the appliance with the
maximum amount of laundry for
each programme.
Overview of programmes
~ Supplementary sheet for the
operating and installation
instructions.
Wash normally soiled laundry
without a prewash.
Save energy and detergent when
washing lightly and normally soiled
laundry.
~ "Detergent" on page 23

11
en Positioning and connecting

Aqua-Stop
5 Positioning and
connecting
Included with the appliance
gnitceodnagiotPso

Notes 
Check the machine for transport
damage. Never use a damaged
machine. If you have any complaints,
contact the dealer from whom you #
purchased the appliance or our
after-sales service.
Moisture inside the drum is due to
final testing.
The content of the drum and the hoses
delivered with the appliance vary +
depending on the model.
Standard
3
( Mains cable
0 Water drain hose with elbow
8 Water supply hose on Aqua-
Secure model
@ Water supply hose on Aqua-Stop
model
H Bag:

Operating and installation
instructions + supplementary
sheet for the operating and
Aqua-Secure installation instructions
After-sales service location
directory*
Warranty*
Cover caps for openings after
the transport locks have been
 removed
Measuring aid* for liquid
detergent
Adapter with sealing washer
 from 21 mm = " to 26.4 mm
= " *
P Water supply hose on standard
model
* depending on the model

12
Positioning and connecting en

In addition, a hose clamp (24 - 40 mm Notes


diameter, available from specialist In addition to the safety information
retailers) is required to connect the listed here, the local water and
water drain hose to a siphon. electricity supplier may have special
requirements.
Useful tools If in doubt, have the appliance
Spirit level for aligning connected by a specialist.
Spanner with:
WAF13 for loosening the
transport braces, and Installation surface
WAF17 for aligning the appliance
feet Note: The washing machine must be
aligned in a stable manner so that it
does not move around.
Safety instructions The installation surface must be firm
and level.
: Warning Soft floors/floor coverings are not
Risk of injury! suitable.
The washing machine is very heavy.
Be careful when lifting/transporting Installation on a base or a
the washing machine; wear
protective gloves. wooden joist floor
If the washing machine is lifted by its
protruding parts (e.g. the washing Caution!
machine door), the components may Damage to the appliance
break off and cause injuries. The washing machine may "wander"
Do not lift the washing machine by and tip/topple from the base when
protruding parts. spinning.
If the hose and mains cables are not The feet of the appliance must be
routed properly, there is a risk of secured with holding brackets.
tripping and injury. Order no. WMZ 2200, WX 975600,
Route hoses and cables in such a Z 7080X0
way that there is no risk of tripping.
Note: On wooden joist floors, install the
Caution! washing machine:
Damage to the appliance In a corner, if possible,
Frozen hoses may rip/burst. On a water-resistant wooden board
Do not install the washing machine in (min. 30 mm thick) which is screwed
areas exposed to frost or outdoors. tightly to the floor.

Caution! Installation on a platform with


Water damage drawer
The connection points for the water
supply hose and water drain hose are Platform order no.: WMZ 20490, WZ
under high water pressure. To prevent 20490, WZ 20520
leaks and water damage, you must
follow the instructions in this section.

13
en Positioning and connecting

Installing the appliance in a


kitchenette
: Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering 2. Remove the mains cable from the
plate. holders. Unscrew and remove all
four transport lock screws.
Notes Remove the sleeves.
Recess width of 60 cm required.
Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.

Removing the transport locks


Caution! 3. Fit the covers. Lock the covers firmly
Damage to the appliance in place by applying pressure to the
snap-in hooks.
The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the machine may become
damaged when it is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place. Hose and cable lengths
To prevent transport damage from
occurring if the appliance is moved Left-hand connection
at a later date, you must refit the
transport locks before transporting
the appliance.
aFP
Note: Keep the screws and sleeves
screwed together in a safe place.
PD[FP

PLQFP

aFP
aFP aFP

Right-hand connection
1. Take the hoses out of the holders.

14
Positioning and connecting en

Do not alter (shorten, cut through)


the water supply hose (otherwise, its
strength is no longer guaranteed).
aFP Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may become
damaged.

PD[FP
PLQFP
aFP When connecting to a 21 mm = "
aFP aFP tap, first fit an adapter* with a sealing
washer from 21 mm = " to 26.4
mm = ".
* depending on the model
Tip: The following are available from
specialist retailers/our after-sales
 PLQPP

service:
Extension for Aqua-Stop and cold 
water supply hose (approx. 2.50 m);
order no. WMZ 2380, WZ 10130,
Z 7070X0 Optimum water pressure in the supply
A longer supply hose (approx. 2.20 network
m) for standard models; individual At least 100 kPa (1 bar)
component number for the after-
sales service: 00353925 Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
Water inlet at least 8 l/min.
If the water pressure is higher than this,
: Warning a pressure-reducing valve must be
Risk of electric shock! installed.
The Aqua-Stop contains an electric
valve. There is a risk of electric shock if Connection
you immerse the Aqua-Stop safety valve Connect the water supply hose to the
in water. Do not immerse the safety water tap (" = 26.4 mm) and to the
valve in water. appliance (not necessary for Aqua-Stop
Notes models as this is permanently installed):
Only operate the washing machine Model: Standard
using cold mains water.
Do not connect the machine to the
mixer tap of an unpressurised hot-
water boiler.
Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
Do not kink or squash the water
supply hose.
* supplied depending on the model

15
en Positioning and connecting

Model: AquaSecure : Warning


Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into contact
with hot water (e.g. when draining
hot water into a washbasin).
Do not reach into the hot water.
Caution!
Model: Aqua-Stop
Damage to the appliance/fabrics
If the end of the drain hose is
immersed in the drained water, water
may be sucked back into the
appliance and may damage the
appliance/fabrics.
Make sure that:
The plug does not prevent
drainage from the sink.
Note: Open the water tap carefully, The end of the drain hose is not
checking the leak tightness of the immersed in the drained water.
connection points. The screw The water drains away quickly
connection is under mains water enough.
pressure.

Water outlet
Caution!
Water damage
If the drain hose slips out of the
washbasin or the connection point
during draining due to high water Drainage into a siphon
pressure, any escaping water may The connection point must be
cause water damage. secured using a hose clamp with a
Secure the drain hose so that it cannot diameter of 24-40 mm (available
slip out. from specialist retailers).

Notes
Do not kink the water drain hose or
put strain on it lengthways.
Height difference between the
installation surface and the drain:
min. 60 cm, max. 100 cm
You can lay the water drain hose as
follows: Levelling
Outlet in a sink Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".

16
Positioning and connecting en

1. Loosen the lock nuts using a The washing machine is only


wrench, by turning it in a clockwise connected to an alternating current
direction. supply via a properly installed
2. Check the alignment of the washing earthed socket.
machine with a spirit level, and The mains plug fits the socket.
adjust it if necessary. Change the The cable cross-section is adequate.
height by turning the appliance feet. The earthing system is properly
All four appliance feet must stand installed.
firmly on the ground. The mains cable is only replaced by
3. Tighten the lock nut against the a qualified electrician (if this is
housing. necessary). Replacement mains
In doing so, hold the foot tight and cables are available from the after-
do not adjust its height. sales service.
The lock nuts on all four appliance No multiple plugs/couplings or
feet must be screwed tightly against extension cables are used.
the housing. If an earth-leakage circuit breaker is
used, only a type which displays the
z symbol is used.
Only this symbol guarantees
compliance with the currently
applicable regulations.
The mains plug can be accessed at
all times.
The mains cable is not kinked,
squashed, altered or cut through.
Electrical connection The mains cable does not come into
contact with heat sources.
: Warning
Risk of death! Before washing for the first
There is a risk of electric shock if you
touch live components. time
Never touch or hold the mains plug The washing machine was thoroughly
with wet hands. tested before leaving the factory. To
Only pull out the mains cable by the remove any residues from the product
plug and never by the cable, as this and to remove water that may be left
could damage it. over from the test, run the first wash
Never unplug the mains plug during cycle without any laundry.
operation.
Note: The washing machine must be
Observe the following information and correctly installed and connected.
ensure that: ~ Page 12
Notes 1. Check the appliance.
The mains voltage and voltage Note: Never use a damaged
indicated on the washing machine machine. Inform after-sales service.
(rating plate) are the same. 2. Remove the protective foil from the
The connected load and fuse worktop and the control panel.
required are specified on the rating 3. Connect the mains plug.
plate. 4. Turn on the water tap.

17
en Positioning and connecting

5. Do not load any laundry. Close the 2. Insert all four sleeves.
door. Clip the mains cable securely in the
6. Run the Cottons 90 C programme. holders. Insert and tighten the
7. Open the detergent drawer. screws.
8. Pour approximately 1 litre of water
into compartment II.
9. Pour standard detergent into
compartment II.
Note: To prevent foaming, only use
half the amount of detergent
recommended by the detergent
manufacturer. Do not use detergents
designed for wool or delicates. Before switching on the appliance
10. Close the detergent drawer. again:
11. Press the Start Reload A button.
12. When the programme ends, switch Notes
off the appliance. The transport locks must be
Your washing machine is now ready to removed.
use. ~ "Removing the transport locks"
on page 14
Transportation To prevent unused detergent from
flowing straight into the drain during
e.g. when moving home the next wash: Pour approx. 1 litre of
water into compartment II and start
Preparatory work: the Drain/Empty programme.
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose.
~ "Filter in the water supply is
blocked" on page 34
3. Drain the remaining detergent
solution.
~ "Drain pump is blocked"
on page 33
4. Disconnect the washing machine
from the mains.
5. Remove the hoses.
Installing the transport locks:
1. Remove the covers and keep them
in a safe place.
Use a screwdriver if necessary.

18
Getting to know the appliance en

* Getting to know the appliance


Washing machine
ecnailpehtwonk gnitGe




( Detergent drawer
0 Operating/display panel
8 Loading door with door handle
@ Service flap

19
en Getting to know the appliance

Control panel
Control panel differs depending on the
model

 
( Programmes ~ Supplementary 8 Display panel for settings and
sheet for the operating and information
installation instructions.
0 Programme selector Note: The buttons are sensitive, so they
only need to be touched gently.

Display panel
Note: The tables show possible setting
Button Display in- Description
options and information in the display
dicator
panel; these differ depending on the
model. ( Selectable Spin speed
- - -, - In rpm; = no spin
** 0 cycle, draining only;
- - - = Rinse Stop
0 Ready in
e.g. : Programme duration
depends on the pro-
gramme selection in
h:min (hours:minutes)
 - h End of programme
(Ready in time) after
 # ...h (hours)
* depending on the model
** depending on the selected programme, set-
tings and model

20
Getting to know the appliance en

Button Display in- Description Display in- Description


dicator dicator
8 Additional pro- E Childproof lock
gramme settings: ~ "Childproof lock"
~ Page 25 on page 28
GF Speed Eco ~ "Faults and what to do
@ Start Reload Button for starting a about them" on page 35
A programme, interrupt- : - - Fault display
ing a programme, e.g. to
add items of laundry, ~ "Information on the
and cancelling a pro- display panel" on page 36
gramme - Signal setting
* depending on the model ~ "Appliance settings"
** depending on the selected programme, set- on page 31
tings and model
* depending on the model
More information on the display panel ** depending on the selected programme, set-
tings and model
Display in- Description
dicator
Note: Energy saving mode
** kg Load recommendation In order to save energy, the appliance
Programme progress: switches to energy saving mode. The
display lighting goes out after a few
N Washing minutes and the Start Reload A button
Rinse flashes. To activate the lighting, press
any button. The energy saving mode is
0 Spin not activated if a programme is running.
Programme end
- - - 0 Programme end during
Rinse Stop
Washing machine door
~ "Adding/removing
laundry" on page 29
~ "Faults and what to do
about them" on page 35
r Tap
~ "Faults and what to do
about them" on page 35
* depending on the model
** depending on the selected programme, set-
tings and model

21
en Laundry

Note: Laundry can discolour or not


Z Laundry be cleaned correctly. Wash white
and coloured items separately.
Preparing the laundry
yrdnuaL
Wash new coloured items separately
the first time you wash them.
Caution! Soiling
Damage to the appliance/fabrics Wash laundry with the same level of
Foreign objects (e.g. coins, paper clips, soiling together.
needles, nails) may damage the laundry Some examples of soiling levels:
or components in the washing machine. ~ "Saving energy and detergent"
on page 23
Therefore, note the following tips when Light: Do not prewash; select the
preparing your laundry: Speed setting if necessary
Empty any pockets. Normal
Heavy: Load less laundry; select
a programme with prewash
Stains: Remove/pretreat stains
while they are fresh. Firstly, dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
Check for metal items (paper clips, sometimes only be removed by
etc.) and remove them. washing several times.
Wash delicates in a laundry bag Symbols on the care labels
(tights, underwired bras, etc.). Note: The numbers in the symbols
indicate the maximum washing
temperature that may be used.

M Suitable for normal washing


process;
e.g. Cottons programme
N A gentle washing process is
required;
Remove curtain fittings or place e.g. Easy-Care programme
curtains in a laundry bag. O An especially gentle washing
Close any zips, button up any cover process is required; e.g.
buttons. Delicate/Silk programme
Brush sand out of pockets and W Suitable for washing by hand;
collars. e.g. Wool programme
Do not machine wash.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
Type of fabric/fibre
Colour

22
Detergent en

Starching
C Detergent
Note: Laundry must not be treated with
fabric softener. Correct selection of detergent
tnegrD

Starching with liquid starch is possible The care label is crucial for selecting
in programmes such as Rinse and the correct detergent, temperature and
Cottons. Dose starch into compartment treatment of the laundry. ~ See also
M (if required, clean it beforehand) in www.sartex.ch
accordance with the manufacturer's If you visit www.cleanright.eu, you will
instructions. find further information on detergents,
care products and cleaning agents for
Dyeing/bleaching domestic use.

Dye should only be used in normal Standard detergent with optical


household quantities. Salt may damage brighteners
stainless steel. Always follow the dye Suitable for boil-washable white
manufacturer's instructions. laundry made from linen or cotton
Programme: Cottons/
Do not use the washing machine to cold - max. 90 C
bleach clothes. Detergent for colours without
bleach or optical brighteners
Soaking Suitable for coloured laundry made
from linen or cotton
1. Pour soaking agent/detergent into Programme: Cottons/
compartment II in accordance with cold - max. 60 C
the manufacturer's instructions. Detergent for colours/delicates
2. Select the desired programme. without optical brighteners
3. Press the Start Reload A button to Suitable for coloured laundry made
start the programme. from easy-care fibres, synthetic
4. After approx. ten minutes, press the fibres
Start Reload A button to pause the Programme: Easy-Care/
programme. cold - max. 60 C
5. After the desired soaking time, press Detergent for delicates
the Start Reload A button again to Suitable for delicate, fine fabrics, silk
continue or change the programme. or viscose
Programme: Delicate/Silk/
Notes cold - max. 40 C
Load laundry of the same colour. Detergent for woollens
No additional detergent is required; Suitable for wool
the soaking solution is used for Wool programme/
washing. cold - max. 40 C

Saving energy and detergent


For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.

23
en Programme default settings

Saving Soiling/note 0 Programme default


Reduced temper- Light
ature and deter- No visible dirt or stains. Cloth-
settings
gent quantity as ing has taken on some body The programme default settings for all
per the recom- odour, e.g.:
sgnites luafmedrgoP

programmes are preset at the factory


mended dosage Light summer/sports and are displayed in the display panel
clothing (worn for a few after the programme is selected.
hours)
T-shirts, shirts, blouses You can change the default settings by
(worn for up to one day) repeatedly pressing the corresponding
Guest bed linen and hand buttons until the required settings are
towels (used for one day) displayed in the display panel.
Normal Note: Pressing and holding the button
Visible dirt or a few light automatically runs through the setting
stains, e.g.: values until the last one. Press the
T-shirts, shirts, blouses button once more and you will be able
(sweat soaked, worn a to change the setting values again.
few times)
Towels, bedding (used for The available settings vary depending
up to one week) on the model.
You can find an overview of all settings
available for selection in each
programme on the supplementary sheet
for the operating and installation
Temperature as Heavy instructions.
per the care label Dirt and/or stains clearly visi-
and detergent ble, e.g. tea towels, baby Spin speed
quantity as per items, work clothing
the recom- (0, 0 rpm, Spin speed)
mended dosage Depending on what stage the
for heavy soiling programme is in, you can change the
spin speed (in rpm; revolutions per
Note: When measuring the amount of minute) before and during the
all detergents/additives/care products programme.
and cleaning agents, please always Setting : The rinsing water is drained
check the manufacturer's instructions but there is no spin. The laundry stays
and information. wet inside the drum, e.g. for items that
~ "Measuring and adding detergent should not be spun.
and care products" on page 27
Setting - - -: (Rinse Stop) = no final
spin. The laundry stays in the water after
the final rinse.
You can select "Rinse Stop" to prevent
creasing if the laundry will not be taken
out of the washing machine immediately
after the programme has ended.
~ "Programme end during Rinse Stop"
on page 29

24
Additional programme settings en

Note: The maximum speed that can be Detergent dosage (additional rinse
set depends on the model and cycles if required due to foaming),
programme that has been selected. Load size/type of textiles (longer
washing for higher load and for
Ready in textiles which absorb more water),
Imbalances (e. g. due to fitted
(, Finish in, Finished in, Ready in) sheets) are offset with several start-
ups of spin cycles,
Before starting the programme, you
Fluctuations in power supply,
can preselect the programme end
Water pressure (infeeding speed).
("Ready in" time) in hourly increments (h
= hour) up to a maximum of 24 hours.
To do this:
1. Select a programme.
The programme duration is
displayed for the selected
\ Additional programme
programme, e.g. : settings
(hours:minutes).
2. Press the Ready in button The available settings vary depending
sgnitemasrgoplanitAd

repeatedly until the required number on the model.


of hours is displayed. You can find an overview of all settings
3. Press the Start Reload A button. available for selection in each
The door will be locked. programme on the supplementary sheet
The selected number of hours (e.g. for the operating and installation
h) is shown in the display panel instructions.
and counts down until the wash
programme starts. The duration of
the programme is then displayed.
Speed Eco
Note: The programme duration is (G F, G Speed/F Eco Perfect,
included in the selected Ready in Speed Eco)
time.
Button with two possible settings for
During the timer count-down, you can adapting the selected programme:
change the preselected number of
hours as follows: Speed
1. Press the Start Reload A button. Washing in a shorter time while
2. Use the Ready in button to change achieving a washing result that is
the number of hours. consistent with, but uses more
3. Press the Start Reload A button. energy than, the selected
programme, without the Speed
During the timer count-down you can setting.
add or remove laundry as required. Note: Do not exceed the maximum
load.
Note: The length of the programme is Eco
automatically adjusted when the Energy-optimised washing by
programme is running. reducing the temperature and
Certain factors can affect the increasing programme duration
programme length, e.g.: while achieving a washing result that
Programme settings, is consistent with the selected
programme, without the Eco setting.

25
en Operating the appliance

If you press the Speed Eco button once, Use the programme selector to select
you select the Speed setting. If you the required programme. The
press the button again, the Eco setting programme selector can be rotated in
is activated. The respective symbol is either direction.
shown in the display when the setting is The appliance is switched on.
activated. If you press the button again,
no setting is activated. The programme default settings for the
selected programme appear in the
display panel:
Spin speed,
The maximum load and the duration
1 Operating the of the programme (alternately)
appliance
Changing the programme
Preparing the washing
ecnailpehtgniaOrep
default settings
machine
You can use the default settings or
Notes change them.
The washing machine must be To do this, repeatedly select the
correctly installed and connected. corresponding button until the required
~ "Positioning and connecting" setting is displayed.
on page 12 The settings are activated without
Before washing for the first time, run needing to be confirmed.
a wash cycle without laundry.
~ "Before washing for the first They are not saved when the appliance
time" on page 17 is switched off.
~ "Programme default settings"
1. Connect the mains plug. on page 24
2. Turn on the water tap.
3. Open the door. Overview of programmes ~
4. Check that the drum is completely Supplementary sheet for the operating
drained. Drain if necessary. and installation instructions.

Selecting additional
programme settings
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
The settings can be selected or
Switching on the appliance/ deselected depending on the
programme progress.
selecting a programme
The indicator lamp for the button lights
Note: If you have activated the up if a setting is active.
childproof lock, you must first deactivate The settings are not saved when the
it before you can set a programme. appliance is switched off.
~ "Childproof lock" on page 28

26
Operating the appliance en

~ "Additional programme settings" ~ "Additional programme settings"


on page 25 on page 25
Overview of programmes ~
Supplementary sheet for the operating Measuring and adding
and installation instructions. detergent and care products
Placing laundry into the drum Caution!
Damage to the appliance
: Warning Cleaning agents and agents for pre-
Risk of death! treating laundry (e.g. stain removers,
Items of laundry pretreated with prewash sprays, etc.) may cause
cleaning agents that contain solvents, damage if they come into contact with
e.g. stain remover/cleaning solvent, the surfaces of the washing machine.
may cause an explosion after being Do not allow these agents to come into
loaded into the washing machine. contact with the surfaces of the washing
Hand-rinse items of laundry thoroughly machine. If necessary, immediately wipe
beforehand. away spray residue and other residues/
droplets with a damp cloth.
Notes
Mix items of laundry of varying sizes. Dosing
Laundry items of different sizes
distribute themselves better during Dose the detergents and care products
the spin cycle. Individual items of according to:
laundry may lead to imbalances. Water hardness (ask your water
Observe the specified maximum supply company)
load. Overfilling has a negative The manufacturer's instructions on
impact on the washing result and the packaging
promotes creasing. The amount of laundry
Soiling
1. Place presorted items of laundry
unfolded in the washing drum.
Filling
2. Make sure that no items of laundry
are trapped between the washing : Warning
machine door and the rubber seal, Eye/skin irritation!
and close the door.
Detergents and care products may
spray out if the detergent drawer is
opened while the machine is in
operation.
Open the drawer carefully.
Rinse eyes/skin thoroughly if they come
into contact with detergents or care
products.
The Start Reload A button indicator If accidentally swallowed, seek medical
lamp flashes to indicate that the advice.
washing programme can be started. It is Note: Dilute viscous fabric softener and
possible to change the settings. fabric conditioner with a little water. This
~ "Programme default settings" prevents blockages in the washing
on page 24 machine's piping.

27
en Operating the appliance

Pour the detergent and care products for programmes with prewash or when
into the appropriate compartments: the Ready in time is selected.
For models without a measuring aid,
pour the liquid detergent into the
appropriate dispenser and place it in
the drum.

Starting the programme


Measuring aid A* For liquid detergent Press the Start Reload A button. The
Compartment II Detergent for the indicator lamp lights up and the
main wash, water programme starts.
softener, bleach, The display panel shows the Ready in
stain remover time while the programme is running or
Compartment i Fabric softener, liquid the programme duration and the
starch; programme progress symbols once the
do not exceed max. wash cycle has started.
Compartment I Detergent for ~ "Display panel" on page 20
prewash
Foam detection
* depending on the model
If you use too much detergent, too
1. Pull out the detergent drawer as far much foam may be formed during the
as possible. wash cycle. Foam may be leaking out
2. Add detergent and/or care products. from the detergent drawer. In order to
3. Close the detergent drawer. remove the foam, the appliance
automatically activates additional rinse
Measuring aid* for liquid detergent cycles. This extends programme
duration.
Position the measuring aid for dosing You can also remove the foam yourself.
the correct amount of liquid detergent: Mix one tablespoon of fabric softener
1. Pull out the detergent drawer. Press with 1/2 litre of water and pour it into
down the insert and fully remove the compartment II. This solution is not
drawer. suitable for outdoor clothing, sportswear
2. Slide the measuring aid forwards, or items stuffed with down.
fold it down and click it into place.
3. Reinsert the drawer. Note: To prevent the machine from
forming too much foam, add less
detergent to the next wash cycle with
the same load.

Childproof lock
(E 3 sec.)
You can lock the washing machine to
Note: Do not use the measuring aid for prevent the functions you have set from
gel detergents and washing powder, or being changed inadvertently.

* depending on the model

28
Operating the appliance en

To activate/deactivate, press and hold The load display is not active


the Spin speed and Ready in buttons at during reloading.
the same time for approx. Press the Start Reload A button to
three seconds. The E symbol appears continue the programme.
in the display panel. If the symbol lights up in the
E lights up: The childproof lock is display panel, it is not possible to
active. add or remove laundry.
E flashes: The childproof lock is Note: For safety reasons, the door
active and the programme selector remains locked when the water level
has been adjusted. If you reset the or temperature is high, or while the
programme selector to the initial drum is turning.
programme, the symbol lights up
again. Changing the programme
Notes If you have started the wrong
To avoid the programme to programme by mistake, you can
terminate, do not turn the change it as follows:
programme selector beyond the off 1. Press the Start Reload A button.
position. If the appliance is switched 2. Select another programme.
off while the programme is running 3. Press the Start Reload A button.
and childproof lock is activated, the The new programme starts from the
programme continues when the beginning.
appliance is switched back on.
To remove the laundry at the end of Cancelling the programme
the programme, deactivate the
childproof lock. For programmes at high temperature:
The childproof lock remains active, 1. Press the Start Reload A button.
even once the washing machine has 2. To cool down laundry: Select Rinse.
been switched off. 3. Press the Start Reload A button.

Adding/removing laundry For programmes at low temperature:


1. Press the Start Reload A button.
After starting the programme, you can 2. Select Drain/Empty.
add or remove laundry as required. 3. Press the Start Reload A button.
Press the Start Reload A button to
pause the programme. The Start Reload Programme end during Rinse
A button indicator lamp flashes and Stop
the machine checks whether it is
possible to add or remove laundry. - - - 0 appears in the display panel
and the indicator lamp of the Start
If the symbol disappears in the Reload A button flashes.
display panel, the washing machine
door is unlocked. You can add or Continue the programme by:
remove laundry.
Pressing the Start Reload A button
Notes (the laundry will be spun with the
Do not leave the door open for default spin speed setting*) or
too long when adding/removing
laundry as water from the laundry
may leak out.

29
en Sensors

Selecting a spin speed or setting the


programme selector to Drain/Empty
and then pressing the Start Reload
A button.

Programme end
appears in the display panel and Wipe the rubber seal and the
the indicator lamp of the Start Reload washing machine door dry.
A button goes out. Leave the door and detergent
drawer open so that any residual
Removing laundry/switching water can evaporate.
off the appliance
1. Turn the programme selector to the
off position. The appliance is
switched off.
2. Open the door and remove the
laundry.
3. Turn off the tap.
Note: Not required for Aqua-Stop
models.
Notes
Always wait until the programme H Sensors
ends, as the appliance could still be
locked. Automatic load sensing
sroSne

At the end of the programme, the The automatic load-sensing function


appliance switches to energy saving perfectly adapts the water consumption
mode. The lighting goes out and the to each programme depending on the
Start Reload A button flashes. type of fabric and the load.
Press any button to activate the
panel.
Do not leave any items of laundry in Unbalanced load detection
the drum. They may shrink in the system
next wash or discolour another item.
Remove any foreign objects from the The automatic unbalanced load
drum and the rubber seal risk of detection system detects imbalances
rusting. and ensures even distribution of the
laundry by repeatedly starting and
stopping the drum spinning.
If the laundry is extremely unevenly
distributed, the spin speed is reduced
or the spin cycle is not performed for
safety reasons.
* depending on the chosen
programme ~ Overview of Note: Place large and small items of
programmes on supplementary laundry evenly in the drum.
sheet for the operating and ~ "Faults and what to do about them"
installation instructions

30
Appliance settings en

on page 35 = off, = quiet,


= medium, = loud,
= very loud
Exiting setting mode
You can now end the process and set
Q Appliance settings the programme selector to the off
You can change the following settings:
sgnitescnailAp
position. The settings are saved.
The volume of the information
signals (e.g. at the end of the
programme) and/or
The volume of the button signals.

2 Cleaning and
In order to change these settings, you maintenance
will need to activate the setting mode.

: Warning
ecnatmidgnaeCl

 Risk of death!
 There is a risk of electric shock if you
 touch live components.
Switch off the appliance and disconnect
the mains plug.
: Warning
1/2/3/4... positions on the Risk of poisoning!
programme selector Toxic vapours can be produced by
cleaning agents that contain solvents,
Activating the setting mode e.g. cleaning solvent.
1. Turn the programme selector to Do not use cleaning agents that contain
position 1. The washing machine is solvents.
switched on.
2. Press the Start Reload A button Caution!
and, at the same time, turn the Damage to the appliance
programme selector clockwise to Cleaning agents that contain solvents,
position 2. Release the button. e.g. cleaning solvent, can damage
The setting mode is activated and the surfaces and components in the
preset volume for the information machine.
signals appears in the display panel Do not use cleaning agents that contain
(e.g. at the end of the programme). solvents.
Changing the volume Prevent detergent residue from
To change the volume of the building up and odours from forming
information signals, use the Ready by following these instructions:
in button while the programme
selector remains at position 2. Notes
To change the volume of the button Ensure the room in which the
signals, rotate the programme washing machine is set up is well
selector to position 3. Use the ventilated.
Ready in button again to change the
volume.

31
en Cleaning and maintenance

Leave the door and detergent


drawer open slightly when the
washing machine is not in use.
Occasionally run a wash using the
Cottons 60 C programme with
washing powder.

Machine housing/control 2. Remove the insert.


panel a) Push the insert upwards from
below with your finger.
Wipe the housing and the control
panel with a soft, damp cloth.
Remove the detergent residue
immediately.
Do not clean with a water jet.

Drum
Use chlorine-free cleaning agents, do b) If the measuring aid* for liquid
not use steel wool. detergent is used, pull it upwards.
If there are odours in the washing
machine, or to clean the drum, run the
Cottons 90 C programme without
laundry. Add washing powder.

Descaling
Descaling should not be necessary if 3. Clean the detergent drawer and
the detergent is measured out correctly. insert with water and a brush, and
However, if it is required, follow the dry it. Clean the inside of the
manufacturer's instructions for the housing as well.
descaling agent. Suitable descalers can
be obtained via our website or from our
after-sales service. ~ Page 38

Detergent drawer and housing


After the washing cycle, detergent or
fabric softener residues may remain in
the detergent drawer or on its housing.
To remove residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.

4. Fit the insert and lock it into place.


* depending on the model

32
Cleaning and maintenance en

a) Push the cylinder onto the guide 2. Switch off the appliance. Disconnect
pin. the mains plug.
3. Open and remove the service flap.

b) If the measuring aid* for liquid


detergent is used, slide it 4. Take the drain hose out of the
forwards, fold down and click into retainer.
place. Remove the sealing cap and allow
the water to flow out into a suitable
container.
Replace the sealing cap and place
the drain hose in the retainer.

5. Push in the detergent drawer.

5. Carefully unscrew the pump cover;


residual water may leak out.
Clean the interior, pump cover
thread and pump housing. The
impeller in the drain pump must be
Note: Leave the detergent drawer open able to rotate.
so that any residual water can Refit the pump cover and screw it on
evaporate. tightly. The handle must be in a
vertical position.
Drain pump is blocked
: Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded. 6. Place the service flap back on, lock
Allow the water to cool down. it into place, and close it.
After the water has cooled down:
1. Turn off the water tap so that no
more water can flow in and has to be
drained via the drain pump.

33
en Cleaning and maintenance

First, reduce the water pressure in the


supply hose:
1. Turn off the tap.
2. Select any programme (except
Rinse/Spin/Drain/Empty).
3. Press the Start Reload A button.
Allow the programme to run for
approximately 40 seconds.
Note: To prevent unused detergent 4. Turn the programme selector to the
from flowing straight into the drain off position. Disconnect the mains
during the next wash, pour 1 litre of plug.
water (without detergent) into 5. Clean the filter on the tap:
compartment II and start the Drain/ Disconnect the hose from the tap.
Empty programme. Do the next wash Clean the filter with a small brush.
as usual.

Drain hose at the siphon is


blocked
1. Switch off the appliance. Disconnect
the mains plug.
2. Loosen the hose clamp. Carefully 6. For standard and Aqua-Secure
remove the drain hose; residual models, clean the filter on the rear of
water may leak out. the appliance:
3. Clean the drain hose and siphon Remove the hose from the rear of
connecting piece. the appliance.
Use pliers to remove the filter and
then clean it.

4. Reattach the drain hose and secure


the connection using the hose
clamp. 7. Insert the filter, connect the hose and
check for leaks.
Filter in the water supply is
blocked
: Warning
Risk of electric shock!
The Aqua-Stop contains an electric
valve. There is a risk of electric shock if
you immerse the Aqua-Stop safety valve
in water. Do not immerse the safety
valve in water.

34
Faults and what to do about them en

3 Faults and what to do


about them
Emergency release
meht uobadt wahdnstluFa

e.g. in the event of a power outage


Note: The programme will continue
running when the power supply has
been restored.
: Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with detergent
solution and laundry.
If possible, leave it to cool down.
: Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning. Wait until the drum has stopped
turning.
Caution!
Water damage
Any escaping water may cause water
damage. Do not open the washing
machine door if water can be seen
through the glass.
If the laundry has to be removed, the
washing machine door can be opened
as follows:
1. Switch off the appliance. Disconnect
the mains plug.
2. Drain the water.
3. Pull the emergency release
downwards with a tool and release.
The washing machine door can now
be opened.

35
en Faults and what to do about them

Information on the display panel


Display Cause/remedy
lights up The temperature is too high. Wait until the temperature drops.
The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary. Press the Start Reload A button to continue the
programme.
flashes Laundry may be caught. Open and close the door again and press the Start
Reload A button.
If necessary, push the door closed or remove some laundry and then push it
closed again.
If necessary, switch the appliance off and on again; set the programme and
make your individual settings; start the programme.
r lights up Turn on the cold water tap fully,
Supply hose kinked/trapped,
The water pressure is too low. Clean the filter. ~ Page 34
: The drain pump is blocked. Clean the drain pump. ~ Page 33
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 34
: There is water in the base plate, the appliance is leaking. Turn off the tap. Call the
after-sales service. ~ Page 38
: flashes alternately with at the end of the programme.
Not a fault the unbalanced load detection system has interrupted the spin cycle
because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum. If required, spin the laundry
once more.
E The childproof lock is activated deactivate it. ~ Page 28
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call the after-sales service. ~ Page 38
* depending on the model

Faults and what to do about them.


Faults Cause/Remedy
Water is leaking from the Attach the drain hose correctly or replace it.
appliance. Tighten the screw connection of the drain hose.
The machine is not filling Have you pressed the Start Reload A button?
with water. Is the tap turned on?
Detergent is not being dis- Could the filter be clogged? Clean the filter. ~ Page 34
pensed. Is the supply hose kinked or trapped?

36
Faults and what to do about them en

Faults Cause/Remedy
The door cannot be The safety function is activated.
opened. Note: For safety reasons, the washing machine door remains locked when
the water level or temperature is high (see ~ "Cancelling the programme"
on page 29) or while the drum is rotating.
Is - - - (Rinse Stop = no final spin) selected? ~ Page 29
Can the door only be opened by the emergency release? ~ Page 35
The programme will not Have you pressed the Start Reload A or Ready in button?
start. Is the door closed?
Is the childproof lock E activated? Deactivate it. ~ Page 28
The drum briefly jerks or Not a fault the internal motor test may cause the drum to jerk or judder briefly
judders after the pro- when the wash programme starts.
gramme has started.
The water is not draining. Is - - - (Rinse Stop = no final spin) selected? ~ Page 29
Clean the drain pump. ~ Page 33
Clean the drain pipe and/or the drain hose. ~ Page 34
Water is not visible in the Not a fault the water is below the visible area.
drum.
The spin result is not sat- Not a fault the unbalanced load detection system has interrupted the spin
isfactory. cycle because the laundry is unevenly distributed.
Laundry is wet/too damp. Distribute small and large items of laundry evenly in the drum.
Is the selected speed too low?
The spin cycle runs sev- Not a fault the unbalanced load detection system is adjusting an imbalance.
eral times.
The programme is taking Not a fault the unbalanced load detection system is adjusting an imbal-
longer than usual. ance by repeatedly distributing the laundry.
Not a fault the foam detection is system active a rinse cycle has been
switched on.
The length of the pro- Not a fault the programme sequence is optimised for the specific washing
gramme changes during process. This may change the length of the programme shown in the display
the wash cycle. panel.
Residual water in the Not a fault the effect of the care product is not impaired.
care-product compart- Clean the insert if necessary.
ment i.
Odours or greasy depos- Run the programme Cottons 90 C without laundry.
its in the washing Add washing powder or a detergent containing bleach.
machine.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for wool or del-
icates.
Foam is leaking from the Have you used too much detergent? ~ "Foam detection" on page 28
detergent drawer.

37
en After-sales service

Faults Cause/Remedy
Loud noises, vibrations The noise level during pumping is different from the one during washing.
and machine "move-
ment" during the spin Is the appliance aligned? Align the appliance. ~ Page 16
and/or drain cycles. Are the appliance's feet secured? Secure the appliance's feet. ~ Page 16
Have the transport locks been removed? Remove the transport locks.
~ Page 14
The display panel/indica- Has there been a power cut?
tor lights do not work Have the fuses blown? Reset/replace the fuses.
while the appliance is run- If the fault occurs repeatedly, call the after-sales service. ~ Page 38
ning.
There is detergent resi- Some phosphate-free detergents contain water-insoluble residue.
due on the laundry. Select Rinse or brush the laundry after washing.
The symbol lights up The water level is too high. It is not possible to add laundry. Close the door
in the display in pause immediately, if necessary.
mode. Press the Start Reload A button to continue the programme.
In the pause mode, the The door is unlocked. It is possible to add laundry.
symbol in the display
goes out.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Switch off the appliance and disconnect the mains plug.
Turn off the tap and call the after-sales service. ~ Page 38

You can find this information


4 After-sales service (depending on the model):
If you cannot rectify a fault yourself, On the inside of the loading door or
the service flap
ecivrsela-rtAf

please contact our after-sales service.


On the back of the appliance
We will always find an appropriate
solution to avoid unnecessary visits by Trust the expertise of the
engineers. manufacturer. Contact us. By doing so,
Please provide the after-sales service you can be sure that the repairs are
with the product number (E no.) and the carried out by trained service personnel
production number (FD) of the using genuine spare parts.
appliance.

(1U )'

E no. Product number


FD Production number

38
Technical data en

J Technical data r Aqua-Stop warranty


Dimensions:
atdlcinhTe Only for appliances with Aqua-Stop
ytnarwpoSt-aAuq

850 x 600 x 590 mm


In addition to warranty claims against
(Height x width x depth) the vendor based on the purchase
Weight agreement and to our appliance
63-83 kg (depending on model) warranty, we will provide compensation
Mains connection: under the following conditions:
Mains voltage 220-240 V, 50 Hz 1. If water damage is caused due to a
fault in our Aqua-Stop system, we
Nominal current 10 A will compensate domestic
Nominal output 2300 W customers for the damage caused.
2. The liability guarantee is valid for the
Water pressure: service life of the appliance.
100-1000 kPa (1-10 bar) 3. It is a prerequisite of all warranty
Power consumption when switched claims that the appliance with Aqua-
off: Stop must have been installed and
0.12 W connected correctly in accordance
Power consumption when ready for with our instructions; this also
use (left-on mode): includes a correctly fitted Aqua-Stop
0.50 W extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.
4. Appliances with Aqua-Stop do not
need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.

39
7 Advice and repair order in the event of faults
GB 0344 892 8979 (Calls charged at local or mobile rate.)
IE 01450 2655 (0.03 per minute at peak. Off peak 0.0088 per minute.)

You can find the contact information for all countries in the attached after-sales
service directory.

Robert Bosch Hausgerte GmbH


Carl-Wery-Strae 34
81739 Mnchen, GERMANY

*9001123139*
9001123139 (9511)

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